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Hampton Inn & Suites Palm Desert

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74-900 Gerald Ford Drive, Palm Desert, CA 92211
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Hampton Inn & Suites Palm Desert
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Hampton Inn & Suites Palm Desert
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370 Reviews from our TripAdvisor Community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Palm Desert
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 8, 2015 via mobile

we stayed here for 5 nights recently and loved this hotel! The staff was extremely friendly and accommodating. All the staff were great but we were really impressed with Kenneth. We asked for a quiet room and we got an extremely quiet, comfortable, nice room we were very happy with. We used the pool area every day and it was... More 

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Hinesburg, VT
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 8, 2015

As an alternative, we'd highly recommend Homewood Suites in La Quinta. Much high quality hotel in much better condition and having much higher value. This Hampton appeared worn and dated in comparison. It is located close to the highway which is an advantage.

Review collected in partnership with Hampton

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Fort Worth, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 2, 2015

Palm Desert is expensive but this hotel was very reasonable for the area. Right off I-10 and easy to find. A few blocks from the action but worth the save on the pocketbook. Very clean, good breakfast and the beds are very comfortable. Worth the stay. I would stay there again. Oh, and they had cookies at the check-in desk.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 27, 2015

Just spent two nights here. We have stayed at Hampton Inns all over North America and have found them to be very consistent and reliable. Unfortunately, this property did not measure up to the national standard: 1. no safe in the room, 2. windows do not open, 3. Air-conditioning blasts full force right across the bed. No way to adjust... More 

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Craigflower, Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. Although there are certain standards that every Hampton must follow in order to keep the Hampton name, each one is unique to the area that it is located in. In reference to your... More 

Orange, United States
1 review
5 of 5 stars Reviewed February 27, 2015

This location is fabulous. Clean and comfortable rooms. Breakfast is delicous. The gym is great. The staff are friendly, helpful and professional. If you are looking at a full service hotel w/o paying the full service price this is a hotel you should definately consider.

Review collected in partnership with Hampton

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la
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed February 22, 2015

Arrived at 1:30 to check in. Yes , a bit early and was not too concerned when they said there should be at 3 pm . At4:30 pm still no room ready . There were about 8 other people waiting for 8 rooms . The excuse is they were sold out over the weekend . That is no excuse ...... More 

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Peter B., Thank you for taking the time to write a review about your experience at our hotel. We sincerely apologize for the delay you experienced checking in to the hotel. The problems you mentioned with check-in delays have been addressed. We appreciate you bringing this to our attention and we hope you will give our property a second chance... More 

Riverside, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 21, 2015

Hotel air condoning unit in the bedroom area blasts directly onto your bed. Rom décor extremely bland. Hotel rate is very high for a hotel with no amentities or features costs which is located directly off the freeway - I don't care if it is Palm Desert or Palm Springs - its a $89 room for $250+

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 17, 2015

It was a quick trip with an overnight stay. I like Hampton Inn and so I tend to judge them against one another. The hotel itself was average and drab. It felt older than it was. The bath and bed linens appeared to be dingy. The hotel is close to the freeway and is located in a gas station parking... More 

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Temple, United States
1 review
4 of 5 stars Reviewed February 12, 2015

Enjoyed out stay, the breakfast, the rest, & was what we needed. Helpful staff for directions for restaurants & shopping, golfing and other attractions. Hotel located near interstate, but not to far from the city attractions, golf courses, tram, and shopping.

Review collected in partnership with Hampton

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MN
1 review
5 of 5 stars Reviewed February 10, 2015

We spent 6 consecutive nights at Hampton Inn and Embassy Suite properties our last stay in CA. We find dependable service every stay. Looking forward to our next visits. Love the large rooms, wonderful bedding and the staff is always friendly and helpful. We are extremely satisfied with the service we received.

Review collected in partnership with Hampton

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