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Ace Hotel and Swim Club

701 E. Palm Canyon Drive, Palm Springs, CA 92264
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Ace Hotel and Swim Club
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Ace Hotel and Swim Club
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561 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wimborne Minster, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We've stayed at Ace Hotel Palm Springs on a few occasions and tend to like how low key it is midweek or off-season weekends. However, ask when booking if there are any events or closures, as we have had areas of the pool and elsewhere cordoned off for photo shoots and events. Rooms here are stylish, nostalgic, and stripped to... More 

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Leek, United Kingdom
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We spent two nights at this hotel, it's fantastic. The design and decor is simple but uber cool, from the superb dinner to the trendy hotel rooms! The whole hotel gives off a relaxed vibe, the staff are helpful and its a great place to stay to recharge your batteries! I would recommend trying a few of the specialty tap... More 

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Hermosa, South Dakota
3 reviews
2 of 5 stars Reviewed 1 week ago

We stayed at the Ace Hotel for a wedding in March. I was not impressed with the room that we stayed in, especially for the rate that they charged us! We stayed 2 nights it was just shy of $600 for the stay. For that kind of money I would rather my bed not be sitting 4 inches off the... More 

Was this review helpful? Yes
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my friends are staying at the ace hotel for 3 nights, real nice pool and great room! The part we didnt like is that the staff dont know what is in the food, im gluten allergic and no one seem to know what i can eat or not eat at the main restaurant. I especially asked after the... More 

Was this review helpful? Yes
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the visit.....and glad you enjoyed. We'll be sure to have menu items.....with dietary information for you next time you visit. Hope to see you soon!!!!!! More 

Santa Barbara, California
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just spent 3 nights here for a girls' trip. Was very quiet Thurs & Fri, and then the pool was PACKED Saturday so be prepared for that (get yourself down there before 9, and you can't leave things at the chairs, we made that mistake and security took our items to lost and found). The food at the breakfast restaurant... More 

Was this review helpful? Yes
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Anne. Appreciate the visit and the feedback. Hope to see you soon. Have a Surf Film Festival tomorrow.......if you can break away from SB this weekend!!! Best ACE More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Ace for one night on a road trip across California, then ended up booking again on the return journey. Service, rooms, amenities, food, everything was just too easy, too amazing, and I can't wait to go back again one day. Thankyou.

Was this review helpful? Yes 1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the visit Angela. So glad you enjoyed!!!! More 

seattle, wa
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have wanted to visit the Ace Hotel and Swim Club for some time. I have stayed at other Ace properties and love their concept. I wish I could say that it exceed my expectations. My husband and I were unfortunate enough to visit during LA County's elementary spring break and the hotel was overrun with children. The pool was... More 

Was this review helpful? Yes 1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for your feedback. Very grateful for your visit........and we'll focus on what you've shared with us. Hope to see you back soon!!!!! More 

Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed one night only - not nearly enough to enjoy the place fully. The pool was lovely, good menu at the restaurant. The rooms were clean and distinctly different. I had the feeling of being in a luxury tent, which was nice. Bed was super comfortable in the way a home bed is. On the downside, location wasn't super... More 

Was this review helpful? Yes 1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Appreciate the visit and the kind remarks. The feedback regarding some on our team........is not consistent with our culture........and we've shared your comments with everyone here. Hope we'll see you again. Glad you enjoyed.......but we have some "good stuff" in the works and it's worth a return visit. Thanks again. More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 26, 2015

I'll start by saying I stay routinely at brands like Montage and Four Seasons, but this was utterly disappointing given the pricing. Decided not to go to Laguna and treat the kids to some time in Palm Springs. Did some research on Ace and decided on an overnight stay given never stayed at any of their hotels. After reviewing on... More 

Was this review helpful? Yes 5
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

We appreciate your business.......and would like the opportunity to speak with you. Clearly your experience was far from the norm.....and not typical by any means....and we'd like to apologize. If it wouldn't be too much trouble,......would you mind emailing me? So that I may contact you. Rachelle.Grey@acehotel.com Thank you. Have a great week. More 

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King Lounge Twin Room (41)
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