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Renaissance Palm Springs Hotel

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888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Renaissance Palm Springs Hotel
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1,063 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Staff was very friendly and rooms were spacious ! Pool was nice but we thought the staff said water was salt water but it wasn't ! Drinks and food were decent , could offer Heather options ! Rooms were nice and clean , bed was very comfortable! Can't believe they charge for parking but you can self park for 1/2... More 

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Yucaipa, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at this location on a Saturday night. We like the hotel because it is close to the Spa casino and downtown Palm Springs. The overall property is getting a bit dated. We have stayed at this property periodically over the last 15 years as a weekend getaway. It used to be the Wyndham but changed... More 

Was this review helpful? Yes
Jose G, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

First of all, thank you for your candid feedback of your stay with us. we appreciate you selecting our hotel. We understand that you were disappointed with some issues at our hotel. We sincerely apologize that we did not meet expectations and we are actively working with our teams to ensure our standards are consistently met. We strive on providing... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW

So here's the thing. Both the good and bad reviews are accurate. Yes it has a great pool and some rooms have fine views and yes it is pretty well located. However there is zero empathy from the staff who think telling you what you want to hear but never meeting a promise is okay. We arrived and were allocated... More 

Was this review helpful? Yes
Jose G, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

First of all, thank you for your candid feedback of your stay with us. We appreciate you selecting our hotel. We understand that you were disappointed with some issues at our hotel. We sincerely apologize that we did not meet expectations and I am actively working with our teams to ensure our standards are consistently met. Please, forgive us. We... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Thank goodness I didn't listen to the Yelp reviewers when I decided to stay here. We did stay at the end of August so maybe the Saturday crowds were less. Room was large and we were upgraded to a junior suite for no extra charge. Pool was crowded and water was cloudy but not dirty. Probably all the suntan lotion... More 

Was this review helpful? Yes
Rick G, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for your review of your stay with us. .I do appreciate the feedback and will utilize your comments for our staff to improve upon. Thank you again. More 

Westlake Village, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

During a business trip last week, I checked out of a hotel in La Quinta due to a critter infestation brought on by the extreme heat. I went to the Renaissance, as I usually stay there when I am working in town. The staff welcomed me back, the room was great, and even though I hadn't been there in three... More 

Was this review helpful? Yes
Rick G, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for the excellent review you gave us. I do appreciate the feedback in the areas we need to improve upon and will address today. Thank you again. More 

Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed there four times and enjoyed every one! The pool is large and there is plenty of seating. Fransisco, the poolside bartender, was great!! The pool servers were prompt and very friendly as well. The rooms are very clean and updated. Also pet friendly, which is important to us. Large courtyard area to let your pet out and... More 

Was this review helpful? Yes 1
Rick G, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for the wonderful review. I will certainly pass along your comments to my staff. Sherman's is not only a great place for breakfast, their deli sandwiches are also fantastic. More 

Santa Ana
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First off , ignore any negative reviews on this resort. Most people only write a review when they are negative peeps to begin with,really. This is a beautiful property with great location , views ,and a supper friendly staff to boot. You will love the lobby the moment you walk in with its light up floors that change color with... More 

Was this review helpful? Yes
Rick G, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for the great review. I will make sure and pass along your comments to Jose. He is one of our best ambassadors. More 

White Rock, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay in Palm Springs was from Aug. 3-7. I was visiting friends from Australia, who were staying in town, and wanted to be close to the downtown area for our get togethers. I had chosen another hotel, which was around the corner from Lulu's California Bistro. I had really wanted to stay at the Renaissance but didn't want to... More 

Was this review helpful? Yes 1
Rick G, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for the great review. We do hope your travels bring you back in the near future. More 

Minneapolis, Minnesota
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at the Renaissance in Palm Springs. The pics on the web look very chic and cool and the hotel is as beautiful as the pics. Check in was quick and easy and the staff was friendly and accommodating. Our room was awesome with a big deck that overlooked the pool. The pool is really big... More 

Was this review helpful? Yes 1
Rick G, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for the great review. I am new to the hotel and love my new surroundings. More 

los angeles ca
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went here to get away for the summer before the kids goes back to school. check in on wed and check out on fri. It was a great idea because the hotel was not busy at all. I read all the bad reviews and tried this hotel anyway since this one has no hotel fee like the rest of... More 

Was this review helpful? Yes
Rick G, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to respond to your stay with us. Please do return when it is not quite so hot and enjoy. More 

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