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All 69 Palm Springs hotels

Hyatt Palm Springs

4.0 of 5 Hotel   |   285 North Palm Canyon Drive, Palm Springs, CA 92262
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Ranked #36 of 69 hotels in Palm Springs
A recent review
4 of 5 stars reviewed 4 days ago
NoWayJoseCuervo Irvine, California
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697 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
La Crescenta, California
1 review
1 of 5 stars Reviewed yesterday NEW

I booked my rooms on Hotels.com I show up 8pm to check in, the manager gave my room away assuming i was a no show, when infact my credit card was fully charged. They didn't offer to put me in another hotel. I was left on the strip with all surrounding hotels booked. They ruined my weekend. I had to... More

Was this review helpful? Yes 1
Mesa, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Day 1, not enough coffee pods and bed barely made. Day 2, no hand towels, no bottled water, the mattress pad had uncomfortable rolls, and bottom sheet was not even tucked in. Day 3, no face towels. 2 hour wait. Resort? Really? Toilets flush barely. Two flushes to get rid of only toilet paper! Housekeeper did not speak English. Tired... More

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Irvine, California
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I were pleasantly surprised by this hotel! From the outside you can tell it was probably constructed in the '80s, but they've done a remarkable job of updating the interior to make it modern and stylish. The rooms are huge, with a separate living room and bedroom, and the decor is trendy. We loved the wide open... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for only three days and had a great time. We were helped as soon as we step inside the building. The lovely girl at the front desk upgraded our room with no extra charge. We had a pool view room with two double beds. The room was much bigger then expected. Great service/staff everywhere we went in the... More

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London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have stayed in Hyatt Hotels in several countries but this one is surprisingly disorganized. We had guaranteed check in for 4pm but were finally checked in at 5:15. They promised the manager would call when we complained. We didn't hear from her but were able to reach her at 7pm. She did in fact offer satisfactory compensation. However the... More

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11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice suite. We had a street view balcony, which is what we wanted. We had a late arrival, and the only non-junkfood place to eat was actually this hotel. The food in the bar was excellent. Nothing to complain about. Great location.

Was this review helpful? Yes 1
David Y, General Manager at Hyatt Palm Springs, responded to this review

Oslo_hiker, Thank you for the great review. We have a beautiful view street side of downtown Palm Springs. Our restaurant has a little something for everyone. I would like to inform you that we are in the process of changing our menu for the fall. We would love to have you stay with us again and give us your feedback.... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have stayed here a few times before and this time wanted to book for my moms birthday. I had Jasmin Enriquez set my parents up last min with a room and I have to say my parents loved it! I also decided to come last min to surprise my mom and jasmine was able To secure a room for... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

amit c, Thank you for your wonderful review! We can't wait to have you, or any other family members, stay with us again soon. We love to roll out the red carpet for you all! -David More

Paradise, California
4 reviews 4 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a nice Hotel. Started off, not so well. But some stellar employees made up for it. The Pool is truly a perfectly heated pool. Mandatory Valet Parking, is unnecessary since just behind the hotel is an abandoned Parking Garage and plenty of parking on the street behind the hotel as well. Fresh cookies and drinks delivered to the... More

Was this review helpful? Yes 3
David Y, General Manager at Hyatt Palm Springs, responded to this review

KnightRider99, Thank you for taking the time to provide us with feedback. I apologize that your stay did not start off with a bang but we are very pleased to hear that our team did their best to turn this negative into a positive. We do hope you will stay with us again soon. We will do everything in our... More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 1 week ago

If there is a better hotel staff in America, I'm not sure where they are. Little touches and personal service make this a fantastic property - from the chilled water at check in to the on-duty managers who constantly check to ensure your stay meets/exceeds expectations. The valets and local shuttle help beat the heat in the summer and the... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

Josh M, Thank you so much for the glowing review. Our team routinely goes above and beyond for our guests to ensure they have a wonderful time while in Palm Springs. Where it is a cold beverage at the pool, a walk around downtown Palm Springs or just relaxing in your room...our team will do everything in their power to... More

4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent a few days in Palm Springs. We stayed at the newly redesigned Hyatt right in the heart of Palm Springs. What a treat! I've stayed in Palm Springs off and on for over 30 years and I've NEVER had a better experience. From the valet parking folks to the crew running the breakfast area, it was perfect. They... More

Was this review helpful? Yes
David Y, General Manager at Hyatt Palm Springs, responded to this review

Bostonboy2013, This an excellent review. Thank you very much! We can't wait to have you back. Our team is waiting for that next stay of yours, so they can continue to provide you with that same great service. We are in to process of updating our breakfast menu but have no fear. The eggs benedict will remain! -David More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(30)
  • Pool area(30)
  • Resort fee(25)
  • Living room(19)
  • Mountain view(14)
  • Great location(13)
  • Front desk staff(10)
  • Flat screen TV(7)
  • Cabana suite(3)
  • Bottled water(3)

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Palm Springs 4*
Reservation Options:
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Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt

564 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (232)
Hotel & grounds (48)
Pool/beach area (18)
Bathroom (12)
Room/suite (75)
View from room (24)
Dining (6)
Family/play areas (1)
Other (48)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (321)
Amenities (38)
The Hotel (112)
Executive Suite (58)
Pool (57)
Restaurants and Bars (56)

Management photos: Courtesy of the property manager

All management photos (12)
Hotel & grounds (5)
Room/suite (4)
Other (3)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Luxury Hotel in Palm Springs #19 Business Hotel in Palm Springs #28 Romantic Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
Palm Springs' only all suite, newly renovated hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hyatt Palm Springs and other travelers.
1 question
A TripAdvisor Member
2 days ago

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