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Marriott's Desert Springs Villas I

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1091 Pinehurst Lane, Palm Desert, CA 92260
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1 room 1 guest
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295 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Murrieta, California
1 review
2 of 5 stars Reviewed 5 days ago NEW

I came in September with of my closest friends for a weekend away and from the minute we arrived experienced horrible staff ineteractions. Upon arrival the front desk clerk was rude, and short with us. He cut off my friend mid sentance and stopped answering questions and just gave us our keys like we were done. Later in the room... More 

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Huntington Beach, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We were here for a 7 day family vacation trip. Since the second I walked into my room, I complained about the smell! I was a cross between vomit, steaming muddy diaper, fungus feet and sweat! I am a nurse, so I know what those smell like. I could not find where the scent was eminating from, I even moved... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Our little family enjoyed this stay. Though, there are few minor complaints. The water temperature in our shower, was very warm. We took showers as soon as we arrived and the water was warm. We thought, "oh maybe, when the temperature cools down outside the water will cool down." Boy, were we wrong! The water temperature in our shower was... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review of Marriott's Desert Springs Villas! We are pleased to know your family vacation was accommodated by fun activities and a great play area for toddlers. Your feedback regarding shower water and service at the pool area is appreciated and will be shared with the resort management team. We look forward to truly exceeding your expectations... More 

Williamsburg, Virginia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived at 7:30 pm and still housekeeping did not have our room ready which they then credited our account a small token. View from room was excellent with views of golf course with mountains in background. Toilet plugged up one night and despite calling, no one ever showed up to fix it. Luckily, we had a 2 bathroom place and... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review, Susan! We are glad your well-appointed villa had a lovely view of the golf course and mountains. Your feedback regarding housekeeping is appreciated and will be shared with the resort management team for future improvements in training. We look forward to finding you your perfect Marriott Vacation Club Resort in the future! More 

Bucks
Level Contributor
126 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just spent three weeks here. This is one of our favorite resorts and we have visited several times. In the past, we have dreaded the long wait to check in. This year, however, with the new membership levels, Chairman's Club Status people were invited to check in at the gate. This was smooth,quick and efficient and a great... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review of Marriott's Desert Springs Villas! We are glad your time at one of your favorite resorts was spent participating in fun activities such as jenga and aerobic classes and the associates helped to make your stay special. We are sorry to hear about your issue with noise during your last week at the resort. Your... More 

Marana, Arizona
Level Contributor
207 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've now stayed both at Jasmine Court (part of Desert Springs II) and at Desert Springs I. We were in our Desert Springs I unit for essentially a month, so this review is based on a good deal of experience. We've been Marriott owners for decades and at a number of resorts, but none of those in Palm Desert. We've... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review of Marriott's Desert Springs Villas! We are glad we could accommodate you for a month long stay at the resort with a spacious and well-appointed villa. Your feedback regarding housekeeping, pool maintenance and pests is appreciated and will be shared with the resort management team for future improvements. We look forward to having you again... More 

Lake Arrowhead, California
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Went for a short family trip with the kids and found the unit to be very accommodating and comfortable. The many pools and other activities they do are a nice way to not have to go anywhere and just relax within walking distance. Restaurants are close by at the hotel by shuttle bus.

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review of Marriott's Desert Springs Villas! We are glad your visit to the resort was great, with a well-appointed villa and fun activities and amenities for the whole family. We look forward to having you for another relaxing getaway again at Desert Springs Villas! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place. Not quite as cleanly as our home FL resort and a bit slower paced. Pool bar closes at 5pm in 107+ degree weather? Really? You would have made a lot more money off us. Oh well the competition did. Will probably be back with a trade. Tennis lessons were great and very well instructed. All in all had... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review of Marriott's Desert Springs Villas! We are pleased the resort could be a great spot for much needed R&R time. We look forward to having you for another getaway to Palm Desert again at Desert Springs Villas! More 

Los Angeles, California
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 19, 2015

We have had our 2 weeks in Villas I for 20 years - always updating, always spotless, always great golf, always great food and entertainment at the hotel via an always on time shuttle! We are Legacy Owners, having chosen not to convert to the points based system, and we couldn't be happier!

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your TripAdvisor review! Wow, what a great view from your villa! We are so pleased to hear you have enjoyed your 20 years of ownership with Marriott Vacation Club and appreciate your kind words. We look forward to your next stay at Marriott's Desert Springs Villas! More 

Singapore
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 13, 2015

We exchanged a week from our home resort in Phuket, Thailand. The ability to exchange the annual week in itself is great and we have done it a couple of times. Marriott's standards are excellent although a bit predictable. The 2 bedroom unit in Desert Springs looks awfully similar to the one in Phuket or the one at Disneyland Europe.... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review of Marriott's Desert Springs Villas! We are pleased you and your family enjoyed spending time by the pool and playing a few rounds of golf during your time at the resort. We look forward to having you again on your next visit to Palm Desert! More 

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