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All 69 Palm Springs hotels

Renaissance Palm Springs Hotel

3.5 of 5 Hotel   |   888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Renaissance Palm Springs Hotel
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76%
Ranked #31 of 69 hotels in Palm Springs
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
555TinaS Kent, Washington
  • Reviews (698)
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698 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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English first
Kent, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is what you would expect. Great hotel staff; excellent service and rooms. I loved the hotel; inside and out. I've stayed before and will stay again. It is perfectly located. Loved it loved it.. Great getaway...

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

We are delighted to hear that your party had a great time. We were thrilled to be your hosts for your time away from home. Thank you for sharing your review and we look forward to your next visit to the Palm Springs area. More

yorkshire
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Only had an overnight stay here as we drove down from Vegas en route to San Diego. We would have loved to stay longer and discover more of Palm Springs but never mind! I wouldn't hesitate to stay here again, very nice, clean and amazingly helpful staff! Can't comment on spa or breakfast as we did not use these facilities,... More

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you so much for your review. I am sad to hear you did not have the time to explore some of the local discoveries that are indegenious to the Palm Springs area. We look forward to your next trip and thank you again for your positive review! More

Arlington, Virginia, USA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location is the prime reason to choose this hotel. It is about 3 blocks from downtown. I found the hotel itself to be just average, although clean, and little beyond the lobby was stylish. But good value.

Was this review helpful? Yes 1
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for sharing your thoughts from your recent stay with us. More

West Hills, Califonria
2 reviews
4 of 5 stars Reviewed 1 week ago

We went down to P.S. to celebrate our 30th Anniversary and found a welcoming and friendly environment in the Renaissance Palm Springs. As we waited to check in, the customer relations manager approached us and began chatting. When she found out we were there to celebrate our anniversary, she said that she would do something special for us. And she... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for sharing your thoughts from your recent stay. We are in the business of creating pleasant, memorable experiences for our guests and thrilled to hear you enjoyed your visit with us. We look forward to your next visit! More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Renaissance exceeded my expectations. The lobby is a 'wow' and the pool area is definitely resort inspired. Staff is friendly and very helpful. The room was clean, smelled great, Aveda products, soft towels. Balcony view rooms over the pool are a nice touch to enjoy sitting and relaxing. Breakfast was included (as a Gold Elite), however it was perhaps... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for sharing your thoughts from your recent stay with us. I am glad to hear it was a great stay overall. I will share your feedback with our Director of Food & Beverage. Thank you for your loyalty to Marriott. More

Scottsdale, Arizona
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here three times and it's always been a very good experience. Exceptionally friendly & helpful staff. Beds are the comfiest! Gorgeous pool area and the food is excellent. When you walk into the lobby from the porte cochere, the lobby ambiance is stunning. Overall a wonderful stay. Look forward to coming here again…great location, beautiful hotel well-trained staff.

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for your repeat business and for your loyalty to us. We appreciate the great comments and we look forward to your next visit with us. More

Contributor
14 reviews 14 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our time at the Renaissance Palm Spring. We spent the night in mid-march. The staff were very accommodating. The pool area was nice. I found the hotel to be family friendly. Also if you are headed there when it really heats up, there is a movie theater across the street. The only reason I am not giving the... More

Was this review helpful? Yes 1
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for your wonderful comments. We appreciate your feedback. More

1 review
5 of 5 stars Reviewed 1 week ago

I visited the bar after being out and a long day of work. I received flawless service by Jeremiah! It was the evening of the NCAA basketball championship and he took care of me like I was the only one in the bar! From Kevin

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Kevin, Thank you for sharing with us. We will be sure to commend Jeremiah for creating such a pleasant and memorable experience for you. We look forward to seeing you again soon. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have been a Marriott Gold/Platinum member for many years and wholeheartedly endorse this line. However, last week's stay at this Renaissance was an anomaly from the rest of the chain. The hotel felt filthy and was in disrepair. Additionally, the service across the board was poor. I took pictures of overflowing trash cans, the lack of clean pool towels,... More

Was this review helpful? Yes 1
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for your review. We cannot improve or change without it. We appreicate your loyalty with Marriott. More

Downers Grove, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We just returned from Spring Break with our kids. We opted to stay at the Renaissance Palm Springs because the hotel looked cool and it is walking distance to downtown restaurants and shops. The service was terrible. The first day we had to complain to the manager because the service poolside was so bad. Also, the unisex bathrooms by the... More

Was this review helpful? Yes 1
mg87, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to review our hotel. your experience is obviously not the norm for our hotel and I am so sorry we did not meet your expectations. Our team is reviewing action steps internally to address these concerns and ensure that future guests do not share your experience. More

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 69 hotels in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Official Description (provided by the hotel):
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Palm Springs #18 Family Hotel in Palm Springs #22 Romantic Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 
Number of rooms
410

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