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All 22 Palm Desert hotels

Desert Springs JW Marriott Resort & Spa

4.5 of 5 Resort   |   74855 Country Club Dr, Palm Desert, CA 92260
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Ranked #9 of 22 hotels in Palm Desert
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
h2ojet Olympia, WA
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1,065 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Olympia, WA
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent the past week here. Unbelievable fauna and flora. Stayed in a Parlor Suite with an attached bedroom. Incredible views of the pool and property. Terrific options for restaurants on property. Great food and service.

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San Diego, CA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just returned from a three day trip with family (kids age 7 and 10) and friends for mini Spring Break vacation. Overall, we were a group of 12, including 6 kids under age 12. The rooms are fine. All the employees that walked by always greeted me with a smile and a "hello." There are three pools: one for the... More

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White Rock, BC
Top Contributor
50 reviews 50 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were fortunate to have the opportunity to stay at the JW Marriott in Palm Desert as my husband attended a conference onsite. This is an amazing property. It is situated in the middle of a Golf Course surrounded by water - lakes, palm tree and luscious green landscape. Our room was beautiful, spacious and with all... More

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Montreal, Canada
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a business trip, but the hotel was as full of families enjoying vacation. Sort of a weird combo. That being said the staff is great and helpful but does not totally transpire the same standard across the whole resort. Nothing in comparaison of a Ritz or any real 5 stars. This is a huge complex so expect to... More

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DesertSpringsJW, General Manager at Desert Springs JW Marriott Resort & Spa, responded to this review

Thank you so much for your detailed feedback on our resort. I greatly appreciate constructive input as we're always looking to address our guests' concerns. I am thrilled to hear that you enjoyed so many of our resort's amenities and I hope to welcome you back to JW Desert Springs very soon. More

janesville
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were lucky to stay at the JW Marriott Resort & Spa in late March and early April of this year. We rented a car as the drive there from the airport was about thirty minutes of pretty easy driving and wonderful mountain views. The resort has a beautiful golf course, lush flowers around a mini-golf ,... More

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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here just for one night from driving to Las Vegas. It was decent property with nice golf course, big swimming pool and good restaurant. The room was alright nothing special and I think need a little reno. Service was great so nothing to complain about.

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Senior Contributor
29 reviews 29 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We spent a week during spring break at this hotel. I am a Platinum Marriott member (75 nights per year) and know the brand well. Like a typical Marriott, it had a quite, comfortable room, nice facilities and friendly staff. However, it is not a luxury hotel/resort. On Saturdays, the pool area is packed and exciting. Other days, most chairs... More

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DesertSpringsJW, General Manager at Desert Springs JW Marriott Resort & Spa, responded to this review

First and foremost thank you for your support of Marriott and congratulations on your Platinum status. I certainly appreciate your detailed observations regarding the pool area, luggage storage and the state of the greens. I have shared these comments with my specific team leaders to reevaluate. I also appreciate the acknowledgment of our staff and your experience at the Oasis.... More

Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed 1 week ago

This JW needs a renovation. The property is tired. The rooms smell and shower pressure is too high and shower door leaks. View of golf course and mountains from the room is good. This is ok for business. I would not come back with the family or as a couple.

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DesertSpringsJW, General Manager at Desert Springs JW Marriott Resort & Spa, responded to this review

Thank you for your specific feedback about your experience and, in particular, the status of your guest room. I apologize for any inconvenience that the shower caused you. I will specifically look at the room you occupied so we may quickly resolve. I hope that you’ll consider returning to our resort to experience all leisure activities we have to offer.... More

Dallas,Texas
Contributor
19 reviews 19 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Guys trip to Palm springs to play golf. Stayed at the Marriott. Big convention hotel. Massive grounds and Lobby. Had room issues on check in. Despite reserving months in advance got placed in several undesirable locations (i.e. the north forty). To their credit the manager on duty did rectify the situation the next day with a decent room and view.... More

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DesertSpringsJW, General Manager at Desert Springs JW Marriott Resort & Spa, responded to this review

Thank you for taking the time to share the details of your stay with us. I have made a note of your concerns related to the lack of assistance with your luggage & golf clubs, and made my guest services team aware. I am pleased to hear that we were able to help with your request for a room upgrade.... More

Rockville, Maryland
Top Contributor
56 reviews 56 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Second time staying at this resort, as I have stayed at sister properties, Shadow Ridge and Renaissance before. First time here, had a great room above the lobby. This time, we were put in room #3259, which is the furthest away from the lobby that there is. Granted, arrived on Saturday, January 18th, and there was a large golf tournament... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(20)
  • Main pool(17)
  • Pool area(13)
  • Very nice(13)
  • CUSTOMER SERVICE(11)
  • Lobby bar(8)
  • Friendly and helpful(4)
  • Fitness center(3)

Additional Information about Desert Springs JW Marriott Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palm Desert
#2 Top resorts Hotel in Palm Desert
#9 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Desert Springs JW Marriott Resort & Spa 4.5*
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs

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