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Hyatt Palm Springs

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285 North Palm Canyon Drive, Palm Springs, CA 92262
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Hyatt Palm Springs
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1,000 Reviews from our TripAdvisor Community

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Traveler rating
    431
    314
    142
    70
    43
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228
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
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    (256)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Lost my credit card, which was promptly returned. Room service was prompt and delivered to the cabana entrance. They have a shuttle that takes you anywhere within three miles. Shuttle driver was very friendly.

Was this review helpful? Yes 2
Altadena, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Uriah and Robert this review is over due although i did Yelp review on June 27,2015 . Im coming back today because of you and the Manager who assisted me yesterday. Being a platninum member is amazing and would not have been possible if i would not have visited this property 3 years ago. Management it starts from the top... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I had high expectations for this property and it did not disappoint. My kudos to everyone who worked there, from the maids and food servers but especially to Alan who checked me in. Not only was he friendly, helpful and knowledge, but he was very understanding. He resolved a stupid problem I had with the room card keys, and cheerfully... More 

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Phoenix, Arizona
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel service is fantastic. There was never a shortage of staff asking if we need anything. Hotel suites are spacious and nicely decorated. There were some little things that were just a bit off. Dusty shelves at the coffee area in the room, water stained ceiling, holes in the blackout shades, but it made it look like stars in the... More 

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California
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was great. I stayed there for two nights and the room was very clean and well kept. Room service was also very accommodating and tasty. It is a bit expensive to park but there aren't really any other options. Overall great stay and I would definitely go again!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW

The best thing about this place is the staff, from the valet, to the front desk and the restaurant and bar. We only stayed one night and spent the majority of the time in the restaurant hanging with Anthony and two girls who's names I apologize I forgot. They were all very accommodating and friendly, and knowledgeable. The front desk... More 

Was this review helpful? Yes 1
Pasadena, California
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Girls trip to PS would have been perfect except for the few uninvited guests (not attractive ones either) in our room. Our check in was a breeze and the person at the reservation desk was great. He gave us a larger room to accommodate the four of us and "make us more comfortable." Our room had two full beds and... More 

Was this review helpful? Yes 1
Laguna Niguel, California
3 reviews
2 of 5 stars Reviewed 1 week ago NEW

It would of been nice to be informed of the construction noise starting at 6:30a.m.!!! Hotel room needs renovation - Found mildew/mold on the bathroom ceiling. Definitely needs better housekeeping. Room was sticky and smudges all over.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
5 of 5 stars Reviewed 1 week ago

Brianna at the Hyatt was absolutely amazing to me and my husband she made us feel welcome and made amazing drinks this one shot was called cinnamon toast crunch it was absolutely amazing. Thank you so much for the excellent service. Absolutely the best service I've ever had and I wish everyone would come here to say hello to her... More 

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Covina, California
5 of 5 stars Reviewed 1 week ago

My husband and I visited the Hyatt in July. We had a great room overlooking the pool. We spent our days by the pool relaxing and enjoying the music the hotel provides. We had the greatest bartender named Jacob. Jacob was friendly and provided great customer service. I did enjoy Jacob's personality and was very attentive to our requests. The... More 

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Hotel Review Summarization

What travelers say

  • Pool area(17)
  • Resort fee(13)
  • Very nice(11)
  • Living room(7)
  • Front desk staff(5)
  • Great location(4)
  • Mountain view(4)
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730 photos of this hotel

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Amenities (38)
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Cabana King Room (44)
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Executive Suite (58)
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King Room with Pool and Moutain View (58)
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Pool (57)
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Restaurants and Bars (56)
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The Hotel (112)

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Hotel & grounds (14)
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Business center/function rooms (1)
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Other (6)
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