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All 22 Palm Desert hotels

Embassy Suites Hotel Palm Desert Resort

3.0 of 5 Resort   |   74-700 Highway 111, Palm Desert, CA 92260
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Ranked #19 of 22 Hotels in Palm Desert
A recent review
4 of 5 stars reviewed 5 days ago
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240 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chino Hills
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is an older Spanish style architecture and not with updated room amenities. I noticed one wing of the hotel is currently being renovated. The hotel is surrounded by a deteriorated parking lot running the perimeter of the building, no pot holes but severely cracked. The room doors open onto an open central area, my front door opened to... More

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1 review
4 of 5 stars Reviewed 5 days ago NEW

I enjoy staying at Embassy Suites all over the country. I travel a lot sometimes with or without the family. I like the atmosphere, the accommodation and the breakfast. The staff is pleasant and service is good. It is good value for the buck.

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1 review
2 of 5 stars Reviewed 1 week ago

We expected a little more from the Hilton Hotel. We were surprised...We only stayed at Hilton to use our Hilton reward point. This hotel was very old, the room was dark with outdated furniture. The AC was not working at first...

Review collected in partnership with Embassy Suites Hotels

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Palm Desert, United States
1 review
1 of 5 stars Reviewed 1 week ago

The AC went out and the staff did not make a good enough effort to make sure of the comfort of the residents. Because there was no air conditioning, there was mass exodus from this hotel to the competitor across the street. Check to make sure the room AC works before booking here.

Review collected in partnership with Embassy Suites Hotels

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Susan A, Manager at Embassy Suites Hotel Palm Desert Resort, responded to this review

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the malfunctioning A/C and we reported your concerns to our maintenance team in order to make it right. We were able to complete the repair to the A/C equipment however, it took a little longer... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel should be sold off to a low budget group. Dirty! Nasty elevator floors, even the entry to the lobby needed to be power washed from goo stuck to the concrete and this is off season when the workers should have plenty of time to scrub down these areas. Checked in to zero air conditioning; we're in the middle... More

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Susan A, Manager at Embassy Suites Hotel Palm Desert Resort, responded to this review

I apologize for any inconvenience you may have experienced during your recent stay with us and that we did not meet or exceed your expectations. Our A/C equipment had a belt break and we were able to fix it right away however, it took longer than anticipated for the system to catch up with the demand due to the high... More

Phoenix, Arizona
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has two major draws for us - the pool and the managers reception. The pool area is in the center of the buildings, providing shade from the sun earlier than many. I like to swim without getting burnt. This pool area fits the bill nicely. The managers reception is a fun feature that gives me an incentive to... More

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Los Angeles, California
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on Labor Day weekend, 2014. Over all, I would say that this Embassy Suites is just "okay". The 2-room suite was spacious and clean, but they need to update their sofa beds. Sofa beds are not the most ideal kind of bed in general, but the ones here were in pretty bad shape. The springs felt like... More

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Whittier, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband stayed here in the past when property was newer. It is slightly run down but they are refurbishing the entire hotel in sections. The pool and pool area definitely need some TLC. The jacuzzi was non-operational which was a big letdown on a busy holiday weekend. We only visited the pool once, early in the morning, before all... More

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East Stroudsburg
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights in June of 2013 and loved it. The setting is beautiful and the suite was spacious. The staff was very friendly and what an awesome breakfast! We still talk about our early morning poolside breakfast with all that gorgeous California sunshine and scenery. We used my husband's travel points to stay here, so our... More

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Rancho Cucamonga, California
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Does not stand up to the Embassy name!! Actual hotel is older but nice. 2 room suites are roomy, bathroom very small. Kitchenette with fridge and micro. Hotel serves breakfast and managers reception each day which was wonderful! Omelette bar, fruit, pancakes, bacon. Now to the horrible part... Management is awful!! Pool is crowded & gross. Tons of people, wet... More

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Additional Information about Embassy Suites Hotel Palm Desert Resort

Address: 74-700 Highway 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Hotel Palm Desert Resort 3*
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites

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