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All 69 Palm Springs hotels

Renaissance Palm Springs Hotel

3.5 of 5 Hotel   |   888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Ranked #33 of 69 Hotels in Palm Springs
A recent review
5 of 5 stars reviewed 2 days ago
dpetnb Australia
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846 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A fantastic hotel, look at the big picture, the whole place is built for your comfort, The rooms are very comfortable and the service is exceptional, the hotel has a wonderful pool and restaurant that over looks the pool, if you want to do that, there is also a room for your washing and drying of your clothes, not every... More

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Los Angeles, California, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed for a friend's birthday and it was a wonderful! They let us check in early and check out was a breeze the next morning. Will definitely come back!! Not what you expect from Palm Springs! The hotel is larger than most around but the amenities feel like a boutique.

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Caroline- Reading your review made my day! Thank you for the feedback and hope to see you back soon! Martin Greenwood General Manager Renaissance Palm Springs More

Sonora, California
1 review
2 of 5 stars Reviewed 5 days ago NEW

I only travel for business once a month on average. I have never encountered a hotel that can not provide bath towels for the guest daily. To discover no bath towels in your room at 6am is not conducive to happy guest. The room was dirty and attention to details like having two cups for coffee or tea, no tea... More

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Good afternoon, Robert- Thank you so much for the prompt and detailed feedback. I am so sorry that we did not meet your expectations-please forgive us. Your feedback is very valuable in evaluating how we did during the heavy check-in last Sunday and we fell far short of expectations in your case. Listing reasons would seem excuse oriented-just know that... More

Pacifica, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

Rooms are spacious, clean and modern with flat screen televisions, a nice balcony. Excellent customer service begins with the valet and continues with bellman, front desk, Chris at the hotel's restaurant,...there is even a free shuttle to the downtown area!

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you so much for your positive review! We are delighted to hear that it was a great experience and thank you for the wonderful comments regarding our staff service! We look forward to your future stays with us and please feel free to reach out to me for any assistance. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Santa Ana, California, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed there this past weekend for a wedding in town. The entire staff went above and beyond for me and the entire wedding staff. Aaron the front desk manager was helping the groomsmen figure out how to tie a bow tie. He even went to a tailor get them tied and to buy one for one of the dads of... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you so much for taking the time to post your review from your recent stay with us. I am glad I was able to lend a helping hand in the process and we are in the business to create pleasant and memorable experiences for our guests! Please feel free to reach out to me directly for your future stays... More

Woodstock, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed here with my adult son for a family reunion, with other guests in our party arriving later. We mainly chose this property because it was one of the few that actually had two beds (at least that I could find). The property looks great from the outside and lobby area, but having only one elevator for the entire property... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Graine262, Thank you for taking the time to share your review on TripAdvisor. We sincerely apologize for all aspects of your stay being stellar. We will be addressing your Housekeeping concerns in great detail and assure you that we take all of our guests feedback very seriously and proactively changing and improving our operations with the comments shared. Thank... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel with beautiful lobby and wonderful service. The guests were young so there were men at the lobby bar in swimsuits and no shirts. Others went to the complimentary water station to take a stack of cups to their room. Took away from the cool vibe of the hotel. Seemed more like a Spring Break hotel.

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to post your review on Tripadvisor. We appreciate your feeedback and thank you for sharing. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

I am currently at their pool now. Upon arrival there are no clean towels to be found, we waited 30 minutes to get our drink order on a 100 degree day, there are dirty towels galore, empty cups on grounds around pool & poor Cassie our waitress is doing the best she can. Service is waaaay to slow. The need... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for your candid feedback. I am sorry to hear about your pool experience, please forgive us. I have addressed your concerns with our Director of Beverage and Food to ensure the highest levels of service are maintained at all times. Please feel free to speak to a Manager on Duty at anytime during your stay to resolve any... More

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

We arrived and the staff and greeters in the lobby were so nice and accommodating. Even the guys parking cars were extremely kind and courteous. The grounds are lovely. I agree with other reviewers- Our room was a little tired. The carpet had some stains and the bathroom door looked a bit beat up, but overall a clean room. Some... More

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to post your review. I am so sorry to hear that we did not exceed your expectations on all accounts and assure you that we appreciate the condid feedback to improve. Thank you for positive staff comments. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel, nice pool, great room, good nights sleep. What more can you ask for. We were only disappointed we weren't stopping for longer. Would recommend for palm springs. Was even walking distance to downtown if you wanted.

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Claire Amy, Thank you for taking the time to post your wonderful review and recommendation! We look forward to your future stays with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Number of rooms: 410
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