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Hyatt Palm Springs

4.0 of 5 285 North Palm Canyon Drive, Palm Springs, CA 92262
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Hyatt Palm Springs
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Hyatt Palm Springs
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801 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Pros: great location on Palm Canyon Drive, good sized rooms, nice pool area, great views, lovely lobby area with plenty of seating, great service from doormen, valets etc. Cons: scratches, chips and overall state of furniture and some areas of the hotel - needs a good touch up. TV reception is abominable, almost unwatchable. Booking for 4 but only 3... More 

Was this review helpful? Yes
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

lock0976, Thank you for the review. The Hyatt Palm Springs is in a perfect location. We are within walking distance of most all of downtown Palm Springs. I am happy to report we are in the process of updating our television service. We do hope to have the process complete this quarter. Our new GM is working to update and... More 

Zoetermeer, The Netherlands
Top Contributor
209 reviews 209 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited this hotel during an interesting photo exhibition. We enjoyed the briljant pictures en portfolio presentations. Afterward we had mojitos at the pool. The staf is frienly and helpful. The hotel lobby is well decorated.

Was this review helpful? Yes
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Ronald B, Dank je wel voor de prachtige recensie! Mojitos at the pool sound perfect right about now. We are pleased to hear you enjoyed the photo exhibit that the hotel. We will have the gorgeous photos for just a short period of time. We do hope to have future exhibits to display in our lobby. We invite you back... More 

Clovis, CA
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent two days at the Hyatt right before New Year's Eve. The hotel is in a great location, walking distance to many restaurants, bars, and shopping opportunities. We had a room with a beautiful view of the mountains. The rooms are suites and are very spacious. We appreciated the two televisions and nice sitting room. The decor is on... More 

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Bobcat 12, Thank you for the excellent review. We are in a great location for exploring all downtown Palm Springs has to offer. As the only ALL SUITES hotel on the downtown Strip we are perfect for family that need lots of space, bachelorettes that want to be together for one more party or a couple that just wants spread... More 

Bethesda, Maryland
Top Contributor
116 reviews 116 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 5 nights in a suite that had a separate sitting room with TV that was very pleasant and clean. The location was terrific to sample restaurants, to experience an outdoor street fair and browse shops. Parking was included in this arrangement through a tour company and the car was valet parked. The hotel is directly in front of the... More 

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Lois C, Thank you for taking the time to provide us with a review. Our hotel is in a great location to sample several different restaurants, hike up the San Jacinto mountains or take in the exhibits at the Palm Springs Art Museum. The weekly street fair on Thursdays starts just at the foot of the hotel too. It is... More 

Barcelona, Spain
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Uriah at the front desk made our stay the best. From her smiling face to her incredible attention to our every need. And believe me, I am very needy and picky. Try to make sure you ask for her to make your stay the best!

Was this review helpful? Yes
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Michael D, Thank you for the glowing review. Uriah is a newer member of our Front Office team. In the short time she has been with us she has proven to be a superstar. I will forward your comments to her and her manager. We will use your review to celebrate Uriah and the excellent job she is done for... More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night to go to the Tram. It was very close to the Tram, I would say about 10 min drive. Convenient location to access to many restaurants right on the same street. Fees added up so the cost of one night was higher than what I wanted but it was a good location and the people were great.... More 

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

junelovestotravel, Thank you for the quick review. We are very close to the tram. In fact, you can see some of the lights of the tram on a clear night from the hotel. If that tram is not for you then we are close the area shopping, great restaurants and the casino. The Hyatt Palm Springs is in the perfect... More 

Los Gatos
Top Contributor
317 reviews 317 reviews
96 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed 1 week ago

Really enjoyed our 5 night stay. The suites were very large and the sitting area completely separated from the bedroom. Very large desk space that allowed us to spread everything out. The rooms were especially comfortable. The beds were excellent. The hotel was very clean throughout. Though there were only two elevators we never had a very long wait. We... More 

Was this review helpful? Yes 1
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

dhen, Thank you for the excellent feedback! You nailed our best assets in your review. We have beautiful large two room suites for our guests to spread out in. The views from the patio for each room are exquisite. You have your choice of overlooking Palm Springs, watching people enjoy themselves poolside or catching the sunset over the gorgeous mountains... More 

Perryopolis, Pennsylvania, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice place, clean, comfortable. Mattress could be replaced, had a hump in the middle like it's worn out on both sides. Safe didn't work in room kept getting a error. Very big room, more than enough for two of us.

Was this review helpful? Yes
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Doug H, Thanks for the great feedback. Our housekeeping team works very hard to be the hotel in tip-top shape. With all of the dust and wind in Palm Springs that is no small feat. I apologize for the guest safe malfunctioning. We will have it repaired or replaced shortly. I am happy to report we are in the process... More 

Long Beach, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

OK, this review may sound picky, but this is supposedly a nicer hotel - a Hyatt Regency Suites. The rooms have been updated, aBy this nd the location is amazing. BUT, when we checked in, 2 of our 5 pillowcases were dirty. Ewww. Called the front desk. No apology. Housekeeping brought us, like, 8 pillowcases but didn't offer the put... More 

Was this review helpful? Yes 1
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

whatupdere, Thank you for taking the time to provide us with feedback. I apologize for all of the issues you encountered during your stay with us. This is not the typical feedback we receive from our guests. We will have our new General Manager address the lack of service with our housekeeping and front office teams. I assure you we... More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hyatt Palm Springs Wife and I went to Hyatt Palm Springs for New Years 2014. While we are seniors and not looking for a gala party, there was no hint of happy new years from staff or management. Valet and check-in were smooth friendly and attentive. Our “Mountain View” no smoking room was spacious with two TVs (Poor reception) but... More 

Was this review helpful? Yes 4
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Jay B, Thank you for the review. We are very pleased you enjoyed your guest suite. We are the only all-suite property in downtown Palm Springs. We are location on the start of the downtown strip. In a perfect location for checking out the casino, exploring the boutiques on the strips or dinning at one of Palm Springs many restaurants.... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(22)
  • Pool area(20)
  • Resort fee(14)
  • Living room(12)
  • Great location(7)
  • Mountain view(6)
  • Front desk staff(5)
  • Flat screen TV(3)

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Palm Springs 4*
Number of rooms: 197
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Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt
Hotel Style:
#4 Luxury Hotel in Palm Springs
#12 Family Hotel in Palm Springs
#19 Business Hotel in Palm Springs
#25 Romantic Hotel in Palm Springs

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