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Holiday Inn Express Palm Desert / Rancho Mirage

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74675 Hwy 111, Palm Desert, CA 92260
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Holiday Inn Express Palm Desert / Rancho Mirage
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Holiday Inn Express Palm Desert / Rancho Mirage
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329 reviews from our community

Traveler rating
    144
    113
    35
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
See the most recent reviews
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2013

My family and I enjoyed the stay very much. Everything was just right. The rooms were clean comfortable and just what we needed. The service was amazing, from check in/check out. The breakfast was good and the hostesses were nice which made it even better. The girls at the front desk were very helpfull too. Thank you.

Was this review helpful? Yes 4
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Hillou, I would like to thank you for taking the time to review our hotel, We are glad we were able to exceed your expectations and you liked every aspect of your stay with us. Our main goal is for guest to enjoy their stay with us and make it as comfortable as we can. And I can’t tell... More 

La Verne, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2013

My first time staying at this hotel was excellent with friendly courteous staff especially the night Manager named Charlene and kitchen supervisor named Maricela. It is a kid friendly hotel and they offer full self-serve breakfast in the morning. I will be a returning guest.

Was this review helpful? Yes 3
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Harry K, Thank you for choosing the Holiday Inn Express Palm Desert during your visit to the desert area, I am glad that you were impressed with our hotel and amenities. We really appreciate your kind words about Charlene and Graciela. Again, thank you for staying with us. ~Luis More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2013

Everything in this hotel is amaizing good service, friendly and the price is perfect. Tasty breakfast with lots of varieties. Every day they are cleaning the rooms and floors completely clean. I highly recommend this place. Thank you for ALL.

Was this review helpful? Yes 4
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Briss Giss, Thank you for completing a review of our hotel. Our staff takes great pride in the level of service and cleanliness they provide in maintaining the property. I am happy you experienced their efforts. I trust you will select us again when you are in the area. Thank you for staying with us.~Luis More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013

Everything in this holiday inn is lovely,good service, friendly environment very respectful helpful staff patty with a view to the pool. Tasty breakfast with lots of varieties. Every day they are cleaning the rooms and floors completely clean towels,sheets. I highly recommend this place. The price is perfect for budgets. Thank you ALL.

Was this review helpful? Yes 2
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Johnsonjo3110, Thank you for choosing to stay with us while visiting Palm Desert, and for your positive review. We are delighted that you enjoyed your room, cleanliness, complimentary breakfast and value. I'll make sure Patty and the Holiday Inn Express Palm Desert staffs are made aware of your lovely comments. -Luis More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013 via mobile

Hi my name is Jennifer, my trip was for business I stayed before here and every time I like it more and more, a most enjoyable stay in certainly located hotel. FREE WIFI (with pin) FREE CONTINENTAL BREAKFAST. Excellent staff, thank you for all the help.

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear JenniferRosas, Thank you so much for sharing your feedback with us! It is wonderful to read your excellent comments and we will be sure to share them with our team. -Luis More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

Hotel management and staff were very helpful and extremely friendly. I recommend this hotel to anyone traveling to Palm Desert. I stayed 7 days and enjoyed it the entire time. The pool and jacuzzi was nice after a hard day of work. Hotel manager Luis was a pleasure to meet and talk to. Giving this hotel 5 stars.

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Skunshine, Thank you for giving us 5 stars rating in Trip Advisor, we do appreciate the kind words regarding the hotel. We take pride in making sure that our service skills and guest satisfaction is the best and unforgettable! - Luis More 

San Juan, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 1, 2013

My wife and I decided to take a 48 hrs break in the desert to re-visit the San Jacinto Tramway and to visit the Palm Springs Air Museum. We confess we made a blind reservation paying our room upfront in order to get a hot summer price deal. The pros: The hotel is very clean, room impecable, staff very nice... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Oscarcor1, Thank you for choosing to stay with us during your visit to the local attractions, I am glad that the hotel met or exceeded your expectations during your stay. I also have discussed with my kitchen staff your comment about the noise in the morning. We really appreciate your input - Luis More 

Arlington, Texas
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2013

This is third hotel we stayed in on my drive back to Texas from Canada. First the city was a great compromise when you are driving back east along I-10 and do not want to stay in L.A., but can not make it to Phoenix. The hotel was kind a little drive from I-10, but it is still easy access... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear R0430, Thank you for taking the time in reviewing our hotel and most importantly for choosing our hotel despite many other hotels alternatives on your way to Phoenix. We like to hear that you enjoyed our pancake machine and the staff. All guest comments and suggestions are taken seriously and we continuously make efforts to improve our facilities. –... More 

Vancouver, Canada
Top Contributor
58 reviews 58 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 31, 2013

I found this hotel to be a perfect place to stay in the Palm desert area. I just needed a room for a single night and had not been here before. Previous stays at this hotel chain have been pleasant and this location was equally so. The property is well maintained, the rooms were nice, the bed was comfortable, and... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear K S, I would like to thank you for taking the time to review our hotel in Trip Advisor, We are glad we were able to exceed your expectations and you liked every aspect of your stay with us. Our main goal is for guest to enjoy their stay with us and make it as comfortable as we can.... More 

Temecula, California, United States
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 29, 2013

Lets just say I went here thinking just a Holiday in and was pleasantly surprise. The rooms were nice with a fridge and the breakfast was one of the best complimentary ones I ever had.. First time I ever used a pancake maker, so fast and easy.. bacon, eggs, bagels, milk, yogurts etc. I really enjoyed the price and the... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Sam B, Thank you so much for your wonderful compliments of our hotel and the complimentary hot breakfast. We strive to make a routine interaction into something memorable. We appreciate the time you took to let others know of your stay with us. We look forward to welcoming you again soon. More 

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