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Hyatt Palm Springs

4.0 of 5 285 North Palm Canyon Drive, Palm Springs, CA 92262
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Hyatt Palm Springs
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Hyatt Palm Springs
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783 reviews from our community

Traveler rating
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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Arrowhead, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband took me here for my 50th birthday, for a quick weekend getaway. This is definitely our favorite hotel, because of the location, whenever we visit, it is so relaxing. Everything on the strip is right out your front door. We only had drinks, and appetizers there, since there are so many restaurant's to experience..but we had great service... More 

Was this review helpful? Yes
Portland, Oregon, United States
Top Contributor
226 reviews 226 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed here for a family reunion, and loved it...the staff were very friendly, the jacuzzi was relaxing, and the photos and paintings added to the ambience...we ate lunch at the hotel dining room after flying in and waiting for our family to show up...great food...the suites are large and the balcony refreshing...we were looking for a store to buy... More 

Was this review helpful? Yes
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Teresa M, Thank you for the excellent review! We are very happy to hear you enjoyed your time at our hotel. I apologize our WOW cart did not make it to you all during your stay. Our WOW comes by each late afternoon with fruit, cookie, soda and other refreshments to each guest room. It is our way of saying... More 

Culver City, California
Top Contributor
57 reviews 57 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose this hotel based on its proximity to downtown Palm Springs. Although the hotel is lovely, and the suites are very ample in size, we were surprised at some of the incidentals that were tacked onto our bill. There was a $15 resort fee. I hate this sort of thing because this usually applies to more expensive properties. Isn't... More 

Was this review helpful? Yes 2
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

grathy, Thank you for the feedback. We agree...our hotel is perfectly located for to explore downtown Palm Springs. Our suites are large and provide ample space for one or the whole family. We do provide special packages and rates that provide breakfast for you and family for your next visit with us. Please feel free to contact our reservations department... More 

Naples, Florida
Top Contributor
50 reviews 50 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were upgraded to a suite facing the pool and beautiful mountains with a private balcony. THIS IS WHY I RATED THIS HOTEL 4 STARS. OTHERWISE I WOULD HAVE RATED IT 3 STARS. POSITIVES Room: We were on the 6th floor and the door to the suite faces an outdoor walkway that looks over part of the city on N.... More 

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Josh H, Public Relations Manager at Hyatt Palm Springs, responded to this review

kmmtth, Thank you very much for taking the time to provide us with feedback. I am happy to report to you that we are in the process of making some major changes to our pool area. We are resurfacing the desk, addressing the music and making many other changes. We do hope you will return once the changes are complete.... More 

pnjaban
Top Contributor
62 reviews 62 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I spoke to a group in Palm Desert and stayed here because it was close to the airport and reliable . There was no assistance with the luggage or any warm welcome. It gave me the impression of a nice place that airlines put up their staff used to fending for themselves. The room itself, for which one had to... More 

Was this review helpful? Yes
Josh H, Public Relations Manager at Hyatt Palm Springs, responded to this review

pnjaban, Thank you for your feedback. We want all of our guests to have an excellent arrival and check in experience. I apologize for valet not being present when you arrived to our hotel. They should have been there to greet you and to help with luggage, if needed. We will certainly use your feedback to further train and coach... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We came to Palm Springs for a dear friend's Valentine's weekend wedding, and elongated the stay into a romantic getaway. We quickly regretted choosing this hotel from the bride's list of recommended stays. For a "four star hotel," the Hyatt offered remarkably bad service. When we pulled up to the hotel in our rental car, there were no valets, no... More 

Was this review helpful? Yes
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

EliseIppo, Thank you for taking the time to provide us with feedback. I apologize your stay last February was unsatisfactory. We appreciate your feedback because with out which we would never improve. Since your stay last February we have made a number of improvements to the hotel. Not the least of which is a change to our menus. Our new... More 

Hilo
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is updated and very comfortable. My room was surprisingly spacious and had everything I needed. It was a nice place to return to. The location is perfect, close to everything and so convenient. But I want to mention specifically the staff at the front desk especially those on duty on Thursday night and Friday morning (Dec 4 and... More 

Was this review helpful? Yes
Josh H, Public Relations Manager at Hyatt Palm Springs, responded to this review

Hilo_Fam, Thank you for your excellent review! Our team is more than happy to assist our guests with any requests they may have. We want to make your stay as comfortable as possible. It is our pleasure to help! -Josh More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt Palm Springs for our friends' 2nd wedding anniversary. (Our hotel was better and right across the street from their "boutique," hotel. The Hyatt was the same price, but we all spent more time at ours b/c it was better ;) ). The front desk gave wonderful restaurant suggestions, were professional, nice and polite. The concierge,... More 

Was this review helpful? Yes
Josh H, Public Relations Manager at Hyatt Palm Springs, responded to this review

Brooke G, Thank you very much for the excellent review! We are very happy to learn that you enjoyed your time at our hotel. We hope you and your friends will celebrate your next big event at our hotel too! We are in the perfect location to explore and enjoy downtown Palm Springs. Or you can just stay at the... More 

Waukesha, Wisconsin, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for 3 nights during the week of Thanksgiving. The hotel lobby and common area are very well keep and attractive. Our room was very large and had a nice balcony that overlooked the main street. The room was somewhat out of date and worn, but the bed was comfortable. We did not use the pool... More 

Was this review helpful? Yes
Josh H, Public Relations Manager at Hyatt Palm Springs, responded to this review

Doug C, Thank you for taking the time to provide us with feedback. We are very pleased you enjoyed your time at our hotel over the holiday weekend. We do hope you will stay with us again soon. I would like to let you know we have running maps at the Front Desk that outline safe running routes around the... More 

Contributor
15 reviews 15 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is all about location, location, location .. The hotel is located on the main road of Palm Springs, so my friend and I could just go out, shop, eat, and enjoy. It was her birthday, and we decided to celebrate it at the Hyatt. We were there in November, and the warm weather created sort of an ongoing party... More 

Was this review helpful? Yes 1
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

miriam j, Thank you very much for the excellent review. We agree...our hotel is in the perfect location to explore downtown Palm Springs. We are very excited to hear you enjoyed the wonderful warm weather here in November. We hope you will return soon. We keep the weather nice and warm most of the year! -Josh More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(25)
  • Pool area(23)
  • Resort fee(17)
  • Living room(13)
  • Mountain view(9)
  • Great location(7)
  • Front desk staff(6)
  • Flat screen TV(5)
  • Bottled water(3)

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Palm Springs 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt
Hotel Style:
#3 Luxury Hotel in Palm Springs
#13 Family Hotel in Palm Springs
#18 Business Hotel in Palm Springs
#26 Romantic Hotel in Palm Springs

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