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2.5 of 5 Lodge   |   280 East Mel Ave, Palm Springs, CA 92262 (Formerly La Posada East)
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Helios
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A recent review
5 of 5 stars Reviewed January 24, 2014
GABRIEL T
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36 reviews from our community

Traveler rating
    21
    5
    3
    6
    1
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Families
0
11
17
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palm Springs, California
Top Contributor
85 reviews 85 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 14, 2014

After the rude reception we received from the owner of the property, and the copious apologies from the front desk clerk, our stay was off to a rocky start. Property is well maintained, but the room we stayed in was in disrepair, the mattress was ancient and the linens were bargain basement thrift store quality. I won't go back or... More

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1 review
5 of 5 stars Reviewed January 24, 2014

Called Friday night which was the weekend just before new years of 2014 get the last room available a good price 150 what's a bit steep. But its new years so cant complain. Very clean establishment room 10 excellent. I hope they up grade the shower but everything besides that was great. My friends and I had a great time.... More

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Pasadena, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 1, 2013 via mobile

New ownership has changed it. My friend stayed there for the last time. He had a visitor during the day who paid for a day pass. At 445 someone knocked on his door to tell him his guest had to be out by 5 or there would be an additional charge for another person in the room. Wasnt that clean... More

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2013

A beautiful place in the middle of Palm Springs. Rooms are clean and good size. The grounds are tropical and lush. The pool and hot tub was clean and inviting. Love all the outdoor furniture where you have your pick from chairs to chaise lounges to hammock to bed futon. Great value clothing optional low key and relaxed or can... More

Was this review helpful? Yes 2
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

Ed, Mike Carson and every other person I've encountered while staying at Helios reminds me why I keep the Resort at the top of my places to stay when visiting Palm Springs. Every attempt to ensure your needs are satisfied is apparent with the personal touch that Helios' owner, manager and houseboys demonstrate every day. The amenities are abundant, a... More

Was this review helpful? Yes 1
Baltimore, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 9, 2012

I was expecting high end luxuries after reading on the Helios webiste about luxurious robes in guest rooms. Instead, the rooms and amenities were shabby. The robes were second-hand, kept on board after La Posada became Helios. The towels and bath mats were thread-worn and needed replacing. The interiors of the rooms need a major upgrade, kitchenettes, baths, closets and... More

Was this review helpful? Yes 10
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 30, 2012

I just got back from Helios on 05/25/12 to 05/29/12. the rooms are ok, but the showers are too small and the beds are too hard.

Was this review helpful? Yes 2
New York City, New York
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 16, 2012

although the place is fine, the beds comfortable and the staff friendly enough, there is a considerable security issue at helios. during my 2-night stay there were 2 cases of theft: my room was burglarized on one night, on the next night items were stolen from one of the common areas. worst of all was that upon checking out i... More

Was this review helpful? Yes 12
ed s, Owner at Helios, responded to this review

Thank you for bringing attention to me regarding the issue of the bath robes. I have replaced all the bath robes with 100% cotton terry bath robes. More

Sydney
Contributor
15 reviews 15 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 30, 2011

This place is super grotty. It doesn't look like they clean anything in the common areas. And it is very quiet too unless it's one of their 'party' weekends. it's a shame, it could be a whole lot better. To top it all off, the staff look like they're either homeless or high on something. I won't ever go back... More

Was this review helpful? Yes 9
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2011

I just returned from a 9-day visit to Palm Springs and Helios Resort and, like every time before, the experience was amazing. I arrived early at the resort (about 9:30 in the morning) and my room was ready and waiting for me. Once again, the owners and staff went out of their way to accommodate all their guests and their... More

Was this review helpful? Yes 6
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Additional Information about Helios

Address: 280 East Mel Ave, Palm Springs, CA 92262 (Formerly La Posada East)
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Helios 2.5*
Number of rooms: 11
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Also Known As:
Helios Hotel Palm Springs

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