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Ivy Palm Spa and Resort

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2000 N Palm Canyon Dr, Palm Springs, CA 92262
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Ivy Palm Spa and Resort
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At a glance

44%
Positive reviews?
KEY AMENITIES
Pool
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Spa
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HOTEL PHOTOS

Ivy Palm Spa and Resort
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BROWSE NEARBY

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    57 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (10)
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    San Diego, California
    Level Contributor
    31 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 1 week ago

    We had so much May grey in San Diego this year that I was in desperate need of the sun! The trip was last minute and the price was right for this hotel. The hotel is not high luxury at all, but they do not advertise themselves that way. The the staff was kind and accommodating and our room was... More 

    Was this review helpful? Yes
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    1 of 5 stars Reviewed 4 weeks ago via mobile

    This place needs major upgrades! It is very dirty. The carpet is disgusting, it looks like it has never been cleaned. The bathroom toilet bowel has a ring inside like it has not been cleaned for months. The pool is so dirty! It has not been cleaned in years.. The filter is not even working. The edges of the tile... More 

    Was this review helpful? Yes 1
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Dear Mamasyl, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

    Travelers are raving about these Palm Springs hotels

    La Habra, California
    4 of 5 stars Reviewed 5 weeks ago

    Our visit was nice and relaxing.especially the rooms were clean .restaurant near the Hotel was good.loved the clean pool . people were friendly.I would recommend it to my friends.I would also would stay again.

    Was this review helpful? Yes
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Dear Dumbo251990, Thank you for taking time to leave such a wonderful review. I am so happy you were well taken care of by our friendly amazing staff during your stay. Palm Springs is best known for it's swaying palm trees and hot sunny days so it's always nice to hear when our guests are able to relax poolside and... More 

    Los Angeles, California
    1 review
    3 of 5 stars Reviewed May 26, 2015

    Feel that the name falsely advertises this hotel. Very basic hotel, aside from the two pools, which were nice but far from resembling 'resort' style and affluence. It's a basic hotel with basic rooms. It will be a memorable stay only in that the fire alarm went off at 3am and lasted 30-45 minutes before the alarm could be shut... More 

    Was this review helpful? Yes
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Dear sbhla, Thank you for sharing your recent experience of your stay with us here at the Ivy Palm Resort & Spa. I apologize that you feel our name does not represent exactly who and what we are. We included the "Resort & Spa" to our name because we have a treatment room on site with a professional masseuse. During... More 

    Glendale, Arizona
    1 review
    2 of 5 stars Reviewed May 26, 2015

    We booked the room online for a double queen bed room and when we arrived were given a single king bed room. They could not provide another room and the assistant manager would not return our calls. After my 5th call to the office, she finally got on the phone and blamed us for the website choice on booking the... More 

    Was this review helpful? Yes
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Dear rockabillycouple, I would like to thank you for taking the time to share your recent experience of your stay with us here at the Ivy Palm Resort & Spa. It is only through feedback from our valued guests, like yourself, that we are able to improve in areas that need it most. The situation you described regarding your room... More 

    Laguna Niguel, California
    Level Contributor
    73 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 42 helpful votes
    4 of 5 stars Reviewed May 21, 2015

    Not sure I'd call this a Resort or Spa.. But then again I wasn't really expecting that, based on the low low room rates. It may have been the place in the 70's.. But now it's a somewhat nice basic Hotel/Motel with nicely maintained courtyards. Mostly empty during the week... But fills up to capacity on the weekends. The staff... More 

    Was this review helpful? Yes 1
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Dear LumenateTHEway, Thank you for taking the time to review your recent stay with us here at the Ivy Palm Resort & Spa. I was happy to hear that our staff provided you excellent and friendly service during your stay and that you were pleased with the cleanliness of your room. My apologies for the inconvenience you experienced with cigarette... More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 14, 2015

    Loved it !! Yes it is a little outdated but it has great people who worked there...I was upset at other guest complaining and yelling at the manager in the morning. ..she explained to a couple of guest they had just taking over the establishment and they were working on the renovations one room at a time in any case... More 

    Was this review helpful? Yes 1
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Dear SYLVIA P, Thank you very much for your wonderful review of your recent stay with us here at the Ivy Palm Resort & Spa!. We appreciate your kind comments about our staff, amenities and the service you received during your stay with us. We truly do care about our property and our guests so it means a lot to... More 

    1 review
    5 of 5 stars Reviewed May 14, 2015

    My friends and I stayed here during the American Heat Run in October. The rooms were clean and the staff were very helpful in making our stay a delightful one. The pool and spa area was to die for . You will enjoy staying here.

    Was this review helpful? Yes
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Dear JAVIER P, We are pleased you enjoyed your stay with us here at the Ivy Palm Resort & Spa! Thank you for your wonderful review, we truly appreciate it! I am so happy you were able to enjoy our 2 pools and 2 jacuzzi's and our relaxing poolside with cabanas, lounge chairs and umbrellas. I believe our pool area... More 

    Chula Vista, California
    1 review
    common_n_hotel_reviews_1bd8 4 helpful votes
    2 of 5 stars Reviewed April 7, 2015

    I just stayed there and our room was clean except the bathroom shower it had a lot of hair on the walls and it was not mine. The bed was a box spring with a pad on top of it. The breakfast was really bad, my mom and I just got coffee and bananas. The room was very outdated, and... More 

    Was this review helpful? Yes 4
    Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

    Jacqueline C. Thank you for taking the time to share feedback from your recent stay at the Ivy Palm Resort & Spa. We appreciate your kind words about the exceptional service you received from the front desk staff and I will be sure to pass on your positive feedback to them. However, I am sorry for the issues you experienced... More 

    Level Contributor
    16 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed March 21, 2015

    To start with there was no wifi access and I was attending a tech conference. My room had a musty smell to it. There were two of us sharing a room so we had only two towels. This might have been ok except the bath towels are not the size of normal bath towels. The breakfast in the morning is... More 

    Was this review helpful? Yes
    Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

    Ellen G Thank you very much for taking the time to review our property. I am happy that you were able to sit outside, enjoy the beautiful Palm Springs weather and spend time with your friends. Your input, and the feedback from all our guests, is vitally important so we know the exact areas we need to improve on. We... More 

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