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Hilton Palm Springs Resort

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400 East Tahquitz Canyon Way, Palm Springs, CA 92262-6605
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Hilton Palm Springs Resort
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Hilton Palm Springs Resort
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773 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, United States
5 of 5 stars Reviewed yesterday NEW

Excellent accommodations. Location and amenities make this a Hotel we will return to when visiting or working in Palm Springs. We were greeted by the front desk staff and being HiltonHonor members immediately upgraded to a beautiful room with sitting area.

Review collected in partnership with Hilton Hotels & Resorts

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Riverside, United States
5 of 5 stars Reviewed yesterday NEW

My first experience with the Hilton Palm Springs Resort was last year when I attended a business reception. My stay was cut short due to a family emergency. When I decided to take a mini-vacation last month, I chose this resort because of its amenities and excellent online price. The pool was delightful, as was my room. Staff members were... More 

Review collected in partnership with Hilton Hotels & Resorts

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San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Love the beds. Love the giant pool. Love the cleanliness. Love the bathrooms. Love the quiet AC. Love the updated modern clean look of the rooms. Drawbacks are few: The valet are wayyy too aggressive. I was nearly dragged out of my car by one guy. They really need to make a section of the pool for the kiddies only.... More 

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California
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Short business trip, Nice clean and quiet corner room on the first floor near the exit and ice machine, friendly front desk staff, arrived on a Tuesday and was able to check in alittle early. options of valet, self parking or street parking.

Was this review helpful? Yes
Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Ann G, Thank you for the great feedback. We will strive to be better and continue to make every guest like yourself feel at home! Looking forward to your next visit! Regards, Cherry V More 

United States
2 of 5 stars Reviewed 6 days ago NEW

Our room was not cleaned until after 4pm and only because we called for cleaning service. The coffee and cups were not replaced. So no coffee for the next day. The pool area was dirty (trash, dirty towels, no clean towels available, dirty tables).

Review collected in partnership with Hilton Hotels & Resorts

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Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Brenda L, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us... More 

Ontario
1 review
5 of 5 stars Reviewed 1 week ago

This Hotel is by FAR the best in all of Palm Springs. Location is great. The remodel of this classic hotel has been done to perfection. Very quiet,clean and comfortable. Close to the downtown and the Spa casino. 5 stars all the way!

Review collected in partnership with Hilton Hotels & Resorts

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Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Douglas K, Thank you very much for the great review! It is guests like you that make our jobs worthwhile! Looking forward to your next visit! Regards, Cherry V More 

1 review
2 of 5 stars Reviewed 1 week ago

The public areas seemed nice, but: -Room smelled like an ashtray. -Two-inch, science-fiction-worthy cockroach on wall. -Could hear upstairs neighbor pounding around. -Housekeeping knocked on door at 9:15 am on checkout morning. -$22 resort fee.

Was this review helpful? Yes
Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Daisydoodly, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again... More 

Austin, Texas
Level Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first U.S. Hilton I've stayed in that is up-to-date and comfortable (most Hiltons I've stayed in are very worn and out of date, for some reason). The Hilton Palm Springs has fresh carpet, bedding and other furniture in the rooms. Whomever did the renovation really knew what they were doing, as the rooms feel big, modern, and... More 

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Palm Desert
Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location. Walking distance to downtown Palm Springs. Near Hard Rock and next door to casino. Big pool and outside bar. Decent rooms and good breakfast buffet. Ample parking. Construction going on across the street to place is a bit dusty. Otherwise nice place.

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My overall experience @ the Hilton was very comforting. Great service from the staff. I would recommend this hotel to everyone if they are traveling to Palm Springs. Customer service was wonderful and my family had a wonderful experience. I will always stay @ the Hilton whenever I’m in Palm Springs.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Cherry V, Manager at Hilton Palm Springs Resort, responded to this review

Dear Mr. Jesus L, Thank you for the great feedback! Guests like yourself is what makes our jobs fulfilling! Looking forward to your next visit! Sincerely, Cherry V. More 

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