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All 22 Palm Desert hotels

Courtyard Palm Desert

3.0 of 5 Hotel   |   74895 Frank Sinatra Drive, Palm Desert, CA 92211
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Courtyard Palm Desert

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Ranked #19 of 22 hotels in Palm Desert
A recent review
4 of 5 stars Reviewed March 6, 2014
Maxima5 Bovingdon, United Kingdom
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116 people have reviewed this hotel

Traveler rating
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    29
    14
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • French first
  • German first
  • Spanish first
  • Any
English first
Medford, Oregon
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a Marriott Platinum guest and have stayed in a good number of Courtyard hotels. While it was clean, this hotel was below my expectations. The lobby is nice and renovated, but they have yet to work on the rooms and they really need it. They are old and tired. The front desk staff just didn't seem to care,... More

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Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us. We are sorry to hear that you did not enjoy your stay. We will look for ways to improve the condition of our hotel. More

Great Falls, Montana
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 11, 2014

Arrived late on a Sunday night after an exhausting day of tennis and driving. We has just left an $89 per night stay at the Hampton Inn in Las Vegas to stay here for $259 per night. First they put us in a handicapped room with no tub. I have to have tub so they moved us. My husband has... More

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Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us. I am sorry that we did not meet your expectations and for any inconvenience you may have experienced. Your feedback is greatly appreciated and your concerns will not go unattended. We hope that you will return to stay with us so we can better serve you. More

Bovingdon, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 6, 2014

Nice friendly welcome and fast efficient check in. The hotel is slightly dated (no private wall safe in room. Wash/shower area cramped) but otherwise perfectly adequate. Can't comment on catering as didn't use. Ask for room at front if you don't mind light traffic noise, but you get a magnificent view of the snow capped mountains. Alternative is rear view... More

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JohnathanKennedy, General Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear that you enjoyed your stay and the view from your room. We hope you will keep us in mind next time you visit the area! More

Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 24, 2014

We stayed here the third week of February 2014 and enjoyed our stay. We were a little disappointed that we were unable to check in when we arrived. There is a 3:00 check in time and you better believe - you will NOT get in until at least 3:00! After a long drive for a funeral, we needed out of... More

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Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us. I apologize for the miscommunication on our part regarding the microwaves. We are pleased to see that overall you enjoyed your stay. We hope to see you soon. More

Senior Contributor
40 reviews 40 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 18, 2014

We stayed here to get out of LA before headed east - and have stayed here previously on similar trips. We stay at Marriott branded hotels frequently. The hotel is located about a mile off of the interstate....which is fine with us....and located next to an Applebee's restaurant that I previously reviewed and did not like. We arrived late and... More

Was this review helpful? Yes 1
Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us and rating for our property. I am sorry to hear that you did not enjoy stay. We appreciate your feedback and can assure you that your concerns will not go unattended. We hope that you will return so we can better serve you. More

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Stayed 2 nights the beginning of February. Were pleasantly surprised walking into the large, beautiful renovated lobby. This is the nicest Courtyard we’ve visited in some time. Our during the week visit was quiet and peaceful. The room faced the pool and was very clean. I usually have a difficult time sleeping away from home but the bed was very... More

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Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying and rating your visit. We are happy to hear that you enjoyed your stay. We look forward in seeing next time you are in the area. More

London, United Kingdom
Top Contributor
51 reviews 51 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 11, 2014

This is what one expects for a three star, and it would gotten five stars for being true to breed. But the highly traumatising "no swimming with diarrhoea" sign posted on the gAte to the pool (and by me here) was a bit off putting. Rooms are only $95 if you mention Eisenhower hospital or Betty Ford Center.

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Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying and rating your visit. I apologize if our sign made you feel uncomfortable. Unfortunately, California Law requires this sign to be posted at all public pools. The discounted rates for Eisenhower and Better ford are only for guests that are visiting these centers. We hope to see you next time you are in Palm Desert. More

Huntington Beach, California
2 reviews
5 of 5 stars Reviewed February 6, 2014

We stayed for a week and enjoyed it very much. We have stayed here every year for a number of years so know to expect the usual Marriott standards and we were not disappointed.All staff were friendly and helpful. The mini market near reception is very expensive but that is true of all such mini markets across the Courtyard Chain... More

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Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying with us another year. We are happy to see that you enjoyed your stay. We look forward in seeing you soon. More

SC
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 4, 2014

We like staying in the Marriott chain and have stayed in the Courtyards often as they seem to the ones that are newer or updated. This one in Palm Desert has been here awhile but the overall condition of the property was good. Our room was spacious and comfortable. The bed was somewhat soft but we still had a good... More

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Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying and rating our property. Your feedback in greatly appreciated and we will take the proper measures to insure this does not happen to future guest. We hope you will return to our property so we can better serve you. More

Teignmouth, United Kingdom
Top Contributor
132 reviews 132 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 2, 2014

We have become fans of Courtyards on our recent visit to USA. This one was was a little disappointing. Two glasses of wine $20 when we have been used to Happy hours elsewhere. The place lacked atmosphere. We eat both dinner and breakfast elsewhere, and decided to move on after the one night. The room was fine and it was... More

Was this review helpful? Yes 1
Jackie H, Manager at Courtyard Palm Desert, responded to this review

Thank you for staying and rating our property. I am sorry to hear that you did not enjoy your stay. We will look into adding our wine selection into our Happy hour prices. We hope that you will return to our property so we can better serve you. More

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Additional Information about Courtyard Palm Desert

Also Known As:
Courtyard Palm Desert Hotel
Courtyard Palm Desert Hotel Palm Desert
Marriott Palm Desert
Palm Desert Courtyard
Palm Desert Marriott
Address: 74895 Frank Sinatra Drive, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 22 hotels in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Palm Desert 3*
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