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All 69 Palm Springs hotels

Renaissance Palm Springs Hotel

3.5 of 5 Hotel   |   888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Ranked #35 of 69 Hotels in Palm Springs
A recent review
3 of 5 stars reviewed 3 days ago
larrym6732 Watertown, Massachusetts
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860 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watertown, Massachusetts
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

I agree with most of the other reviews. The staff is excellent and I was very impressed with the public areas of the hotel. The air conditioners in the rooms are noisy and probably should be replaced. The television had mostly analog stations and the mattress was uncomfortable. I would not stay again unless the rooms were updated. The staff... More

Was this review helpful? Yes
mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thanks for the review and the suggestions-it always means a lot to hear both from our guests. I am sorry you experienced some discomfort-please forgive us. We are in fact addressing the areas you mentioned in our budget planning. Thanks again for the positive recognition for our staff and please check us out again soon. More

Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got to Palm Springs after a night in an airport hotel in L.A. it was a refreshing return to a normal pace of life. Good pool area. Smart public areas. Good location only 5 minutes walk to the centre of town. Room was comfortable and spacious. Air conditioning a bit noisy. Self parking $12 - not cheap. Valet parking... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel could use some upgrade, however the customer service was excellent! Upgraded rooms are very important to me, however customer service is what would make me return. The hotel employees were very helpful and everyone was pleasant.

Was this review helpful? Yes 1
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Brenda, Thank you for taking the time to post your experience on TripAdvisor. Our team strives on our guest feedback and will be sure to share this with them. Thank you for your wonderful comments regarding our staff service, our ambassadors truly have a spirit to serve our guests and delighted to see that it reflected that. Aaron Alexandar... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had been in a timeshare for 9 days and had a final night before a late in the day flight out of Ontario. Staying at the Renaissance was the perfect way to end our trip. We were able to have a late checkout so enjoyed breakfast outside and pool time before leaving. Had a great light meal at Rock's... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear CityGirl, Thank you so much for your wonderful comments. We are delighted to hear you ended your trip to the Desert by staying with us and it was pleasant and memorable. We look forward to your future stays with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Pasadena
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

This place was pretty nice for one night maybe two. I stayed here on a Saturday and arrived an hour before check in. The room wasn't ready so they upgrade me to a suite. The room was nice and clean. The service was decent. But I have 2 complaints. Wifi isn't great because it's only in the lobby. It should... More

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Jessie- Thank you for the review of our hotel. As the General Manager, I appreciate your comments and the chance to gauge your experience. I am sorry for the delays at the pool. We have rectified the towel shortage and as you mentioned are adding new pool furniture as well as a new deck and Pool bar and grill.... More

Ashton-under-Lyne, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived the valets were absolutely lovely, as was the greeter who welcomed us like we were old friends! She was really nice, as were the check in staff. The hotel reception area is large and open but it still feels cosy. Our room was beautiful and had the best bed I've ever slept in at a hotel! So... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear C Jones, Thank you for your great comments regarding our staff service. I will be sure to share with the team, they will be thrilled! We look forward to your future stays with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Isla Vista, CA
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Rooms were very clean and attractive. Was a bonus to find out that every room had a large separate sitting area with sofa, chair, credenza and desk. Air conditioner was a bit loud and could probably use some maintenance. Overall very pleased and would recommend to others. Proximity to the conference center was great

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Rodney, Thank you for your positive remarks! I will be sure to address the A/C concerns with our Engineering department to resolve. Delighted to hear that your stay overall went well. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Los Alamitos, California
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love this hotel, it's in the perfect location. Walking distance to down town, where there's food and shopping. Across the street is a movie cinema. Nice pool and atmosphere. They have a sunday brunch at the hotel, but if you are in PS and it's in season, you have to check out Cheekys (yes, it's worth the hour+ wait).

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to post your review on TripAdvisor. We are delighted to hear you enjoyed your stay with us and we look forward to your future stays with us. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Orange County, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel for my friends Bachelorette party, first off its $22 a day to valet park or $12 a day to self park I asked for a pool view, didnt get it asked for a balcony. didnt get it within hours of getting to the hotel we were sitting on the bed and the fitted sheet started so... More

Was this review helpful? Yes 1
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Tori, Thank you for sharing your feedback from your stay with us. We apologize for not meeting or exceeding your expectations during your stay with us! We are in the business of making pleasant and memorable experiences for our guests and sorry to hear that we did not achieve that, please forgive us. We have listened to our guest... More

Pasadena, California, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I were here for a conference at the hotel and the adjacent Palms Springs Convention Center. We were greeted in a friendly manner at the front door and by Betty as we approached the check-in counter. We were very early for the normal check-in time but we were able to get a room right away. The room... More

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Melvin, Thank you for taking the time to post your comments. I am glad to hear your wife and yourself enjoyed your stay with us. We appreciate the recommendation and look forward to your future stays with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Number of rooms: 410
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