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All 71 Palm Springs hotels

Quality Inn Palm Springs

2.5 of 5 Hotel   |   1269 E. Palm Canyon Dr., Palm Springs, CA 92264
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Ranked #56 of 71 Hotels in Palm Springs
A recent review
3 of 5 stars Reviewed July 7, 2014
1RuthC Phoenix, Arizona
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155 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn Palm Springs
See the most recent reviews
Phoenix, Arizona
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 7, 2014

We booked this hotel, because they allow pets with no extra charge, and had no problem with our two 100+ pound dogs. We originally had requested a room with two queen beds, but Brian told us a room with one king bed would probably give us more room for the dogs, so we opted for that. Check in was smooth... More 

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 26, 2014

My family and i stayed here as a trip for Memorial day weekend. We booked last minute so there weren't many hotels to pick. We thought quality inn was nice because we've stayed a couple of times at Quality Inns in other locations before, and the service was fantastic! However, this specific Quality Inn was horrible. Pros: - very nice... More 

Was this review helpful? Yes 1
Ceres, California
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 9, 2014

The hotel is a little tired and it could have been cleaner. My biggest complaint was the maid tried to barge in about 8:45 AM (there was no “Do Not Disturb” sign in the room) and then never returned. We were out of the room by 10:00 AM so there was no excuse to not return.

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Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you for taking the time to write a review. First I would like to apologize for the housekeeper coming into your room so early. I am going to bring this up to our executive housekeeper and have her go over the procedure for checking rooms. This was not acceptable. Again I thank you for your comments. More 

Merced, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 30, 2014

My daughter and I stayed in this hotel over the weekend of April 25-28, 2014 while we attended Stagecoach 2014. The overall upkeep and maintenance of the hotel is generally lacking. Peeling paint, rugged parking lot, etc. leave a traveler feeling that the hotel is very run down. Door to the room could use some new weather stripping - lots... More 

Was this review helpful? Yes 1
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you for taking the time to write such a comprehensive review. We do appreciate your comments. We are in the process of working on the outside of the building as we do know this is an older property. We do hope to see you again soon. More 

Dublin, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2014

Overall I think the most impressive part of this hotel is the staff. They were all extremely friendly and accommodating to me when I called ahead of time with questions, when I arrived to check in, and when I called the front desk from my room. The staff deserves high praise! Seriously, I've been in "nicer" hotels and treated like... More 

Was this review helpful? Yes 1
Art F, General Manager at Quality Inn Palm Springs, responded to this review

First I would like to thank you for taking the time to write a review. I would especially like to thank you for your kind words concerning our staff. I will pass this review along to them. We do know our property is a bit dated and are in the process of doing some renovations. We hope to see you... More 

San Diego, California
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 15, 2014

The only thing that is preventing me to give a higher rating is the physical condition of the buildings (needs repainting on the outside and the caulking on the bathtub needs replacing, among others). The saving grace of this Inn are the staff and the location. After checking out and was having breakfast at Billy Reed's (was just trying to... More 

Was this review helpful? Yes 1
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you very much for your comments. We have just started to do upgrades and hopefully you will notice it on your next visit. We look forward to seeing you again. More 

Omaha, Nebraska
Top Contributor
52 reviews 52 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 15, 2014

We do recommend the Quality Inn Palm Springs. We have a nice 4 night stay there with our Dachshund!!!! She loved the grassy park area on the Inn's west side. The pool was the high point! Very clean, very well maintained, good temperature, great lounges!!!! Highly compliment the maintenance staff. The Inn could really be nice with some redecorating and... More 

Was this review helpful? Yes
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you for taking the time to write a review. We do hear you and are in the process of doing some upgrades to the property. We do hope to see you again soon. Again thank you. More 

Durango
Top Contributor
58 reviews 58 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed April 12, 2014

The pool area is way above average for this level of hotel chain and our room was cool and quiet. This property shows its age, needing paint and upgrades, but landscaping is first-rate and it remains a good value. A large park-like grassy area borders the hotel which is great for pets. Adjoining neighborhoods are nice for a walk or... More 

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Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you for your positive feed back. We are an older property and we are in the process of upgrades. We hope to see you again. Art Flores, CHA More 

Victoria, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2014

The Quality Inn, in south Palm Springs, is a good choice for those looking for a moderate price, a terrific pool area with beautiful views, a room that is not upscale, but very comfortable, and a caring staff. From the couple who manage the place too every member of the staff, they are off the charts in customer service.

Was this review helpful? Yes 1
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you so much for your nice review. We know it is easier to write a review when you are upset rather than pleased. We look forward to seeing you again. More 

Los Angeles, California
Top Contributor
61 reviews 61 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 8, 2014

Stayed here a couple of weeks ago and was very pleased. Maybe some other rooms aren't nice, I wouldn't know, all I know is our room was great. I always check for bedbugs when I first come to any room and this place had none. While checking, I noticed the mattress and mattress covers were very clean, no stains. The... More 

Was this review helpful? Yes 1
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Additional Information about Quality Inn Palm Springs

Address: 1269 E. Palm Canyon Dr., Palm Springs, CA 92264
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Palm Springs 2.5*
Number of rooms: 143
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Also Known As:
Quality Inn Palm Springs Hotel Palm Springs
Palm Springs Quality Inn
Hotel Style:
#15 Spa Hotel in Palm Springs

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