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Hampton Inn & Suites Palm Desert

Certificate of Excellence
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74-900 Gerald Ford Drive, Palm Desert, CA 92211
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Best prices for: 1 room 1 guest
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Hampton Inn & Suites Palm Desert
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330 Reviews from our TripAdvisor Community

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Traveler rating
    166
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Palm Desert
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Westlake village, CA, United States
1 review
3 of 5 stars Reviewed 1 week ago

Toilet and air conditioning made much to much noise. The location of hotel was good near freeway. Restaurants across the street so we could walk over there for dinner. They really just need to do something abut the noise from the air conditioning. It kept us up all night.

Review collected in partnership with Hampton

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California
Top Contributor
118 reviews 118 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Hampton Inn offers a great basic hotel room with everything you need. My room was very clean and very quiet, except for when the very loud room air conditioner kicked on. The bed was comfortable. Free wifi was a little slow, but okay. My only concern with staying here is that the back door isn't locked until 10PM. This door... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The room was nice however the air conditioner motor was too loud when it would turn on periodically making it difficult to have a sound sleep...........................................................

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Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although their web site indicates check-in at 3:00 p.m., you may be chastised for expecting that policy to be enforced. Attempted to check-in at 3:15 p.m. on May 16, 2015, so that we may get ready for a wedding reception in the evening. Male front desk clerk told us the room wasn't ready and that we shouldn't expect a hotel... More 

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Az
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel weekly to the area for work and I choose to stay at this property every week. The staff treats thier guests as family and friends. Excellent restraunts within walking distance, a Starbucks in the parking lot and right off the freeway. I really enjoy my return trips to this Hampton MJ

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Los Angeles
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This property has been newly renovated and the room was quite comfortable. There was an issue when the bathroom sink backed up and they moved us to another room without hesitation. Very attentive staff. Great value! The beds are ok in terms of comfort but the room was very clean and I would stay here again

Review collected in partnership with Hampton

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San Jose, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We're repeat guests at this hotel because we like it so much. Everything is clean & newer. We feel safe staying here/neighborhood is good. It's located a couple minutes from highway so it's convenient to getting around.

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Palm Desert, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel..Rooms are spotless, hot breakfast is very delicious, and staff are very courteous. We were taken up by our first hand experience when arrived. Hotel staff are attentive to the needs of guests. I look forward in coming back to the hotel. I will not hesitate my friends and family to stay at the hotel. Thank you!

Review collected in partnership with Hampton

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1 review
2 of 5 stars Reviewed 4 weeks ago

our non-smoking Hotel room smelled of smoke by the next day. Service would not bring us up towels. Pool was not clean at all. Breakfast was basic processed food but okay. We were up all night by the noise in the room next to us as the wall are very thin!! Rooms were clean and bed was okay.

Review collected in partnership with Hampton

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HamptonPD, Supervisor at Hampton Inn & Suites Palm Desert, responded to this review

Dear D7171MQrobertd, I sincerely want to apologize for your experience at our hotel. The issues that you have described are being communicated with management so that we can improve on our service provided to guests, to improve the quality of comfort felt at our hotel, we definitely do not want others to be disappointed as you were. I hope you... More 

Sun City, Arizona, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hampton Inn ideal for location and service. Excellent value. Have stayed here before and would do so again. Staff friendly and helpful. Breakfast choices outstanding. Sometimes the exterior near parking and front entrance could be a little more free of excess paper and liter.

Review collected in partnership with Hampton

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