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All 22 Palm Desert hotels

Marriott's Desert Springs Villas I

3.5 of 5 Resort   |   1091 Pinehurst Lane, Palm Desert, CA 92260
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Marriott's Desert Springs Villas I
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77%
Ranked #12 of 22 hotels in Palm Desert
Certificate of Excellence 2013
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209 people have reviewed this hotel

Traveler rating
    91
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    24
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88
70
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful view and grounds. Very spacious interior that has been renovated. Found old 1/2 eaten apple in the drawer next to my bed and a half full frozen jug of milk in the refrigerator when we moved in. Cleaning person came back for a dozen eggs that were left by the prior tenants so she must have cleaned something just... More

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The pros: the suites are nicely decorated and are spacious. But there were many cons for our family, mostly stemming from the fact that we have a two-year-old toddler. First, we weren't allowed to check in until late in the afternoon because our suite (which was a two-bedroom suite) was having tile work done in one of the bathrooms --... More

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MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas. While it is never easy to hear when we have not met our guest's expectations, we appreciate your feedback. We would welcome the chance to learn more about your stay and invite you to contact our Customer Care team at customer.care@vacationclub.com or by calling 800-860-9384. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stay in Palm Springs several times a year, different resort. This was my first time at Marriott Villas and the worst experience. We stayed at Marriott's Desert Springs Villas I. Check in is at 4 pm, check out 10 am.?? We arrived there at 3 pm. They told us they will call when room is ready. When no one... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas. We apologize for not exceeding your expectations during your stay with us. We would welcome the chance learn more about your experience and invite you to contact our Customer Care team at customer.care@vacationclub.com or by calling 800-860-9384. Thank you again for your review and we look forward to speaking with you soon. More

New Jersey
Top Contributor
52 reviews 52 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We did a timeshare trade and had a corner hotel room unit on the 2nd floor in Bldg T, which faced south and had a view of the golf course. We were granted all of our room requests except for the mountain view, which was fine. Check in was easy and didn't take too long. Room was comfortable, 2 full-size... More

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MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas. While we are disappointed for not exceeding your expectations, we appreciate your feedback and will share it with the appropriate managers. Thank you again for your review and we hope to see you again at one of the Marriott Vacation Club resorts. More

Austin, Texas
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 9, 2014

My wife and I have been Marriott Vacation Club owners for more than a decade and we have stayed at several of their resorts around the world. We have never had a particularly bad experience, including this one. However, it is also the case that our stay at Desert Springs Villas 1 was the worst visit we've ever had at... More

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MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott’s Desert Springs Villas. As a Marriott Vacation Club owner, we take your feedback seriously and appreciate you bringing your concerns to our attention. It is concerning that you were not given the high level of service that Marriott is known for providing . We would like to learn more about your experience and invite you... More

Marysville, Michigan
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed at Villas I for the first time - first time ever in Palm Desert. Loved the proximity to the JW Marriott, attractions (Living Desert, Joshua Tree, Flea Market, Palm Springs Aerial Tram), shopping/restaurants in the Coachella Valley. Check-in was effortless - our agent tried to obtain a corner hotel unit - to no avail. Once we checked in... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott’s Desert Springs! While we are thrilled you enjoyed your time with us, we apologize for not meeting your expectations when it came to service. Your feedback about the maintenance request is appreciated and will be shared with our operations team. Thank you again for your Tripadvisor review and we look forward to your next visit! More

Irvine, California
1 review
4 of 5 stars Reviewed February 28, 2014

We usually stay at the JW Marriott nearby, but since it was full we thought we would try the Villas. The Villas 1 is the closest to the JW so we chose to stay there. We arrived at 1:00 and tried to check in early but our one bedroom villa was not ready. Check-in is supposed to be at 4:00... More

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MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas! We are thrilled you enjoyed your luxury villa and the close proximity to the JW Marriott. Our team appreciates your feedback and looks forward to your next stay with us in Palm Desert! More

Seattle
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed February 23, 2014

As long time Marriott owners, we have stayed in many of their properties. This one has serious management problems. You are asked to check in at 4 pm and leave at 10 am. We try to follow the rules. We did request an earlier check in if possible. When we arrived at 3.30 pm, there was a line of at... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott’s Desert Springs Villas. We take your feedback seriously and appreciate you bringing your concerns about your check-in experience to our attention. We would like to personally respond to you and invite you contact our Customer Care team at Customer.Care@vacationclub.com or at 800-860-9384. We look forward to speaking with you soon. More

Rockville
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 11, 2014

We have been coming to Desert Springs Villas every year for the last 15 years. The villas are the biggest for Marriott Time Shares. The place needed a renovation a few years ago and it got one. There are some housekeeping issues at times but overrall, I wish I could live at this place. The staff is great and accomodating... More

Was this review helpful? Yes 1
Istanbul
Top Contributor
137 reviews 137 reviews
37 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 4, 2014

Desert spring villas were good for us as the villa was spacious, comfortable with good amenities. We had a two bedroom villa which was by the lake. Our girls loved feeding ducks every morning. Weather was also good which made our stay really a memorable one.

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

We appreciate your five-star review of Marriott’s Desert Springs Villas I! As a loyal Tripadvisor contributor, we take great pride in providing you with an exceptional vacation experience. We are also happy to hear your girls loved feeding the ducks during their stay! Thank you for your review and we look forward to welcoming you back soon. More

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Additional Information about Marriott's Desert Springs Villas I

Also Known As:
Marriott`s Desert Springs Villas i Hotel
Marriott`s Desert Springs Villas i Hotel Palm Desert
Marriotts Palm Desert
Marriott Palm Desert
Palm Desert Marriotts
Palm Desert Marriott
Address: 1091 Pinehurst Lane, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Palm Desert
#7 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott's Desert Springs Villas I 3.5*
Official Description (provided by the hotel):
Palm Desert serves as the exceptional setting for Marriott's Desert Springs Villas. Beautifully designed on 400 acres. Adjacent to the JW Marriott Resort & Spa. Enjoy 36 holes of manicured fairways, exquisite tennis facilities, a lavish European spa and tempting cuisine. On-site, soak up the sun and relax with 7 luxurious pools. ... more   less 
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