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The Saguaro Palm Springs, a Joie de Vivre Hotel

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1800 East Palm Canyon Drive, Palm Springs, CA 92264
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The Saguaro Palm Springs, a Joie de Vivre Hotel
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The Saguaro Palm Springs, a Joie de Vivre Hotel
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636 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good family hotel convenient to Palm Springs attractions. Not quite a four star but very comfortable. The hotel staff from front desk to housekeepers were extremely friendly and very keen on ensuring we were comfortable. We chose for location and price. The kids love the brightly colored decor (our room had purple carpet an an orange bathroom.). Our bed was... More 

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Was this review helpful? Yes 1
Toluca
Top Contributor
144 reviews 144 reviews
43 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

They blast loud disco music all day long from like 10 AM to 10 PM so if you have a room that overlooks the pool it can be hard to relax, but otherwise its a nice place. I don't get all the hate from the bad reviews. The rooms are nice, the place is clean, the staff is great especially... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I luv PS and whilst I stay at a different Modernist style hotel each trip, I felt compelled to write a review about the Saguaro, it is definitely NOT noisy, am sure if your smart and don't choose a room over any pool at any resort you'll find it quitter, so this is what I did, a view of the... More 

Was this review helpful? Yes 1
Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was here with a few of my colleagues for a conference and the service we received was awesome. Thank you to everyone in the front desk in accommodating our needs and changing our room when we had a little issue with the bathroom. :) They were prompt and cordial... the property was fun and though we got lost a... More 

Was this review helpful? Yes 1
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review

Dear allywally21, Thank you so much for your review. We appreciate the feedback and a re just thrilled that you enjoyed your time at the Saguaro. Sincerely, Dan Burgess More 

Los Angeles, California
Top Contributor
138 reviews 138 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After a warm reception by the lady at the front desk, we were pleasantly surprised that we had been upgraded from a mountain view king to a pool view king. But do be warned that whatever DJ is playing music by the pool can be heard loud and clear in the rooms with the doors closed. So if you like... More 

Was this review helpful? Yes 2
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review

Dear rdlncl; We really appreciate your review of the Saguaro, Palm Springs; especially from a tripAdvisor Top Contributor as yourself. I will certainly look into the billing discrepancies that you mentioned. We definitely want to deliver what was agreed to upon booking! The dusty walls will be addressed also. Thank you for your review and thank you for staying with... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We are long time patrons of the JDV hotels and we especially love the Saguaro in Palm Springs. The staff are all amazing and do their utmost to accomodate all our wishes. Being JDV members, we were greeted with a hand written card in our room, with two small bottles of white wine and the newspaper of my husband's choice.... More 

Was this review helpful? Yes 1
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review

Dear KGDA; Thank you for reviewing us on tripAdvisor, we really appreciate it! Thank you also for your loyalty to Joie de Vivre and the Saguaro. I hope you have a fantastic stay! Sincerely, Dan Burgess Hotel Manager More 

Makawao, Hawaii
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended a nearby conference. Convention hall is about 7 minutes away by shuttle. Thereʻs also a buzz shuttle service on the street at night which takes people Uptown. Thursday nights thereʻs a nice street fair up there. As for the hotel, it's done up in rainbow colors. The decor is the best thing about it. Pool & jacuzzi are nice.... More 

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Windsor, Canada
Top Contributor
59 reviews 59 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 days and although we experienced a delay upon checkin, the staff handled it very well. We received a voucher to use at the restaurant/bar in the lobby area while we waited. We enjoyed some delicious guacamole and had drinks. After our visit there our room was still not ready...we received a complimentary upgrade to a... More 

Was this review helpful? Yes
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review

Dear eLizabeth92, We are so glad you and your family had an awesome experience at the Saguaro, Palm Springs. Thank you for your review and come see us again real soon! Sincerely, Dan Burgess Hotel Manager More 

Moline, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights at The Saguaro while visiting the area for the BNP Paribas tennis tournament. We had originally booked for a king pool view and when we arrived at 1:00 pm our room was ready as requested. We decided to change to 2 queen beds pool view and for a small additional charge we were upgraded to a... More 

Was this review helpful? Yes 1
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review

Dear Lori S, We are so happy you enjoyed your Saguaro experience. Thank you so much for your detailed review. We really appreciate it! Sincerely, Dan Burgess Hotel Manager More 

Bountiful, Utah, United States
Top Contributor
56 reviews 56 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here while on business in Palm Springs. The desk staff were very courteous and helpful. The room was very plain and average. My room and the hotel itself had sort of a dank smell about it. The vibe is cool but the property is dated and could really use some updating. With so many world class properties in Palm... More 

Was this review helpful? Yes
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review

Dear Ron H. Thank you for reviewing us on TripAdvisor. I was disappointed you only rated your stay as average. We aim to exceed our guest expectations. Thank you for the constructive criticism as it helps us to hone in on opportunities for improvement. Sincerely, Dan Burgess Hotel Manager More 

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