We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Palm Desert hotels

Desert Springs JW Marriott Resort & Spa

4.5 of 5 Resort   |   74855 Country Club Dr, Palm Desert, CA 92260
Hotel website
Hotel deals
Hotel amenities
Special Offer
$100 Nightly Credit
Save Saved
You added Desert Springs JW Marriott Resort & Spa to your Saves list
Desert Springs JW Marriott Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #9 of 22 hotels in Palm Desert
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 20, 2009
mugwump555 los angeles
  • Overview
  • Reviews (1,153)
  • Photos (443)
  • Amenities
  • Q&A
  • Room tips (305)
  • Location
  • More
Write a Review

1,153 people have reviewed this hotel

Traveler rating
    448
    357
    168
    112
    68
See reviews for
244
335
28
275
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
There are newer reviews for Desert Springs JW Marriott Resort & Spa
See the most recent reviews
los angeles
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2009

Stayed here for two nights in August. admittedly, not the busiest time. 110 outside, but between the hotel's wonderfully air conditioned interior and the pool, it was no problem keeping cool. This is an enormous resort, perhaps the largest in the Coachella Valley. It covers nearly a square mile the front desk told me, and there's a lot to do... More

Was this review helpful? Yes 1
California
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 12, 2009

My Wife and I stayed at the JW Marriott-Desert Springs for our Anniversary. In the Summer, they have some fantastic package deals and we took advantage of a Spa package. The Spa at Desert Springs is fantastic! They have a Day Spa that allows you to spend all day relaxing and taking advantage of the amenities. Our package included two... More

Was this review helpful? Yes 1
California
1 review
3 of 5 stars Reviewed August 10, 2009

This place must have been great at one time and the service is impeccable still but the facilities are tired and the accommodations need a completely redo. The door hinges are rusty, the pool chairs old, the parking kind of creepy and cottage cheese ceilings are just unattractive.

Was this review helpful? Yes
UK
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed August 9, 2009

After a good stay last September, we came back. I will be brief! - Room filthy and not prepared - know exactly what the previous occupants ate and drank, the stains were all over the flat surfaces. - "Quiet Pool" - what a joke. Illustrates how a few idiots can wreck the holiday of many. Rules totally ignored and the... More

Was this review helpful? Yes 1
Scottsdale, AZ
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2009

We went to Desert Springs JW for a guys golfing trip in June. There were six of us and we had 3 rooms. The property is very clean and nicely manicured. Many of the people we intially met were very rude. No one really wanted to help us and our luggage stayed in the lobby for over two hours because... More

Was this review helpful? Yes 1
Las Vegas, NV
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 6, 2009

What a beautiful resort! The rooms are beautiful, the pools are amazing, and the golf course is very well-kept. We enjoyed visiting the many birds downstairs - parrots, love birds, etc. - so full of character and fun...what a nice touch. The entire resort is elegant. We enjoyed Mai Tais in the pool, relaxed in the water and jacuzzi, we... More

Was this review helpful? Yes
Calabasas, California
Top Contributor
80 reviews 80 reviews
44 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 5, 2009

We were looking for a place to hangout for July 4 weekend with small kids. Marriott member so wanted to stay with Marriott. Had also been to esmeralda before and loved it but decided to try this one instead. Pros: Typical Marriott in terms of room quality, clean, etc etc. The rooms are sizable and have a pullout sofa which... More

Was this review helpful? Yes 2
Playa Del Rey, CA
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 29, 2009

I love this resort. Why? It isn't because I had a perfect experience (I haven't!), or amazing accommodations (I've seen better), or five star service from everyone every time (perfect service only here and there). I love this resort because it's comfortable and everything I need is right there. Once we pull up in the car, we always end up... More

Was this review helpful? Yes 4
Tampa
1 review
5 of 5 stars Reviewed June 27, 2009

From the drive in to entering the resort, the scenery fit the website's description. The place is BEAUTIFUL! The staff was friendly and courteous and it was close to EVERYTHING that we needed. We felt totally safe the entire time we were there, and they kept the place spotless. We LOVED it, we didn't want to leave, and we are... More

Was this review helpful? Yes
Newport Beach,CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 16, 2009

My wife and I stayed out here this past weekend for a quick get away and were really disappointed. We knew going in that this is really a "scene" which is fine but they seem to be lacking the basic luxuries that this property used to offer. The service was pretty good as everyone was eager to please but it... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Desert Springs JW Marriott Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Desert Springs JW Marriott Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Golf course(20)
  • Main pool(14)
  • Very nice(13)
  • Pool area(13)
  • CUSTOMER SERVICE(9)
  • Lobby bar(8)
  • Friendly and helpful(4)
  • Fitness center(3)

Additional Information about Desert Springs JW Marriott Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Desert Springs JW Marriott Resort & Spa 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Orbitz, Tingo, Travelocity, Priceline, TripOnline SA, BookingOdigeoWL, Hotels.com, Otel, Venere and Agoda so you can book your Desert Springs JW Marriott Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs

443 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (423)
Viewed
Room/suite (65)
Viewed
View from room (49)
Viewed
Hotel & grounds (109)
Viewed
Pool/beach area (38)
Viewed
Bathroom (13)
Viewed
Family/play areas (1)
Viewed
Dining (7)
Viewed
Other (141)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Palm Desert #2 Top resorts Hotel in Palm Desert #11 Family Hotel in Palm Desert #11 Romantic Hotel in Palm Desert
Hotel Class
Number of rooms
884

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer