We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Palm Desert

2.5 of 5 74-900 Gerald Ford Drive, Palm Desert, CA 92211
Hotel deals
Hotel website
Special Offer
2X Points Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Hampton Inn & Suites Palm Desert
Professional photos View all
Browse nearby
Hampton Inn & Suites Palm Desert
Write a Review

278 reviews from our community

Traveler rating
    141
    84
    33
    15
    5
See reviews for
76
93
22
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (278)
  • Mar-May only
    (65)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (68)
All months
There are newer reviews for Hampton Inn & Suites Palm Desert
See the most recent reviews
St. John's, NL
Top Contributor
78 reviews 78 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 2, 2014

We booked online 3 weeks before we went. We arrived at 4 p.m. and were told our room wasn't ready and asked if we would come back in an hour. As we were invited out for dinner at 5 we said no and asked if something could not be done. We were told to sit and wait. We sat in... More 

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear BHJ1936, Thank you for your honest and detailed review of our hotel on Trip Advisor. We appreciate the information you've shared with us. I want to sincerely apologize for the hotel not meeting your expectations. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. You can be confident... More 

Saint Louis, Missouri, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

We recently enjoyed a long weekend in Palm Desert to visit family and stayed at the Hampton Inn. We found the staff to be very friendly and helpful, the rooms & facilities to be very clean and the location perfect. I would recommend this hotel to anyone staying in Palm Desert.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear KeiETL, Thank you for a fabulous trip advisor review. We greatly appreciate the information you've shared with us concerning your stay. We are thrilled that you found "the staff to be very friendly and helpful, the rooms & facilities to be very clean and the location perfect!" We look forward to your future stays with us. Thank you again... More 

Indio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2014

The staff was great and the room was excellent! My husband and I were surprised with a one night stay away from the babies for the first time since the birth of my 10 month old. We were so taken with the room and it's view! The staff was very pleasant and helpful. I would definitely recommend this hotel to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Bobbi S, Hello, my name is Maria and I'm the Front Office Manager at the Hampton Inn & Suites in Palm Desert, CA. On behalf of the hotel and the staff, I can say that we truly are glad to hear the positive response and feedback from you! It is always a pleasure to hear the staff is friendly... More 

Meadow Lake, Saskatchewan
1 review
3 of 5 stars Reviewed March 27, 2014

We did not stay in this hotel. We booked the wrong date by mistake and could not reach anyone by phone or email to try and cancel or change the date. We will not be using your service any more as we think we should have been able to at least change the dates but found this impossible.The hotel is... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Woodinville,WA
Top Contributor
102 reviews 102 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 23, 2014

Good parking, pleasant staff, spotless room. Questioned a couple of room quirks: initially given 2nd floor room which was over laundry room. Although we asked for a quiet room, and the hotel was hardly booked, room vibrated noise from washer and dryer in use below. Desk staff nicely moved us to a quiet one opposite side of building . Closet... More 

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear luvgr8trvl, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate your feedback and the information you have supplied us with helps to improve our hotel, as well as give our team the knowledge to better accommodate our guest’s needs and overall experience. Your comments concerning the placement of the closet will be reviewed... More 

Woodinville, United States
1 review
5 of 5 stars Reviewed March 23, 2014

Got this room at the last minute and was pleased how easy it was and that they could check me in early. I thought it was a overpriced even though there was a major Tennis tournament going on that weekend. I spoke to the front desk and they were able to reduce the price a bit so I appreciated that.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Joni L, Thank you for a fabulous trip advisor review. We greatly appreciate the information you've shared with us concerning your stay. We are thrilled that our staff and hotel met your expectations and look forward to your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because... More 

Sunnyvale, California
Top Contributor
109 reviews 109 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 19, 2014

This hampton inn was in a good location and very reasonably priced. It was unbelievably hot in July, I do not recommend visiting at this time! There was a pool, but it was too hot to swim. Service was good, and beds were comfortable. Clean and new. Breakfasts were the usual. Coffee, dry cereals, oatmeal, yogurt, milk, fruit, some hot... More 

Was this review helpful? Yes 2
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Jollygirl2013, Thank you for such a wonderful review. We appreciate the information you've shared with us. We are glad to know that our hotel and staff met all your expectations. We strive to provide excellent customer service and quiet, clean comfortable rooms. It is always a pleasure to hear that you had a great experience at our hotel! Please... More 

El Paso, United States
1 review
5 of 5 stars Reviewed March 17, 2014

We arrived in the valley late in the afternoon and were unable to find any rooms anywhere else. I felt that the rate was pricey ($200 per night), but the tennis tournament at Indian Wells created competition for rooms. What can you do ???

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Antonio B., Thank you for rating our hotel a "5" on Trip Advisor. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. In regards to our prices, this is our busy season and it seems everyone wants to be in the desert during the... More 

Top Contributor
116 reviews 116 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 9, 2014

Stayed here during price gouge season where a tennis tournament was going on. Not worth 230 a night anywhere but that's what we had to pay. This location is near several small restaurants and near a food shopping. This location is attractive. The room I had was nice. Coffee was around all day. Breakfast offered was good. Parking was reasonable.... More 

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear ColbyButler, Thank you for reviewing our hotel on Trip Advisor. We are glad the location was attractive, your room was nice and breakfast was good. Unfortunately it is our peak season right now (January through April) and our rates fluctuate on a daily basis based on occupancy and events in the area. We want our guests to have the... More 

Sequim, Washington
Top Contributor
73 reviews 73 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 1, 2014

The hotel and staff provided the expected comfort and service we always receive when staying at a Hampton Inn. It is so much appreciated to have a hot breakfast as a way to start our day. The variety is good, and the items are frequently replenished. Our room was very comfortable and clean; we enjoyed watching the arrival of President... More 

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear SusieFlutist, Thank you for 5 "star" rating on Trip Advisor. I am happy that the hotel and staff provided the comfort and service you expect from a Hampton Hotel. I will be sure to share your comments with the staff and I know they will be delighted their efforts do not go unnoticed. Please let me know if you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn & Suites Palm Desert? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Palm Desert

Address: 74-900 Gerald Ford Drive, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Palm Desert 2.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Hilton Hotels, Orbitz, getaroom.com, BookIt.com, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hampton Inn & Suites Palm Desert reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites - Palm Desert
Hampton Inn & Suites - Palm Desert Hotel Palm Desert
Hampton Inn Palm Desert
Palm Desert Hampton Inn
Hotel Style:
#2 Business Hotel in Palm Desert
#4 Family Hotel in Palm Desert
#11 Romantic Hotel in Palm Desert

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
Dining (4)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay