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All 22 Palm Desert hotels

Residence Inn Palm Desert

3.0 of 5 Hotel   |   38305 Cook St, Palm Desert, CA 92211
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Residence Inn Palm Desert

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Ranked #15 of 22 hotels in Palm Desert
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
MelWacks Woodland Hills
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174 people have reviewed this hotel

Traveler rating
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    4
See reviews for
45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Woodland Hills
Senior Contributor
35 reviews 35 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great help yourself breakfast with fresh waffles, eggs, cereal, fruit, yogurt, etc. Nice small pool and nice clean room. Only problem was that room was not ready until after 5--and they wouldn't give us a late checkout after 1.

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Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had reserved the two bedroom unit for a long weekend. It was quite spacious. It lacked a couple of things: no soap to wash dishes by hand and no dvd player. There were only 4 of each: plates, glasses, utensils,... The unit was very clean and fairly close to town. I would stay here again because of the amount... More

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Cleveland
Top Contributor
182 reviews 182 reviews
49 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good location near I-10. Just a few minutes from Palm Desert shopping area & Palm Springs, so this is a great base location for a vacation. Rooms are very quiet & spacious. Friendly staff. Nice pool area and spacious lobby. Breakfast is better than average - real scrambled eggs and good fresh fruit. Our patio overlooked a golf course.... More

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Jackie H, Front Office Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying and rating our property. We are pleased to hear that you enjoyed your stay. All of our rooms are pet friendly , we do charge a pet fee of $75 plus tax for the additional cleaning procedures. We hope to see you in the near future. More

Laurel, Delaware
Top Contributor
71 reviews 71 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I enjoyed our stay at Residence Inn, Palm Desert. Suite is very comfortable. Pool are is wonderful, plenty of chairs and towels. Staff is very friendly especially Rulonda. Breakfast is offered everyday and Mon-Wed dinner is provided along with beer and wine. always plenty of seating. Hotel offers Pepsi Products which is a bonus for us. Great... More

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Jackie H, Front Office Manager at Residence Inn Palm Desert, responded to this review

Thank you for sharing your stay with us. We are happy to hear that you enjoyed your stay. We hope to see you soon. More

Kelowna, BC Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

February 17 to February 24, 2014 / # person 5 (parents, 2 7 year old boys and an 11 month old baby). Accommodation - 2 bedroom, 2 bath, full condo on the ground floor. We had an amazing stay at this Residence Inn. We were so happy with our condo. It was exactly what we needed for a young family... More

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Jackie H, Manager at Residence Inn Palm Desert, responded to this review

Thank you so much for taking the time to let us know about your visit. We are pleased to hear that you and your family enjoyed for stay. We hope to see you soon. More

Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We love visiting Palm Desert and always stay at a Marriott property - this was our first time staying at this Residence Inn. It could have been really enjoyable but it wasn't. Here are a few tips so you can avoid having a similar miserable experience. 1. Insist on having a second floor unit - we literally got no sleep... More

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Jackie H, Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us. I am sorry to hear that you did not enjoy your stay. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. More

Los Angeles, California
Contributor
17 reviews 17 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 1, 2014

We have stayed here twice on quick visits while buying Palm Springs property. The rooms are set up nice. They are clean and complete with everything you need. Breakfast isn't the best I've had but it worked as we weren't there on vacation. My only complaint is not having an elevator and getting a second floor room. A little harder... More

Was this review helpful? Yes 1
Jackie H, Manager at Residence Inn Palm Desert, responded to this review

Thank you for returning to our property. We are happy to hear that you enjoyed your stay. Your feedback is greatly appreciated. Please call us before your next visit so we can find a room on the ground level for you. More

MMHoustonTX
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 1, 2014

Where to start? The location is horrible - only Applebee's is within walking distance and there is no courtesy shuttle to accommodate customers without rental cars. There's no onsite restaurant. The free breakfast is ridiculous - cold scrambled eggs and potatoes, stale pastry, and oatmeal the consistency of thick mud; you have to shake the spoon to get it into... More

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Jackie H, Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us. I am sorry to hear that you did not enjoy your stay. I can assure you that your concerns regarding the breakfast items will not go unattended. Unfortunately, none of our buildings have elevators, but we will gladly hold a room for you on the first floor when needed. We hope you will return... More

1 review
5 of 5 stars Reviewed February 18, 2014 via mobile

From the moment we checked in the service was outstanding! Great breakfast! Could have more parking, but overall stay was excellent! Our room had a huge tub and bathroom! Quiet facility. Applebee's within walking distance. Was a tiny bit out of the way for our activities at the convention center, but we managed. We will stay there again!

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Jackie H, Front Office Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us. We are pleased to hear that you enjoyed your stay. We hope to see you soon. More

Bluffton
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2014 via mobile

All things are great...can't beat it..except the internet speed which was .49 Mbps.....that is like the old dial up internet...come on...this is unacceptable! Food was great, service was great, Internet was 1990..

Was this review helpful? Yes 1
JohnathanKennedy, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! I do apologize for internet speed. We are in the midst of improving the speed. I hope you will come see us again in the near future! More

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Additional Information about Residence Inn Palm Desert

Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Residence Inn Palm Desert Hotel
Palm Desert Residence Inn
Address: 38305 Cook St, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Palm Desert 3*
Reservation Options:
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