We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Palm Desert

Hotel website
Hotel deals
Hotel packages
38305 Cook St, Palm Desert, CA 92211
Special Offer
Mobile Check-In
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Palm Desert
View Map
Add Photo Write a Review

257 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Calgary
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Late on check-in, not enough staff a front desk at busy check-in time and no manager to be found. Rooms grubby and old, drapes and liner shredded from the sun, bed was like a jello pool! Wi-Fi kept dropping, breakfast was a 'cheap' all on paper ware, dog poop scattered around the little stretch of lawn that there was. Kitchen... More 

Helpful?
Thank Andrea D
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert. Please forgive us for your experience with us. We have shared your comments with our department managers for review. We always have a manager available to assist our guests. We will perform a condition inspection on the room you were in and make corrections if needed. We are a pet friendly... More 

Poole UK
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A special thank you to the girl on reception, for finding us a room ahead of check in time. This location was OK, everything had a kind of grained in grubbiness everywhere, I don't think open corridors were the greatest idea for a hotel in the desert - the dust gets everywhere. Breakfast and the evening social were equally hectic... More 

Helpful?
Thank Neil H
Monterey Park, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 27, 2015

a last minute holiday stay found us at the residence inn to get away from the kids and family. very clean. courteous staff. loved the kitchenette with the full fridge. full breakfast buffet. could not ask for more.

Helpful?
1 Thank Robert V
Palm Desert, CA
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed December 26, 2015

Great location for Palm Desert activities. Room clean, staff courteous and helpful. We chose a second floor room overlooking the golf course - nice to have a view as bottom floor looks through a fence. Desert Willow golf course was not very busy and looked pretty dry, but we enjoyed views of the mountains. The breakfast was a nice benefit... More 

Helpful?
Thank krbPalmDesert_CA
Vancouver, Canada
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

My husband, adult son and I had a fantastic stay. Our room was kept spotless, the beds very comfortable, and it was quiet. We used the pool at least once a day. Only downside - sometimes no towels at pool. Breakfast was good with fresh fruit, and the usual free breakfast fare. Excellent service!

Helpful?
Thank WesternTraveler60
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 23, 2015

I am a long-time Marriott member, particularly because of the consistent experience I have had with Marriott properties nationwide. I would advise travelers to STAY AWAY from this hotel. Here was my experience. I booked a stay at this hotel for the weekend of May 19th at this hotel and received a confirmation number. Upon arrival I was informed from... More 

Helpful?
1 Thank MMSea2015
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for sharing your experience with us in Palm Desert. I apologize for any inconvenience we may have caused you during your visit to Palm Desert; we would never want to transfer any of our guests to a different hotel. We did follow up with the Courtyard and we assure you no charges were incurred on your credit/debit card.... More 

Eastvale, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 21, 2015

We went with some friends to a concert in Indio this last weekend and decided to all stay at the Residence Inn based on the Marriott reputation and style of rooms. We had a nice one bedroom suite and our friends shared a two bedroom suite. Our room was so nice, very clean and set up really well. The kitchen... More 

Helpful?
1 Thank Art O
Winnipeg, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 19, 2015

Pros- -kitchen, including pots, dishes, stove top, microwave and full fridge - pool/ hot tubs -full breakfast - snacks/food with beer and wine Mon-Wed -Laundry - bbq's /fire pit/ basketball court / tennis - friendly / helpful staff - this is a hotel so no harassing timeshare sales people Cons- - cleaned everyday but did not always leave dish cloths,... More 

Helpful?
2 Thank kber82
Kingman, Alberta
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

This is a nice hotel with pleasant staff and good amenities. The room was just what we needed for our week, with a handy kitchenette, hot tub, pool, and breakfast facilities. The price was reasonable and we intend to visit again in the future.

Helpful?
Thank Paul M
Edmonton, AB
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed December 15, 2015

The hotel was was very nice and the rooms spacious, with a well equiped kitchen, sitting area, although the sofa was very hard, the bed was comfortable. They served a complimentery breakfast every morning,self serve, although not fancy there was a nice variety, fruit, Yogurt, cereal, waffles, eggs, sausage, etc. The location was easy to access and close to the... More 

Helpful?
1 Thank relaxedinedmonton
Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (55)
Viewed
Room/suite (30)
Viewed
View from room (6)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (14)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (3)
Viewed
View from room (1)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Palm Desert hotels
0.5 mi away
Homewood Suites by Hilton Palm Desert
1.0 mi away
The Westin Desert Willow Villas
0.8 mi away
Hampton Inn & Suites Palm Desert
Show Prices
Show Prices
Show Prices
0.1 mi away
Courtyard Palm Desert
Courtyard Palm Desert
#18 of 23 in Palm Desert
3.5 of 5 stars 192 reviews
3.5 mi away
BEST WESTERN PLUS Palm Desert Resort
3.5 mi away
Holiday Inn Express Palm Desert / Rancho Mirage
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay