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Hyatt Palm Springs

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285 North Palm Canyon Drive, Palm Springs, CA 92262
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Hyatt Palm Springs
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940 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sartell, Minnesota
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Great Location in downtown Palm Springs. Older hotel but in good condition. Staff very helpful and friendly. Helped me make some addition reservations on short notice. Loved the location and will use the hotel for our next trip.

Review collected in partnership with this hotel

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Fountain Valley, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a great weekend by the pool and around local restaurants. Pool attendants were awesome! Good hotel staff and services. Good value for the money and good location for Palm Springs. We walked to great restaurants and we're close to many attractions.

Review collected in partnership with this hotel

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

891fred Thank you for writing about your stay at the Hyatt Palm Springs. Our pool and is an excellent way to relax and we know that our staff enjoys providing you with the best service. Can't beat our location! We look forward to welcoming you back again. Best regards, Dene Nui More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This review is for Brianna, the head bartender at the Hyatt Regency in Palm Springs. During our stay, Brianna has made us feel beyond welcome and she would be the reason and purpose for our return to this particular establishment. She has left a memorable impression with us and I'm grateful to have met her and have come to the... More 

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

SallySuk Thank you for recognizing Brianna!! She is a great asset to our hotel and she helps create Personal Guest Experiences and memories. We look forward to welcoming you back to the Hyatt Palm Springs! Best regards, Dene Nui More 

Edinburgh, United Kingdom
Top Contributor
73 reviews 73 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed just one night en route from San Diego........was very pleasantly surprised with the accommodation and the general ambience of the hotel. The suite was good value & the rooms appear dark because of the design.....the public areas are great. The location is superb and the staff were very friendly and attentive - I would definitely recommend this hotel

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

LizzieAn Thank you for recommending our spacious rooms and location. Our staff is very friendly and attentive and we hope to welcome you back again in the near future! Best regards, Dene Nui More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

Just stayed for 3 nights during the week. We spent a lot of time at the bar since the pool was very small and it was very hot out. Natalia was awesome and gave us great recommendations for places to go around town that were right up our alley. We always had great service and lots of fun when she... More 

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

AmandaK184 Thank you for recognizing Natalia. She is a great bartender and our guests love her local knowledge and the fun she has while she is at work. We look forward to seeing you again on your next trip to the Hyatt Palm Springs. Best regards, Dene Nui More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the 4th or 5th time we have stayed at the Hyatt when we travel to Palm Springs for some R&R. This trip, I was consistently SO PLEASED with the friendly staff and excellent customer service. All the staff were attentive, service was quick and efficient. The location to the Thursday night street fair couldn't be better- walk out... More 

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

Kelly G It is excellent to hear that the Hyatt is your choice in Palm Springs! Your review of our Personalized Guest Service is a review that i will share with my staff because it epitomized our best qualities. We look forward to you next stay with us! Do not hesitate to call us to reserve your cabana suite! Best... More 

Chicago, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

This is a worn hotel. Not a good value proposition.The only advantage is that the rooms facing the mountain are really quiet and the rooms are spacious. Service is pedestrian. I have stayed here more than once so I did not come to these conclusions with one poor experience.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

Mark P Thank you for your honest feedback. Our rooms are spacious and you will be pleased to know that we are due for a refurbishment this year. As you know service is the most valuable asset and we are implementing our new Hyatt Personalized Guest Service and continuing our Be Excellent Program. We hope you give us another opportunity... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great service in bar!!! Brianna was so great!!! Gave us excellent recommendations on wine!!! She was very attentive to all of our needs. I would recommend the Hyatt to any of my friends and family. Great service

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

Michellefl75 Thank you for recognizing Brianna! She does make the experience at the Hyatt a memorable occasion. We look forward to welcoming you back with family and friends. Best regards, Dene Nui More 

LA, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our stay at the Hyatt Palm Spring was excellent. The staff was super friendly and super helpful. We really enjoyed our visit and felt very taken care of. Our dog accompanied us and had a wonderful time as well.

Was this review helpful? Yes 1
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

Jose J Thank you for recognizing your Excellent stay at the Hyatt Palm Springs! We do have the friendliest staff and we look forward to welcoming you and your dog for your next trip to Palm Springs. Let's get your dog's name next time so we can personally greet him or her Best regards, Dene Nui More 

Chandler, Arizona
Top Contributor
58 reviews 58 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here on our way home from my sister in laws. Max at the front desk was very helpful with all our needs . There was music with a real good singer at the bar out front. My wife and sister in law enjoyed the pool and hot tub. The breakfast in the morning was very good with great... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

James L Thank you for your excellent comments about our pool, food & beverage, and entertainment. It was a pleasure to read about our front desk staff member who made your stay so memorable. We look forward to welcoming you back once again to the Hyatt Palm Springs. Best regards, Dene Nui More 

Hotel Review Summarization

What travelers say

  • Pool area(17)
  • Resort fee(13)
  • Very nice(11)
  • Living room(7)
  • Front desk staff(5)
  • Great location(4)
  • Mountain view(4)
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723 photos of this hotel

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Cabana King Room (44)
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Executive Suite (58)
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King Room with Pool and Moutain View (58)
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Pool (57)
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The Hotel (112)

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