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Ivy Palm Spa and Resort

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2000 N Palm Canyon Dr, Palm Springs, CA 92262
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Ivy Palm Spa and Resort
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54 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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La Habra, California
1 review
4 of 5 stars Reviewed yesterday NEW

Our visit was nice and relaxing.especially the rooms were clean .restaurant near the Hotel was good.loved the clean pool . people were friendly.I would recommend it to my friends.I would also would stay again.

Was this review helpful? Yes
Los Angeles, California
1 review
3 of 5 stars Reviewed May 26, 2015

Feel that the name falsely advertises this hotel. Very basic hotel, aside from the two pools, which were nice but far from resembling 'resort' style and affluence. It's a basic hotel with basic rooms. It will be a memorable stay only in that the fire alarm went off at 3am and lasted 30-45 minutes before the alarm could be shut... More 

Was this review helpful? Yes
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear sbhla, Thank you for sharing your recent experience of your stay with us here at the Ivy Palm Resort & Spa. I apologize that you feel our name does not represent exactly who and what we are. We included the "Resort & Spa" to our name because we have a treatment room on site with a professional masseuse. During... More 

Glendale, Arizona
1 review
2 of 5 stars Reviewed May 26, 2015

We booked the room online for a double queen bed room and when we arrived were given a single king bed room. They could not provide another room and the assistant manager would not return our calls. After my 5th call to the office, she finally got on the phone and blamed us for the website choice on booking the... More 

Was this review helpful? Yes
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear rockabillycouple, I would like to thank you for taking the time to share your recent experience of your stay with us here at the Ivy Palm Resort & Spa. It is only through feedback from our valued guests, like yourself, that we are able to improve in areas that need it most. The situation you described regarding your room... More 

Travelers are raving about these Palm Springs hotels

Laguna Niguel, California
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 21, 2015

Not sure I'd call this a Resort or Spa.. But then again I wasn't really expecting that, based on the low low room rates. It may have been the place in the 70's.. But now it's a somewhat nice basic Hotel/Motel with nicely maintained courtyards. Mostly empty during the week... But fills up to capacity on the weekends. The staff... More 

Was this review helpful? Yes 1
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear LumenateTHEway, Thank you for taking the time to review your recent stay with us here at the Ivy Palm Resort & Spa. I was happy to hear that our staff provided you excellent and friendly service during your stay and that you were pleased with the cleanliness of your room. My apologies for the inconvenience you experienced with cigarette... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

Loved it !! Yes it is a little outdated but it has great people who worked there...I was upset at other guest complaining and yelling at the manager in the morning. ..she explained to a couple of guest they had just taking over the establishment and they were working on the renovations one room at a time in any case... More 

Was this review helpful? Yes 1
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear SYLVIA P, Thank you very much for your wonderful review of your recent stay with us here at the Ivy Palm Resort & Spa!. We appreciate your kind comments about our staff, amenities and the service you received during your stay with us. We truly do care about our property and our guests so it means a lot to... More 

1 review
5 of 5 stars Reviewed May 14, 2015

My friends and I stayed here during the American Heat Run in October. The rooms were clean and the staff were very helpful in making our stay a delightful one. The pool and spa area was to die for . You will enjoy staying here.

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Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear JAVIER P, We are pleased you enjoyed your stay with us here at the Ivy Palm Resort & Spa! Thank you for your wonderful review, we truly appreciate it! I am so happy you were able to enjoy our 2 pools and 2 jacuzzi's and our relaxing poolside with cabanas, lounge chairs and umbrellas. I believe our pool area... More 

Chula Vista, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 7, 2015

I just stayed there and our room was clean except the bathroom shower it had a lot of hair on the walls and it was not mine. The bed was a box spring with a pad on top of it. The breakfast was really bad, my mom and I just got coffee and bananas. The room was very outdated, and... More 

Was this review helpful? Yes 4
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Jacqueline C. Thank you for taking the time to share feedback from your recent stay at the Ivy Palm Resort & Spa. We appreciate your kind words about the exceptional service you received from the front desk staff and I will be sure to pass on your positive feedback to them. However, I am sorry for the issues you experienced... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 21, 2015

To start with there was no wifi access and I was attending a tech conference. My room had a musty smell to it. There were two of us sharing a room so we had only two towels. This might have been ok except the bath towels are not the size of normal bath towels. The breakfast in the morning is... More 

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Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

Ellen G Thank you very much for taking the time to review our property. I am happy that you were able to sit outside, enjoy the beautiful Palm Springs weather and spend time with your friends. Your input, and the feedback from all our guests, is vitally important so we know the exact areas we need to improve on. We... More 

Boise
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed March 19, 2015

If I just needed a room to sleep in, this hotel/motel would be ok. It was clean, but somewhat outdated. There were several internet servers visible, but none that I could connect to with signal (and I was told "that room has the best internet"). When I called the desk, the guy was supportive and honest, saying, "I'm so sorry,... More 

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

BoiseLisaD Thank you for your valuable feedback and I do apologize that your stay with us here at the Ivy Palm Resort & Spa was not satisfactory. Providing our guests with the best possible hospitality and service has always been our mission and it saddens me that we fell short. I am excited to tell you that we have recently... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 18, 2015

The bed was so hard it was like sleeping on cement. The free WiFi was only available if you in the lobby or at the pool area. Room 132 was not ones that were updated. Still had the old style TV and the plugs in won't hold anything . The breakfast was standard cereal toast and fruit. On the plus... More 

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

Strodes, Thank you so much for sharing your experience at the Ivy Palm Resort & Spa. We are very pleased that you enjoyed the facilities in our hotel and the surrounding area. Management and staff take great pride in providing our guests with the best possible service. I am saddened to hear that the bed in your room was too... More 

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