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Hilton Palm Springs Resort

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400 East Tahquitz Canyon Way, Palm Springs, CA 92262-6605
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Hilton Palm Springs Resort
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769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
2 of 5 stars Reviewed yesterday NEW

Our room was not cleaned until after 4pm and only because we called for cleaning service. The coffee and cups were not replaced. So no coffee for the next day. The pool area was dirty (trash, dirty towels, no clean towels available, dirty tables).

Review collected in partnership with Hilton Hotels & Resorts

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Ontario
1 review
5 of 5 stars Reviewed 4 days ago NEW

This Hotel is by FAR the best in all of Palm Springs. Location is great. The remodel of this classic hotel has been done to perfection. Very quiet,clean and comfortable. Close to the downtown and the Spa casino. 5 stars all the way!

Review collected in partnership with Hilton Hotels & Resorts

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1 review
2 of 5 stars Reviewed 5 days ago NEW

The public areas seemed nice, but: -Room smelled like an ashtray. -Two-inch, science-fiction-worthy cockroach on wall. -Could hear upstairs neighbor pounding around. -Housekeeping knocked on door at 9:15 am on checkout morning. -$22 resort fee.

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Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Daisydoodly, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again... More 

Austin, Texas
Level Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is the first U.S. Hilton I've stayed in that is up-to-date and comfortable (most Hiltons I've stayed in are very worn and out of date, for some reason). The Hilton Palm Springs has fresh carpet, bedding and other furniture in the rooms. Whomever did the renovation really knew what they were doing, as the rooms feel big, modern, and... More 

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Palm Desert
Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. Walking distance to downtown Palm Springs. Near Hard Rock and next door to casino. Big pool and outside bar. Decent rooms and good breakfast buffet. Ample parking. Construction going on across the street to place is a bit dusty. Otherwise nice place.

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My overall experience @ the Hilton was very comforting. Great service from the staff. I would recommend this hotel to everyone if they are traveling to Palm Springs. Customer service was wonderful and my family had a wonderful experience. I will always stay @ the Hilton whenever I’m in Palm Springs.

Review collected in partnership with Hilton Hotels & Resorts

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Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Mr. Jesus L, Thank you for the great feedback! Guests like yourself is what makes our jobs fulfilling! Looking forward to your next visit! Sincerely, Cherry V. More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Check in was very easy and the staff was very pleasant. Room was very clean. Location is great to restaurants and shops. Would definitely stay there again. The only negative issue, is the refrigerator was a little too loud.

Review collected in partnership with Hilton Hotels & Resorts

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Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Mr. Gary W, Thank you Sir for that great feedback! It is comforting to know that you enjoyed our property. Thank you again for choosing the Hilton Palm Springs! Looking forward to your next visit! Sincerely, Cherry V. More 

Rosemead, California
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall, a nice place. Quiet, peaceful, and a great pool. Automated number did not pick up so I called hotel directly to book. They were having computer problems and told me to call back in a few hours. I didn't. I looked at other places,but didn't like what I saw. They are lucky I called back and booked. If you... More 

Was this review helpful? Yes 1
Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Mr. John C, Thank you for your review. We appreciate your feedback and we're very sorry for the issues with your reservation. We will take your comments under consideration as we continually work to improve our guest experience. Looking forward to your next visit! Sincerely, Cherry V More 

Toronto, Canada
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with my daughter during the full heat of summer. Like all Hiltons, it’s a decent hotel. I found this one to be a little more mediocre than the one we stayed at the night before in San Diego; comfortable rooms, good pool area, close to the city centre but otherwise unremarkable. The Palm Mountain Resort nearby has more... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent staff!! Great grounds, great room. Outstanding meals and above service. Missed wall street none available in gift store, very rude man!! Nothing more to say other then Great property with outstanding staff!!

Review collected in partnership with Hilton Hotels & Resorts

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