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All 22 Palm Desert hotels

Holiday Inn Express Palm Desert / Rancho Mirage

2.5 of 5 Hotel   |   74675 Hwy 111, Palm Desert, CA 92260
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Ranked #8 of 22 hotels in Palm Desert
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed December 13, 2013
Sally M Manhattan Beach, California
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239 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Manhattan Beach, California
Top Contributor
85 reviews 85 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 13, 2013 via mobile

Location: So centrally located to anything and everything you would want to do in the desert, from shopping on El Paseo to Joshua Tree to Salton Sea to an evening concert performance in Palm Springs. Appearance: Just lovely grounds. Perfectly landscaped lawn, trees and rose gardens. The front patio area is so nice! you can sit outside and have a... More

Was this review helpful? Yes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Sally M, Thank you for your generous and thorough review. As a Trip Advisor senior contributor and obvious frequent traveler we really appreciate your “stamp of approval”. We could not have said it better! Again, thank you for your perfect review and recommendation and we really look forward to serving you again.~Luis More

Riverside, California
2 reviews
5 of 5 stars Reviewed December 10, 2013

Our first time to this hotel, combination business and leisure. We usually stay at a Marriott brand hotel because we are Marriott Rewards members. Our stay at the Holiday Inn Express in Palm Desert was a pleasure; the staff is very friendly but also professional and efficient. The room was clean and comfortable; breakfast was better than at other 'free... More

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Jesse F, Thank you for taking the time to rate your recent stay with us and for awarding us with such positive comments and on our service, cleanliness, value and breakfast. We appreciate your feedback and we are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2013

I was in CA on part of a three week business trip and this was my second hotel in a week. When I arrived they had everything ready for me so the check was quick, easy and friendly. In my four night I had a problem with my TV. They had maintenance come down and check in just a few... More

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear BusinessTravelever711, Thank you for your kind review. We are very proud of Charlene and Graciela and our entire staff, Each of them have advanced education in “WOW!” and like nothing more than seeing our guests leave very satisfied. Thank you for your recommendation!~Luis More

Aurora, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2013

The staff, service and amenities were above my expectations. They went out of their way to make my stay a pleasure. Room was clean, quality of complimentary breakfast was very good and all other amenities including health center, lobby, and entrance were very clean.

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Rick H, Thank you for staying with us and taking the time to leave a review. We are glad you had an excellent experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.~Luis More

Palm Desert, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2013

We came to Palm dessert to attend a seminar and stayed at this property. Staff was just great and I must make a special mention about the GM, Luis Valderama. He was extremely helpful and I was impressed to see him both Saturday and Sunday, I saw him engaging with all the guests at breakfast time and made everybody feel... More

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Georgia Q, Thank you for taking a moment to review our hotel. When I receive a comment such as yours, I am more than gratified, as you are a guest who both appreciates as well as understands the hotel culture and service we offer. We pride ourselves in leaving our guests with lasting memories and we are delighted that... More

Lake Isabella, California
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 2, 2013

Reservations had been made for 8 ladies for 2 nights. We were supposed to have 4 rooms. When we arrived we were told our reservations were for the following 2 nights rather than the day of our arrival. The rooms we were supposed to check into were not available for the first night. They put us in 3 "executive suites"... More

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Lakemoosecap, I would like to thank you for taking the time to review our hotel; we are disappointed that we were not your favorite hotel experience. Based on the information described in your comments I was able to gather some facts about your reservation. Your sorority sister made three double bed rooms reservation. You arrived a day early. Given... More

Santa Rosa, California, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 1, 2013

Even though I knew I was booking two double beds, I thought it might be because of tight quarters. It wasn't. The headboards were queen size, the beds, double. There was plenty of room for queen size beds. The electric outlets wouldn't hold chargers so phones didn't get charged overnight. TV kept going out for same reason. Water pressure was... More

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Todd M, Thank you for providing us a detailed feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept our sincere apology for the shortcomings you experienced and we regret the issues you experienced during your stay. We have taken note of the points... More

Tehachapi, California
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 1, 2013

Nice quiet place to stay. Unfortunately, this time there were a few parents who don't know how to control their kids, and they were running in the halls. The front desk heard the running and quickly put a stop to that. Staff was friendly and knowledgeable about restaurants. The breakfast was good, with plenty to eat. Although on HWY 111,... More

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Bob K, Thank you for staying with us and taking the time to leave a review. We are glad you had a relaxing and quiet stay and enjoyed our famous cookies. We hope to see you many times! ~Luis More

Oceanside, California, USA
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 30, 2013

We wanted to stay in the desert for the Thanksgiving holiday. Both our sons are in their early 20s so we had to purchase two rooms. It is easy to go overboard with places to stay in the desert $$$. This place is a good choice. Here are my scores: Location - A Value - A Cleanliness - B Bed... More

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear John W, Thank you for your review, We are glad that we were able to meet your price for both rooms during your recent stay with us. We look forward to see you again in the future! ~Luis More

Los Angeles
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 28, 2013

Not a true suite - pony wall separating couch area from bed area. Felt a bit cramped. Lovely, relaxing pool area that was always empty the weekend we were there (in November). Breakfast - minimal paleo options (pre-shelled hard-boiled eggs, a little fruit, wafer-thin bacon. Also had biscuits and gravy (tasteless gravy and hard biscuits), machine-made pancakes (tough), very good... More

Was this review helpful? Yes 1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Token6500, Thank you for staying with us and taking the time to leave a review. We are glad you had a relaxing stay and enjoyed the pool area. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We appreciate the candid feedback we... More

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Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Express Palm Desert / Rancho Mirage Hotel
Holiday Inn Express Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Address: 74675 Hwy 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Palm Desert
#13 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout. ... more   less 
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