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Palm Canyon Resort & Spa

2.5 of 5 2800 South Palm Canyon Drive, Palm Springs, CA 92264
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Palm Canyon Resort & Spa
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Palm Canyon Resort & Spa
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455 reviews from our community

Traveler rating
    68
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    101
    62
    57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ayrshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for 3 nights as part of my trip, very busy resort but thats fine as we are a family of two adults and two kids so lots of atmosphere here. Rooms are excelent we had a two bedroomed with added sofa bed so we all had privacy also a big dining table and decent kitchen, at this point... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed last year and as others have said the resort was run down but the helpfulness of staff, cleanliness and location made up for the shortcomings. We have just left after a stay of 7 days and will not be returning. Having travelled from the UK we were tired on arrival and looked forward but found we had been... More

Was this review helpful? Yes 2
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

We would like to sincerely apologize that this recent experience was not parallel to your stay last year where we did deliver on our commitment to excellence. We will immediately address these opportunities with our team members for coaching and to prevent these anomalies from being a part of any guests future experience. We would love to better serve you... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We booked the hotel to go to Palm Springs Pride.... It has great location, it was pretty close from downtown and fairly priced..... UNTIL we got there.... We booked for three night and we were told upon arrival that there IS NOT housekeeping if you are staying les than 5 days... ARE YOU KIDDING ME??? So yeah, I'm fact, no... More

Was this review helpful? Yes 3
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have stayed at this resort three times. The first two times I thoroughly enjoyed my stay. The resort was not new, but there were good amenities and the rooms were spacious. The last trip, I was so disappointed in the cleanliness and run down appearance of the condo. Air vent in the kitchen was black with dirt, the carpets... More

Was this review helpful? Yes 1
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

Thank you for taking the time to provide us with your feedback of your recent stay at Palm Canyon Resort & Spa. While we are glad that you found some aspects of your stay to be worthy of your appreciation such as, our team members, and the unit’s size and amenities, we regret the disappointment you experienced. We deeply apologize... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed with this resort. It is located quite a way from any shopping or restaurants. Though clean, not the level of luxury expected of a resort. The spa was nice and Jessie provided good service The pool is definitely nice, however, guests are not allowed to bring their own beverages to the pool. The only place to... More

Was this review helpful? Yes 4
uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Disappointed...........we used to love coming here,however now there is no housekeeping only stuff left in your room,very little to do for kids and we had to check out by 10.00 am!!!!!!!!!!!!!!!! who does this these days!!!!!!!!!! the only positive is that the internet is a lot better.OOOOOOOOOOOOOOo and they rugby tackle you to go to one of their meetings to... More

Was this review helpful? Yes 1
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

We sincerely regret to hear you were disappointed with your recent stay. Your feedback is greatly appreciated and we will review it so that we may address whatever areas have room for improvement. This being said, we are happy to hear you were appreciative and took advantage of our high-speed internet access. As we are a vacation ownership resort, we... More

Escondido, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The room was clean but outdated. Felt pressure the whole weekend about attending their time share seminar. I came to have a relaxing and pressure free weekend. That didn't happen! I will not be staying there again.

Was this review helpful? Yes 1
Diamond R, Manager at Palm Canyon Resort & Spa, responded to this review

We regret to read of your dissatisfaction with you recent stay. Being that we are a vacation ownership resort, we are happy to offer all of our guests the opportunity to learn more about our product. This being said, this presentation is certainly not mandatory. Your suggestions are much appreciated, and we hope you will give us another chance to... More

Newport Beach, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We make sure we take a yearly trip down to the Palm Canyon Resort! Amazing Pool, spacious villas bigger than a regular condo. The staff was amazing they go above and beyond to make your stay enjoyable. The Pool is great they have a kids side with 2 slides where the kids had an amazing time from the time they... More

Was this review helpful? Yes
LaCrosse, WA
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 16, 2014

This resort was beautiful inside and out. The grounds, rooms and view were so beautiful. We had two rooms for four people, two bathrooms, kitchen and living room. The staff was very helpful. We had a long patio with entrances from the master bedroom and livingroom. We enjoyed the two pools with different temperatures. The slides were great.

Was this review helpful? Yes
San Jose, California
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2014

Staying here as a timeshare owner was originally worry some based on all the previous reviews I had been reading. Was pleasantly surprised that almost all those reviews did not play out. Room we had in the Oasis bldg 3rd floor with pool view was in very good condition with clean but older furniture. Kitchen ware was all non stick... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Pool area(7)
  • Water slide(5)
  • Time share(3)
  • Very nice(3)

Additional Information about Palm Canyon Resort & Spa

Address: 2800 South Palm Canyon Drive, Palm Springs, CA 92264
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Palm Canyon Resort & Spa 2.5*
Number of rooms: 440
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Also Known As:
Palm Canyon Resort And Spa
Palm Canyon Hotel Palm Springs
Palm Canyon Resort Palm Springs

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