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All 22 Palm Desert hotels

Courtyard Palm Desert

3.0 of 5 Hotel   |   74895 Frank Sinatra Drive, Palm Desert, CA 92211
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60%
Ranked #19 of 22 hotels in Palm Desert
A recent review
5 of 5 stars reviewed 2 weeks ago
xylograph Richmond, Virginia
  • Reviews (123)
  • Photos (49)
  • Amenities
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  • Room tips (24)
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123 people have reviewed this hotel

Traveler rating
    26
    44
    30
    15
    8
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16
38
18
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I landed here at 2 AM after we left a Diamondbacks game in Phoenix and were driving to Anaheim. Hector and Chris were very helpful in ensuring that we had the right room for the four of us, since we needed an extra fold-out couch. We were gone by 6 AM the next day. So, I was... More

Was this review helpful? Yes
Johnathan K, General Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us and sharing your experience. We are happy that we could accommodate you for your brief stay. We hope to see you again in the near future! More

Yorba Linda, California
1 review
4 of 5 stars Reviewed 3 weeks ago

It is my belief that if something is built according to the guidelines or requirements that are set forth and all of these are met or exceeded, then you must agree that, for whatever it is, it is a quality item. Thus is the case of this hotel. It states very clearly what the hotel is offering and does so... More

Was this review helpful? Yes
Johnathan K, General Manager at Courtyard Palm Desert, responded to this review

Thank you for taking the time to share your experience with us. We are pleased to hear that we were able to surpass your expectations of our property. We hope you will think of us next time you return to the area. More

San Marcos, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night and got what we expected - basic Marriott courtyard property, with a newly renovated lobby, small pool but new outdoor furniture, and friendly service. Our room was a basic space with two queens, neutrally decorated, and had all that we needed for just one night - comfy beds, working AC, and decent shower with... More

Was this review helpful? Yes
Johnathan K, General Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us in Palm Desert and sharing your experience with us. Please forgive us for the musty smell that was encountered. This is not typical to our hotel and will be dealt with to ensure future guests do not share the same experience. We hope you will not judge us based on this experience and that... More

Redlands, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2014

This is a quiet little place to stay while visting in Palm Desert. Staff was friendly and helpful. Everything you would want to see while in the desert is close by. The lobby was very nice and had evrything you would need.

Was this review helpful? Yes 1
Jackie H, Front Office Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us in Palm Desert. We are happy to hear you enjoyed your stay. We look forward in seeing you soon. More

Dana Point, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 21, 2014

Our family stayed here over Mother's day weekend and well, it was a place to crash. We were visiting the area with another family and managed to secure adjoining rooms which was very nice. The new lobby is beautiful, the condition of the rooms however was not the best. First there was the mysterious red stain high up on the... More

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Jackie H, Front Office Manager at Courtyard Palm Desert, responded to this review

Thank you for staying and rating our property. Your feedback is greatly appreciated. I will make sure that we correct the issues regarding your room. I hope that you will return to stay with us so we can better serve you. More

Dallas, TX
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 30, 2014

We stayed at the Courtyard, Palm Desert in March 2014 for 3 nights, for a wedding in neighboring La Quinta, CA. The hotel is definitely up to the Courtyard standard that travelers can expect. We had a king bed room, near the pool. Our only complaint/gripe is that the room was setup in a semi-odd way... the bathroom door opened... More

Was this review helpful? Yes 1
JohnathanKennedy, General Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear that you enjoyed your stay with us! I apologize for the bathroom door; we will look into correcting this issue. Thank you again for staying with us and we hope to see you again soon! More

Scottsdale, Arizona
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 24, 2014

It continues to amaze us how these high volumne, high traffic motels/hotels can keep a 24/7 smile, rooms clean and ready to go, bright lobby, working elevators....and such. This Courtyard seems to do it all with plenty of polish to spare. A big plus: it has an in-house Starbuck--just the kind of pick me up needed for travelers. Will stay... More

Was this review helpful? Yes 2
Jackie H, Front Office Manager at Courtyard Palm Desert, responded to this review

Thank you for staying and rating our property. We are pleased to hear that you enjoyed your stay. We hope to see you in the near future. More

Medford, Oregon
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 29, 2014

I am a Marriott Platinum guest and have stayed in a good number of Courtyard hotels. While it was clean, this hotel was below my expectations. The lobby is nice and renovated, but they have yet to work on the rooms and they really need it. They are old and tired. The front desk staff just didn't seem to care,... More

Was this review helpful? Yes
Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us. We are sorry to hear that you did not enjoy your stay. We will look for ways to improve the condition of our hotel. More

Great Falls, Montana
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 11, 2014

Arrived late on a Sunday night after an exhausting day of tennis and driving. We has just left an $89 per night stay at the Hampton Inn in Las Vegas to stay here for $259 per night. First they put us in a handicapped room with no tub. I have to have tub so they moved us. My husband has... More

Was this review helpful? Yes
Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us. I am sorry that we did not meet your expectations and for any inconvenience you may have experienced. Your feedback is greatly appreciated and your concerns will not go unattended. We hope that you will return to stay with us so we can better serve you. More

Bovingdon, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 6, 2014

Nice friendly welcome and fast efficient check in. The hotel is slightly dated (no private wall safe in room. Wash/shower area cramped) but otherwise perfectly adequate. Can't comment on catering as didn't use. Ask for room at front if you don't mind light traffic noise, but you get a magnificent view of the snow capped mountains. Alternative is rear view... More

Was this review helpful? Yes
JohnathanKennedy, General Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear that you enjoyed your stay and the view from your room. We hope you will keep us in mind next time you visit the area! More

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Additional Information about Courtyard Palm Desert

Address: 74895 Frank Sinatra Drive, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Palm Desert 3*
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Also Known As:
Courtyard Palm Desert Hotel Palm Desert
Marriott Palm Desert
Palm Desert Courtyard
Palm Desert Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
151

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