Hampton Inn & Suites - Palm Desert (CA) - Hotel Reviews

Also Known As:: Hampton Inn And Suites - Palm Desert; Hampton Inn & Suites - Palm Desert Hotel; Hampton Inn & Suites - Palm Desert Hotel Palm Desert; Hampton Inn Palm Desert; Palm Desert Hampton Inn

Address: 74-900 Gerald Ford Drive, Palm Desert, CA 92211

Phone Number:

Region: United States > California > California Desert > Greater Palm Springs > Palm Desert

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Suites Swimming Pool Wheelchair access

Hotel Style:

#8 Family Hotels in Palm Desert

Price Range: $

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Whether you're staying for business or vacation travel, here at the Hampton Inn & Suites in Palm Desert, we're passionate about taking good care of you and providing you the best place to stay. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. The best part is we have a very enthusiastic and friendly staff that aim to make your stay more personable...we like to call it having great "Hamptonality" to share with each and every guest! ... more less

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A TripAdvisor Member

“Great Value in the Desert”

Reviewed May 19, 2013 NEW

Next trip to the desert, consider a stay at the Hampton Inn in Palm Desert. Great value -- rooms are clean and comfortable, price for value received is excellent, complimentary breakfast, polite staff, and good location.

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Dear Trip Advisor Member, On behalf of the hotel and staff I would like to extend a very enthusiatic THANK YOU for your glowing review on Trip Advisor! You can be confident I will share your comments with all the staff within each department! Please let me know if you need anything during your future stays with us. Thank you... More

“Loud wakeful air cond unit”

The reason we stayed here was because our house flooded and we had no air conditioning during repairs. The air conditioning in this hotel is LOUD! It woke us all night long! The breakfast was great though! They need to get sheets that fit their beds. One staff member was rude, but other than that. The stay was just okay.

Dear Trip Advisor Member, Thank you for taking the time review our hotel on Trip Advisor. So sorry to here your house flooded and your stay with us was not relaxing and restful while the repairs were done to your home. We appreciate the information you've shared with us. I want to sincerely apologize for the hotel not meeting your... More

lanzie99

Long Beach, California

Top Contributor

147 reviews

38 hotel reviews

Reviews in 58 cities

81 helpful votes

“Just Average, have been to Nicer Hampton's”

Reviewed May 12, 2013

Not sure how old this property is but the rooms are a bit dated, old tile in the bathroom and the door was blocking the toilet...very odd. The hotel was only 50% booked and we got a room that overlooked the garbage dumpsters...now why if there was room and we are Hilton Honor members, would they not put us on... More

See 11 more reviews by lanzie99 for Palm Desert

Jason P

Elk Grove, United States

1 review

“Love the free breakfast”

Reviewed May 9, 2013

Having breakfast after waking up in a comfortable hotel is a plus, but having free breakfast after waking up in a comfortable hotel is AWESOME! They even had no problems with us checking out late. There is a great bar across the street too!

Dear Jason P., Thank you for your outstanding review of our hotel on Trip Advisor. We appreciate the information you've shared with us and are glad to know that our free breakfast was "AWESOME!". I will personally be relaying this information to our breakfast staff, so that their efforts can be recognized! Again, we appreciate the information you’ve shared with... More

James B

Bakerfield, United States

“Indio Hampton Inn”

Reviewed May 6, 2013

Definately up to Hampton Inn standards. Very nice layout, cleanliness, room size and amenities as always. Easy to locate just off I-10. Could try a little harder to stand out with regards to breakfast....typical hotel fare.

Dear James B., Thank you for taking the time to review our hotel on Trip Advisor. We appreciate your feedback and the information you have supplied us with helps to improve our hotel, as well as give our team the knowledge to better accommodate our guest’s needs and overall experience. Your comments concerning our complimentary breakfast will be directly relayed... More

Ann B

Antioch, California

Senior Contributor

27 reviews

5 hotel reviews

Reviews in 15 cities

6 helpful votes

“Great customer service”

Reviewed April 26, 2013

Typical Hampton Inn, clean, comfortable, and breakfast consistent with Hampton Inn. What wasn't typical was the customer service which from my experince was exceptional. We stayed the weekend of Coachella music festival although we did not attend the festival. The front desk clerk accommodated our change of rooms efficiently and displayed great customer service skills. The housekeeping staff had their... More

See 3 more reviews by Ann B for Palm Desert

Dear Ann B, On behalf of the hotel and staff I would like to thank you for the glowing review on Trip Advisor! It gives me great pleasure to know that my staff is providing exceptional customer service to our guests. I will be sure to share your comments about the cleanliness of the hotel with the housekeeping supervisor and... More

Stephanie C

houston, United States

“My stay”

Reviewed April 23, 2013

I race cars, so I am at a track just about every weekend. I stay at Hampton Inn's monthly. Being that it was the weekend of Chochella and the rates were twice the price, but your staff accommodated me at the regular room rate since they did not sell out so I would not have to stay in my Tahoe... More

Dear Stephanie C, Thank you for taking the time to write a wonderful review for our hotel on Trip Advisor! I am happy we were able to accommodate you with a room at a reasonable rate during a busy weekend and I hope you won the race! It is our pleasure to do all we can to help our guests... More

William H

Escondido, United States

“Very Pleased at Hampton Inn”

Reviewed April 22, 2013

Very pleasant stay, room was immaculate, fresh and comfortable. Great amenities. Best Continental Breakfast I've experienced and is one of my value points, when others give you coffee, cereal and fruit; Hampton offers a full breakfast from eggs to waffles. Worth trying if you haven't already.

Dear William H, Hi! My name is Maria Banning and I am the Front Office Manager for the Hampton Inn and Suites! On behalf of the hotel, I can say that we truly are glad to hear the positive response and feedback from you! We are delighted that you were so pleased with the variety of our Complimentary breakfast items.... More

Gregory B

“Close to freeway ... and nothing else!”

Reviewed April 7, 2013

Nice, clean hotel with decent complimentary breakfast, but loooong drive to hike in Indian Canyon, dinner in Palm Springs, etc. Close to Desert Willow, an excellent public golf course. It turned out most of our activities were in Palm Springs, and this hotel is a 30 minute drive across the valley from PS

Dear Gregory B, Thank you for rating our hotel on Trip Advisor! I am pleased that the hotel met your expectations overall except concerning our distance from Palm Springs. I am so sorry our location was inconvenient for your weekend trip. We do have some local hiking destinations within a 5 minute drive as well as many fine restaurants and... More

meddlingmom

Chino, California

Contributor

19 reviews

7 hotel reviews

Reviews in 12 cities

“Stayed at better Hampton Inn and Suites”

Reviewed March 22, 2013

My husband and I stayed here during the Indian Wells BNP Paribas Open Tennis Championship. We were familiar with Hampton Inn and Suites as this will be our 11th Hampton Inn stay in the U.S. This chain is always dependable for cleanliness, quietness, and efficiency of hotel staff. We were happy to find out that there was a Hampton Inn... More

Thank you for taking the time to to rate our hotel on Trip Advisor. We appreciate the information you've shared with us. I am happy our hotel and staff were able to meet many of your expectations however I would like to apologize for the noisy air conditoning unit in your room. The specific concerns you addressed are important details... More

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Hampton Inn & Suites - Palm Desert Hotel

Hampton Inn & Suites - Palm Desert

86 reviews from our community

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