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All 69 Palm Springs hotels

Renaissance Palm Springs Hotel

3.5 of 5 Hotel   |   888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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76%
Ranked #31 of 69 hotels in Palm Springs
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
KentuckianinDC Arlington, Virginia, USA
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696 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Arlington, Virginia, USA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The location is the prime reason to choose this hotel. It is about 3 blocks from downtown. I found the hotel itself to be just average, although clean, and little beyond the lobby was stylish. But good value.

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West Hills, Califonria
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We went down to P.S. to celebrate our 30th Anniversary and found a welcoming and friendly environment in the Renaissance Palm Springs. As we waited to check in, the customer relations manager approached us and began chatting. When she found out we were there to celebrate our anniversary, she said that she would do something special for us. And she... More

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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Renaissance exceeded my expectations. The lobby is a 'wow' and the pool area is definitely resort inspired. Staff is friendly and very helpful. The room was clean, smelled great, Aveda products, soft towels. Balcony view rooms over the pool are a nice touch to enjoy sitting and relaxing. Breakfast was included (as a Gold Elite), however it was perhaps... More

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Scottsdale, Arizona
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I've stayed here three times and it's always been a very good experience. Exceptionally friendly & helpful staff. Beds are the comfiest! Gorgeous pool area and the food is excellent. When you walk into the lobby from the porte cochere, the lobby ambiance is stunning. Overall a wonderful stay. Look forward to coming here again…great location, beautiful hotel well-trained staff.

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Contributor
14 reviews 14 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We enjoyed our time at the Renaissance Palm Spring. We spent the night in mid-march. The staff were very accommodating. The pool area was nice. I found the hotel to be family friendly. Also if you are headed there when it really heats up, there is a movie theater across the street. The only reason I am not giving the... More

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1 review
5 of 5 stars Reviewed 1 week ago

I visited the bar after being out and a long day of work. I received flawless service by Jeremiah! It was the evening of the NCAA basketball championship and he took care of me like I was the only one in the bar! From Kevin

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have been a Marriott Gold/Platinum member for many years and wholeheartedly endorse this line. However, last week's stay at this Renaissance was an anomaly from the rest of the chain. The hotel felt filthy and was in disrepair. Additionally, the service across the board was poor. I took pictures of overflowing trash cans, the lack of clean pool towels,... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for your review. We cannot improve or change without it. We appreicate your loyalty with Marriott. More

Downers Grove, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We just returned from Spring Break with our kids. We opted to stay at the Renaissance Palm Springs because the hotel looked cool and it is walking distance to downtown restaurants and shops. The service was terrible. The first day we had to complain to the manager because the service poolside was so bad. Also, the unisex bathrooms by the... More

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to review our hotel. your experience is obviously not the norm for our hotel and I am so sorry we did not meet your expectations. Our team is reviewing action steps internally to address these concerns and ensure that future guests do not share your experience. More

Oceanside, California
Top Contributor
69 reviews 69 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

This is not your typical "Marriott Experience"-most Marriott Hotels are great. This is their "black sheep". We were with several friends for a week-end in Palm Springs-what a disaster!! Wrong type of rooms; several hour delay to occupy our room; restaurant was understaffed and we had to wait over an hour (fortunately the cocktail lounge was working); very sullen attitude... More

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

I want to apologize for your experience and for the fact that we missed the opportunity to apologize during your stay. We have come to expect much more from our team and have grown used to much more positive reviews from our guests. We always strive to exceed the expectations of all of our guests and in your case we... More

FL
Top Contributor
54 reviews 54 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't usually have much to say about convention/resort hotels as I expect a certain higher standard (compared to regular chains) for the price and can't really whine about a $4 bottle of water or that "trapped" feeling and at the mercy of the hotel! This place is HUGE and I got my exercise just walking back to the room... More

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mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you so much for the review-I am thrilled to see you noticed our progress! Hope to see you back soon. More

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 69 hotels in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Official Description (provided by the hotel):
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 
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