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All 22 Palm Desert hotels

Hampton Inn & Suites Palm Desert

2.5 of 5 Hotel   |   74-900 Gerald Ford Drive, Palm Desert, CA 92211
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80%
Ranked #4 of 22 hotels in Palm Desert
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 28, 2014
Rene Z Santa Clara, United States
  • Reviews (218)
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218 people have reviewed this hotel

Traveler rating
    107
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    28
    13
    3
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for Hampton Inn & Suites Palm Desert
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Santa Clara, United States
1 review
5 of 5 stars Reviewed May 28, 2014

This is my first time at Palm Springs... what place in the middle of a desert - but finding a place like this one - is like finding an oasis...! Great place, great service and people. Small swimming pool, only one ice machine which is located at the lower level - but excellent beds - good and clean !

Review collected in partnership with Hampton

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HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Rene Z, Thank you for the wonderful trip advisor review. We are thrilled you found outr hotel to be an "oasis in the desert," with greatservice and people! You can be confident I will be sharing your comments with all the team members! We look forward to your future stays with us. Please feel free to contact me directly... More

Houston, Texas, United States
Top Contributor
71 reviews 71 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed here with my wife for a night before visiting Joshua Tree NP. The location is definitely desert but pleasant. There are a few stores and eating places around but we chose to go into Palm Springs for dinner. It was only about a 15 minute drive. This is a great place to stay if you want to save a... More

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HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear JimRector, Stayed here with my wife for a night before visiting Joshua Tree NP. The location is definitely desert but pleasant. There are a few stores and eating places around but we chose to go into Palm Springs for dinner. It was only about a 15 minute drive. This is a great place to stay if you want to... More

Tucson, Az
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

Quite, comfortable room. good breakfast selections. easy off & on I-10. Summer prices very reasonable. Ate at Mario's which is about 5-7 miles east. generous portions, we shared a salad and entree. Reasonable.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Robert P, Thank you for a fabulous trip advisor review. We greatly appreciate the information you've shared with us concerning your stay. We are thrilled that you had a quiet and comfortable room and found the breakfast selections to be good. We look forward to your future stays with us. Please feel free to contact me directly the next... More

NW Florida
Top Contributor
91 reviews 91 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 25, 2014

We chose this location because it was on our way to the coast, and found that we just loved Palm Desert! It is a very clean city, with lots of places to eat. The Hampton was very nice (as they usually are), and it was one of the better ones on our trip. I only have one little ding -... More

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HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Kokotraveler, Thank you for rating our hotel a "5" on Trip Advisor! We are happy to hear that you found our Hampton hotel one of the "better" one's you stayed at during your trip. We are also pleased that you enjoyed the surrounding city of Plam Desert and found it to be clean, with lots of places to eat!... More

Los Angeles, California
Top Contributor
62 reviews 62 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 19, 2014

We stayed there for one night as we were heading to our friends wedding in Indio . The Hotel is very clean The staff is very welcoming and helpful, The room was specious and we even got breakfast with no extra charge.Nice. For the price we paid (That was awesome) we couldn't ask for a better place . We definitely... More

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Dafna G, Hi! My name is Maria Banning and I am the Front Office Manager for the Hampton Inn and Suites! On behalf of the hotel, I can say that we truly are glad to hear the positive response and feedback from you! We are delighted that you were pleased with your spacious room, cleanliness of the hotel and... More

Seattle, Washington
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 14, 2014

Stayed at this Hampton Inn May 2014 for 3 nights. Requested and received an upper level floor King room. The view was ok, as it looked out over the entry and the gas station across the street. Bed was comfortable and the room was clean. Towels were normal, nothing great, would've expected a bit better towel for a hotel of... More

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HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear mkemows, Thank you for taking the time out of your busy schedule to review our hotel on Trip Advisor! We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. We are happy you found our rooms to be clean, beds comfortable and that you enjoyed... More

Wisconsin
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed May 4, 2014

Nice hot tub and pool for a less expensive hotel. My bed was comfortable. Nice breakfast, good location and friendly staff. Our air conditioner worked just fine in the 97 degree heat. They had a nice tv in breakfast room. Breakfast room was airy and sunny. Cookies upon check in was a nice touch.

Was this review helpful? Yes
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear BillieBob, On behalf of the hotel, I can say that we truly are glad to hear the positive response and feedback from you on Trip Advisor! We are glad you enjoyed breakfast, hasd a comfortable room and also found the staff to be friendly! You can be confident I will share your comments with them. Please let me know... More

Phoenix, Arizona
2 reviews
4 of 5 stars Reviewed May 1, 2014

Looking for a good place to stay, convenient, not in the bustle of Palm Springs but still near restaurants, etc. This is a good choice. The breakfast, while standard, was served nicely and had decent quality. The Internet access was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear KennethWeene, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the information you've shared with us and we are delighted that our hotel and staff met all of your expectations. Please let me know if you need anything during your future stays with us. Thank you again for choosing to stay with us... More

Los Angeles
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

Robert Smith was very personable and helped with our luggage when there were no luggage carts. The swimming pool was so cold that it was practically unusable. The air conditioner compressor on the roof (I assume that this is what is was) made an unpleasant vibration noise even when our A/C was off.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear LA108, Hello, my name is Maria and I'm the Front Desk Manager at the Hampton Inn & Suites hotel in Palm Desert, CA. On behalf of the hotel, I'd like to let you know that we truly appreciate your honest response regarding your stay with us, because our guest’s feedback is very important for continually improving our hotel. You... More

San Francisco, California
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 26, 2014

First the good - the cost was very reasonable. The free breakfast was better than most. The room was clean. Now the issues - the most crucial was that the bed was like a slab of concrete. Rock hard and extremely uncomfortable. Tossed and turned all night long as could not get comfortable and woke up every few hours all... More

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear CB90292, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the information you've shared with us. I would like to apologize for the hotel not meeting your expectations regarding the comfort our beds and noisy AC. All of our products including the beds are part of the standard set forth by Hilton and... More

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Additional Information about Hampton Inn & Suites Palm Desert

Address: 74-900 Gerald Ford Drive, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Palm Desert 2.5*
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Also Known As:
Hampton Inn And Suites - Palm Desert
Hampton Inn & Suites - Palm Desert Hotel Palm Desert
Hampton Inn Palm Desert
Palm Desert Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Palm Desert #3 Family Hotel in Palm Desert #6 Business Hotel in Palm Desert
Hotel Class
Official Description (provided by the hotel)
Whether you're staying for business or vacation travel, here at the Hampton Inn & Suites in Palm Desert, we're passionate about taking good care of you and providing you the best place to stay. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. The best part is we have a very enthusiastic and friendly staff that aim to make your stay more personable...we like to call it having great "Hamptonality" to share with each and every guest! ... more   less 
Number of rooms
88

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