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All 69 Palm Springs hotels

Palm Canyon Resort & Spa

2.5 of 5 Resort   |   2800 South Palm Canyon Drive, Palm Springs, CA 92264
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Palm Canyon Resort & Spa
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53%
Ranked #57 of 69 hotels in Palm Springs
A recent review
4 of 5 stars reviewed 4 days ago
Linda C
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  • Reviews (439)
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439 people have reviewed this hotel

Traveler rating
    65
    163
    98
    58
    55
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197
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
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  • Any
English first
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here with our timeshare and we were not disappointed. On check-in I asked for an up grade, it was granted, but it is their off season. We needed maintenance on our phones, the service person was there within 5 mins. Everyone is very friendly & willing to help in any way. The condo was roomy and more than... More

Was this review helpful? Yes
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

Thank you for sharing your feedback. We are glad to hear our maintenance team responded promptly to your concerns. We continue to provide updates to our resort as needed and appreciate our guests’ patience while we do so. Thank you again and we look forward to your return! More

Ventura, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The reviews were so bad on this place that I didn't have high expectations so I was pleasantly surprised because I had prepared myself for the worst. I booked on travelzoo and got Labor Day wknd at 60% off so the price was right. My main goal was for the kids to have fun without us having to leave and... More

Was this review helpful? Yes 3
San Diego, California
Top Contributor
54 reviews 54 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

We've been coming to this resort when we were still Monarch Grand Vacation owners a few years back. We upgraded to Diamond Resorts International last November and since it was acquired by Diamond Resorts we were excited to comeback and see the improvements being made so I decided to book a 3 night mini-vacation for the long Labor Day weekend... More

Was this review helpful? Yes 3
Grand Cayman
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

my daughter 16 and my son 11 and my niece 19 and my mom who is 72 years just loved palm springs. the resort was very clean . and the weather was very nice. the pools and the spa hot tub they enjoyed very much the whole family was in the pools everyday . my son really enjoyed the water... More

Was this review helpful? Yes
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

Thank you for sharing your thoughts about your most recent stay with us here at Palm Canyon Resort. We were truly honored and thrilled after reading your review, to see how great of a stay you had. The tips you have provided for our readers who are interested in staying here, as well as, for the Palm Springs area and... More

Chandler, Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

First off the Staff was excellent and no pressure in a vacation timeshare purchase, it was mentioned and left at that. As for the room everything needs to be updated, but the room was clean. The sliding door was difficult to open and close. The shower/jacuzzi tub had water damage and rust. There were spare towels in the cabinet and... More

Was this review helpful? Yes
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

We appreciate you providing your feedback on the rooms and are happy you were satisfied with our housekeeping’s diligent efforts. The maintenance manager has been made aware of your room’s condition and is looking into this further. This being said, we strongly advise guests to notify our team during the time of their stay of any issues that may arise,... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all, we had requested a room with a pool view, when we checked in it took about 20 min just to talk to the Check in person..once he began to check us in, about a minute into the check in he took a phone call from a lady complaining about the resort (red flag)... he was on the... More

Was this review helpful? Yes 5
Fallbrook, California, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Palm Springs is beautiful. I will never stay at this hotel again. This the first time I've ever took the time to review anything...ever! First thing...we checked in around 8pm and went to our room. Our in-room refrigerator started to leak...called for maintain ace...never showed up. They gave us only 2 bath towels for four people. Pool was great first... More

Was this review helpful? Yes 2
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

We do apologize for your experience with the maintenance issue that arose from your room. We have notified our department managers respectively of your comments regarding the issue for coaching and review. Regretfully, we could not locate any attempts you made to notify our team of your concerns while you were on site. Extra towels will always be available for... More

San Diego, California
Top Contributor
65 reviews 65 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed August 6, 2014

Stay home. This place is so bad. See my lengthy review for more specific complaints. Check in was horrible, pushy sales staff made me want to scream. The room was tiny. The people who stay here are rude and disrespectful to others.

Was this review helpful? Yes 6
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

Please accept our apologies for any challenges you experienced during your stay. We would love to review and share your comments with the departments involved and allow them the opportunity to make improvements. At Palm Canyon Resort & Spa, we believe that our greatest asset is our team members, and we relish our every interaction with all kinds of guest.... More

San Francisco, California
Top Contributor
110 reviews 110 reviews
45 hotel reviews
149 helpful votes 149 helpful votes
2 of 5 stars Reviewed August 6, 2014

We love Palm Springs and thought this would be a fun place to try while traveling through with our kids. No. Just no. There were extra charges at check-in that added up quite a bit. Check in was followed up by an aggressive sales spiel for a timeshare under the guise of "telling us about the area." We already know... More

Was this review helpful? Yes 4
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

Thank you for your review. As we are committed to creating an experience that exceeds guest satisfaction, your feedback was most concerning to us. We certainly apologize if you did not find value in the resort fee we charge, it includes several of the most widely utilized and requested resort amenities we offer such as our massage services, multiple swimming... More

Sellersville, Pennsylvania
Senior Contributor
34 reviews 34 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 3, 2014

Came here to get away with some friends and currently we are 4 days into our 10 day stay. There isn't much to say about the room. Everything seems to be fairly well maintained but the A/C is lacking. We have the room set at 60 and the room hasn't been any cooler than 75. In addition, there is an... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Pool area(7)
  • Water slide(5)
  • Very nice(3)
  • Time share(3)

Additional Information about Palm Canyon Resort & Spa

Address: 2800 South Palm Canyon Drive, Palm Springs, CA 92264
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Palm Canyon Resort & Spa 2.5*
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Also Known As:
Palm Canyon Hotel Palm Springs
Palm Canyon Resort And Spa
Palm Canyon Resort Palm Springs

671 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#17 Spa Hotel in Palm Springs #21 Top resorts Hotel in Palm Springs
Hotel Class
Number of rooms
440

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Palm Canyon Resort & Spa and other travelers.
1 question
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Rosemead, California
2 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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