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Holiday Inn Express Palm Desert / Rancho Mirage

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74675 Hwy 111, Palm Desert, CA 92260
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Holiday Inn Express Palm Desert \/ Rancho Mirage
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
See the most recent reviews
Mesa
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 21, 2015 via mobile

Not my usual HIE in Rancho Mirage but this one had a great rate for a last minute booking. Was in a central location with plenty of parking. Desk clerk was friendly and checked me in promptly. I was thrilled to have my room on the first floor. It was off the lobby to the right and quiet. The surprise... More 

Was this review helpful? Yes 2
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Deal Linna62, “Like good wine we get better with age”, Thank you for staying with us and for taking the time to write a review in Trip Advisor. We are deeply sorry for any inconvenience you have experienced. Let me know if you are planning to visit the Palm Desert in the future to have skim milk available at any... More 

Mesa, Arizona, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2015

Check in was prompt, staff was courteous. Room was nice and clean - pleasant surroundings, and was close to everywhere I had to be while in the Palm Desert/Palm Springs area. The staff actually knew where things were in the town, and gave me quickest directions as to how to get to those places that could be tricky t get... More 

Was this review helpful? Yes 2
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Adryter, Thank you for taking the time to rate your recent stay with us and for awarding us with a great five points review. We appreciate your feedback and we are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis More 

Menifee, California
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed June 11, 2015

We had an early morning flight out of Palm Springs and decided to spend the night here instead of driving in the morning. We are very loyal IHG customers and this hotel was very convenient to the airport and less expensive than the other IHG hotels in the area. We found out why that is the case. The hotel itself... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear 29 Kindergartencuties, First of all, Thank you for being a loyal IHG rewards member, Please allow me this opportunity to apologize for the inconvenience you experienced during your stay. You willingness to share your thoughts is appreciated. Holiday Inn Express Palm Desert is committed to providing our guests with the highest quality services and facilities but sometimes mechanical equipment... More 

Glendale, AZ
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 9, 2015

Hubby and I stayed here while attending a business event over Mother's Day weekend. This was our 2nd stay here, and I have to say our experience was even better than before. I was so glad, since I had recommended this place to a group of our friends who attended the same business event. They all stayed here and enjoyed... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear LuvScuba, We are very happy too!!!, I would like to first thank you for staying with us and sharing your view of our property on Trip Advisor. I understand that everyone travels for different reasons but one thing remains consistent and that's a good nights rest and I am glad we were able to provide you with a room... More 

2 reviews
4 of 5 stars Reviewed May 27, 2015

Spent three nights here last week. The hotel is in a nice location on Highway 111. The room was clean and bed was comfortable. The breakfast is the usual Holiday Inn Express breakfast which was well stocked and decent. Staff was friendly and helpful. Would definitely stay here again.

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Frank B, Thank you for the positive review about Holiday Inn Express Palm Desert! We work hard every day to be a great place to stay and are so glad you had a good time here. I'm happy to hear that you enjoyed our location and that our staff was helpful. Hope to see you soon when back in... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed May 26, 2015

Hotel staff was great. Was very appreciative of the special time and care that Daniel (front desk) took to find us a great room with two beds. Room was clean, had a nice balcony with patio set overlooking pool area. Lots of shops and restaurants nearby. Breakfast was just enough to get the day started. Would recommend this hotel to... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear JY_GHIs, Thank you for sharing your experience on TripAdvisor! The Holiday Inn Express Palm Desert strives to provide stellar service to each and every one of our guests and we are pleased to read Daniel was able to make a memorable impact during your stay. Again, thank you for the great review~Luis More 

Arcadia, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

A great deal in the desert in the heart of everything! Rooms are comfortable, although the bathroom sink areas are very small ( not much counter space). Nice to have a refrigerator and microwave in the room, as well as a coffee maker. Breakfast is included and the cinnamon rolls are so worth the calories. I wish the eggs would... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear cfelman20, Dear Guest, Thank you for your feedback regarding your recent stay in Palm Desert. It's always great to hear that our guests find my TEAM to be helpful and friendly at Holiday Inn Express Palm Desert. I will be sure to pass on the Kudos. We look forward to having you stay with us again in the future!... More 

Whittier, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015

Perfect one night stay for a family function. Complimentary breakfast with eggs, bacon, sausage, biscuits n gravy, yogurt, pastries and great coffee. Clean and courteous staff. Very central to desert cities. Surrounded by wonderful restaurants, art galleries and golf courses.

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Eva9630, Thank you for staying with us and taking the time to leave a review. We are glad you had a perfect experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.~Luis More 

Vancouver, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 20, 2015

Just stayed 2 nights here with family. The hotel offers free hot breakfast. Though, there are not many choices they are considered as a good value for what I paid. The room is a little bit small (we had a 2 double bed room) and the decor is up for an update. The air conditioning is a little bit old... More 

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear GPVan, Thank you for taking the time to rate your recent stay with us and for awarding us with such positive comment on our value. We appreciate your feedback and we are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis More 

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