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All 69 Palm Springs hotels

Renaissance Palm Springs Hotel

3.5 of 5 Hotel   |   888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Ranked #32 of 69 hotels in Palm Springs
A recent review
5 of 5 stars reviewed yesterday
theduartes01
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808 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Loved our stay, wish it would have been longer. The hotel is not only beautiful and tastefully decorated, but the staff was so friendly and welcoming. The cherry on top was a complimentary upgrade to a Junior Suite, without even asking! Great service, great hotel! Can't wait to stay here again. Highly recommend!

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Austin, Texas
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 4th stay this year and the Renaissance Palm Springs simply is the very best. From the prompt check-in, always with warm greetings from the doorman, the airport shuttle drivers and the front desk personnel. Even a few words of welcome from the General Manager Mr. Greenwood. How ever front desk manager Aaron Alexandar really stands out as... More

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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was our 4th stay this year and the Renaissance Palm Springs simply is the very best. From the prompt check-in, always with warm greetings from the doorman, the airport shuttle drivers and the front desk personnel. Even a few words of welcome from the General Manager Mr. Greenwood. How ever front desk manager Aaron Alexandar really stands out as... More

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Escondido
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staying at the Renaissance in August is like having our own personal piece of paradise. There are few people and the service is outstanding. The hotel is close to downtown for restaurants etc and the view of the mountains is spectacular.

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Donald, Thank you for taking the time to post your review on TripAdvisor. We take great pride in ensuring all of our guests have a spectacular stay and we are glad you had a great experience with us. We look forward to your future visits with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

ENGLAND
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many times,each time the service got worse. We would often have to ring housekeeping and ask to make up room,not funny when you have been out for day and come back to find not done. We were locked out a couple of times,and owing to fact no house phones in passages,had to leave my... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Penangman, Thank you for taking the time to post your review. I am so sorry to hear about your stay not meeting or exceeding your expectations. Our goal is to ensure all our guests to have a pleasant and memorable stay with us and I sincerely apologize for the experience you had. I assure you that this is not... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location, within 5-10 walk from main restaurants. It is quiet and has a lovely courtyard where you can eat meals or relax, and also has a great pool area. The rooms are good for purpose, the downside is no free wifi in the rooms, otherwise a good stay

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to post your review. We are glad to hear you had a good stay with us. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

We were put up here by United due to a flight delay. The shuttle service and front desk check in were efficient but it was downhill from there. We checked into our room, dropped off our luggage and headed out to downtown for dinner. We returned at 10pm to find our room was 78 degrees, although it was set to... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking time to share your review. I am sorry to hear about the maintenance deficiencies you experienced during your stay, please forgive us. We can only improve or change with your feedback and thank you for sharing. Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Brea, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to the hotel for our 5th wedding anniversary. We arrived at 4pm and our room wasn't ready so we were upgraded to a jr. suite! Check in was a breeze and we were able to spend some time at the pool. The service at the pool was quick. We went for a couples massage at the Spa Del... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to share your review on TripAdvisor. We are dlighted to hear you enjoyed your stay overall and we appreciate you sharing your thoughts. We look forward to your future visits with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Incredible customer service from Jose, Camille and Jackie in management & check in. They took care of an online reservation system snafu that was going to blow an anniversary weekend and turned it into a fantastic getaway for my husband and I. Although the glitch was not the fault of the hotel, they took complete ownership of the issue, called... More

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Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Nixter68, Thank you for taking the time to post your review. I am glad to hear we were able to resolve your reservation concerns and our staff went above and beyond to ensure that it was handled properly. I will be sure to commend Jackie, Jose and Camille on providing the service according to the standards we have set... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful, friendly staff. Pet friendly too!! Great shuttle bus service to downtown area. Beautiful hotel and pool. We will defiantly go back! We enjoyed the food there also. We locked ourselves out of the room 2 times. They totally took care of is and immediately got us back in our room.

Was this review helpful? Yes
Aaron A, Front Office Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you so much for posting your positive review from your recent stay with us. I am glad to hear you enjoyed your stay and our staff went the extra mile to address all your needs. We look forward to your future stays with us! Aaron Alexandar Front Office Manager Renaissance Palm Springs More

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Additional Information about Renaissance Palm Springs Hotel

Address: 888 East Tahquitz Canyon Way, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Business Hotel in Palm Springs #10 Spa Hotel in Palm Springs #11 Family Hotel in Palm Springs #28 Romantic Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 
Number of rooms
410

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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