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Palm Canyon Resort & Spa

2.5 of 5 2800 South Palm Canyon Drive, Palm Springs, CA 92264
Best prices for: 1 room 1 guest
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Palm Canyon Resort & Spa
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Palm Canyon Resort & Spa
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Palm Canyon Resort & Spa
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482 reviews from our community

Traveler rating
    70
    173
    111
    67
    61
See reviews for
210
133
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Top Contributor
70 reviews 70 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars NEW

This condo resort is in a quiet location at the end of Palm Canyon Drive, right next to Indian Canyon golf course. Just up the road is Indian Canyons hiking area. The grocery store is about a 5 minute drive. So, it helps to have a car! There is underground parking. The pool is huge, clean, and a nice temperature.... More 

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Wenatchee, Washington
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great location and pool but rooms and service need updating....electric outlet needs replacing. ...WiFi was iffy. ...might get accosted to sit in on 90 minute presentation. ...older crowd. ..friendly staff.... uncomfortable beds....

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Uncomfortable bed, coffee pot outlet doesn't work, vertical slats on slider broken so you can see through easily and we are on the main floor (4001) and they said they would come in on Thursday and clean our room in the never showed up

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toronto
Top Contributor
67 reviews 67 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

for what we paid it was a good resort, beautiful pool and mountains. Service at the front desk was inadequate and as we were told the place needs upgrading. The Diamond concierges were great. The activities were good. The bigger room was great. quiet and great sleep. The bathroom was noisy if you want to sleep on the couch. The... More 

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OR
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The rooms are dated. One of the two elevators is broken and we are told it has been out of service for months. It took one full day and three calls to get a burned out light bulb replaced. We asked for help identifying local activities and the woman at the concierge desk just pointed us to some pamphlets on... More 

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milpitasca
Top Contributor
253 reviews 253 reviews
69 hotel reviews
149 helpful votes 149 helpful votes
1 of 5 stars Reviewed 1 week ago

Why were we there? Good question. We booked this as part of a Diamond Resorts "Sampler" package that we paid over $2000.00 for 1.5 years ago. What a mistake! First, we ended up having to use all of the nights in a row due to expiration dates and having to start out where we bought this package (Sedona, AZ). We... More 

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Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

It is with deep regret and sadness to read that your stay here at Palm Canyon Resort did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest that stays with us, and it is very concerning to us that we did not meet these expectations. Your concerns will definitely be addressed... More 

San Ramon, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This location is not up to par with Diamond standards. Service was shoddy. We had dirty dishes. WIFI was a joke. We had to go to public library. Phone reception was spotty. These things can be changed if some money is spent on the visitors needs The rooms were large and the pool was great No outdoor grills

Was this review helpful? Yes 2
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

It is with deep regret to read that your stay here at Palm Canyon Resort did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest that stays with us, and it is very concerning to us that we did not meet these expectations. Your concerns will definitely be addressed by our... More 

Sun City West, Arizona
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros--- good location for hiking, great mountain views if you are able to get that side, good towels and beds.. Cons---- iT WAS A TIME SHARE, not advertised as such on orbitz, we got pestered to attend a presentation. This place was dated and needed lots of updating. The place was large enough for 4 not 6( couch, living room... More 

Was this review helpful? Yes 2
Tisdale, Saskatchewan, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms certainly need updating, we were disappointed as we asked to have a room close to our friends when we booked about 7 months ago, however that didn't happen we were on opposite ends of the building, however we were in the same building. Can't say enough about the pool area, it was GREAT!! Awesome, for kids, 2 small... More 

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Sadly, this will be a rant...When we checked in the front desk, Tanya (with a German accent) was very rude from the beginning. She was sarcastic to my group. I let it slide because I thought maybe she was having a bad day and I didn't want it to affect the outcome of our trip. When we got into the... More 

Was this review helpful? Yes 1
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

We apologize for any inconveniences you may have experienced while staying at our resort. Customer Service is of upmost importance as we want to ensure our guests have a wonderful time. Our management team members have attempted to contact you directly to further discuss your visit in more detail. Thank you for your feedback. More 

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What travelers say

  • Pool area(7)
  • Water slide(5)
  • Very nice(3)
  • Time share(3)

Additional Information about Palm Canyon Resort & Spa

Address: 2800 South Palm Canyon Drive, Palm Springs, CA 92264
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Palm Canyon Resort & Spa 2.5*
Number of rooms: 440
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Also Known As:
Palm Canyon Hotel Palm Springs
Palm Canyon Resort And Spa
Palm Canyon Resort Palm Springs
Hotel Style:
#16 Spa Hotel in Palm Springs
#21 Top resorts Hotel in Palm Springs

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