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Club Intrawest - Palm Desert

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1 Willow Ridge, Palm Desert, CA 92260
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1 room 1 adult
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Club Intrawest - Palm Desert
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179 Reviews from our TripAdvisor Community

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Altadena, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is such a charming place!! Room spotless at check-in! Allowed my husband to check in early since he was in the area for a conference which ended around noon! Staff are very friendly and helpful! Beautiful one bedroom vacation home with full kitchen, inviting and relaxing decor. Great view from 2 balconies attached to our unit! One balcony is... More 

Helpful?
Thank jodi0415
Moncton
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were able to stay here as a HGV owners. The rooms were nice and spacious and we took full advantage of the kitchen, hot tub, gym, hot tub and laundry. It's in a decent location in the Coachella valley and there's about a dozen golf courses within a a few miles. We'd stay here again.

Helpful?
1 Thank jdo506
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for your review. We are pleased to see you enjoyed your visit with us and that you would choose to stay with us again. We look forward to welcoming you back. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

Poway
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here by exchanging our timeshare through Interval. The level of customer service was excellent and room, grounds and pools were very clean and well maintained. We enjoyed the movie theater and the warm pools/spas. It's a great place to stay in the desert and we hope to visit again.

Helpful?
Thank mohc962
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for taking the time to share your review. We are pleased to see you found the service excellent and that you enjoyed the Club and its amenities. We look forward to your next visit. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

Jamestown, North Carolina
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second vacation at the Club Intrawest in Palm Desert and it won't be our last. Uniquely laid out into suites with 1-3 bedrooms, we had a full kitchen and provate outside covered porch with gas fire place. A one bedroom suite had 2 walk in showers that were nothing short of awesome. There are around 5 pools... More 

Helpful?
Thank Russ K
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for the great review Russ. I am very happy to see you continue to enjoy the Club and all the area has to offer. La Quinta is a great suggestion on a nearby spot to visit. You may be surprised to hear that we were completely sold out in October. One of the nice things about having as... More 

Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

we've stayed at club intrawest many times, and we always love it truly a home away from home tennis, swimming, theatre, central location, courteous & attentive staff, spacious accommodations, we'll be back

Helpful?
Thank SSBarer
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for the kind review. We are thrilled to see the Club felt like a home away from home and that the team contributed to a nice visit. We all look forward to welcoming you back to the Club soon. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

Port Coquitlam, Canada
Level Contributor
193 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 4, 2016

We have been members since this location opened 20 years ago, there has been a good remodelling with full size fridges installed and a rearranging of the appliances. The old bar fridges were just too small for a family. The property is kept up well, probably our 15th visit and we'll be back again.

Helpful?
Thank DJ_World_Traveller
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for sharing your review. We are happy to see you liked some of the improvements we are making to your Club. Through the years, Members have let us know that they wanted larger sized refrigerators, and so we were happy to be able to accommodate larger refrigerators as part of our design refresh program which began in 2015... More 

Portland, Oregon, USA
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 2, 2016

This is our 3rd time staying at this resort. This time we stayed in their new 3 bedroom casitas. The property itself is lovely. Conveniently located by a grocery store, restaurants and desert willow golf course. The rooms itself is very nice. Updated decor, fixtures, appliances and furniture. There are a few issues that seemed to have been overlooked. There... More 

Helpful?
Thank V S
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for your review. I am glad you enjoyed your visit despite some inconveniences. I am sorry to hear your housekeeping service was rushed - I will address that with the team and use your feedback to help improve our service. We were also sorry too few people signed up for our activity and that we ultimately had to... More 

White Rock, Canada
Level Contributor
132 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 24, 2015

We enjoyed our stay at Intrawest very much. We were greeted with friendly staff at all times and appreciated their attention to our requests. The two bedroom unit was very spacious and we loved the rain shower with its awesome water pressure. There are laundry facilities in each building. We liked being a little removed from the main shopping areas... More 

Helpful?
Thank Sonia55570
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for your review Sonia. I am happy the team was friendly and attentive to your needs and that you found the Club's location convenient and also peaceful. We look forward to welcoming you back to the Club soon. Regards, James Winchester, Club Manager & Regional Director, USA More 

London, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 5, 2015

Our first visit to CI Palm Desert. One bedroom condo. Very quiet. Spacious. Great views. Top appliances. Great private Terrace complete with gas fireplace. Staff professional and friendly. Provided assistance with luggage. We were on second floor. No elevator. Grounds immaculate. Both family and adult only pools. Grocery and pharmacy stores near by.

Helpful?
Thank Ceilidhbear
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you Ceilidhbear for the review. I am happy to see you enjoyed your visit to the Palm Desert Club and that you found the team helpful. We all look forward to welcoming you back to your desert retreat soon. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

Modesto
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 4, 2015

I just booked my next trip to Club Intrawest for last week of May 2016 and I realized that I did not publish a review from my last visit. We stayed in a 2 bedroom villa last time that we stayed here. We absolutely loved the 1 bedroom the first time we stayed and the 2 bedroom did not disappoint... More 

Helpful?
Thank tnsna
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you tnsna - we are grateful for the review and so glad to hear your family have enjoyed your previous visits to Palm Desert. We look forward to welcoming you all back again in May. Until then, sincerely, James Winchester, Club Manager & Regional Director, USA More 

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