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Renaissance Palm Springs Hotel

3.5 of 5 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Renaissance Palm Springs Hotel
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954 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milton Keynes, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars NEW

We booked this hotel for 2 nights back in September 2014, and we expected a fairly bland 'chain hotel' experience. Happy to say that we were pleasantly surprised. The staff were very friendly and the hotel runs a free taxi service into the main town area. The facilities are more than adequate - the pool area was spacious and the... More 

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go2gamble
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This Hotel has to be one of the friendliest hotels I have ever visited. I was impressed from the beginning and then got to my room and was even more impressed with the room cleanliness and condition. Great shower with super soft towels!!! I slept amazing in the king room with 6 lovely pillows. The restaurant for breakfast, lunch and... More 

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Waco, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I recently had the opportunity to stay at this hotel for a business conference. Overall, it was a very good hotel. The staff were excellent and the rooms were comfortable. My only complaint about the hotel is that finding my room initially was like going through a maze. My room was comfortable but not anywhere near the elevators. It took... More 

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Santiago, Chile
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a wonderful experience with Aaron Alexander, Front Office Manager, HE LISTENED!! And even more importantly took actions to make this a good experience. The staff is helpful and friendly and truly concerned with the comfort of guests. Thank you. I'll be back.

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Seattle, Washington
Top Contributor
60 reviews 60 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is dated in spite of upgrades. Bathroom was mildewed. Sink drain malfunctioning and toilet stopped up two times. Key cards stopped working 3 x on a three night trip and it was a long hike to get the keys reprogrammed at the desk. Hotel was understaffed. Basic Wi-Fi was so slow that I couldn't complete my airline check... More 

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Ponygirl, Thank you for taking the time to share your feedback. We have passed on your concerns to the appropriate departments to resolve and to ensure that the inconsistencies are rectified and to make sure these are isolated incidents. Please forgive us, with aspirations of all of our guests having a pleasant and memorable experience with us, it seems... More 

Top Contributor
76 reviews 76 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After helping family move to Palm Springs on a late Friday night, we needed a place to stay for the night. Using reward points, we got a free night stay which included the continental breakfast. The hotel looks very nice on the outside and inside. There was an outdoor bar seating area by the pool. Those are the good points.... More 

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to share your review. I am so sorry to hear that we did not exceed your expectations during your stay. With aspirations to make every guest experience with us positive, we will share your comments with the team to ensure we hold the highest standards at all times. Thank you for staying with us... More 

Las Vegas, Nevada, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

My stay was purely for this cheer competition so my daughter could compete. Was placed in room number 4273 that was right by the elevators and at the lobby of the floor. You can hear everything said in the elevators and everytime the elevators moved the room rumbled! Had to sleep with the TV on just to kind of tone... More 

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Jeff, Thank you for taking the time to share your review. When you expressed your concerns with the room that was assigned to you with our GM, we acted quickly in attempting to move you to another room that was more to your preference but you declined at the Front Desk when we gave you the possible options. With... More 

Stevenson Ranch, California
1 review
1 of 5 stars Reviewed 3 weeks ago

Let me begin by saying that I have stayed at this hotel several times over the past 9 years for my daughter's cheerleading competition which is held in the convention center the last weekend in February every year. The one positive thing that I can say about this hotel is that it is connected to the convention center which makes... More 

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Aaron A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Brandi Lane, Thank you so much for bring these concerns to our attention. Spirit Sports is a group that has grown exponentially in the past 3 years I have been here; growing from 10, 000 to 20, 000 attendees. The fact that the majority of the attendees spend most of their day at our hotel, even if they are... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

First time I have every reviewed a hotel but couldn't let this one get by. Stayed here about 6 months ago and had issues with the TV channels. Returned for a conference last month and the same issue still existed. Hotel is clueless on how to fix the issue. They replaced my TV however this is an internal cable issue...not... More 

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Aaron A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Nike Free, Thank you so much for taking the time to share your experience. Let me start off by saying that this is not the standards we have set for ourselves or the hotel, we are sorry. We have recently spend over $80k on upgrading our TVs in the past month and have a tech arriving on property to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was attending a conference and found the staff very friendly and professional. Every time I walked by, they greeted me and asked how my stay was. The tall, slim shuttle driver gave me excellent ideas for my visit to the Tramway. I left a jacket in one of the conference rooms and called the hotel after I returned home.... More 

Was this review helpful? Yes 1
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Mary, Thank you so much for taking the time to share your review. We are delighted to hear that our staff went above and beyond even after your stay, we will be sure to share your comments with the team; they will be thrilled! We look forward to being your hosts again when your travels bring you back to... More 

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Number of rooms: 410
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Hotel Style:
#8 Spa Hotel in Palm Springs
#11 Business Hotel in Palm Springs
#27 Romantic Hotel in Palm Springs

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