We checked into this property after spending 5 nights at the Westin Resort,we looked for a change. Boy did we find it, while some bumps appeared, limited services, key card problems, lack of wireless and a need for more staff training, We will return.... The GM addressed the problems immediately and effectively. As for a change of pace from the... More

We were very looking forward to our stay at the new Saguaro - the colors attracted Like other reviewers mentioned, the grand opening doesn't occur until the 2/13 so nothing was open during this soft opening weekend - and it really showed. The registration/check in area is very bleak with cement floors and a little splash of color - it... More

I stayed at the saguaro this past weekend with a few girlfriends and we had such a blast! The colors of the hotel were so fun and the staff were all very friendly and welcoming. The bartenders at the pool were such nice guys and really caterered to our every need. We even called down to the front desk a... More

we spent feb 3 & 4th there, I was expecting a new, very pleasant stay, I got the opposite! at check in we were told there were no rooms of the type we already had booked! after an hour delay we were finally allowed to check in. the room smelled of paint, the a/c heater did not work, there were... More

This hotel has much room for improvement. One can only hope that some of the problems we encountered were due to the hotel being new and will get ironed out soon. The saga started upon check-in: our reserved room rate suddenly was double what we were told when we made the reservation. After a long back and forth, the manager... More

I was excited to stay at a JDV Hospitality managed property. I typically stay at Marriott or Westin Hotels. This property fell short of that standard in construction and furnishings. My comments should be tempered by the fact that it was the typical chaos for any opening day. Consequently, I will note what I think is now different from the... More