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All 69 Palm Springs hotels

Hyatt Palm Springs

4.0 of 5 Hotel   |   285 North Palm Canyon Drive, Palm Springs, CA 92262
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Ranked #35 of 69 Hotels in Palm Springs
A recent review
3 of 5 stars reviewed 6 days ago
Haig A Hook, United Kingdom
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730 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
Cockermouth, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed here on a USA Road Trip. Whilst we were at the hotel we were treated pretty well and our room was nice. Unfortunately after leaving the hotel I discovered that (due to my own mistake) I had left my iPod at the hotel. Firstly, contacting the hotel directly is a pain. I couldn't get through to reception and... More

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Hook, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Hyatt Palm Springs is an all Suite hotel; we would rate it as a 3* + or a 4* -. The hotel did go through some refurbishment and updates circa 2 - 3 years ago; however, it seems that the hotel is not sufficiently staffed to take care of each and every detail. The maid service staff were not... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

Haig A, Thank you for taking the time to provide us with such great feedback. We appreciate you taking the time to recognize our team. They do their very best to ensure each guest has a relaxing and memorable experience while in Palm Springs. We are undergoing some exciting changes here at the Hyatt Palm Springs. We do hope you... More

Surprise, Arizona
2 reviews
4 of 5 stars Reviewed 1 week ago

We went for Labor Day weekend. The suite was nice - we requested a quiet room and it was very quiet. The staff was wonderful and very nice to us. The pool area was nice too. Very minor changes - just a little more updating on some of the smaller details. TV reception not great, but we didn't watch much... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

Michael L, Thank you for providing us with feedback. We are very excited to hear you enjoyed your room and your stay. I would like to let you know we are in the process of updating our television service. We will improve for you! We hope you will stay with us again soon and experience our improvement firsthand. -David More

Redlands, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I went for a weekend getaway from the real world. The staff was very accommodating and friendly although we arrived extremely late. The hotel room was real nice. We had a room with a view of Palm Springs so that was a plus. They have a nice size gym to get your workout done. Lovely pool area... More

Was this review helpful? Yes 1
David Y, General Manager at Hyatt Palm Springs, responded to this review

Andrea B, Thank you for taking the time to provide us with such an excellent review. We apologize the elevator was down during your stay. We are happy to report it is now fully functional and will be for your next stay with us. We will save a room with a view of the San Jacinto mountains this time instead... More

San Mateo, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was a really great size, larger than expected, with separate lounge/living room and bedroom area. The bathroom was also very spacious. You could tell the hotel is a bit older but the furnishings in the room and the lobby area were nice and modern. The pool area was really nice as well, with a lot of lounge chairs and... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

KrystleO86, Thank you for taking the time provide us with feedback. The pool is wonderful here! With great views of the San Jacinto mountains...it provides a wonderful setting to lounge and relax. We will always have a chair ready for you poolside! Hope to see you again soon! -David More

Los Angeles, California
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Using up my Hyatt Anniversary night (great credit card to have by the way) and using points that were credited back from a disappointing night at the Churchill, London. Hotel is in an excellent location downtown. Started off not so well, but was upgraded to an executive suite. Absolutely huge suite, but dated, room dark, BUT had excellent customer service... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

Margot B, Thank you for the excellent review. I apologize your stay did not start off very well but am pleased to hear our team did their best to correct the situation. We hope you will stay with us again soon. Esther and the rest of the team will do everything in their power to ensure this next stay will... More

London
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Hyatt was very convenient for shops and restaurants and as we didnt have a rental car couldnt have stayed anywhere better. The rooms were really spacious and clean, only downside i found them a bit opressive because of the dark colours and no natural light as such. We had breakfast on one occasion and it was good value for money... More

Was this review helpful? Yes
David Y, General Manager at Hyatt Palm Springs, responded to this review

juliehug, Thank you for such a great review. We are in a great location in downtown Palm Springs...so no need to ever rent a car. You can walk to all of the nearby restaurants, boutiques or casino. You can also spread out and relax in our large suites. We are looking forward to your next stay. We will keep a... More

coventry
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I just wanted to comment on the size of the rooms. Leastways the one I stayed in. There is both a lounge area AND a bedroom. I was totally satisfied. In fact when I opened the door I couldn't believe my eyes. The lobby area with hanging curtains was more than pleasant. Speaking UK English I carnt (sic) comment on... More

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David Y, General Manager at Hyatt Palm Springs, responded to this review

indendant, Thank you for taking the time to send us a review from the other side of the pond! We love to hear from our guests. Especially those with that stay with us on a holiday package. We are very excited you enjoyed your room and your stay so much. We can't wait to have you stay with us again... More

1 review
5 of 5 stars Reviewed 1 week ago

We wanted to get away for a relaxing weekend in Palm Springs. We decided to stay at the Hyatt because it was located in the heart of Palm Springs and it had undergone some re-modeling. From the time we arrived until the time we left, we received great customer service. The staff is very pleasant and quick to accomadate in... More

Was this review helpful? Yes
David Y, General Manager at Hyatt Palm Springs, responded to this review

Mindy P, Thank you for the great review. You are absolutely correct. We are in a perfect location to explore downtown Palm Springs. One can walk to all of the great restaurants and shopping. Or you can make a quick jaunt to the nearby casino. We can't wait to have you all stay with us again soon. We will have... More

West Hollywood, California
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is in an excellent location, right in the middle of downtown. We have stayed at most of the larger hotels in Palm Springs, and chose the Hyatt because of its location. We would not stay here again. While the cabana suite we had was large and clean, the air-conditioning was mediocre, and the mattress was absolutely dreadful. The... More

Was this review helpful? Yes 1
David Y, General Manager at Hyatt Palm Springs, responded to this review

Jonathan V, Thank you for taking the time to provide us with feedback. I apologize for the lack of A/C during your stay with us. We will have our engineering team address this immediately. We would love the opportunity to prove to you this is not the norm at the Hyatt Palm Springs. We want to make this right. Please... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • Pool area(27)
  • Resort fee(20)
  • Living room(18)
  • Mountain view(11)
  • Great location(10)
  • Front desk staff(9)
  • Flat screen TV(7)
  • Bottled water(3)

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Palm Springs 4*
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Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt

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Amenities (38)
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Cabana King Room (44)
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Executive Suite (58)
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King Room with Pool and Moutain View (58)
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