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BEST WESTERN Inn at Palm Springs

2.0 of 5 1633 South Palm Canyon, Palm Springs, CA 92264
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BEST WESTERN Inn at Palm Springs
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BEST WESTERN Inn at Palm Springs
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408 reviews from our community

Traveler rating
    98
    173
    80
    36
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed for one night. The room for value was good. For an older motel they have done well. Certain things you can't change. My only issue was the carpet was dirty. Not good. Staff was good especially when we checked in. Check out was not as friendly. Nice location outside the main palm Springs downtown - more private less... More 

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so glad you stayed with us during your trip to Palm Springs. We thank you for your comments and will be using them to better improve our property. More 

Palm Spring, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

After having this hotel be our exclusive Palm Springs destination for 25 years, it is sad that the hotel has not been kept up. While the female breakfast and housekeeping staff were really great, the male desk clerks were a bit snarky. The room was old and brown, peeling wall paper, bathroom light switch didn’t work all the time, could... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review. We appreciate all feedback and will be using it to make improvements. More 

Camarillo, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

I really like staying here. The only issue is the ceiling height in the hallway is VERY low. I've hit my head on numerous stays. Can't even go into the service room to get ice without ducking. I'm tall (6'3) but this is ridiculous!.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for taking the time to write a review. We are so glad you enjoy staying with us. More 

La Palma, California
1 review
1 of 5 stars Reviewed 5 days ago NEW

Was told when I book that the check out was 11am. The check in was 3pm. we arrived by 1pm and were told no available rooms yet. We went, got something to eat came back at 2pm no available rooms. We had a wedding at 3 so I needed a bathroom to get dressed in. The counter man gave me... More 

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

I want to apologize for the experience you had during your trip to Palm Springs. Our staff does everything they can to make sure that our guests are taken care of. More 

Palmdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

Took another trip to the Indio Tamale Festival, stayed in Palm Springs at the Best Western on South Palm Canyon. The new management has done a remarkable job of making this hotel an excellent choice for the traveler. The facility is super clean, comfortable and convenient. I will be going back later this month for another leisure trip with my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so pleased to know you enjoyed your stay. We try everyday to make improvements to ensure our guests are happy. More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Enjoyed my visit overall but several problems made me unlikely to return. You can tell they really tried and updated the place but the maintence needs improvement.The pool is nice with a breakfast patio adjacent complete with a fireplace. However, the pool was missing tiles and the jacuzzi only had one jet that worked :/ Not so good for more... More 

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for all your feedback. We use all comments to make improvements to the property and hope you will considering returning again in the future. More 

Pleasant Hill, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Staff very good, the room not so good. For the price, its a fair facility for getting a nights sleep. If you stay here multiple days, you'll find you can't tolerate the failed attempt at upgrading the facility, the outdoor breakfast, and the lack of planning of smoking areas near non-smoking rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review. We appreciate all comments and will use them to make improvements to the property. More 

fountain valley, ca, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was centrally located to our needs. We enjoy going to downtown Palm Springs and playing golf. Some of our favorite restaurants are in that area.. We often meet friends and go to movies and other places of interest that are nearby.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for your comments. We are glad to know that our property and central to what you like to do in the area. More 

palm springs, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at a Best Western Motel in Palm Springs for a week in November 2014. There was an unexpected rain storm one night, which caused a leak in the roof of the bathroom. The staff promptly moved me to another room, with minimal impact.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review about our property. I was glad that our staff was able to quickly resolve the problem. More 

Vernon, Canada
2 reviews
2 of 5 stars Reviewed 3 weeks ago

the room is old and tired and the odor is strong of mold. the fridge is noisy and leveled by bunched up paper. the bathroom wallpaper is coming off. the wifi is weak. When we got into bed, I couldn't get the smell to go away so I started to look around and found a used diaper under the air... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to review our hotel. We are so sorry for the problems you experienced during your stay and will be reviewing it all to ensure this does not happen again in the future. More 

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Additional Information about BEST WESTERN Inn at Palm Springs

Address: 1633 South Palm Canyon, Palm Springs, CA 92264
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn at Palm Springs 2*
Number of rooms: 71
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Also Known As:
Best Western Inn At Palm Springs Hotel Palm Springs
Best Western Palm Springs
Palm Springs Best Western

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