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Hampton Inn & Suites Palm Desert

2.5 of 5 74-900 Gerald Ford Drive, Palm Desert, CA 92211
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Certificate of Excellence 2014
Hampton Inn & Suites Palm Desert
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Hampton Inn & Suites Palm Desert
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286 reviews from our community

Traveler rating
    143
    85
    36
    17
    5
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79
95
22
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars NEW

Just spent two nights here. We have stayed at Hampton Inns all over North America and have found them to be very consistent and reliable. Unfortunately, this property did not measure up to the national standard: 1. no safe in the room, 2. windows do not open, 3. Air-conditioning blasts full force right across the bed. No way to adjust... More 

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Orange, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This location is fabulous. Clean and comfortable rooms. Breakfast is delicous. The gym is great. The staff are friendly, helpful and professional. If you are looking at a full service hotel w/o paying the full service price this is a hotel you should definately consider.

Review collected in partnership with Hampton

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la
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Arrived at 1:30 to check in. Yes , a bit early and was not too concerned when they said there should be at 3 pm . At4:30 pm still no room ready . There were about 8 other people waiting for 8 rooms . The excuse is they were sold out over the weekend . That is no excuse ...... More 

Was this review helpful? Yes 1
Riverside, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel air condoning unit in the bedroom area blasts directly onto your bed. Rom décor extremely bland. Hotel rate is very high for a hotel with no amentities or features costs which is located directly off the freeway - I don't care if it is Palm Desert or Palm Springs - its a $89 room for $250+

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a quick trip with an overnight stay. I like Hampton Inn and so I tend to judge them against one another. The hotel itself was average and drab. It felt older than it was. The bath and bed linens appeared to be dingy. The hotel is close to the freeway and is located in a gas station parking... More 

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Temple, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Enjoyed out stay, the breakfast, the rest, & was what we needed. Helpful staff for directions for restaurants & shopping, golfing and other attractions. Hotel located near interstate, but not to far from the city attractions, golf courses, tram, and shopping.

Review collected in partnership with Hampton

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Boston, Massachusetts
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean and there were a few restaurants across the street which was nice. The hotel was about 15 min away from Palm Springs which was fun to visit for the day. I was not a big fan of Paseo Drive which is a shopping district that is near by. It is the equivalent of Rodeo Drive in... More 

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Glendale, AZ, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel, which is very convenient to Interstate 10 going through the Palm Springs area was a real treat. The staff was very helpful, the hotel was modern and clean and the value was very reasonable.

Review collected in partnership with Hampton

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Cincinnati
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

I had a wonderful experience at the Hampton Inn and Suits at Palm Desert, CA. My room was clean and quiet and the bed was wonderful. The hotel staff was helpful and the location of the hotel was perfect for my needs. There were many great restaurants near my hotel.

Review collected in partnership with Hampton

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Sydney, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 4, 2015

Arrived at 315pm. Check in is 300pm. After waiting 15 minutes we were asked to wait another 15 minutes, was this ok? The hotel is in the middle of BF nowhere so we had no choice. While we waited two other rooms arrived and checked in but we had to wait. Girl on front desk wasn't sorry or apologetic at... More 

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HamptonPD, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Ballsdeeep, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the information you've shared with us. I would like to apologize for the hotel not meeting your expectations. The specific concerns you addressed in your survey feedback concerning staff, check-in, guest room and the location are important details to look at so we... More 

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Additional Information about Hampton Inn & Suites Palm Desert

Address: 74-900 Gerald Ford Drive, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Palm Desert 2.5*
Number of rooms: 88
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Also Known As:
Hampton Inn And Suites - Palm Desert
Hampton Inn & Suites - Palm Desert Hotel Palm Desert
Hampton Inn Palm Desert
Palm Desert Hampton Inn
Hotel Style:
#4 Business Hotel in Palm Desert
#5 Family Hotel in Palm Desert
#8 Romantic Hotel in Palm Desert

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