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BEST WESTERN Inn at Palm Springs

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1633 South Palm Canyon, Palm Springs, CA 92264
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BEST WESTERN Inn at Palm Springs
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493 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perris, United States
5 of 5 stars Reviewed 6 days ago NEW

Excellent Room, first entry to room, Everything was clean and appealing to the eye. We've made this our 'GETAWAY" to Palm Springs. Outside Breakfast area is absolutely Perfect for Morning Start. the views and atmosphere are excellent. Also with the Pool. Absolutely Beautiful !

Review collected in partnership with Best Western

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Amsterdam, The Netherlands
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

You would think there are no bad hotels in Palm Springs. Well after staying for one night in this hotel we called it Worst Western. First room was dirty, smelly and dark. Airco did not work so we changed rooms. This one was better but still dirty floors, safe did not work. Petty cause it was one of the first... More 

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Travelers are raving about these Palm Springs hotels

1 review
4 of 5 stars Reviewed 1 week ago

Very clean, well maintained. The rooms were decorated nicely. They had direct TV, so there were a lot of channels to choose from. They had free HBO channels. The room was spacious. We had a room with two queen beds. The beds and pillows were comfortable. This hotel is pet friendly which is a plus for us since we brought... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are happy you and your pets enjoyed your stay with us. We work very hard to make sure our guests leave with a smile on their face. We look forward to you coming back again in the future. More 

Amsterdam, The Netherlands
2 reviews
1 of 5 stars Reviewed 1 week ago

You would think there are only nice hotels in Palm Springs. NO WAY we called it WORST WESTERN!. Smelly rooms, dirty floors you do not want to walk on bear feet, airco did not work in our room - got a different room: airco did not work again. TV no signal. Safe did not work. Breakfast horrible, dirty tables. NEVER... More 

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so sorry to hear you had such a bad experience. We will be looking into all these areas in order to make improvements. We never want any of our guests to feel this way. More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Basic room, but good value for the price. Disappointed with the breakfast selection and there was a lack of "policing" of the pool area, which created a few tense moments when we used the pool (i.e. rowdy, drunk group of people partying - lots of loud music, arguing and glass bottles).

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for taking your time to write a review about us! We are happy to offer a value that our customers appreciate. We will make a better effort on making sure all guests enjoy the pool. More 

england
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

we visit the usa twice a year on motorcycling trips and stay mainly in best westerns,we never book in advance and have never had a problem getting accomadation,our trip in may was unfortunate that we rode into palm springs on memorial weekend and this was one of the only places with any room,we were charged $200 plus for one night,the... More 

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you staying with us. We appreciate all the feedback and will look at making changes in order to make our customer experience a better one. More 

Chula Vista, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The room felt clean and comfortable. Not big enough to receive a roll-away bed, but we made do. It's a little far from the downtown area, but if you're okay with driving to where you'd like to go, then it's just fine. My family had a great time, including my dogs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for choosing to stay with us. We are happy to hear you enjoyed your stay and look forward to your next visit. More 

Tacoma, United States
1 review
4 of 5 stars Reviewed June 25, 2015

We like staying at Best Western Hotels because of thier consistent cleanliness, reliability of good rates, breakfasts and pleasant staff. The rooms are always clean and nothing ever malfuctions during our stay. The staff is friendly and courteous. The continental breakfasts are a good start to the day and even include waffles, yoghurt, fresh fruit, muffins, pastry, juices and more.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for always choosing BEST WESTERN wherever you stay. We appreciate your loyalty and hope to see you back here in the future. More 

North Little Rock, Arkansas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2015

I was very impressed with this BW. The rooms are extra large, nice bathroom with plenty of room, wood flooring (which is so much nicer than carpet), very helpful staff. Nice swimming pool & hot tub. Very close to the center of Palm Springs and plenty of shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for taking the time to write a review about our hotel. We hope to see you again soon! More 

Lakeside, United States
1 review
5 of 5 stars Reviewed June 24, 2015

Older motel but with the best site amenities for the price...Love the 24 hour pool area! Great breakfast, the fastest streaming internet I've ever had in a motel/hotel...just like at home! Off the beatin' track but within close reach!

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

So happy to hear you enjoyed your stay. We hope you come back next time you visit our area. More 

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