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Residence Inn Palm Desert


Hotel class 3.0 of 5
38305 Cook St, Palm Desert, CA 92211
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Reviews you can trust

80% Recommend
3.5 of 5 stars 43 reviews
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All (43)
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Horrible
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1 of 5 stars
Yugapartseh   1 contribution
Santa Barbara, CA
Sep 9, 2009 | Trip type: Family

We had this place reserved for the Labor Day weekend, 09/05/09 - 09/07/09. The first thing we noticed was the bug spray guy in the lobby while we were checking in. Lo and behold, the bug spray guy knocked on one of our units and he said the previous guest complained about bugs. The second thing I noticed was the... more

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2 of 5 stars
erevrav   2 contributions
Los Angeles
Aug 3, 2009 | Trip type: Friends getaway

I was not so impressed with the Residence Inn. I expected much better service and accommodations. There were a few things I noticed about the room - the room smelled really bad. I think it was the cleaning supplies - they smelled terrible. There was a tile in the bathroom that was loose and there was a stain in the... more

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5 of 5 stars
dtgundy   4 contributions
kennewick wa
Apr 9, 2009 | Trip type: Couples
1/1 found this review helpful

We secured this lovely room through Priceline at a great rate. We were pleasantly surprised with how great it was! The lobby was very welcoming with free newpapers and magazines, free coffee and tea. The staff was helpful and cheerful. They directed us to our room through beautiful landscaped grounds. We passed the pool, hot tubs, tennis courts, pickleball court,... more

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4 of 5 stars
MinnesotaTravelindog   30 contributions
minnesota
Feb 27, 2009 | Trip type: Couples
1/1 found this review helpful

Exterior of the hotel is nicely kept,pet friendly with green space for pet exercise.Rooms are in need of updating.Furniture and cabinetry is dated and worn.I am not a fan of the pet fee,just because it seems to be just a revenue getter,not a cleaning fee as it is billed.Rooms were clean and comfortable.Hotel was quiet.Breakfast was good,several choices daily.I don't... more

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5 of 5 stars
Yankdo   16 contributions
Cape Cod, MA
Feb 23, 2009 | Trip type: Family
1/1 found this review helpful

We just came home from a 5 night stay at the Palm Desert Residence Inn. First I have to admit that we were using Marriott Flex Rewards certificates to "pay" for our accommodations which may/may not have influenced the quality of our assigned room. I had read all the reviews on this hotel and now rereading them I think they... more

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2 of 5 stars
travelfromaz   1 contribution
travelfromaz
Dec 29, 2008 | Trip type: Family
0/1 found this review helpful

We stay at alot of Residence Inns around the country so have much to compare this too. This property falls far short: -The furnishings and fixing are cheap, old, dated and inadequate (no room has any bureaus for clothes - we called to ask. Where do long term guests keep their clothes?? -Hotel does not offer real 1 bedroom options.... more

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4 of 5 stars
lulubellAlberta   5 contributions
Alberta
Nov 17, 2008 | Trip type: Couples
1/1 found this review helpful

We just returned from a 4 night stay at the Residence Inn in Palm Desert. Our room located on the 2nd floor had a lovely view of the golf course and the mountains from the balcony. Our room was clean and the beds are extremely comfortable. The daily maid service was minimal only making the bed, cleaning the bathroom changing... more

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5 of 5 stars
Funsunca   2 contributions
Santa Barbara
Sep 10, 2008
1/1 found this review helpful

I just needed a place to sleep for a night and this place had a reasonable rate and was convenient for me. It was quiet and clean. The pool looked nice but I didn't use it. I decided to change rooms a few times to find one that I didn't find musty smelling (the room type I picked were only... more

Not too bad!
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4 of 5 stars
JeroldsSis   15 contributions
SoCal
Jul 25, 2008 | Trip type: Family
1/1 found this review helpful

My family of 4 stayed here from 7/17-7/20 as well as my brother-in-law and his two girls. We stayed in the 2 bdrm/2 bath/full kitchen suite. It had a large balcony with a table and 4 chairs, though being 110 degrees it was too hot to sit out there. The rooms were nice and clean. One of the bedrooms is... more

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2 of 5 stars
Wanderlust-For-2   5 contributions
Canada
Jul 23, 2008 | Trip type: Couples
0/1 found this review helpful

Well, Let me say that we have stayed at this property and enjoyed it very much previously in 2005 & 2006. Both Trips were for week + over the Christmas holidays. However this last time turned the tables. We will not be back.They have taken to renting units out to long term stays. I believe they have a contract with... more

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Residence Inn Palm Desert Also Known As

  • Palm Desert Residence Inn
Address: 38305 Cook St, Palm Desert, CA 92211