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Ivy Palm Spa and Resort

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2000 N Palm Canyon Dr, Palm Springs, CA 92262
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Ivy Palm Spa and Resort
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Ivy Palm Spa and Resort
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48 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Laguna Niguel, California
Top Contributor
73 reviews 73 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not sure I'd call this a Resort or Spa.. But then again I wasn't really expecting that, based on the low low room rates. It may have been the place in the 70's.. But now it's a somewhat nice basic Hotel/Motel with nicely maintained courtyards. Mostly empty during the week... But fills up to capacity on the weekends. The staff... More 

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Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear LumenateTHEway, Thank you for taking the time to review your recent stay with us here at the Ivy Palm Resort & Spa. I was happy to hear that our staff provided you excellent and friendly service during your stay and that you were pleased with the cleanliness of your room. My apologies for the inconvenience you experienced with cigarette... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved it !! Yes it is a little outdated but it has great people who worked there...I was upset at other guest complaining and yelling at the manager in the morning. ..she explained to a couple of guest they had just taking over the establishment and they were working on the renovations one room at a time in any case... More 

Was this review helpful? Yes 1
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear SYLVIA P, Thank you very much for your wonderful review of your recent stay with us here at the Ivy Palm Resort & Spa!. We appreciate your kind comments about our staff, amenities and the service you received during your stay with us. We truly do care about our property and our guests so it means a lot to... More 

1 review
5 of 5 stars Reviewed 1 week ago

My friends and I stayed here during the American Heat Run in October. The rooms were clean and the staff were very helpful in making our stay a delightful one. The pool and spa area was to die for . You will enjoy staying here.

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Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Dear JAVIER P, We are pleased you enjoyed your stay with us here at the Ivy Palm Resort & Spa! Thank you for your wonderful review, we truly appreciate it! I am so happy you were able to enjoy our 2 pools and 2 jacuzzi's and our relaxing poolside with cabanas, lounge chairs and umbrellas. I believe our pool area... More 

Chula Vista, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 7, 2015

I just stayed there and our room was clean except the bathroom shower it had a lot of hair on the walls and it was not mine. The bed was a box spring with a pad on top of it. The breakfast was really bad, my mom and I just got coffee and bananas. The room was very outdated, and... More 

Was this review helpful? Yes 3
Maria A, General Manager at Ivy Palm Spa and Resort, responded to this review

Jacqueline C. Thank you for taking the time to share feedback from your recent stay at the Ivy Palm Resort & Spa. We appreciate your kind words about the exceptional service you received from the front desk staff and I will be sure to pass on your positive feedback to them. However, I am sorry for the issues you experienced... More 

Travelers are raving about these Palm Springs hotels

Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 21, 2015

To start with there was no wifi access and I was attending a tech conference. My room had a musty smell to it. There were two of us sharing a room so we had only two towels. This might have been ok except the bath towels are not the size of normal bath towels. The breakfast in the morning is... More 

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Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

Ellen G Thank you very much for taking the time to review our property. I am happy that you were able to sit outside, enjoy the beautiful Palm Springs weather and spend time with your friends. Your input, and the feedback from all our guests, is vitally important so we know the exact areas we need to improve on. We... More 

Boise
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed March 19, 2015

If I just needed a room to sleep in, this hotel/motel would be ok. It was clean, but somewhat outdated. There were several internet servers visible, but none that I could connect to with signal (and I was told "that room has the best internet"). When I called the desk, the guy was supportive and honest, saying, "I'm so sorry,... More 

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

BoiseLisaD Thank you for your valuable feedback and I do apologize that your stay with us here at the Ivy Palm Resort & Spa was not satisfactory. Providing our guests with the best possible hospitality and service has always been our mission and it saddens me that we fell short. I am excited to tell you that we have recently... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 18, 2015

The bed was so hard it was like sleeping on cement. The free WiFi was only available if you in the lobby or at the pool area. Room 132 was not ones that were updated. Still had the old style TV and the plugs in won't hold anything . The breakfast was standard cereal toast and fruit. On the plus... More 

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

Strodes, Thank you so much for sharing your experience at the Ivy Palm Resort & Spa. We are very pleased that you enjoyed the facilities in our hotel and the surrounding area. Management and staff take great pride in providing our guests with the best possible service. I am saddened to hear that the bed in your room was too... More 

Stockton, California, Usa
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2015

The resort has 2 pools and 2 hot tubs and the rooms and grounds were really well kept. But the furnishings and rooms are somewhat outdated including the TV. However, the clerk said the whole complex will be completely remodeled. Average night was $90, weekend $130 and includes free continental breakfast.

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

Rich I Thank you for your review and for choosing our hotel. It's great to hear that you had a pleasant stay at the Ivy Palm Resort & Spa and that you were able to enjoy our 2 pools and 2 jacuzzi's! I'm happy to say we have started to remodel all our guest rooms with new furniture, paint, mattresses... More 

Contributor
18 reviews 18 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 13, 2015

A really good value and good quality option in Palm Springs. The rooms are clean (if a little outdated), the pools and jacuzzis are lovely and the staff are very friendly. The guest laundry is useful and the wifi is ok. It's a short drive or 20min walk to where the majority of bars and restaurants are. All in all... More 

Was this review helpful? Yes
Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

JOV1234 Thank you for sharing your experience with us.Guest satisfaction is our number one goal and there is nothing better than achieving that. We are happy our hotel and staff met all your needs during your stay. There are many exciting changes happening to improve our property and make it even better for our guests! Our rooms will be updated... More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 3, 2015

We reserved 3 rooms. 1 room with 2 double beds and 2 rooms with King size. Room 118 is at the end facing the pool has been updated with a big screen tv and wood floor (not real wood I think). This is a very nice room. The other 2 rooms 253 and 255 where also facing the pool but... More 

Was this review helpful? Yes 2
Maria A, Guest Relations Manager at Ivy Palm Spa and Resort, responded to this review

shawie09, Thank you for taking the time to review our property. We truly value the opinions of each of our hotel guests and we apologize that your expectations were not met while you stayed in Rooms 253 and 255. Both Management and Staff at the Ivy Palm Resort & Spa strive for excellent guest service at all times and it... More 

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