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All 22 Palm Desert hotels

Desert Springs JW Marriott Resort & Spa

4.5 of 5 Resort   |   74855 Country Club Dr, Palm Desert, CA 92260
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70%
Ranked #10 of 22 hotels in Palm Desert
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 10, 2009
Delta_Gap Redlands, California
  • Reviews (1,146)
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1,146 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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There are newer reviews for Desert Springs JW Marriott Resort & Spa
See the most recent reviews
Redlands, California
2 reviews
3 of 5 stars Reviewed June 10, 2009

My wife and I got a tip from a co-worker to stay here for our anniversary. I booked the hotel without much research but I did look at the pictures which were amazing. As we entered the looby we were quite pleased by the lobby and surrondings which remind us of the Hilton on the big island. Staff very friendly... More

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San Diego
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2009

The JW is a fun place to go with a group of people. The main highlight of this hotel is the pool during the day. During busy months, they actually require wristbands to get into the pool area, and the pool gets packed. They are pretty strict about the amount of wristbands they give out per room--so if going with... More

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Bryn Mawr
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2009

My husband and I flew to Palm Springs to spend a quiet weekend with our daughter who is attending a yoga teacher training there. It was a nightmare! The place was filled with people who drove from Los Angeles and Orange County. From Morning until night there were throngs of obnoxious people. There was not a seat to be had... More

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Northern Arizona
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2009

This is one of my all time favorites.... what a pretty golf course and so user friendly. An array of restaurants that must make other resorts simply jealous. Lots of beautifully kept grounds that beg photo opportunities. It's common for thier to be live music somewhere on the property also.... Charming .... Gondola rides to outlying restaurants and more than... More

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Irvine, CA
Contributor
13 reviews 13 reviews
8 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed May 17, 2009

Big Name, Big Looby, Big Lake...still like Motel 6. Motel 6 probably has better service though. Front Desk • We had made reservations for a signature view room about two weeks in advance on the internet. Front desk assigned us to a regular room, not a signature view room. When we protested the front desk was willing to give us... More

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Phoenix, AZ
1 review
2 of 5 stars Reviewed May 10, 2009

The hotel charges an exorbinant "resort fee" on top of the already too high price for this hotel. The staff was ok, the room was ok, parking was terrible. On the weekend the parking is non-existent! The room was average at best, and the bathroom was anything but clean. There was BLOOD on the wall and dirty fingerprints on the... More

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Varese, Italy
Top Contributor
110 reviews 110 reviews
74 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 6, 2009

The minute you enter this hotel you ohhhhhhhh everywhere is such a fantastic place to stay - The hotel is built around an internal garden with an inside lake you should see it... the atmosphere is great - staff is very friendly - definitiely will go back..summer rates are cheaper than winter

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indy
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 19, 2009

We are Marriott Elite members and their marketing is, “Room request -- priority given to elite member’s room request.” We redeemed Marriott Points for 2 connecting rooms for 7 nights. It was an enormous struggle with the Front Desk to get our room request fulfilled! My husband had called the hotel directly on 3/16/09 regarding our room request. When we... More

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San Diego
1 review
3 of 5 stars Reviewed April 13, 2009

I admit that we have stayed in really nice hotels, however, we can travel on a budget. With this trip we planned on spending a lttle more with the expectation that we would be staying at a really nice resort. This hotel is deceiving. When you drive up to the hotel it looks beautiful. The lobby is impressive and the... More

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Phoenix
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 11, 2009

I recently stayed at this hotel for a convention, My initial impression was wow, what a hotel, great entrance, easy access, views to die for, fantastic pool etc then i met the staff. I arrived on a Friday evening had to stand in line because there was only 2 front desk agents on duty both were helping guests but it... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Golf course(20)
  • Main pool(14)
  • Very nice(13)
  • Pool area(13)
  • CUSTOMER SERVICE(9)
  • Lobby bar(8)
  • Friendly and helpful(4)
  • Fitness center(3)

Additional Information about Desert Springs JW Marriott Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Desert Springs JW Marriott Resort & Spa 4.5*
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs

432 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Palm Desert #3 Top resorts Hotel in Palm Desert #10 Romantic Hotel in Palm Desert #11 Family Hotel in Palm Desert
Hotel Class
Number of rooms
884

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