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Courtyard Palm Desert

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74895 Frank Sinatra Drive, Palm Desert, CA 92211
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Benicia, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is very new and comfortable. Very reasonably priced and they even gave out goody bags:) Awesome bed and amenities. We will definitely stay here again. Very near the freeway and great service!

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great place to stay for a short stay. The hotel was very clean and the bed was comfortable. It is conveniently located right off the I-10 so it's perfect for travel stop over which is what I used it for. The breakfast was good and had plenty of options. Will definitely stay here again.

Was this review helpful? Yes 2
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped for one night on our way to the beaches of Southern California. Kristina was very friendly and the room was newly renovated and quite comfortable. Easy location to get to from the freeway but dirty sky was not on the freeway 15-20 minutes Utes to downtown Palm Springs Highly recommended

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 26, 2015

We checked in at 2 pm they gave us the smallest room i ever seen in a courtyard with a whole in the carpet then we requested another room and that one had the carpet wet and it smelled like mold we requested another room this one had the walls with mold and even in the shower curtain .. I... More 

Was this review helpful? Yes 1
Johnathan K, General Manager at Courtyard Palm Desert, responded to this review

Thank you for taking the time to share your experience with us in Palm Desert. I am very sorry to hear of your stay with us. Please know that we have shared your comments with our housekeeping department as the items you mentioned are not acceptable. Thank you again for sharing your experience with us. We hope you have a... More 

Travelers are raving about these Palm Desert hotels

Surprise, Arizona
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed July 24, 2015

This hotel is undergoing heavy construction on several floors. We checked in early, which was no problem, and assigned a room on the 2nd floor. We literally had to step over construction equipment to get to the room. In fact, we had to ask the workers how to get to our room because the hallways were completely dismantled. The smell... More 

Was this review helpful? Yes 1
Johnathan K, General Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us in Palm Desert. We do apologize for any inconvenience you may have experienced during your stay. We have made several improvements in certain areas of our hotel for our guests. I am very sorry for what happened during your arrival as this area was to be accessible by staff members only. I do hope... More 

Los Angeles, California
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed July 20, 2015

Spent a weekend here while visiting the nearby Annenberg Estate (Sunnylands), and other local attractions. Value received for the money paid was excellent. The hotel was quiet and very well-maintained. There is a bistro-type restaurant off the lobby where you can get various hot and cold breakfast items, as well as dinner. Very comfortable and well-laid out rooms.

Was this review helpful? Yes 1
Rancho Cucamonga, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 6, 2015

This Courtyard has just had a major renovation. Rooms are now very nice, modernly furnished. The pool area is one of the best I have seen at a Courtyard, large than average pool and shaded area with misters. You can get a really good deal sometimes on the weekends

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 23, 2015

We arrived at the Courtyard for our 3 night stay during the Coachella festival. The staff were fantastic from the start. We were checked in straight away and were very impressed with the facilities the hotel offered. The reception desk was equipped with a mini bar style mini market and a Starbucks in the lobby. The pool area is clean... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

After reading negative reviews on this hotel, I was pleasantly surprised to enjoy my stay so much. First I must thank people for pointing out the lack of refrigerators, because I asked for one before we arrived, and they put us in a room with a fridge - and a balcony overlooking the pool - AND it had been completely... More 

Was this review helpful? Yes 1
La Jolla, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 18, 2015

I booked through a third party, so my room was paid prior to check in. After my stay, I noticed I was charged by Courtyard again - so I paid twice for my room. I had to waste time explaining to someone there who seemed completely unconcerned and clueless about what to do. Eventually, I was told I would receive... More 

Was this review helpful? Yes 1
Johnathan K, General Manager at Courtyard Palm Desert, responded to this review

Becky, Thank you for sharing your experience at the Courtyard by Marriott Palm Desert. The issue you had has nothing to do with the 3rd party company that you booked through. It was a mistake on our end which was not handled correctly from the beginning and I am very sorry that we put you through this. I will be... More 

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