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Hyatt Palm Springs

4.0 of 5 285 North Palm Canyon Drive, Palm Springs, CA 92262
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#35 of 69 Hotels in Palm Springs
736 Reviews 4 of 5 stars
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Hyatt Palm Springs
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Hyatt Palm Springs
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736 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Birmingham,UK
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel after a week in Vegas and it was an excellent hotel.Great check in after a 5 hour drive was great and we were also given an excellent room on a high floor as requested.All hotel staff friendly,polite and offered us help with directions any time we went out in the car.Valet service was good and... More

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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My fiancé called about an hour before our arrival to see if there were any upgrades, as we just got engaged the night before. We were upgraded to an executive suite and the room was awesomely huge. Jerry at reception was so nice on the phone and great in person when we arrived too. We got to the hotel super... More

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San Diego, California
Top Contributor
51 reviews 51 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed yesterday NEW

Came with another couple, upon my recommendation, and were shocked at the poor condition and poor service at this Hyatt property. While they claim a recent renovation, there are many, many areas needing improvement (larger suite bathrooms, elevators, pool area, common area hallways). Housekeeping seems just to do the minimum. Pool area became a zoo on the weekend - with... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

TFKinPS, Thank you for taking the time to review our hotel. I apologize for the troubles you encountered during your weekend stay. To be honest, this is not the type of feedback we typically receive. I have forwarded your comments to our team so that we might learn and improve. We do hope you will stay with us again and... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Hyatt for one week (3-10Sep14) and we enjoyed the convenience of its central location and the large suite style accommodation. Our room was a double bedded premier suite which was made of 1 comfortable and well equiped lounge room and a seperate bedroom with a balcony over looking the mountains and pool area. The suite was well... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

VGHB, Thank you for the wonderful review. All of our suites have an excellent view. I believe you all had the best view. Overlooking the pool with the mountains and golf course just behind. It makes for a wonderful view first thing in the morning. We do hope to see you again soon. The fall sunset over the mountains is... More

Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice and clean room. We got a complimentary upgrade to a larger suite and loved the view to the golf court. Front desk staff was always friendly and helpful. Thought breakfast was expensive. Centrally located.

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Cockermouth, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here on a USA Road Trip. Whilst we were at the hotel we were treated pretty well and our room was nice. Unfortunately after leaving the hotel I discovered that (due to my own mistake) I had left my iPod at the hotel. Firstly, contacting the hotel directly is a pain. I couldn't get through to reception and... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

NATLY76, Thank you for taking the time to provide us with feedback. I apologize for the lack of responsiveness by our Lost and Found Department. I will have them contact you as soon as possible regarding your item. If it was found we will have it returned ASAP. -David More

Hook, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hyatt Palm Springs is an all Suite hotel; we would rate it as a 3* + or a 4* -. The hotel did go through some refurbishment and updates circa 2 - 3 years ago; however, it seems that the hotel is not sufficiently staffed to take care of each and every detail. The maid service staff were not... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

Haig A, Thank you for taking the time to provide us with such great feedback. We appreciate you taking the time to recognize our team. They do their very best to ensure each guest has a relaxing and memorable experience while in Palm Springs. We are undergoing some exciting changes here at the Hyatt Palm Springs. We do hope you... More

Surprise, Arizona
2 reviews
4 of 5 stars Reviewed 1 week ago

We went for Labor Day weekend. The suite was nice - we requested a quiet room and it was very quiet. The staff was wonderful and very nice to us. The pool area was nice too. Very minor changes - just a little more updating on some of the smaller details. TV reception not great, but we didn't watch much... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

Michael L, Thank you for providing us with feedback. We are very excited to hear you enjoyed your room and your stay. I would like to let you know we are in the process of updating our television service. We will improve for you! We hope you will stay with us again soon and experience our improvement firsthand. -David More

Redlands, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I went for a weekend getaway from the real world. The staff was very accommodating and friendly although we arrived extremely late. The hotel room was real nice. We had a room with a view of Palm Springs so that was a plus. They have a nice size gym to get your workout done. Lovely pool area... More

Was this review helpful? Yes 1
David Y, General Manager at Hyatt Palm Springs, responded to this review

Andrea B, Thank you for taking the time to provide us with such an excellent review. We apologize the elevator was down during your stay. We are happy to report it is now fully functional and will be for your next stay with us. We will save a room with a view of the San Jacinto mountains this time instead... More

San Mateo, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was a really great size, larger than expected, with separate lounge/living room and bedroom area. The bathroom was also very spacious. You could tell the hotel is a bit older but the furnishings in the room and the lobby area were nice and modern. The pool area was really nice as well, with a lot of lounge chairs and... More

Was this review helpful? Yes
David Y, General Manager at Hyatt Palm Springs, responded to this review

KrystleO86, Thank you for taking the time provide us with feedback. The pool is wonderful here! With great views of the San Jacinto mountains...it provides a wonderful setting to lounge and relax. We will always have a chair ready for you poolside! Hope to see you again soon! -David More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • Pool area(27)
  • Resort fee(20)
  • Living room(18)
  • Mountain view(11)
  • Great location(10)
  • Front desk staff(9)
  • Flat screen TV(7)
  • Bottled water(3)

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Palm Springs 4*
Reservation Options:
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Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt

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Room/suite (77)
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Amenities (38)
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Cabana King Room (44)
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Executive Suite (58)
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King Room with Pool and Moutain View (58)
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Pool (57)
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The Hotel (112)

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