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Hyatt Palm Springs

4.0 of 5 285 North Palm Canyon Drive, Palm Springs, CA 92262
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Hyatt Palm Springs
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Hyatt Palm Springs
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764 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Irvine, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We booked our hotel through a third party and were pleasantly surprised at our accommodations since some online reviewers did not care for their stay here. The front desk worker, Jerry, was extremely courteous and made our trip a wonderful experience by giving us a room with a view and helping us with all our dining plans in the area.... More

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great last-minute stay at Hyatt Palm Springs last weekend. As we drove from Santa Barbara, CA to Phoenix, we decided to stop and sleep somewhere in between. We decided on the Hyatt and were very happy with our decision. From the moment we drove up to check in, the service was on point. Valet parking is mandatory... More

Was this review helpful? Yes 1
Devon
Top Contributor
67 reviews 67 reviews
63 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked and repaid the room via laterooms for an amazingly good price. We arrived prior to 10am at the hotel so just expected to leave the car and the luggage and go out for the day. We were pleasantly surprised when the chap at reception not only told us our room was ready but gave us a complimentary room... More

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Devonbloke, Thank you for the wonderful review! We love to provide upgrades for our guests if they are available. To be honest, there is not a bad room in the hotel. All are large two room suites with excellent balcony views. We do hope you will stay with us again this fall. The fall sunsets over the mountains are beyond... More

Congleton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

had a great time at this hotel wonderful location and fantastic place...shame this was spoilt on our return to the UK. We arrived back and on receiving our credit card statement we had been charged for our rooms again by the hotel, this was not authorised as it was charged after we had left the USA, despite this being booked... More

Was this review helpful? Yes 3
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

steve c, Thank you for taking the time to provide us with feedback. We are very happy to hear you enjoyed your time at our hotel. I apologize for the billing troubles. Please contact me directly and we will have this resolved for your. You may reach me at jharper@hyattpalmsprings.com. Thank you and have an excellent day! -Josh More

Ripon, California
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to Palm Springs many times and stayed at many places. This is by far the best place we have stayed. Very friendly staff, excellent rooms, best service we have had lately. We WILL be back.

Was this review helpful? Yes 1
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Robert H, Thank you for taking the time to leave us a review. We are more than happy to be your first choice of all of the Palm Springs hotels. Each and every time you stay we will always strive to provide you with excellent service and accommodations. -Josh More

Manchester, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a relaxing two days at this hotel after four days in San Francisco. The staff were most welcoming. The hotel ambassador cam To our room with cookies and drinks, which was a lovely touch. The pool area was brilliant, with a lovely hot tub. Only down side was having to pay 25 dollars per night for valet parking, and... More

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

rita m, Thank you for the review from across the pond! We are very pleased to hear you enjoyed the WOW cart that Rhonda brought to your room. She truly enjoys bringing the cart around and give out unexpected smiles! -Josh More

Saint Joseph, Missouri
Top Contributor
113 reviews 113 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient location on the main drag of Downtown Palm Springs. Everything you need is in easy walking distance. Plenty of restaurants, shopping, night life, etc. all right outside your door! The hotel staff is very friendly and helpful! I had a very nice large room in the front of the building with a balcony that over looks the main... More

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Ge0rgetravels, Thank you for the very descriptive review of our hotel. We are very close to the hotel...just about a five minute drive. But we are even closer to the San Jacinto Mountains and the varied hiking trails. In fact, the museum trail, located just behind our hotel and next to the Palm Springs Art Museum, can take you all... More

Saint Augustine, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Great team of associates, made me feel welcome and at home from arrival to departure. Tha property is perfectly situated on the heart of the entertainment and shopping district.My only regret was not being able to stay longer.

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Richard R, Thank you for the excellent review. We wish you could have stayed longer too! I invite you back to stay with us again this fall. We are always making changes that benefit our guests and improve their experience. But we will always provide the same excellent service. -Josh More

Austin, Texas
Top Contributor
94 reviews 94 reviews
94 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great little Hyatt, compared to most Hyatts that tend to be really huge and impersonal. Palm Springs Hyatt still has the atrium style of a usual Hyatt but all the rooms have comfy balconies and are a max of six stories up, so you don't have that vertiginous skyscraper feeling. Besides the balconies and nice-sized rooms, the... More

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Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Veronica S, Thank you for taking the time to provide such a wonderful review. Our hotel is in the perfect location to explore Palm Springs. We hope you will return this fall to stay another time with us. Palm Springs is beautiful, the weather is great and we will always provide the same excellent service. -Josh More

Los Angeles, California
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt Sat. (Oct. 11) when we were in town for Modernism Week. Interestingly, we found out that there was also a big biker festival/gathering the same weekend. Matter of fact, the festival was RIGHT outside the Hyatt! When we checked in, the guy at the desk (wish I'd gotten his name as he was great) was... More

Was this review helpful? Yes
Josh H, Guest Relations Manager at Hyatt Palm Springs, responded to this review

Kelly C, Thank you so much for the excellent review! We feel we have some of the best hotel rooms in Palm Springs. They are quite two room suites with excellent views of either downtown or the mountains. Several luck rooms also have pool views or direct access to the pool. We hope you will stay with again soon....no need... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • Pool area(26)
  • Resort fee(19)
  • Living room(17)
  • Mountain view(11)
  • Great location(10)
  • Front desk staff(9)
  • Flat screen TV(6)
  • Bottled water(3)

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Palm Springs 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt

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