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Ace Hotel and Swim Club

701 E. Palm Canyon Drive, Palm Springs, CA 92264
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Ace Hotel and Swim Club
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Ace Hotel and Swim Club
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542 reviews from our community

Traveler rating
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    174
    95
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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We had a lovely stay at the Ace Hotel & Swim Club in Palm Springs during our Coachella week & week end. The staff were helpful and interested in the service they provided. The food gets a little boring after a while but is well presented and tastes good. The Ace brand is fun and sustainable. The crowd seems to... More 

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
78 reviews 78 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

I think this place would be a lot of fun for 21 year olds. Great diner / bar and pool area. DJs around the pool and various events. We had a room with a courtyard/fireplace and the interior reminded me of a uni/college students room - no budget, so just make do with whatever bits and pieces to make it... More 

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have a theory - the Ace was a super cool place that attracted super cool people 5 or so years ago when it opened. And all those super cool people are STILL going the Ace, just in the meantime they've all had a billion children. So many, many, many children. So I would recommend the Ace for a family... More 

Was this review helpful? Yes 2
Manhattan Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Relax, Party or just crash out after a long journey. The crowd is not to be looked past either. Celebrities, Rock Stars, normal society members and even some elderly people stay here but it definitely a interesting crowd 24/7 at the ACE. The rooms are clean, hip, trendy and well done for what they use to design them. The staff... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Either we checked into the Ace Hotel Palm Springs or we just stumbled onto the set of Boogie Night's 2. This hotel is uber cool and a sight to behold. A beautiful 1950's vibe with a pool straight out of a movie. The diner is excellent and served up the best breakfast we'd had in the US. We arrived on... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay there. However, I felt it had more potential than it delivered. It's that hipster approach to service with focus on the hip factor than actual service that could be improved. This is not to say that there wasn't any good service, there was. The rooms are very basic, which is kind of the point, but they... More 

Was this review helpful? Yes 1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for the visit. Appreciate your feedback and take it to heart. We're focused on attentive & friendly service........I apologize if that wasn't consistent throughout your visit. Glad you enjoyed the pool and had a good time. Hope to see you again soon!!!! More 

Seal Beach, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have been treated for Scabies after visiting the Ace Hotel. They have several complaints online for bed bugs. I woke-up with bites and welts on my left leg and side on 3/27/15. Housekeeping was sent and discovered droppings in my bed. The droppings were tested and deemed by their lab to not be bed bugs. My leg continued to... More 

Was this review helpful? Yes 3
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

We have been attempting to reach you. The phone number left with us goes to a voicemail only. The hotel room was inspected by EcoLab (as was shared with you) and no signs of pests or issues were detected. All of our internal procedures are squarely focused on providing a safe, clean and fun experience. Regardless, your visit wasn't enjoyable... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a couples massage that was phenomenal! Amanda at the front desk was great, friendly and helpful. Enjoyed the pool and sauna before the massage. Dwayne did my massage. Ask for him!! I get massages twice a month on average and he is definitely one of the best masseuses I have had! A great end to a Palm Springs vacation.

Was this review helpful? Yes 1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for sharing. Very kind of you. Hope to see you soon. More 

Toronto, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were only able to stay here for one night during our recent trip to Palm Springs. Front Desk Staff is very friendly and helpful. Location is great and rooms are very cool and comfortable. Make sure you get a rooom with a courtyard and fireplace. Only negative thing I could say was the price - over $400 for the... More 

Was this review helpful? Yes
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the visit Fionna!!!!! Glad you enjoyed. More 

Bergamo, Italy
Top Contributor
171 reviews 171 reviews
42 hotel reviews
196 helpful votes 196 helpful votes
5 of 5 stars Reviewed March 18, 2015

back to howard johnson era with style! Ace Hotel Palm Springs is a way of living, acting, being. The renovated high end complex is one of the coolest location i've have been in the last 10 years on the west coast area. Overall sense of well done, from the rooms where all the details are studied to remind the Howard... More 

Was this review helpful? Yes
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review
Google Translation

molte grazie!!!!! More 

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