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Residence Inn Palm Desert

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38305 Cook St, Palm Desert, CA 92211
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1 room 1 guest
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Residence Inn Palm Desert
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Letchworth Garden City, U.K.
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel to stay in for a few days. A very, very comfortable bed and excellent housekeeping. The pool was peaceful, cool and in a nice setting. The staff work really hard! The balcony gave the room a feeling of space and it had a good view.

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the first time and I am planning a return visit. We were upgraded to a suite and it was FANTASTIC!! The hotel is very well maintained, the breakfast is very good, and the service is outstanding. The location is perfect between the 2 large casinos and few minutes into Palm Springs. I highly recommend this hotel. Bravo!!

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Vancouver, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoy Residence Inn when we can, and this time it was part of our vacation package (air and hotel). We are a family of 4 and had 2 rooms in building 5, definitely recommended as it is away from the hustle and bustle of the front desk and party area. The pool and hot tubs are wonderful, the property... More 

Was this review helpful? Yes 1
Thousand Oaks, California
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We stayed this past weekend in the 2-bedroom suite. To say that this property is due for an upgrade would be an understatement. It is years overdue! The appliances were ok, but the stovetop was dirty. The laminate flooring in the kitchen area had stains on it as did the furniture. We didn't intend on cooking anything, but just in... More 

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Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us and taking the time to share your experience with us. The cleanliness of our hotel is one of our top priorities and the manner in which your room was cleaned is unacceptable. I will be reviewing your comments with my housekeeping staff. I hope you will forgive us for this incident and give us... More 

Hong Kong, China
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice styled rooms. Loved the 2-bedroom unit with 2 baths. It is well maintained. Lovely pool especially on a hot day. A small gym, but it will get through your workouts. Palm desert is a very quaint city, nothing much to do except a lot of R&R. If you need a good break from the hustle and bustle of... More 

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Bloomington, Indiana
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 3, 2015

This property is a bit tired; new appliances and updated rooms, the outside of the buildings needs more TLC. That being said, the staff couldn't be nicer and the common areas are impeccably well maintained. We would definitely return. There are a number of rooms with a view but buildings close to the pool have limited views. Building 2,3, &... More 

Was this review helpful? Yes 1
Wilmington, North Carolina
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 28, 2015

This Residence Inn is up to the standard that I have come to expect from Marriott. My room is clean, comfortable and well appointed. The hotel staff is friendly. It seems to me that the pool is temperature controlled. On my previous trip to this area I stayed at a different hotel. The pool there was like bath water. The... More 

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Las Vegas, Nevada
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 17, 2015

We have stayed at this facility several times in the past, it is centrally located near golf courses, fine dining, shopping and all the actives in the greater Palm Desert, Palm Springs area. Located just off hwy 10 on Cook St it is easy to find. Rooms are modern and well decorated with cooking facilities and a full size refrigerator,... More 

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Del Mar, California
Level Contributor
514 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
3 of 5 stars Reviewed May 26, 2015

We found this property to be one of your standard Residence Inn's. The rooms were clean with all of the standard amenities you would expect at these hotels. The pool area was good size with plenty of lounge chairs. The breakfast was okay and very typical for a Residence inn. The service was fine at breakfast and at the front... More 

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Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Michael, Thank you for staying with us in Palm Desert and sharing your experience. I am sorry we were unable to exceed your expectations during your stay. We will be using your comments for additional staff training and standards/product review. I do hope we see you next time your travels bring you to the area. More 

Redondo Beach, California
Level Contributor
129 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here Memorial Weekend, so we expected the hotel to be busy. We arrived late, after having spent the day at the Desert Premium Outlet Malls, which is 40 minutes from the hotel. On entering the room there was a mold odor. My nose led me to the beds and I found mold on the walls behind the beds... More 

Was this review helpful? Yes 1
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