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All 40 Palm Springs accommodations

Santiago Resort

650 San Lorenzo Rd., Palm Springs, CA 92264
Hotel website
Hotel amenities
Santiago Resort
Certificate of Excellence 2013
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193 people have reviewed this hotel

Traveler rating
    149
    28
    10
    5
    1
See reviews for
Families
0
92
37
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I have been staying at the Santiago in March for the last five years. It has always been a great resort, but with the new management team it is even better. The rooms are good in size and are kept very clean. I found the beds comfortable, although some may find them a little hard. Jay and his team go... More

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Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our 3rd year in a row to Palm Springs and our first stay at Santiago. From the moment we arrived to the moment we left, everything was incredible. Mark and Jay are wonderful hosts and made sure that all our needs were met. The room was perfect (210, 2nd floor, GREAT view!). The pool, hot tub, grounds are... More

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Los Angeles, California, United States
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've been coming to Palm Springs for almost 10 years and about 4-6 times in a calendar year. Historically I have stayed at Warm Sands Villas however recently they sold to a straight couple and their service went South. In December I visited Santiago and had a great experience and visited again one month later and had a great experience.... More

Was this review helpful? Yes 3
pspsun, Owner at Santiago Resort, responded to this review

We have received this guest's review and certainly wish to apologize for any lack of customer service. This entire incident seems to stem from a miscommunication regarding our high-season daily rates. All of our rates are displayed on our websiite. All rates on the website are for single or double occupancy. There is a notification on our RATES page stating... More

Tucson, AZ
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First stayed here c '98 in second year of operation under previous owner. We were most favorably impressed and returned every March for several years. After a nine-year hiatus, we returned and were relieved to find that the things we liked were still there (e.g., beautiful landscaping and pool/spa, diligent maintenance and management) and other things had changed: for the... More

Was this review helpful? Yes 2
Windsor, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2014

This was my first but not my last visit to this resort, The welcome I received when I arrived was just so wonderful, Jay took me threw the entire resort, Breakfast and lunch included was also very healthy and plentiful. The rooms were beautiful well kept. the entire staff at the resort was always there if you needed anything. I... More

Was this review helpful? Yes 2
Sandy, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2014

Jay and Mark run this resort with true dedication, meticulous care and personalized attention to detail, making my trip a truly outstanding experience. The room was not only very clean but also well appointed with amenities and decorations. They really thought about everything and put it together with love. The outside areas were wonderfully relaxing and well cared for. Great... More

Was this review helpful? Yes 3
Seattle, Washington
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 4, 2014 via mobile

We just spent 3 nites here and had a great time. The place is nicely kept, well outfitted and has a great spa and pool. Friendly guests....nice hosts Jay and Mark. Mark makes some great banana pancakes and he was a great host while he was there. We used to stay at another place that unfortunately closed and Santiago is... More

Was this review helpful? Yes 3
Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2014

My partner and I spent two delightful and relaxing days and nights at the Santiago Resort. We were completely happy with the beautiful grounds, spacious and nicely decorated guestroom, the fact that the swimming pool was heated to a wonderful 86 or so degrees, the ample breakfast buffet, the peaceful ambience, and the friendly professionalism of our host Jay. This... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2014

The Santiago resort was a very memorable resort. Jay, Mark and Oscar were the epitome of professionalism. The men staying there were very friendly and ever stimulating. The resort is located below the mountain with a wonderful sunrise and sunset. The pool and hot tub are hubs of social activity. We will definitely return. James (London)

Was this review helpful? Yes 3
Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2014

My partner and I stayed at Santiago 5 days before Christmas and because we liked it so much we returned after Christmas for 4 days. We had a wonderful stay both times. Before Christmas the guesthouse had very few guests and after Christmas it was completely booked. We enjoyed it both times. I enjoyed my stay at Santiago for a... More

Was this review helpful? Yes 4

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Additional Information about Santiago Resort

Also Known As:
Santiago Hotel
Santiago Hotel Palm Springs
Address: 650 San Lorenzo Rd., Palm Springs, CA 92264
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #6 of 40 Specialty lodging in Palm Springs
Price Range (Based on Average Rates): $$

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