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All 69 Palm Springs hotels

Renaissance Palm Springs Hotel

3.5 of 5 Hotel   |   888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Renaissance Palm Springs Hotel
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76%
Ranked #33 of 69 hotels in Palm Springs
A recent review
3 of 5 stars reviewed 3 days ago
Vmami Cabo San Lucas, Mexico
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  • Reviews (784)
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  • Room tips (240)
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784 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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English first
San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Smoking in the pool! Partying at the pool all night without restrictions! People running up and down The hall ! None of the staff could control the situation. Pot smoking all over area The most, the next day would talk to the people. We left and will never return"

Was this review helpful? Yes 1
mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for your review of the hotel. I am sorry you were disappointed. You are correct, we should have done a better job with this group. It was a tough situation and we will not have them back. I do hope you will give us another try! Martin Greenwood General Manager Renaissance Palm Springs More

Cabo San Lucas, Mexico
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We took a last minute trip to Palm Springs with my cousin and she chose this resort. She traveled with her girlfriend and my husband, 5 year old daughter and I traveled and stayed together. THE GOOD: Check-in was quick. The room was clean. The wading pool for kids was nice. There was ample deck chairs. The lobby was pretty.... More

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for providing such detailed feedback. Obviously, your experience is not what we normally deliver-please forgive us. I share all feedback with our team with continuous improvement as our goal. Martin Greenwood General Manager Renaissance Palm Springs More

San diego
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel itself is nice. The water in the faucets come out white as snow, but it's from oxygen so let it air out. The pool is small, but cabana area is big. And I absolutely hated the parking. I paid a mandatory $12 self park fee, to have to park in the dirt! All the lots were full. I... More

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

I appreciate your review of the hotel. I am sorry the parking lots overflowed. If you would contact me personally at the hotel, I would be happy to refund your parking fee! Martin Greenwood General Manager Renaissance Palm Springs More

Murrieta, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

My job takes me to Palm Springs about every 6 weeks. I have to stay three days at a time and often cannot take my family. Since I first stayed at the Renaissance, it has become literally my home away from home. The staff is very friendly and remember you when you return. The rooms are nice and comfortable. The... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for posting your review. We are delighted to hear that we are your home away from home. We strive to exceed all our guest expectations and happy to hear your wonderful comments. We look forward to your future visits with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Large group of people allowed to stay at pool overnight and until 7 am. People actually slept on lounge chairs. Made noise all night despite numerous complaints from other guests. Staff did nothing. Worst experience we have had there. Wont return for awhile. Staff needs to gain control of their hotel.

Was this review helpful? Yes 1
mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

That you so much for staying with us and taking the time to review the hotel. I agree with you-this group was not an easy group to keep tabs on. They will not be returning to our hotel. I do sincerely hope you will. Martin Greenwood General Manager Renaissance Palm Springs More

Alta Loma, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is our second time at this property. The first time we had a bad experience with other hotel guests. It was not the resorts fault. But they sent us a free night. And this time it was exactly what I expected. Service was over the top. They really do take care of their guests. I would highly recommend.

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Lisa, Thank you posting your review. We are glad to hear we met and exceeded your expectations. We look forward to your future visits with us. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I have stayed here many times of the last ten years. It is a beautiful resort with breathtaking views. Unfortunately, it is slipping in my opinion. Room need updating, especially the baths. Also requires more attention to detail in housekeeping. Much hair in the shower and on the floors. Gross! Tub was also soo worn that it actually looked filthy.... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for posting your review. We appreciate your feedback. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

North Bay, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is just off the main restaurant in Palm Springs, so very convenient. Staff are very helpful from the front desk to the concierge (a local gentleman who knows everything there is to know about the area). The room we had overlooked the courtyard/pool area so the balcony was very pleasant to sit out on. The local multiplex cinema... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Paul, Thank you for your positive review. We are delighted to hear you enjoyed your stay with us. We look forward to your future visits with us. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

1 review
5 of 5 stars Reviewed 1 week ago

this is a wonderful location and the staff goes the extra mile to make sure that all is top grade. I needed some documents printed out and because of the security of my server. Tjis was 11 pm and the manager on duty took care of printing after i sent him the document

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Jack, Thank you for your positive review. We are delighted to hear our staff went the extra mile to ensure you had your documents printed properly for work. We look forward to your next visit with us. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Placentia, California
1 review
5 of 5 stars Reviewed 1 week ago

The Renaissance in Palm Springs provided my group with an excellent stay. The property was well kept, had a beautiful lobby, and had some of the kindest and most helpful staff I have met in a long time. The rooms were spacious and had very comfortable beds. The location is ideal given its a short walk to downtown palm springs,... More

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Michael, Thank you for sharing your positive review on TripAdvisor. We are glad to hear you had a productive visit with us an you were able to discover something wonderfully new in Palm Springs. Thank you for your accolades regarding Will, we are lucky to have him part of our team. We look forward to your next trip with... More

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
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282 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in Palm Springs #10 Spa Hotel in Palm Springs #14 Family Hotel in Palm Springs #27 Romantic Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 
Number of rooms
410

Questions & Answers

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