My husband and I vacation at this Embassy Suites 4 to 6 times a year. From the newly renovated rooms, that are very clean, along with the delicious complementary cooked breakfast, and a 2 hr. complimentary happy hour. The landscaping is very attractive, and the grounds are very well maintained. The staff is very friendly, and go out of there... more

We were skeptical after reading the reviews, but since I worked at an ES in NY, I was hoping for the best. All in all, our experience was very nice. The front desk clerks were all very friendly and helpful. The room was nice, not as big as my hotel, but spacious enough. The room smelled like air freshner covering... more

We've stayed on several occasions. This June we found a cockroach in the room. I told the front desk clerk -no reaction from her. When we arrived home, I called and spoke to a staff member and complained that I shoould have received a partial refund because I couldn't get a good night's sleep due to my fear of seeing... more

Stayed at the ES Palm Desert last week for 2 days and nights. Unsupervised kids running all over the place...overcrowded pool area with not enough seats....very dated and stinky rooms, they need a huge amount of updating etc...Cockroaches in the room....Yes I am not making this up...! Staff''s response was " well if you see another one, let us know....."... more

This is my second time to stay at this hotel. I stayed 2 weeks last August as well. It is an aging property, but your typical ES complete with happy hour and wonderful cook to order breakfast. The rooms are very spacious, but the linens could be updated. The room I stayed in the first week smelled of smoke, even... more

With kids, without kids, girls weekend. Love the hacienda style character and the all suite rooms with fridge and microwave and two vanity areas. Here is what to expect: This is a family friendly place. Expect groups, expect kids, expect couples, expect people having lots of fun. Expect some noise. People having a good time laugh and have fun. Expect... more

I recently bought and stayed at he Emvbassey Suites in Pam Desert Ca..The rates were acceptable however, the property was flooded with unsupervised children and large grups on conference people. I checked in on Sat. to hear the receptionst shouting at children running in the hallwaay to stop. It did not happen.The pool area could not be enjoyed to large... more

We first visited by just walking in to check the place out and it seemed to have what we were looking for. We booked a getaway weekend and the entire weekend was constant loud noise, drunk adults and unattended children. We contacted the front desk about our concerns and nothing was done. The staff is fairly young and I feel... more

We checked in for a three night stay on Saturday night about 9:30pm. The smiling front desk clerk said "I gave you a nice quiet room in the back". When we got there we found that it was directly adjacent to the master a/c generator of the hotel and anything but quiet. We returned to the front desk and got... more