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Ivy Palm Spa and Resort

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2000 N Palm Canyon Dr, Palm Springs, CA 92262
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1 room 1 guest
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Ivy Palm Spa and Resort
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Los Angeles County
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This visit, we stayed at the Ivy Palm Hotel and were really happy with our choice. The entire staff was so helpful and accommodating. The rooms were quiet, clean, and comfortable. Two pools give choice for swimming/lounging. Grounds nicely landscaped and maintained. Plenty of little areas to sit and relax (cabanas, tables with umbrellas, chaise lounges, rocking chairs in a... More 

Was this review helpful? Yes 3
San Diego, California
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 24, 2015

We had so much May grey in San Diego this year that I was in desperate need of the sun! The trip was last minute and the price was right for this hotel. The hotel is not high luxury at all, but they do not advertise themselves that way. The the staff was kind and accommodating and our room was... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 5, 2015 via mobile

This place needs major upgrades! It is very dirty. The carpet is disgusting, it looks like it has never been cleaned. The bathroom toilet bowel has a ring inside like it has not been cleaned for months. The pool is so dirty! It has not been cleaned in years.. The filter is not even working. The edges of the tile... More 

Was this review helpful? Yes 1
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear Mamasyl, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

Travelers are raving about these Palm Springs hotels

La Habra, California
1 review
4 of 5 stars Reviewed June 30, 2015

Our visit was nice and relaxing.especially the rooms were clean .restaurant near the Hotel was good.loved the clean pool . people were friendly.I would recommend it to my friends.I would also would stay again.

Was this review helpful? Yes
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear Dumbo251990, Thank you for taking time to leave such a wonderful review. I am so happy you were well taken care of by our friendly amazing staff during your stay. Palm Springs is best known for it's swaying palm trees and hot sunny days so it's always nice to hear when our guests are able to relax poolside and... More 

Los Angeles, California
1 review
3 of 5 stars Reviewed May 26, 2015

Feel that the name falsely advertises this hotel. Very basic hotel, aside from the two pools, which were nice but far from resembling 'resort' style and affluence. It's a basic hotel with basic rooms. It will be a memorable stay only in that the fire alarm went off at 3am and lasted 30-45 minutes before the alarm could be shut... More 

Was this review helpful? Yes
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear sbhla, Thank you for sharing your recent experience of your stay with us here at the Ivy Palm Resort & Spa. I apologize that you feel our name does not represent exactly who and what we are. We included the "Resort & Spa" to our name because we have a treatment room on site with a professional masseuse. During... More 

Glendale, Arizona
1 review
2 of 5 stars Reviewed May 26, 2015

We booked the room online for a double queen bed room and when we arrived were given a single king bed room. They could not provide another room and the assistant manager would not return our calls. After my 5th call to the office, she finally got on the phone and blamed us for the website choice on booking the... More 

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Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear rockabillycouple, I would like to thank you for taking the time to share your recent experience of your stay with us here at the Ivy Palm Resort & Spa. It is only through feedback from our valued guests, like yourself, that we are able to improve in areas that need it most. The situation you described regarding your room... More 

Laguna Niguel, California
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 21, 2015

Not sure I'd call this a Resort or Spa.. But then again I wasn't really expecting that, based on the low low room rates. It may have been the place in the 70's.. But now it's a somewhat nice basic Hotel/Motel with nicely maintained courtyards. Mostly empty during the week... But fills up to capacity on the weekends. The staff... More 

Was this review helpful? Yes 1
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear LumenateTHEway, Thank you for taking the time to review your recent stay with us here at the Ivy Palm Resort & Spa. I was happy to hear that our staff provided you excellent and friendly service during your stay and that you were pleased with the cleanliness of your room. My apologies for the inconvenience you experienced with cigarette... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

Loved it !! Yes it is a little outdated but it has great people who worked there...I was upset at other guest complaining and yelling at the manager in the morning. ..she explained to a couple of guest they had just taking over the establishment and they were working on the renovations one room at a time in any case... More 

Was this review helpful? Yes 1
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear SYLVIA P, Thank you very much for your wonderful review of your recent stay with us here at the Ivy Palm Resort & Spa!. We appreciate your kind comments about our staff, amenities and the service you received during your stay with us. We truly do care about our property and our guests so it means a lot to... More 

1 review
5 of 5 stars Reviewed May 14, 2015

My friends and I stayed here during the American Heat Run in October. The rooms were clean and the staff were very helpful in making our stay a delightful one. The pool and spa area was to die for . You will enjoy staying here.

Was this review helpful? Yes
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear JAVIER P, We are pleased you enjoyed your stay with us here at the Ivy Palm Resort & Spa! Thank you for your wonderful review, we truly appreciate it! I am so happy you were able to enjoy our 2 pools and 2 jacuzzi's and our relaxing poolside with cabanas, lounge chairs and umbrellas. I believe our pool area... More 

Chula Vista, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 7, 2015

I just stayed there and our room was clean except the bathroom shower it had a lot of hair on the walls and it was not mine. The bed was a box spring with a pad on top of it. The breakfast was really bad, my mom and I just got coffee and bananas. The room was very outdated, and... More 

Was this review helpful? Yes 4
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Jacqueline C. Thank you for taking the time to share feedback from your recent stay at the Ivy Palm Resort & Spa. We appreciate your kind words about the exceptional service you received from the front desk staff and I will be sure to pass on your positive feedback to them. However, I am sorry for the issues you experienced... More 

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