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Ace Hotel and Swim Club

3.5 of 5 701 E. Palm Canyon Drive, Palm Springs, CA 92264
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Ace Hotel and Swim Club
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Ace Hotel and Swim Club
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517 reviews from our community

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent a week at the Ace and hosted our family and friends for our daughters wedding. The Ace was top notch and very accommodating. There is everything there needed for an unusual wedding. The rooms are comfortable and inventive. The Ace was helpful in solving any guests issues. They have everything on site from a great restaurant inside and... More 

Was this review helpful? Yes
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

So glad you enjoyed!!!!! Big thanks. More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Great retro setting in Palm Springs. Staff very friendly and helpful. Rooms funky but comfortable. But don't come if you don't like LOUD. If you want a nice quiet rest by e pool forget it. Loud music all day (starting at 7:00 am!) blaring by the pool and it gets louder as the day goes on. And the pool is... More 

Was this review helpful? Yes
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the visit Porter. Appreciate the feedback. Hope to see you back soon!!! More 

Santa Cruz, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hipster modern without the pretentious staff, everyone was very nice. I did see more than one handlebar mustache, but I reminded myself not to stereotype. Just because someone has a handlebar mustache doesn't mean their a magician. The restaurant was great. The pool: awesome. The seating area around the pool: awesomer. Dogs & babies: yes. We had one of each... More 

Was this review helpful? Yes 2
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Alan. Glad you enjoyed!!!!!! More 

london
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent three nights at the Ace for a wedding. The wedding arrangements were brilliant and the Ace was a spectacular venue. It was expensive, but bedrooms were big, clean and very comfortable. The whole place has a very cool vibe with DJs by the pool and nice little extras like a proper mini-bar (full sized bottles of quality alcohol,... More 

Was this review helpful? Yes 2
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

thank you so much for your feedback. Really appreciate your visit......and hope you'll be able to return in the future. We have several exciting new changes in our restaurants......and believe you'd enjoy. Thanks again. More 

Top Contributor
54 reviews 54 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

To me ace hotels are definitely equal to quality and this is something they have never failed to deliver. This hotel specially was a surprise when I saw so many families and a dog friendly environment. We came to Palms Spring on an architecture tour, but I wish I had definitely stayed a bit longer and had a chance to... More 

Was this review helpful? Yes 1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Awesome!!!! So glad you enjoyed. Have some new twists coming to our restaurants soon.......hope you can be back to enjoy it. Thanks for choosing ACE!!!! We apreciate it. More 

Seattle
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times, and I have always loved the scene at the pool in the past, with DJs spinning on the weekend and the whole pool and outdoor bar area feeling like a big party. However, my last trip revealed that the place has gone to the dogs, and I mean that literally. There were... More 

Was this review helpful? Yes 1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the info Mark. We are addressing the concern you've shared. But you like to speak with you so you understand........and that you'll come back and not have that experience. Really appreciate you choosing ACE and that's not the experience you deserve. Would you mind emailing me at rachelle.gray@acehotel.com? Thank you. More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place stinks. The lobby, the bar, the pool. It smells like sewage. The front desk denied it when I asked if I was the only one smelling these things, then another guest behind me said I wasn't crazy. They said sorry and shoe'd me off. Once in the bar I noticed they were burning incense to combat the smell... More 

Was this review helpful? Yes 3
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Evan. Would love to chat with you......that wasn't what you smelled. Would you mind emailing me at rachelle.gray@acehotel.com? Thank you. More 

Brooklyn, New York, United States
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just left the Ace Hotel in Palm Springs a few hours ago, but I feel the need to chime-in with some quick thoughts. First, I found the rooms cool and well designed, if not huge. We had a garden outside, which we paid a fair amount for and it was worth it (but I wish it had a fireplace).... More 

Was this review helpful? Yes 2
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for the thorough honest feedback Andrew. Really appreciate your patronage and have shared your comments regarding service with the entire team. Have taken to heart......and hope you'll have the opportunity to see us as we normally operate (entirely focused on customer service). Happy New Year!!!!! The ACE Team. More 

San Francisco, California
Contributor
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location and amenities of this hotel are great. We spent a week during Christmas 2014. I love that it's a super dog-friendly hotel, in fact, we have a dog as well so hats off to the extent they go to to accommodate dog-owners, like allowing them to chill by the pools. Having said that, I think there should still... More 

Was this review helpful? Yes 2
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for choosing ACE.......and really appreciate what you've shared. We'll address and hope you'll back soon. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i have bussiness trip from LA to Palm Springs, and have stayed here for 2 nights. Although room is small, but the design and decoration are very nice, mix of heritage and modern. Unfortunately, I have no time to travel Palm Springs, so next time will do it and will stay at Ace Hotel.

Was this review helpful? Yes
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the visit........look forward to your return. Best the ACE team More 

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Additional Information about Ace Hotel and Swim Club

Address: 701 E. Palm Canyon Drive, Palm Springs, CA 92264
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#15 Top resorts Hotel in Palm Springs

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