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Marquis Villas Resort

140 South Calle Encilia, Palm Springs, CA 92262
Hotel amenities
Marquis Villas Resort
Best prices for: 1 room 1 guest
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Ranked #60 of 70 Hotels in Palm Springs
A recent review
4 of 5 stars reviewed 1 week ago
AnnSheffieldShefield Shefield
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185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This "resort" is a hotel that is centrally located and within walking distance to several restaurants and shops in downtown Palm Springs. This place could be nice, however is in desperate need of renovations throughout. Beware of booking rooms on the north side of the building as the garbage collection wakes you up every morning at 7am.

Was this review helpful? Yes 2
Diamond R, Manager at Marquis Villas Resort, responded to this review

Thank you for the feedback regarding your recent stay at Marquis Villas. We are sorry to hear that you were disappointed in your rooms. We were recently acquired by Diamond Resorts International ® and are in the midst of a multi-year renovation plan that includes room renovations so that our units will meet and exceed those expectations that members and... More 

Shefield
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

From previous reviews I knew this resort was in process of being updated to Diamond Resort standards, so made allowances for a bit of tlc. Accommodation was large, king bed, sofa bed, two bathrooms, kitchen with all we needed, 2 televisions, large patio (if a bit bare apart from patio furniture). Especially enjoyed the warm swimming pool and Cindi on... More 

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San Diego, CA
Top Contributor
74 reviews 74 reviews
23 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I had a fully confirmed, pre-paid reservation for this Diamond Resort timeshare. Checkin is 4 pm; we arrived at 4:12. With no explanation, we were told that we'd been moved to a different facility. I assumed it was a sister resort or the just a further part of the same resort, so we didn't question it and... More 

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Seattle, Washington
Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A very dated accommodation with likely original furniture from the opening of the resort. The sofa bed was held together with plywood so the cushions (rather lack of) would not fall completely through the bottom of the couch. The mattress/bedding must be the original from the 70's. The rug has seen better days, many cigarette burns from a time when... More 

Was this review helpful? Yes 2
Grand Haven, MI
Top Contributor
161 reviews 161 reviews
41 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are Diamond Members but we had not been to this resort in the past. In the several weeks prior to out arrival, we had received several emails 'alerting' us to the fact that the Marquis is a 'new' property to the Diamond system and may not be up to the 'standards' set by the company. While I would not... More 

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Medicine Hat, Canada
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Marquis end of Feb for 11 days. When we checked In we were given a room with two double beds and no place to put clothing. We also found outlets in the kitchen area that did not work, no drain plug in the bathroom and dirty patio furniture. We called the front desk to let them know... More 

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Courtenay, Canada
Top Contributor
68 reviews 68 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Marquis the month of February,We were totally surprised by the size of the bedroom suites.The staff were Excellent in assisting us with any request we had,Especially Wesley and Cher,front end staff.The house keepers and Pool attendants were all first class.Being Ex Military with 30 years experience,I am always observing.I was quite surprised to see the General... More 

Was this review helpful? Yes 1
Diamond R, Manager at Marquis Villas Resort, responded to this review

Thank you for sharing your experience! We will make sure to recognize the team members that assisted in making your stay special. Looking forward to your return in 2016! More 

San Diego
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 14, 2015

This was out first stay at this resort. I was hopeful at first, but then that all changed.... The rooms were fairly clean and very spacious. The kitchen.... The appliances in it are from the early 70's. It is time for some upgrades. Utensils and cookware is sparse and could use some more items. What's up with the Monkeys? The... More 

Was this review helpful? Yes 2
Diamond R, Manager at Marquis Villas Resort, responded to this review

It is with deep regret to read that your stay here at Marquis Villas resort did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest that stays with us, and it is very concerning to us that we did not meet these expectations. Your concerns will definitely be addressed by our... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 21, 2015

Horrible stay as far as comfort with the beds, linens and couch. Outdated rooms for sure. Patio furniture was even broken. Stayed here many times before and was so disappointed this time. Rate was way higher than normal. Paid half the price during Christmas.

Was this review helpful? Yes 1
Diamond R, Manager at Marquis Villas Resort, responded to this review

Thank you so much for your positive comments about our resort and our team members. We strive to provide our guests with the highest level of customer service and satisfaction, and we are so thrilled to hear we met your expectations. This being said, we regret that you experienced difficulties with your in-room washer and dryer; however, we strongly advise... More 

Savannah, Missouri
Top Contributor
88 reviews 88 reviews
19 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed January 16, 2015

We stayed Jan 3-10 in unit #131, a two bedroom unit. This resort has seen better days in terms of it's building, carpets, appliances and televisions. Our unit was clean, the beds extremely comfortable and the view from the second floor bedrooms was wonderful. The grounds are maintained well and the pool and spa area is wonderful for relaxing. Managed... More 

Was this review helpful? Yes 1
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