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All 22 Palm Desert hotels

Hampton Inn & Suites Palm Desert

2.5 of 5 Hotel   |   74-900 Gerald Ford Drive, Palm Desert, CA 92211
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79%
Ranked #5 of 22 hotels in Palm Desert
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
KelESTL Saint Louis, Missouri, United States
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194 people have reviewed this hotel

Traveler rating
    96
    57
    25
    13
    3
See reviews for
50
69
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
St. John's, NL
Top Contributor
67 reviews 67 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked online 3 weeks before we went. We arrived at 4 p.m. and were told our room wasn't ready and asked if we would come back in an hour. As we were invited out for dinner at 5 we said no and asked if something could not be done. We were told to sit and wait. We sat in... More

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Saint Louis, Missouri, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently enjoyed a long weekend in Palm Desert to visit family and stayed at the Hampton Inn. We found the staff to be very friendly and helpful, the rooms & facilities to be very clean and the location perfect. I would recommend this hotel to anyone staying in Palm Desert.

Review collected in partnership with Hampton

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Indio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was great and the room was excellent! My husband and I were surprised with a one night stay away from the babies for the first time since the birth of my 10 month old. We were so taken with the room and it's view! The staff was very pleasant and helpful. I would definitely recommend this hotel to... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Meadow Lake, Saskatchewan
1 review
3 of 5 stars Reviewed 2 weeks ago

We did not stay in this hotel. We booked the wrong date by mistake and could not reach anyone by phone or email to try and cancel or change the date. We will not be using your service any more as we think we should have been able to at least change the dates but found this impossible.The hotel is... More

Review collected in partnership with Easytobook.com

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Woodinville,WA
Top Contributor
67 reviews 67 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good parking, pleasant staff, spotless room. Questioned a couple of room quirks: initially given 2nd floor room which was over laundry room. Although we asked for a quiet room, and the hotel was hardly booked, room vibrated noise from washer and dryer in use below. Desk staff nicely moved us to a quiet one opposite side of building . Closet... More

Was this review helpful? Yes 1
Woodinville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Got this room at the last minute and was pleased how easy it was and that they could check me in early. I thought it was a overpriced even though there was a major Tennis tournament going on that weekend. I spoke to the front desk and they were able to reduce the price a bit so I appreciated that.... More

Review collected in partnership with Hampton

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HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Joni L, Thank you for a fabulous trip advisor review. We greatly appreciate the information you've shared with us concerning your stay. We are thrilled that our staff and hotel met your expectations and look forward to your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because... More

Sunnyvale, California
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hampton inn was in a good location and very reasonably priced. It was unbelievably hot in July, I do not recommend visiting at this time! There was a pool, but it was too hot to swim. Service was good, and beds were comfortable. Clean and new. Breakfasts were the usual. Coffee, dry cereals, oatmeal, yogurt, milk, fruit, some hot... More

Was this review helpful? Yes 2
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Jollygirl2013, Thank you for such a wonderful review. We appreciate the information you've shared with us. We are glad to know that our hotel and staff met all your expectations. We strive to provide excellent customer service and quiet, clean comfortable rooms. It is always a pleasure to hear that you had a great experience at our hotel! Please... More

El Paso, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We arrived in the valley late in the afternoon and were unable to find any rooms anywhere else. I felt that the rate was pricey ($200 per night), but the tennis tournament at Indian Wells created competition for rooms. What can you do ???

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Antonio B., Thank you for rating our hotel a "5" on Trip Advisor. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. In regards to our prices, this is our busy season and it seems everyone wants to be in the desert during the... More

Senior Contributor
48 reviews 48 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 9, 2014

Stayed here during price gouge season where a tennis tournament was going on. Not worth 230 a night anywhere but that's what we had to pay. This location is near several small restaurants and near a food shopping. This location is attractive. The room I had was nice. Coffee was around all day. Breakfast offered was good. Parking was reasonable.... More

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear ColbyButler, Thank you for reviewing our hotel on Trip Advisor. We are glad the location was attractive, your room was nice and breakfast was good. Unfortunately it is our peak season right now (January through April) and our rates fluctuate on a daily basis based on occupancy and events in the area. We want our guests to have the... More

Sequim, Washington
Top Contributor
65 reviews 65 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 1, 2014

The hotel and staff provided the expected comfort and service we always receive when staying at a Hampton Inn. It is so much appreciated to have a hot breakfast as a way to start our day. The variety is good, and the items are frequently replenished. Our room was very comfortable and clean; we enjoyed watching the arrival of President... More

Was this review helpful? Yes 1
HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear SusieFlutist, Thank you for 5 "star" rating on Trip Advisor. I am happy that the hotel and staff provided the comfort and service you expect from a Hampton Hotel. I will be sure to share your comments with the staff and I know they will be delighted their efforts do not go unnoticed. Please let me know if you... More

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Additional Information about Hampton Inn & Suites Palm Desert

Also Known As:
Hampton Inn & Suites - Palm Desert Hotel
Hampton Inn And Suites - Palm Desert
Hampton Inn & Suites - Palm Desert Hotel Palm Desert
Hampton Inn Palm Desert
Palm Desert Hampton Inn
Address: 74-900 Gerald Ford Drive, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Palm Desert
#7 Business Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Palm Desert 2.5*
Official Description (provided by the hotel):
Whether you're staying for business or vacation travel, here at the Hampton Inn & Suites in Palm Desert, we're passionate about taking good care of you and providing you the best place to stay. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. The best part is we have a very enthusiastic and friendly staff that aim to make your stay more personable...we like to call it having great "Hamptonality" to share with each and every guest! ... more   less 
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