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All 69 Palm Springs hotels

Renaissance Palm Springs Hotel

3.5 of 5 Hotel   |   888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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76%
Ranked #33 of 69 hotels in Palm Springs
A recent review
5 of 5 stars reviewed yesterday
Paul B North Bay, Canada
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  • Reviews (778)
  • Photos (282)
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  • Room tips (239)
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778 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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English first
North Bay, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is just off the main restaurant in Palm Springs, so very convenient. Staff are very helpful from the front desk to the concierge (a local gentleman who knows everything there is to know about the area). The room we had overlooked the courtyard/pool area so the balcony was very pleasant to sit out on. The local multiplex cinema... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

this is a wonderful location and the staff goes the extra mile to make sure that all is top grade. I needed some documents printed out and because of the security of my server. Tjis was 11 pm and the manager on duty took care of printing after i sent him the document

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Jack, Thank you for your positive review. We are delighted to hear our staff went the extra mile to ensure you had your documents printed properly for work. We look forward to your next visit with us. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Placentia, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Renaissance in Palm Springs provided my group with an excellent stay. The property was well kept, had a beautiful lobby, and had some of the kindest and most helpful staff I have met in a long time. The rooms were spacious and had very comfortable beds. The location is ideal given its a short walk to downtown palm springs,... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Michael, Thank you for sharing your positive review on TripAdvisor. We are glad to hear you had a productive visit with us an you were able to discover something wonderfully new in Palm Springs. Thank you for your accolades regarding Will, we are lucky to have him part of our team. We look forward to your next trip with... More

So Cal
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I had a three night stay here and had a wonderful time. All the staff we encountered were friendly and extremely helpfully. The front desk staff were all very friendly and went out of their way to say hello when we were just strolling through the lobby. Adriana was a great poolside waitress. Mark at the valet... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Rick, Thank you for sharing your review on TripAdvisor. We are delighted to hear the great comments about our staff. We have addressed the concerns with our Style department to resolve, please forgive us. We look forward to your future visits, thank you for your review. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Columbia, Maryland
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You know, modern travel can be so surreal! A day after a freak St. Patrick's Day snowstorm, I left the DC Metro with nearly a foot of snow upon the ground, took a two step plane ride, and by the early afternoon I landed in a hot dry paradise! Having been invited to speak at the #CUE14 conference, I was... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Gwyneth, Thank you for posting your review on TripAdvisor. We are delighted to hear that you enjoyed your visit with us and thank you for the positive, detailed review. Aaron Alexandar Front Office Manager More

Palm springs
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Worst Marriott I have stayed at. Bugs and ants in room. My wife and I were both bit. Bar service while at both the pool and bar inside was ridiculous. No professionalism whatsoever. Carpets in room are stained and dirty. Fan in bathroom didn't work. Marriott needs to take a look at this hotel it needs some work. I will... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Matt, Thank you for taking the time to share your review. As soon as your concerns were expressed, we went above and beyond to resolve the concerns and to ensure we upheld the utmost professionalism and service at all times. I apologize for any shortcomings, please for give us. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

El Monte, California, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel, great interior design, beautiful pool, but it felt lacking in some aspects. The rooms are along the east, west, and south sides with the convention center on the north side, and with only one set of elevators so you have to walk really far to your room from the elevators. The layout of the place... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for sharing your review. We can only change or improve with your feedback and thank you for sharing. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Los Angeles, California
1 review
2 of 5 stars Reviewed 1 week ago NEW

My stay at the Renaissance Palm Springs Hotel was a little disappointing. When walking to the room I notice the carpet in the hall ways were dirty. Entered the room and notice that the dresser missing knobs, the radio was broke and the Stationary lamp didnt work. Went to the pool and the water was very dirty, cloudy. No towels.... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for sharing your thoughts and concerns from your recent stay. Please forgive us for the room not being up to standards and for the maintenance deficiencies. We have addressed this concern with our Engineering department to resolve and so our future guests do not experience the same. In regards to our pool water, we have a salt water... More

Calgary, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel in Palm springs recently and found it to be average. It seems to have a flashy decor, gorgeous pool area and nice amenities but they nickel-and-dime everything! They charge extra to park - not even in covered stalls but an average, boiling hot parking lot. Plus they charge for bottled water and Wi-fi in all... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Surfshack, Thank you for sharing your feedback from your recent stay with us. We apologize for you not seeing the value in our hotel. Unlike other Full service hotels in our area, we do not charge a typical "resort fee" (varying from $20-$30 daily) which includes parking and other amenities but only charge our guests for amenities utilized rather... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Came here for a quick girl's trip during Memorial weekend, because we wanted something different from the typical chaos that Vegas has to offer. When visiting this area, I usually like to stay in Palm Desert or Indian Wells, but decided to try something new and stay in Palm Springs. Prior to booking, I heard there's a new Hard Rock... More

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for sharing your review. We sincerely apologize for the encounters at the pool area. We love our guest feedback since it helps us improve and use it as a learning/coaching tool for our ambassadors. Everything we do is for our guest satisfaction and I assure you that the proper measures are taken to address these concerns. Aaron Alexandar... More

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
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282 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Spa Hotel in Palm Springs #12 Business Hotel in Palm Springs #14 Family Hotel in Palm Springs #27 Romantic Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 
Number of rooms
410

Questions & Answers

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