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BEST WESTERN Inn at Palm Springs

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1633 South Palm Canyon, Palm Springs, CA 92264
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1 room 1 guest
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BEST WESTERN Inn at Palm Springs
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501 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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LOS ANGELES, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Looking for a place to stay during weekends or holiday long weekends, make Best Western your choice when searching for a place to stay. they will let you feel comfortable and staff are very helpful. Room is very clean with mocrowave oven and quite nice size of a refrigerator, lighting is good and bed is comforable even pillows. served good... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Looks like we checked off all your boxes during your stay. We will continue to make our guests feel at home and hope you get another chance to come stay with us. More 

Vancouver
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm not sure where some of these rave reviews come from. Did we stay in the same hotel? Lol We road tripped from British Columbia all the way to Palm Springs in June over the course of two weeks. We stayed in a Best Western every night. This was the only one I have something bad to say about. The... More 

Was this review helpful? Yes 1
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for all your feedback. We apologize that you did not have an enjoyable stay. We will be using all your comments in order to make improvements. We want all our guests to have a wonderful stay. More 

Travelers are raving about these Palm Springs hotels

quebec, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

very nice stay, nice pool and breakfast by the pool. although pool water extremly hot...close to main street(not walking distance to the restaurants though but free public parking nearby) very clean. I recommend

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for taking your time to write a review. Glad to know that you enjoyed your stay and we hope you come back to the area soon. More 

Las Vegas, Nevada
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked the relatively affordable suite because I needed some space to spread out my stuff and reconfigure, before returning the rental car to LAX the next day. Wow, it was like renting a full house. A nice and comfy living room with adjoined full kitchen, and 2 spacious bedrooms and bathroom in the top floor. The living room also... More 

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so thankful for you leaving a review. We are happy to offer different room types to meet the needs of our guests. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel with really service minded staff! We stayed in two very nice rooms for one night in July and we had a fantastic stay! The hotel is at a central location yet it feels like you step into a hacienda of calmness. The rooms were big and clean.

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so happy to hear that you had a fantastic stay. We want all our guests to feel this way and hope to see you again. More 

Perris, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent Room, first entry to room, Everything was clean and appealing to the eye. We've made this our 'GETAWAY" to Palm Springs. Outside Breakfast area is absolutely Perfect for Morning Start. the views and atmosphere are excellent. Also with the Pool. Absolutely Beautiful !

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so happy to hear that you had a wonderful stay. We hope to become your home away from home and see you back here soon! More 

Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

You would think there are no bad hotels in Palm Springs. Well after staying for one night in this hotel we called it Worst Western. First room was dirty, smelly and dark. Airco did not work so we changed rooms. This one was better but still dirty floors, safe did not work. Petty cause it was one of the first... More 

Was this review helpful? Yes 1
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We apologize that this stay was not up to standards. We want to make sure each guest has a good experience so we will be using your feedback in order to make improvements. More 

1 review
4 of 5 stars Reviewed July 27, 2015

Very clean, well maintained. The rooms were decorated nicely. They had direct TV, so there were a lot of channels to choose from. They had free HBO channels. The room was spacious. We had a room with two queen beds. The beds and pillows were comfortable. This hotel is pet friendly which is a plus for us since we brought... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are happy you and your pets enjoyed your stay with us. We work very hard to make sure our guests leave with a smile on their face. We look forward to you coming back again in the future. More 

Amsterdam, The Netherlands
2 reviews
1 of 5 stars Reviewed July 22, 2015

You would think there are only nice hotels in Palm Springs. NO WAY we called it WORST WESTERN!. Smelly rooms, dirty floors you do not want to walk on bear feet, airco did not work in our room - got a different room: airco did not work again. TV no signal. Safe did not work. Breakfast horrible, dirty tables. NEVER... More 

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so sorry to hear you had such a bad experience. We will be looking into all these areas in order to make improvements. We never want any of our guests to feel this way. More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 of 5 stars Reviewed July 6, 2015

Basic room, but good value for the price. Disappointed with the breakfast selection and there was a lack of "policing" of the pool area, which created a few tense moments when we used the pool (i.e. rowdy, drunk group of people partying - lots of loud music, arguing and glass bottles).

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for taking your time to write a review about us! We are happy to offer a value that our customers appreciate. We will make a better effort on making sure all guests enjoy the pool. More 

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