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All 22 Palm Desert hotels

Embassy Suites Hotel Palm Desert Resort

3.0 of 5 Resort   |   74-700 Highway 111, Palm Desert, CA 92260
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Ranked #19 of 22 Hotels in Palm Desert
A recent review
4 of 5 stars Reviewed June 2, 2014
Lynn S parksville, Canada
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274 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Hotel Palm Desert Resort
See the most recent reviews
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 3, 2014

Will never stay here again. The first day was fine. Nice and peaceful around the pool, however, the second day the ladies motorcycle gang came with their friends...over 100 bikers. We could not use the pool since they were having a grand old time drinking, peeing and throwing up in the pool. If I was told that there would be... More

Was this review helpful? Yes 3
Susan A, Manager at Embassy Suites Hotel Palm Desert Resort, responded to this review

I want to thank you for taking the time to review our property and voice your comments and concerns. We review all our guests feedback so that we can better meet and exceed their expectations. We were very busy with several different groups in house and I apologize you did not enjoy your stay with us. Our management team will... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 3, 2014

The rooms (we looked at two) smelled awful. I had asked for a room to be cleaned hypoallergenically. The first room we saw smelled terrible. Musty, dirty, and sour. The room we ended up in was barely better. The carpet felt sticky and dirty. There was a hair on the toilet when we arrived. In the morning my husband found... More

Was this review helpful? Yes 1
Susan A, Manager at Embassy Suites Hotel Palm Desert Resort, responded to this review

Good Morning, I apologize for any inconvenience you may have experienced during your stay with us. We value your comments and concerns and want to make sure to take care of all of our guests and to exceed their expectations. We strive for great service and an even higher level of guest experience. I hope you return to our porperty... More

parksville, Canada
1 review
4 of 5 stars Reviewed June 2, 2014

excellent hotel for the money. suite was very large and well appointed. hotel is older but seems well maintained. computer access space excellent with computers, printers and all supplies. bed was very comfortable Pool furniture needs to be cleaned or replaced but pool is clean with lots of towels. hotel was not busy at our visit so lots of room... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
los Angeles, United States
1 review
5 of 5 stars Reviewed May 29, 2014

I would like to share my comment with you regarding the 200 characters words. I do not think you should require us to spend so much time to fill your survey with 200 character word. It would take time to do this. I thought your survey would take a minute or two. I believe I answered every thing I needed... More

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
40 reviews 40 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 27, 2014

Nothing to complain about. Every room is a suite so therefore room is not an issue. The property is kept immaculate and the staff was very helpful to us. Considering it was more business than pleasure, that's always a plus. Definitely would consider staying there when back in the area.

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chandler Az, United States
1 review
2 of 5 stars Reviewed May 27, 2014

hotel needs a make over old rooms smell stale and needs to have bug problem taken care of. lobby is nice and grounds and pool are very attractive but rooms need some work. I would not stay at this hotel again, hotel not up to hilton standards.

Review collected in partnership with Embassy Suites Hotels

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Los Angeles, California
Top Contributor
128 reviews 128 reviews
39 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed May 25, 2014

Stayed here over Memorial Day weekend. Great location. The big plus is the omelette bar for breakfast., which is complimentary. If you have kids, this is a great place. If you don't, then it's not. I would NOT stay here again on a holiday weekend. The pool area is over-run with kids, can't get a lounge chair as people are... More

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1 review
4 of 5 stars Reviewed May 22, 2014

The hotel was clean, quiet, comfortable. The breakfast was ok, not great. The only problem we encountered was that the room keys wouldn't work. It happened to be 111 degrees that day, so it was aggravating to have to go back down to the front desk, but it worked out ok.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Silverdale, Washington
Top Contributor
69 reviews 69 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 16, 2014

I went to Palm Springs recently to visit my two small grandsons (ages 3 and 5). We stayed at this hotel the entire time I was there. Unfortunately - the very first morning we got a call from the front desk asking us if everything was O.K.! I said, yes - why? I guess the people below heard my little... More

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San Diego, United States
1 review
4 of 5 stars Reviewed May 16, 2014

helpful staff, nice large rooms, nice amenities great breakfast and reception bar, clean and well appointed had everything we needed for a nice stay would stay again easy walk to shopping and ample parking lot

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Hotel Palm Desert Resort

Address: 74-700 Highway 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Hotel Palm Desert Resort 3*
Number of rooms: 198
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites

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