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All 22 Palm Desert hotels

Shadow Mountain Resort and Club

45750 San Luis Rey, Palm Desert, CA 92260
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Shadow Mountain Resort and Club
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85%
Ranked #14 of 22 hotels in Palm Desert
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
blubs99 glendale, california
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61 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
glendale, california
Top Contributor
127 reviews 127 reviews
83 hotel reviews
211 helpful votes 211 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We came here because the golf course was the location of a car show we were exhibiting in and we felt the hotel would be most convenient. Upon checking in we were informed that this isn't a hotel, every unit is privately owned and different. Our room seemed dated and the bed & pillows were past their prime. The parking... More

Was this review helpful? Yes 1
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We are very grateful you stayed with us for the amazing Desert Concorso car show at the golf club. I'm sorry the property did not meet your expectations. While we offer services of a hotel, our resort consists of individually owned condos and each one has different decor. We do, however, have certain standard requirements and will remedy the situation.... More

Kirkland, Washington
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 27, 2014

We enjoyed a nearly ideal Christmas vacation at the Shadow Mt Resort Dec. 2013. Following the advise here we requested a newer unit and were happy to find a spacious, hotel like room that was newly remodeled. Every detail of the remodel was of the highest quality and we felt cosy and comfortable in our ground floor room with a... More

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Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We appreciate your detailed comments on our resort, our location and the value you experienced before the Christmas holiday. It is truly one of the most beautiful times of the year and a nice reprieve before the hustle and bustle of the season. We hope you make it back again soon as our temps are still in the 70s and... More

San Francisco, California
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2014

First time visitor in January... had a lovely visit! Staff was courteous and relaxed, beautiful and quiet area and facilities. 16 tennis courts, multiple pools, gated low-key community. Set in a residential area but only 2-3 blocks from El Paseo - the high-end shopping area which is fun to walk around. We were upgraded to a 2-bedroom unit (requested 1-bedroom)... More

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Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you for the kind words about our staff, many of whom have been working here for several years. Your visit in January most likely included our warm, sunny days we have experienced this winter, a bit warmer than usual. And, our location is prime being walking distance to El Paseo yet tucked away in a quiet residential area. We... More

Top Contributor
85 reviews 85 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 1, 2014

We stayed here for 6 wonderful nights -- probably influenced by the fabulous weather we experienced. We were in a studio on the 2nd floor in room 224 which provided us a very scenic views of the mountains and the central pool. The room furniture was a bit dated but for the most part very clean and suitable for our... More

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Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We are so pleased you enjoyed your visit in one of our poolside studios with great views. Unit 224 is new on our program and the homeowner has plans to upgrade furnishings, so perhaps you can request it again to see the improvements. Thank you for noticing our nostalgic photos of our history that we are very proud of. We... More

Top Contributor
416 reviews 416 reviews
43 hotel reviews
132 helpful votes 132 helpful votes
2 of 5 stars Reviewed January 21, 2014

Like the location near shops and dining. A big tennis club. Gated community. Did not care for bed, pillows or linens. Crumbly bits in the sheets. Enjoyed the pool view. No dining on site during our stay. A kitchenette in the room. Wood shutters and tile floors good for those with allergies. Tableware, a sofa and cafe dining area, along... More

Was this review helpful? Yes 1
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thanks for taking the time to comment. I'm sorry you did not sleep well and certainly need to know when the bed is not up to par (or sheets and pillows). I hope you will try us again, and am glad you enjoyed the visit and amenities. More

Portland. Oregon
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 11, 2014

We were lucky to be able to rent a studio just 2 weeks before Christmas for Christmas week the studio was adequate, could use some updating, but was clean and nothing to complain about, and the price was reasonable. The studios are individually owned, so I am sure they vary in quality.. The location of the resort is fantastic...2 blocks... More

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Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you for your candid comments. I will review them with staff in hopes your next visit is even better. While our condos are individually owned we do hold high standards and appreciate your feedback. I'm glad you enjoyed good tennis and our prime location. More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

Our family loves the time we spend at Shadow Mountain. Our children love the freedom of opening the condo door and playing volleyball, soccer or ping pong in the vast greenbelt area. We love that they can swim, play tennis and golf every day. The children and adult tennis clinics are superb, and Sharon at the Golf Club is a... More

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Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you for sharing such wonderful comments. We hope you and your family continue to visit and make lasting memories of fun in the sun at your home away from home! The grassy greenbelt is a popular location for families with children. We also appreciate your kind comments of staff, and are so glad you enjoyed your stay. Hope to... More

Vancouver BC
Top Contributor
125 reviews 125 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 1, 2014

We are members of the tennis club, and feel we have found the secret to fun in the desert. Cheryl or JR in the tennis office will call me to see if i want to play doubles "tomorrow morning at 9". Regular tennis matches, clinics, USTA matches, the ball machine, Linda's "upstairs" for breakfast, Wednesday parties, maybe a Calcutta, or... More

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Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We so appreciate our local members. You are a major contributor in keeping the tennis and golf club so vibrant and active. Our many members enjoy a multitude of activities and social events. We thank you for spreading the word and bringing your friends and families to our lovely resort. Looking forward to seeing you again soon. More

San Diego, California
1 review
5 of 5 stars Reviewed December 26, 2013

We had a fabulous time with our 4 grown children as their spouses stayed home with the grandchildren. It's been many years since we with with our own 4, and had the best time ever. Dancing ,swimming, playing tennis ,pingpong and just laughing for hours and bringing back fun memmories. We stayed in unit 410 and can hardly wait to... More

Was this review helpful? Yes
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

How lovely to have your family together for a special time of old memories and making new. We are honored you choose our resort for such an occasion and hope to see you all back again. More

Stratford, Connecticut
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2013

Shadow Mountain Resort is a very pretty and cozy resort. We loved that you don't need a shuttle to get from one area to another and yet everything you could want is available. The grounds are so well maintained and the staff in every area was very accommodating. When we had a difficulty with the wireless in our room, the... More

Was this review helpful? Yes
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you for your kind words of our special property. We couldn't have said it any better, and do look forward to your return soon. More

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Additional Information about Shadow Mountain Resort and Club

Also Known As:
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain Resort And Club Hotel
Shadow Mountain Hotel
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort
Address: 45750 San Luis Rey, Palm Desert, CA 92260
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Palm Desert
#12 Family Hotel in Palm Desert
#14 Business Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Charming resort, breathtaking views, figure-eight swimming pool, home to Desert Tennis Academy lessons & clinics. Located in the heart of Palm Desert, CA the Resort is walking distance to the shops, restaurants and art galleries along the famed El Paseo. Guests have access to cafe & bar, complimentary tennis on 16 tennis courts, tennis pro-shop, pools, jacuzzis, fitness room, massage services, saunas, poolside patio BBQ, volleyball, basketball, bicycle rentals, and more. ... more   less 
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