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All 22 Palm Desert hotels

Residence Inn Palm Desert

3.0 of 5 Hotel   |   38305 Cook St, Palm Desert, CA 92211
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Ranked #13 of 22 hotels in Palm Desert
A recent review
5 of 5 stars reviewed 2 weeks ago
Raj S Surrey, British Columbia, Canada
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185 people have reviewed this hotel

Traveler rating
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    64
    35
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Surrey, British Columbia, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Marriott is my favourite hotel for booking family getaways..I had a very pleasant stay at this hotel and would highly recommend to family and friends..staff are friendly helpful the pool is great..we used the gym also I did laundry cost me next $4 did not have loads of laundry to do when I got home. There was a miscommunication... More

Was this review helpful? Yes 3
Carlsbad, California
Contributor
20 reviews 20 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good for an overnight accommodation. Comfortable room with pull out couch; nicely appointed with full kitchenette and free breakfast. Breakfast was nothing special, but it was good for a quick bite for coffee and breakfast for kids. Small pool but nice outside area for barbecuing or gathering, complete with basketball court.

Was this review helpful? Yes 1
Jackie H, Front Office Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us. Your feedback is greatly appreciated. We hope you will return to stay with us next time you are in Palm Desert. More

Tucson, Arizona
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love the summer rates at hotels in Palm Desert in July! For a very low rate, we were able to enjoy a wonderful, relaxing night at the Residence Inn on our way home to Arizona. We arrived at 2 instead of 4 but they checked us in immediately. We had a large 'suite' with a patio and easy access... More

Was this review helpful? Yes 1
Lomita, California
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

I so enjoy staying here. The staff is always spot on. Jennifer took care of our reservations and everything we needed. During the week is so nice! Not crowded! Had the pool to ourselves for 2 days. The rooms are always clean, and they have redone the interiors of the rooms. Very nice. They serve a great breakfast every morning... More

Was this review helpful? Yes 1
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert and your continued loyalty. We are happy to hear that you enjoyed your stay. We hope to see you again soon! More

Surfers Paradise, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed for 2 nights at the Residence Inn in a 2 bedroom suite. The room was well equipped and spotlessly clean, the hotel pool and spa pool were also spotless ad provided relief from the morning and evening sun. As we're travelling for 6 weeks we used the opportunity to wash our clothes in the laundry $1 a cycle... More

Was this review helpful? Yes 1
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear that you enjoyed yourself during your stay. We hope you have safe travels for the remainder of your journey. Thank you again for staying with us and taking the time to share your experience. More

Vancouver
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 9, 2014

Our group of 3 booked the Residence Inn as part of a package with Allegiant Air. We chose this particular hotel because the airline's website stated that a standard room included either a king or two queen beds and a sofa bed. Two queens and a sofa-bed would have suited us but when we checked in, we were told that... More

Was this review helpful? Yes 2
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

We are happy to have had you as our guests here in Palm Desert. We are always looking into ways of refreshing our breakfast buffet and will continue to strive for our guests’ satisfaction. Thank you for your comments and for sharing with us. We hope to see you again soon! More

Huntington Beach, California
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2014

I have stayed at many Residence Inns and other Marriott properties and have had hit or miss experiences with some Residence Inns. This one was a hit. The 2 bedroom suite we had in building 4 was clean, quiet and had a partial mountain/golf course view. We could sit on the balcony and watch the rabbits and road runners go... More

Was this review helpful? Yes 2
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! I am very sorry for the dirty pool/spa. We have been working with our maintenance crew and vendors to keep them as clean and as refreshing as possible. Thank you again for staying with us and sharing your experience. We hope to see you in the near future! More

MAGALIA
Top Contributor
142 reviews 142 reviews
112 hotel reviews
401 helpful votes 401 helpful votes
4 of 5 stars Reviewed June 3, 2014

Over the years we stayed at several Residence Inns and liked very few of them. This one is a remarkable exception. It is not one of the newest Residence Inns and the kitchen in our unit needs remodeling. But aside from that everything was perfect, even the service (which is far under Marriotts standard in a lot of RIs that... More

Was this review helpful? Yes 1
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy hear that you and your family enjoyed the area! We hope to see you again next time you are in the area! More

Ahwahnee
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 26, 2014

First time at this property & we'll definitely go back again. Accommodated us with no flack for early check in and second floor room. Room was spacious, well appointed, and very clean. Great hot breakfast and staff very welcoming. Nice patio and view of neighboring golf course. A short drive up Cook St. is a Ralph's market that has a... More

Was this review helpful? Yes 1
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear that you enjoyed your stay with us! We hope to see you next time you are in the area! More

New York, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2014

My experience with this property has been quite consistent for my trips .Don't expect 5 star amenities, but rooms were clean, staff was friendly and property is maintained very well. . Overall it is a nice place to stay!

Was this review helpful? Yes 1
JohnathanKennedy, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for continuing to be a loyal guest with us. We hope we will continue to be your hotel of choice next time you visit the area. More

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Additional Information about Residence Inn Palm Desert

Address: 38305 Cook St, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Palm Desert 3*
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Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Palm Desert Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Palm Desert
Hotel Class
Number of rooms
130

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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