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Shadow Mountain Resort and Club

45750 San Luis Rey, Palm Desert, CA 92260
Hotel amenities
Shadow Mountain Resort and Club
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Ranked #10 of 22 Hotels in Palm Desert
A recent review
5 of 5 stars reviewed 1 week ago
Hmarton
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75 reviews from our community

Traveler rating
    29
    34
    10
    2
    0
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15
30
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was built in the 1940's and is totally charming. The grounds are beautiful and the rooms while not plush and super fancy, they are PERFECT for families. We loved the ability to have a kitchen in both rooms we got. It was like having our own condo. The kitchens are stocked with all the necessities, you just supply... More 

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San Diego, CA
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Love this place. The courts are great and the pool is pristine- Also the grill is pretty good. Very close to some great restaurants but why bother as they have kitchens and the mountain views are stunning from most of the balconies.

Was this review helpful? Yes
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We're so glad you enjoyed your stay. Our winter has been extra beautiful with snow on surrounding mountains and temps in mid 80s. Thanks for your nice comments on our views and amenities. We look forward to your return! More 

Sun Valley-Ketchum, Idaho
2 reviews
5 of 5 stars Reviewed March 1, 2015

We have stayed at the Shadow Mt Club for several years and we love it. Before we book the room we ask for advise, as we like the updated rooms - we have stayed in several different rooms and they have all been excellent. Clean, well stocked, internet (not great but on vacation!). The staff is so helpful and friendly.... More 

Was this review helpful? Yes
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We so appreciate your very nice reviews and are happy you enjoyed your recent stay and many others. We feel our inventory continues to get better and better, and strive to offer a fresh resort feel throughout the property. We would agree, out location can't be beat too! We look forward to your next visit. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2014

I booked this place for my wife and I. I wanted a nice get away from work and life. This place was so comfortable and our room was very nice. We stayed in 215. Great room single King room, nice wood floor style, and kitchen-et with everything you need to cook. Friendly staff, awesome pool, free wifi and parking. Super... More 

Was this review helpful? Yes 3
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We're so glad you enjoyed your return visit with us, and the tennis clinic. Thanks for your kind words. We hope to see you back again soon. More 

Issaquah, WA
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 10, 2014

I have been going to Shadow Mountain for several years for a 3 day tennis camp. I went again last weekend and, as usual, the tennis was terrific. The pro staff is very helpful and always fun. I stayed in a one bedroom, and this was one of the better ones I've been in. They all are decent, but some... More 

Was this review helpful? Yes 1
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thanks for returning to our Desert Tennis Academy for your tennis clinic! We are grateful for your nice comments and hope your game has improved, and look forward to seeing you back again soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

I stayed in a lovely retro modern deco studio at Shadow Mountain Resort. It was the perfect retreat! Over looking a large gorgeous heated pool surrounded by tall Palm trees. I enjoyed a comfy king bed and sofa, chair and round table and with two chairs. Nice modern kitchenette with two burner stove, micro/oven and medium sized refridgerator. I loved... More 

Was this review helpful? Yes 2
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Your review is very nice and leaves us smiling that you take in all that we offer at the resort. We are glad you enjoyed our great location to El Paseo, the full equipped kitchen (offered in every room), and recreation. We appreciate your patronage and do hope to see you back again soon! More 

Brentwood, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2014

This resort is my favorite place to stay when I am in Palm Desert! The grounds are beautifully manicured and the large pool is the STAR of the show! Equally fantastic are the pleasant staff, especially a gentleman by the name of Christopher. He operates the front desk and he is always a friendly face to see upon our arrival.... More 

Was this review helpful? Yes 2
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We so appreciate your kind words about staff and our resort amenities, and do hope you can return soon. More 

1 review
4 of 5 stars Reviewed November 3, 2014

It was a nice visit. The poolarea is clean and well taken care of. It's a little bit old standard in the rooms but nothing that disturbes. It's clean and not broken. We lived in a villa with two floors. 3 bedrooms, 2 bathrooms, 1 toilet a large livingroom with a open kitchen and dining area. Dubblegarage in the house.... More 

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Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We are glad you enjoyed your visit and accommodations, but wish we would have been proactive in providing a roll away bed sooner. The out of order bed now repaired, we do appreciate your comments. We look forward to your return, and are happy your family enjoyed themselves! More 

Airdrie, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 20, 2014

We booked this resort hoping for a nice unit. After circling around trying to find the place, which is off the beaten path, we requested a nice updated room, and were told it was "very nice". Wrong. The beds were squeaky, the screen door is very close to falling right out, the sheets were scratchy and the bedspreads thin, the... More 

Was this review helpful? Yes 2
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Many thanks for sharing your frank comments. We hope to better serve our guests needs by now offering email surveys to help us know specifics with each room. Thank you for noticing our 16 tennis courts and huge figure eight pool. We do hope you return for a better experience next time. Thanks, again! More 

Orange County, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 28, 2014

My husband and I absolutely love coming here. When we were talking about my 40th birthday, right away I said Shadow Mountain! My favorite vacation spot! We visited on the weekend of September 12th and as usual everything was perfect. The front desk manager is wonderful. She gave us a perfect room and made my birthday weekend wonderful! I can't... More 

Was this review helpful? Yes 3
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Not sure how we missed your nice review but are so happy your birthday was special and that you choose Shadow Mountain to celebrate! We appreciate your continued patronage and look forward to seeing you again soon. More 

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