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All 22 Palm Desert hotels

Holiday Inn Express Palm Desert / Rancho Mirage

2.5 of 5 Hotel   |   74675 Hwy 111, Palm Desert, CA 92260
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Ranked #10 of 22 Hotels in Palm Desert
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Bull0080 San Francisco, California
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285 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I came in last minute with high expectations and was happily surprised with superior service. Cudos to Daniel at the front desk who passionately took care of my every need. I would not hesitate to return and would recommend everyone to deal with Daniel directly. Most appreciated!

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Cleveland, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Now I know we weren't staying at the Ritz. You would have never known that by treatment we received from all of the staff. I booked 2 rooms one for me and one for my brother and sister-in-law From the first encounter with the front desk, the staff in general went out of their way to make sure you were... More 

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Ric S, Thank you for your five points review. We work really hard at allowing only those “Called to service” to practice their skills at the Holiday Inn Express Palm Desert. Each of them have advanced degrees in “WOW!” Thank you for recognizing their efforts! See you soon.!~Luis More 

Buenos Aires, Argentina
Top Contributor
136 reviews 136 reviews
43 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed 1 week ago

I chose this hotel for the obvious reasons: I expected a comfortable room, with a good working space and a good breakfast, which are the trademarks of a HI Express. Well, I did get the usual good breakfast. However, that was it. The property needs URGENT updating (though the 70s motif wallpaper is cute). First of all the AC/heating system... More 

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear gmokatz, I am sorry to hear your expectations were not met and we fell short in providing you with an exceptional stay. Thank you for your feedback.~Luis More 

Camarillo, California
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just right for our one-night -4 of us in the King Suite. Hotel felt bigger than it is with the airy feeling & lots of shaded patio areas. Hotel was VERY clean and the staff were so freindly and professional. Let us check in 2 hours early and check out one-hour late. Pool fun the the kids. Great location, walking... More 

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear newdiet, Our staff thanks you for the perfect five points review, We do our best to make travelers feel at home while staying with us and we appreciate it when a guest takes the time to thank us for our efforts. Again, thank you for your great review and we really look forward to serving you again.~Luis More 

Kamloops, British Columbia, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay at the Holiday Inn Express in Palm Springs. The morning breakfast was great with a nice variety of foods. Stay was very friendly. The location was great. The only negative thing I can comment on was the old carpets. They were clean but a bit out dated. Room was nice & big.

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear VVenables, Thank you for choosing to stay with us while visiting the Palm Springs/Palm Desert area, and for your five points review. We are delighted that you enjoyed the hotel cleanliness and the complimentary breakfast. You will be happy to know that the carpet in some areas of the hotel will be replaced along with some other capital expenses... More 

Goleta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very pleasant stay. Well maintained. Lots of restaurants and shopping within walking distance. Clean pool and spa. Usual HIE breakfast in the morning. Yummy cookies in the afternoon. Staff was very friendly. We would stay there again.

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Yellowsubmawing, Thank you for staying with us and taking the time to leave a review. We are glad you had a good experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.~Luis More 

San Diego, California
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place was easy to get to, nice location for the small money spent. Stayed for one night to do a music event near by. The hotel is vey well kept very minor concerns in the room the black out shade in 111 has holes. The people or the staff were up early Sunday morning either cleaning at 7:00 AM.... More 

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear edinsd, Thank you very much for taking the time to provide us feedback from your stay. We sincerely appreciate hearing from our guests, and use this information to make improvements for future guests. We hope that you will come again on your next visit to Palm Desert. ~Luis More 

Bakersfield, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here recently for 3 nights before Thanksgiving. Hotel was very nice with a good breakfast in the morning. Besides the room being very nice, what stood out to me was the outstanding customer service, especially from Luis, the general manager. There was a genuine appreciation for any suggestions you could provide to make your stay better. I liked the... More 

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear warpaint, We thank you for your kind words, comments like these make us feel proud and be happy to be part of the Holiday Inn Express Palm Desert. We strive to give great and impressive service to all of our guests and the best way to achieve that is interacting with our guests because you are the “eyes and... More 

Surrey, British Columbia, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Usually stay at the Westin but had a short trip and wanted to stay closer to where i was golfing. service was as good as the westin the price was far better and Daniel at the front was amazing! will be back for sure. upon arrival had a less than 2 min wait to get checked in and Daniel was... More 

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Jeff S, Thanks for the GREAT review! We are throwing a party for Daniel Friday night, because of your review! Thanks for taking the time to let us know how "we" are doing. I promise, we are going to make him very happy. Please come back again soon! ~Luis More 

Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 8, 2014 via mobile

Want a less expensive alternative, but still close to all the action of Rancho mirage? Holiday inn is the place for you. Just minutes from the country clubs, casinos, and shopping areas, this is the nicest holiday inn you will ever stay at. The breakfast is delicious and pancake maker is the single coolest thing you'll ever see. In the... More 

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Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear A_Mills2014, You are absolutely right! We are here to make sure you have everything you need and you feel at home. All of our welcoming and friendly staff is here to make your stay great.Thank you ~Luis More 

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Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Hwy 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#5 Business Hotel in Palm Desert
#6 Family Hotel in Palm Desert

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