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All 22 Palm Desert hotels

Embassy Suites Hotel Palm Desert Resort

3.0 of 5 Resort   |   74-700 Highway 111, Palm Desert, CA 92260
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56%
Ranked #18 of 22 hotels in Palm Desert
A recent review
3 of 5 stars reviewed 2 weeks ago
Cynthia W Calipatria, United States
  • Reviews (197)
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197 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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There are newer reviews for Embassy Suites Hotel Palm Desert Resort
See the most recent reviews
Calipatria, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The appearance of the exterior grounds was very disappointing. The gardens and patio areas were nice, but around the entrance, parking lot and the walkways to the meeting rooms were not well maintained. The room was fine and the staff was very nice.

Review collected in partnership with Embassy Suites Hotels

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Wilton, California
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I had high hopes, thinking all Embassy Suites are somewhat alike. Not so. This particular hotel is older and in disrepair. The room was dank and had an odor. The beds were uncomfortable, several of the lights in the room worked only sometimes, and the toilet whistled. Yes, whistled. I was there for three days, and housekeeping failed to come... More

Was this review helpful? Yes
Susan A, Front Office Manager at Embassy Suites Hotel Palm Desert Resort, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback about the quality of your suite and we’re very sorry you were unhappy with your experience. We have shared your comments about the housekeeping issues and the pool area with our Executive Housekeeper and our Chief Engineer as... More

Los Angeles. CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've often stayed at this resort over the years, but this was my first visit in almost 3 years. The cooked-to-order breakfast has definitely gone downhill. Most of the food is not cooked-to-order, but kept warm on steam trays. The selection is much more limited than before. The complimentary cocktail reception was nice, but they needed more than one bartender.... More

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Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I sat back and reviewed the weekend of May 30-June 1 to make sure I gave a unbiased review. My experience began with the communication process with Clarice and Krystle, both ladies were friendly yet professional. Our weekend was months in planning and I can be a pain with the amount of phone calls. These ladies responded in a timely... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 4 weeks ago

over the past few years, we've stayed at Embassy Suites across the country, and each time they were simply outstanding. Until this past weekend in Palm Desert. To start, the bed we had to sleep in was lumpy, broken down, and provided little support. The rooms all face inward, toward the pool area, where you can easily hear kids and... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 4 weeks ago

Its Palm springs the room was hot but the cooling system was turn to 60 staff stated it would not get any cooler than 75 it was advertise as air conditioning not a swap cooler as stated to be my maintance staff, the room had and order carpet was dirty you could see dirt around the conrners of the room... More

Review collected in partnership with Embassy Suites Hotels

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Los Angeles, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Hotel quality has seriously dropped. T.V. kept going in and out of reception. Remote didn't work. Toilet making loud sounds needed maintenance. Sink didn't drain. And the worst part, it was loud. Not a great value for the money spent.

Review collected in partnership with Embassy Suites Hotels

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Lemon Grove, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Smaller rooms, but with a separate living room, 2 nice TV's, 2 vanities, 3 (!) sinks, microwave, frig, table and 3 chairs, 2 lounge chairs and couch....very comfortable. Hotel is older but has been refurbished. Nice pool, completely enclosed courtyard, full cooked to order breakfast or serve yourself, nice dining room not to spendy, pleasant staff.

Review collected in partnership with Embassy Suites Hotels

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los angeles, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at the hotel, and the Embassy suites will be the Official Hotel for my groups organization. We booked over over 60 rooms and every guest was impressed with the *extras given making the organizers look like stars! I expect to lodge at an Embassy Suites/Hilton Brands hotel in the near future soon. thanks you staff of... More

Review collected in partnership with Embassy Suites Hotels

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San Diego, California
1 review
2 of 5 stars Reviewed 5 weeks ago

The customer service I got from the front desk agent who checked me in was very poor. This was my first stay at this hotel, and most likely the last. I did not feel welcomed. There were 2 staff behind the desk, I waited for one of them to check me in (not a long wait). The front desk agent... More

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Additional Information about Embassy Suites Hotel Palm Desert Resort

Address: 74-700 Highway 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Hotel Palm Desert Resort 3*
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites

47 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Top resorts Hotel in Palm Desert
Hotel Class
Official Description (provided by the hotel)
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 
Number of rooms
198

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