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Club Intrawest - Palm Desert

Certificate of Excellence
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1 Willow Ridge, Palm Desert, CA 92260
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Club Intrawest - Palm Desert
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Club Intrawest - Palm Desert
Club Intrawest - Palm Desert
Club Intrawest - Palm Desert
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149 reviews from our community

Traveler rating
    100
    37
    5
    5
    2
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47
68
1
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (149)
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    (37)
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Gurnee, Illinois
Top Contributor
117 reviews 117 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When first walking into our unit, we were blown away. The first door you walk through takes you onto an open air terrace that features a table and chairs and a gas fireplace. Then you continue on to the real door of the unit. Very impressive. There is a stand alone clawfoot tub in the bedroom. The shower is huge... More 

Was this review helpful? Yes 1
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Lenora, We are thrilled to hear you enjoyed your stay and that you decided to join the Club! We look forward to welcoming you back soon. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

San Diego, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Roomy,relaxing, clean, spacious, and a staff that is extremely helpful. This place is one of my favorite get away places. The unit is bright and colorful with lots of room. We have stayed there several times and always enjoy being there whether with the family or on our own. The end units with out door shower and large patios with... More 

Was this review helpful? Yes
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for sharing your feedback. We are very happy to hear your visits to Club Intrawest Palm Desert are enjoyable and that you find the team helpful. We look forward to welcoming you back again soon. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

London
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2015

We booked the last week in August at Club Intrawest after 2 weeks in Florida to check out the dry heat as opposed to the humidity of the Gulf Coast. We really enjoyed it. The facilities are excellent and at times it felt we had the whole resort to ourselves as it was quiet. We took in the cable car... More 

Was this review helpful? Yes
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

We are very happy to hear your summer visit to Palm Desert was relaxing and enjoyable. The Palm Springs Aerial Tramway is a great way to cool off a little when temperatures on the valley floor soar into triple digits; even Joshua Tree is at higher elevation, and so somewhat cooler, and both make great summertime activities. We appreciate you... More 

Vancouver, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 14, 2015

We stayed here at the beginning of January 2015 and couldn't get over how beautiful the property was. The staff was super friendly and helpful, and the rooms were comfy and clean. Club Intrawest has literally thought of everything you would want! So much to see and do close by. This vacay was a home run!

Was this review helpful? Yes 1
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for taking time to review the Club. We are happy to see you enjoyed your stay in Palm Desert and that you found the property beautiful and the team friendly and helpful. We agree that the Coachella Valley has a lot to offer and it is our pleasure to share our passion and knowledge of the area with... More 

Reno, Nevada
Top Contributor
54 reviews 54 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 28, 2014

This property lives up to the Intrawest standard of excellence. Rooms are nicely appointed, and although a large complex, was surprisingly quiet. The property has 3 swimming pools (one adult only) that were never crowded and multiple hot tubs. The pool areas also had immaculate BBQ's. Washer and dryers on location are free of charge (laundry soap is provided).

Was this review helpful? Yes 4
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for sharing your impressions of the Club Stephen, we are glad to hear you enjoyed it. We look forward to welcoming you back soon. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

victoria bc
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 21, 2014

We use some of our points here every year in December. We concur that the grounds and units are kept in immaculate condition. Two amenities outside and near the resort are really important to us as non golfers. The first is the newish outdoor public pool about 1 mile away to the southwest, this outdoor pool is 50 X 25... More 

Was this review helpful? Yes
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for taking the time to share feedback. We are glad to see you enjoyed your visit and the Palm Desert Aquatic Center and the Spa at the JW Marriott are some great suggestions for other visiting Members and guests. Many Members find a face-to-face Membership update helpful to learn how best to use their Membership, have their questions... More 

Kingston, Ontario, Canada
Top Contributor
65 reviews 65 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 20, 2014

We have travelled all over the world and have been in some very nice resorts. The Intrawest Palm Desert resort is a first class resort to spend a relaxing vacation. Palm Desert offers many attractions from golf to hiking. The El Paseo downtown adds a vibrant restaurant- shopping section to the area. The resort itself is a very pleasant desert... More 

Was this review helpful? Yes 1
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you Tom H for sharing your feedback. We are happy to see you enjoyed your visit and found the Club a relaxing place to vacation. We look forward to welcoming you back to your Palm Desert Club. James Winchester, Club Manager & Regional Directory, USA More 

Vancouver, Canada
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is a fantastic resort to rest and enjoy desert environment. Easy reach to most places of interests. Good Restaurants are close by. Two hour drive from LA airport, which has the most air connections. Car rental is $20 per day, unlimited mileage.

Was this review helpful? Yes
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you TangoinCity for your comments. Easy flights to Palm Springs, Ontario and Los Angeles have certainly helped make the Coachella valley a popular getaway for many, and we're glad you chose the Club for your home-away-from-home here in Palm Desert. We look forward to welcoming you back soon. James Winchester, Club Manager & Regional Director, USA More 

Toronto
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed here for a week in 2010 and as CI members we wanted to return with 2 other couples. Not wanting anyone to sleep on a pullout, we booked a single and a double room and both were together in #19. The double room provided us with beautiful sunsets over cocktails. The BBQ was steps away. We ate all... More 

Was this review helpful? Yes 1
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you Burd825 for your feedback. We are very happy to hear you and your guests enjoyed your visit to your Palm Desert Club and that the Concierge and yoga instructor were able to enhance your stay. We look forward to welcoming you back soon. Sincerely, James Winchester, Club Manager & Regional Director, USA More 

Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

As a Club Intrawest member, I was excited to finally get to this property. I enjoyed my very large one bedroom unit overlooking the pool. Entering my second floor room via the private patio was odd, but that turned out to be my favorite part -- could sit there comfortably and enjoy the quiet. My biggest issue was the rude... More 

Was this review helpful? Yes 1
ClubIntrawest, General Manager at Club Intrawest - Palm Desert, responded to this review

Thank you for taking the time to share feedback Mmbanks70, we are happy to hear you enjoyed your visit and your Club. I have shared your feedback with our Membership Update team. We apologize that you were not given an opportunity to have your questions answered and that you found our team members' approach less than friendly. I am more... More 

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