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Desert Springs JW Marriott Resort & Spa

4.5 of 5 74855 Country Club Dr, Palm Desert, CA 92260
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Desert Springs JW Marriott Resort & Spa
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Desert Springs JW Marriott Resort & Spa
Desert Springs JW Marriott Resort & Spa
Desert Springs JW Marriott Resort & Spa
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1,306 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Desert Springs JW Marriott Resort & Spa
See the most recent reviews
Philadelphia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2011

My family and I stayed at this resort and really had a great time. The view of the mountains and pool area was excellent, the restaurants were very good and we couldn't get over their french toast in the breakfast dining area- it was the best we ever had. I played golf on the mountain (valley?) course and really enjoyed... More 

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Long Beach, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2011

My girlfriend introduced me to this amazingly exotic resort a couple of years ago and had a blast. I bragged to everyone how it blew our minds. So when my husband asked to go for a quiet get away and golf for his BD. This place was exactly where I wanted to surprise him. Right away, I was so disappointed... More 

Was this review helpful? Yes 1
New Mexico
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 24, 2011

Always wanted to stay at this beautiful Resort and finally stayed in Feb. Friendly & gracious staff. Really delicious food, golfing, shopping, something for everyone. You have to stay here.

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Texas
Top Contributor
53 reviews 53 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 24, 2011

We stayed at the JW during the week. After reading reviews and hearing friends say, "Don't stay on week-ends" we took their advice. I called the Manager and asked what we were in for the week of our stay and he said; very quiet. We were NOT disappointed! No crowds with wild LA visitors...lol We were given a free upgrade... More 

Was this review helpful? Yes 1
chandler, az
2 reviews
5 of 5 stars Reviewed July 20, 2011

I attended a business conference here several weeks ago. The front desk staff was very helpful. They upgraded my room at my request. The food provided by the hotel was excellent. I also spent a day at the spa, which was lovely. The grounds are beautiful and well maintained. All the staff were friendly and helpful. All in all, a... More 

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Carlsbad, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 14, 2011

although this hotel was very large, the decor in the rooms was very comfortable but definitely not dated. Had a room that overlooked the pool. The first day here I just opened up the french patio doors and took a nap. There is a nice little club adjacent and a starbucks in the lobby. I look forward to visiting here... More 

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San Diego, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 12, 2011

As a Travel Agent I decided my husband and I would spend his birthday here. I love to go to all the places that we find and recommend for our clients. It helps in my job to get a feel for places. My first impression of the hotel was how horrible it was when I tried making my reservation. Let's... More 

Was this review helpful? Yes 3
JWDesertSprings, General Manager at Desert Springs JW Marriott Resort & Spa, responded to this review

Dear shoegal1126: We regret and apologize for the service issues you expereinced during your recent stay at the JW Marriott Desert Springs. The feedback you provided is critical to hear so we may ensure our future guests do not have the same experience. This will also allow us to focus our training on the specific areas you mentioned. Thank you... More 

Newport Beach
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 7, 2011

The staff is very friendly, the grounds and hotel look great and the rooms are clean and comfortable. However, the resort has two major problems with noise. The first one is from the caged exotic birds in the soaring lobby. The kids love to look at them but the adults, including me, are put off by the continuous shrieking. Not... More 

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 7, 2011

The JW Marriott and the surrounding area are just what you would expect of a Marriott in the beauriful desert. Sparkling pools and cute little gondolas complete the vision. Make a reservation for dinner at one of the resorts many tasty restaurants and enjoy the gondola ride to your dinner. There are also short gondola tours of the lake available,... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2011

we stayed a weekend, its a lovely place to experience, located in the middle of the hot desert this place should be appreciated what it is, tall palms, large complex, different pools, beautiful views of the golf course, breathtaking vistas, pink flamingos, black swans swimming, wonderful food and drinks, service everywhere was friendly and good, spa was amazing from the... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Golf course(20)
  • Very nice(13)
  • Pool area(13)
  • Main pool(11)
  • Lobby bar(8)
  • CUSTOMER SERVICE(6)
  • Friendly and helpful(4)
  • Fitness center(3)

Additional Information about Desert Springs JW Marriott Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Desert Springs JW Marriott Resort & Spa 4.5*
Number of rooms: 884
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Also Known As:
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#3 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert

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