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Holiday Inn Express Palm Desert / Rancho Mirage

2.5 of 5 74675 Hwy 111, Palm Desert, CA 92260
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Certificate of Excellence 2014
Holiday Inn Express Palm Desert / Rancho Mirage
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Holiday Inn Express Palm Desert / Rancho Mirage
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313 reviews from our community

Traveler rating
    137
    104
    35
    25
    12
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103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
See the most recent reviews
San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2012

The hotel and the entire team suppoting it are terrific!! The rooms are clean and comfortable. The staff is ALWAYS friendly and ready to assist with whatever you need. I have stayed in the Holiday Inn Express Palm Desert many times for both business and pleasure and have not once ben let down!!!

Was this review helpful? Yes
Management response:

Dear Guest, Many thanks for taking the time to review our hotel on Trip Advisor and for your terrific comments regarding the hotel. It’s great to read you’ve become a “regular” guest with us here at the Holiday Inn Express Palm Desert. A real pleasure to read that our team has always proven to be helpful and welcoming and never... More 

San Diego, California
1 review
5 of 5 stars Reviewed July 8, 2012

Hands down best hotel in the desert. Great service, very clean, respectful staff and a great hotel expereince. Highly reccommended.

Was this review helpful? Yes
Management response:

Dear Trip Advisor reviewer, Thank you for taking the time to review the hotel based on your recent stay with us. I was delighted to read your positive comments regarding our hotel, the staff is always on hand to help with any special requests and I am pleased that we met your expectations. I will share your comments with our... More 

newcastle
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 2, 2012

This does what it says on the tin! Exactly what u expect from a Holiday Inn. Clean reasonable sized basic rooms. The pool was great and staff were fairly helpful though not with a great sense of urgency not the best holiday inn I've stayed in but not the worst by a long way..

Was this review helpful? Yes
Management response:

Dear Tedsmammy, We strive to give great and impressive service to all of our guests and it makes us happy to read we meet your expectations. We look forward to welcoming you back to our hotel. Once again thank you for the wonderful and kind words of praise. Sincerely, Luis Valderrama General Manager More 

San Clemente, California
1 review
5 of 5 stars Reviewed June 28, 2012

This is an outstanding hotel with an efficent and frienly staff. The cookies at night are a great touch.

Was this review helpful? Yes
Management response:

Thank you for the great review. We are glad that you enjoyed your stay and that you were able to access so many of our amenities like our well known cookies offered to our guests at 6 pm everyday. More 

Newport Beach, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2012

We have stayed here quite a few times and always feel at home. We always travel with our service dog Emerson and he is greeted by the entire staff each time we are there. Great hotel and what makes it best is the staff.

Was this review helpful? Yes 1
Management response:

Thank you for reviewing our hotel on Trip advisor. I am very glad to read about the positive experience at The Holiday Inn Express Palm Desert during the last 30 days. As you know, Emerson, your service dog is well liked by the hotel staff and other guests. We are glad to have you and Emerson as our guests. Again,... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 11, 2012

Won this through a Priceline bid. It's in a very good location, close to the Paseo district and about a 20 minute drive to downtown Palm Springs along the 111. Best thing was that toom was clean, the aircon worked well, and patio with two chairs was a nice to sit out in (overlooked the parking lot and Best Western... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express Palm Desert. We also appreciate your feedback as it is invaluable to us. I will share your comments with our staff on our next staff meeting. Thank you. More 

Texas
Top Contributor
104 reviews 104 reviews
73 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 4, 2012

We got this hotel with a priceline booking as we have done many times. It is always consistent and the front desk staff is always so friendly. Our bathroom could have used a little more cleaning and the carpets are looking like they need to be cleaned, but other than that... we always love staying here. Mattresses usually are awesome..but... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Thank you for reviewing our Holiday Inn Express in Palm Desert, we are always happy to hear from our guest. Comments/Suggestions are well received by everyone in our team; it tells us what we’re doing right and where we need to improve. Thank you again for your review, we hope you have a wonderful day. More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2012 via mobile

Great value! Nice property. Old holiday inn, but better than most.

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Thank you very much for taking the time to review your recent stay with us at the Holiday Inn Express Palm Desert. The lemon water in the lobby is just that added little refreshing caring touch that makes our guests feel welcome! Again, I do appreciate your comments and feedback. More 

Alberta, Canada
Top Contributor
57 reviews 57 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 22, 2012

What I like about Holiday Inn Express is that you know what you are getting for your money, no 'extra charges' for things like parking or internet. I also like their complimentary breakfasts. This Holiday Inn Express was in a convenient location, clean, well run and provided good service. We stayed several nights. The guest laundry service (coin operated washer... More 

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

I do appreciate your good comments and feedback very much despite your disappointment with the A/C. I would like to apologize for the inconvenience. You will be happy to know that we are addressing all the issues related to the A/C operations and hope that will choose to stay with us again in the future. Again, I do appreciate your... More 

San Diego, California, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 20, 2012

Did an overnight golf trip and stayed here at a great rate. The hotel was clean and centrally located to our needs. The issue came when the air conditioner kicked on. The A/C could have drowned out a jet taking off. There is also no way of controlling the flow of air, it is either on or off. So you... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Thank you very much for taking the time to review your recent stay with us at the Holiday Inn Express Palm Desert. I would like you to know that we take your feedback and concerns very seriously and I am disappointed that your experience was not enjoyable due to the A/C noise. The AC's can be an on-going struggle in... More 

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Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Hwy 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert

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