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Hyatt Palm Springs

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285 North Palm Canyon Drive, Palm Springs, CA 92262
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Hyatt Palm Springs
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Hyatt Palm Springs
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866 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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La Jolla, California
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here and really loved the huge room, the pool I wish was a little bigger but I guess to be on right on the strip you can't have everything. Each night the bar does a happy hour too with great apps for the guests. You can literally walk right out and on to the strip and that to... More 

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Palm Springs, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I came in early to the hotel and wanted a change of room the staff was very warming and let me know it would be an hour or so before the room would be available but if I would like to relax out in the pool area they would call me as soon as a room opens up and take... More 

Review collected in partnership with Hyatt Hotels

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Los Angeles, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Have a Hyatt Platinum Passport membership and as always was treated very well by staff on checking in. The room was a mini suite, very large and spacious, all the expected amenities and appointments. There are a few things I didn't find up to the usual Hyatt standards, one was on Friday and Saturday night on the front patio/bar area... More 

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college station, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am overall satisfied. It was close to the convention center, the room was clean and quiet, and there was a interesting street festival in front of the hotel. I wish they offer free breakfast and put a sign where is the ice machine.

Review collected in partnership with Hyatt Hotels

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Hermosa Beach, California
Contributor
17 reviews 17 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Room smelt like cleaning product, floors of our suite had broken glass (my daughter cut her foot open), The people in the room next door were throwing a party (kept us up throughout the night), AC didn't work, and the shower was a total waste of water! Shame on them for not having water control valves, especially with California's drought!

Review collected in partnership with Hyatt Hotels

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Discovery Bay, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent Hotel. Great location, walking distance to all the shops and restaurant on the old downtown location. Very clean, staff was nice and polite. Rooms was very clean. When checking in the room the room I requested was not available so the front desk rep. bumped me to a VIP suite. From everything I seen and heard from their was... More 

Review collected in partnership with Hyatt Hotels

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Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I drove down to Palm Springs from Las Vegas on a whim a couple months ago. During our drive, we researched hotels, and called around to learn about amenities. We chose this hotel, because of the luxury accommodations, guarantee of view and balcony, and it's proximity to shops and restaurants in central Palm Springs. Upon arrival we... More 

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DeneNui, General Manager at Hyatt Palm Springs, responded to this review

Nathan C We love the fact that you drove from Vegas on a whim! Our best features are our central location with the many activities that the City of Palm Springs has to offer and our spacious rooms. As a not of acknowledgement, internet upgrade is on our capital improvement plan and our valet and resort fees are being reviewed.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We had a gay wedding at this hotel! The catering service and the staff was exceptional, I would highly recommend this hotel to anyone that knows the difference between excellent and ( as some say indifferent ) to get a life! They made our special day amazing! Would stay here anytime, our rooms were exceptional.

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

Dear billie2panic Congratulations !! Your photo shows such happiness and we share in your celebration! Thank you for your comments and of course we are looking to celebrate your many many anniversaries with us at the Hyatt Palm Springs! Best regards, Dene Nui More 

Carlsbad, California
Top Contributor
167 reviews 167 reviews
36 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

As an obviously biased Diamond member in the Hyatt program, I would like to say that I really like this property. First, the rooms are all very large suites, with separate living and bedroom (no door between the two but decent privacy). Second, and perhaps most important, the property is within walking distance of tons of shops and restaurants. I... More 

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DeneNui, General Manager at Hyatt Palm Springs, responded to this review

Adam M We are pleased that your stays both for business and for leisure with family were delightful. Your description of our rooms and our hotel's location is perfect. As a note of acknowledgement, please know that we are evaluating our valet parking and resort fees. Thank you for your feedback and we look forward to welcoming back to the... More 

San Francisco
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I traveled with work colleagues to this hotel for a conference. Everything about our stay was wonderful. We called from the airport and our immaculate shuttle arrived almost instantly, with the friendliest driver who gave us a lot of great information about Palm Springs. Danielle at the front desk was incredibly helpful as we checked in. Friendly and efficient, she... More 

Was this review helpful? Yes
DeneNui, General Manager at Hyatt Palm Springs, responded to this review

biskit67 Thank you for the many service compliments for our staff. We pride ourselves on our Personal Guest Experience and are gratified to read that your stay exemplified that culture. Should your travels for business or leisure bring your back to Palm Springs, we look forward to having you stay at the Hyatt Palm Springs Sincerely, Dene Nui More 

Hotel Review Summarization

What travelers say

  • Pool area(17)
  • Resort fee(13)
  • Very nice(11)
  • Living room(7)
  • Front desk staff(5)
  • Great location(4)
  • Mountain view(4)
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Executive Suite (58)
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The Hotel (112)

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