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Marquis Villas Resort

140 South Calle Encilia, Palm Springs, CA 92262
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1 room 1 guest
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Marquis Villas Resort
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198 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (198)
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    (56)
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    (47)
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    (42)
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Alta Loma, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Diamond resorts should be ashamed, owner since 1999, down hill all the way, front desk great, "but owner" undercover boss has NO CLUE, owners fees go up, property goes down. Rooms are in dispire, sofa beds, non useable for years, stove not usable without a lot planning and patience, elevators at North end out for years, now all elevators are... More 

Was this review helpful? Yes 3
Diamond R, Manager at Marquis Villas Resort, responded to this review

Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the issues you had with your room reservation and the service you received that was less than satisfactory. I am also sorry for any inconvenience caused by our resort’s physical need for improvement. The feedback we receive from our valued owners, like... More 

Sublimity, Oregon
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We didn't have a choice and had to stay in this "resort" because we were on a strict time frame and nothing was available near the location we originally wanted. The staff at the front desk was friendly and helpful; however, beyond that was a run-down, dirty hotel. The one other bonus it had was the fact that it was... More 

Was this review helpful? Yes 2
Diamond R, Manager at Marquis Villas Resort, responded to this review

We deeply regret that your recent visit to Marquis Villas Resort fell below your expectations. Thank you for making us aware of the condition of your room, and of your observations throughout the resort we will look into these issues, and speak with the appropriate management to solve them moving forward. Also, we are extremely apologetic that you found our... More 

Travelers are raving about these Palm Springs hotels

Highland, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We got the room through Groupon so you can tell right away we were looking for a deal. We were also looking for accommodations that included a kitchen. The staff was awesome. Very efficient at check-in and helpful when we had questions. The elevator was out -- no problem would have taken the stairs anyway and we were on the... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Check in was a breeze, Wes was super friendly and suggested some very tasty places to eat. Our rooms were spacious and clean, though there was mold in the shower. We had to hold the toilet handle for the entire flush cycle and hot water was not readily available. We were told the elevators were broken but that a specialist... More 

Was this review helpful? Yes 3
Diamond R, Manager at Marquis Villas Resort, responded to this review

Thank you so much for sharing your review with us. We certainly regret to hear that you may have experienced the issue of mold. Cleanliness is a priority and our housekeeping team is there to ensure that each unit is spotless and ready for our guest’s arrival. We appreciate that you brought these issues to our attention as we work... More 

A TripAdvisor Member
3 of 5 stars Reviewed July 20, 2015

This place gets a bad rap for being run down. It is in obvious need of repairs for upgrades, but for the price, it really is in a great location and has great views if you stay in pool view rooms. The pool is ok and could use more shade but my boys didn't care and loved that they could... More 

Was this review helpful? Yes 2
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 12, 2015

stayed in a 1 bdrm. pool view The staff was nice. spacious including the balcony but the railing was rocky but it's really a wall enclosure so the railing is not necessary but it is a nice addition. 2 toilets the secondary one has its sink with shower stall. Huge tub--clean. shower was stained. looks like no has used it... More 

Was this review helpful? Yes 3
Diamond R, Manager at Marquis Villas Resort, responded to this review

It is with deep regret and sadness to read that your most recent stay here at Marquis Villas Resort did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest, owner, or member that stays with us, and it is very concerning to us that we did not meet these expectations for... More 

Oxnard, California
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed April 30, 2015

We stayed in a 2 bedroom villa that had 2 floors. The downstairs was very spacious with a large dining room, living room and kitchen. Upstairs was an extremely large master bedroom suite. The bathroom was about the size of the second bedroom. For a bathroom that's large. As a bedroom, it could only fit a full size bed. We... More 

Was this review helpful? Yes 9
Diamond R, Manager at Marquis Villas Resort, responded to this review

Thank you for the feedback regarding your recent stay at Marquis Villas Resort. We are sorry to hear of your disappointment. Unfortunately the information you were provided during your sales presentation was correct in that the property is owned by the local Indian tribe and we are simply the management company and thus all capital improvements must be approved the... More 

San Luis Obispo, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 14, 2015

We were greeted by very friendly staff. The outside of the property is in pristine condition, but when we opened the door to our 1-bedroom unit, we were shocked to find the carpeting soiled, stained, and ripped. The furniture was in need of replacement. The sockets in the bedroom would not hold any plugs in them. Then we discovered we... More 

Was this review helpful? Yes 5
Diamond R, Manager at Marquis Villas Resort, responded to this review

We regret to hear you were unsatisfied with your recent stay at our resort. Your feedback is greatly appreciated as we are always looking to identify any areas of improvement and growth opportunities. These concerns have been forwarded on to our maintenance managers for review and coaching purposes. We hope to have the chance to provide you with a much... More 

Huntington Beach
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed April 13, 2015

This place has a great location,large rooms, outdated furniture, saggy beds, stained/warned carpet. The TV's are from the 1990's. When I checked out I asked "how old is the furniture" , She did not know as I found out they get there furniture from the Hilton when they remodel their hotel . So if you are looking for a nice... More 

Was this review helpful? Yes 2
Diamond R, Manager at Marquis Villas Resort, responded to this review

It is with deep regret and sadness to read that your recent stay here at Marquis Villas Resort did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest, owner, or member that stays with us, and it is very concerning to us that we did not meet these expectations for your... More 

Windsor, Ontario, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 5, 2015

The best value is at this hotel. I used HotelTonight to book for the weekend and ended up with an extremely fair price which ended up being a HUGE room, easily fitting 4 girls. Full kitchen as well. The wifi was very spotty- but this was a while ago so it may have been fixed now. Was a great time... More 

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