We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Palm Desert Resort

Hotel website
Hotel deals
74695 Highway 111, Palm Desert, CA 92260
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS Palm Desert Resort
Professional photos View all
Browse nearby
BEST WESTERN PLUS Palm Desert Resort
Add Photo Write a Review

504 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    162
    171
    108
    33
    30
See reviews for
136
194
40
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (504)
  • Mar-May only
    (151)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (143)
All months
There are newer reviews for BEST WESTERN PLUS Palm Desert Resort
See the most recent reviews
Pasadena, California
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 3, 2013

I stayed here overnight on May 1. I made the reservation on expedia, and when I checked in. It literally took all of about 2 or 3 minutes. They gave me my room key with a map of the hotel, and showed me where my room was. The hotel is spread out a little bit it's good. The grounds were... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. We are glad to hear that our hotel fit all your needs. We hope you will come out and see us again in the future. More 

San Diego, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 26, 2013

We stayed two nights at this location. The people were very nice and accommodating in every way. I can't speak highly enough for Veronica as she was as professional and helpful as could be.Quite honestly the entire staff was so pleasant. What a lovely group of employees you are fortunate to have there. Thanks so much for a great stay.... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. We are glad that our staff could take care of all your needs and that you had a pleasant stay. We look forward to seeing you again in the future. More 

Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 26, 2013

So I spent 3 nights here during Coachella Weekend 1 (because my usual hotel had all rooms blocked for the festival promoter, Goldenvoice), only to walk into a completely old/dated/run-down room -- carpets were stained & filthy (like you wouldn't dare think of walking around the room barefoot), doors to the bathroom & closets were totally beat-up and dated (looked... More 

Was this review helpful? Yes 1
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. We are sorry that we did not meet your expectations. Your review will help us make improvements to better our service. We are glad that you enjoyed the breakfast but apologize that the wait was long. More 

Winnipeg, Manitoba
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed April 24, 2013

Stayed here because of other reviews, wondering if they stayed at this hotel. Yes the staff was very good, we did have an issue with our air conditioning, called, got instructions on how to rest it, but had to leave for the evening. When we returned it was still not working, tried to reset it again, cooled the room off... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future More 

Columbus, Ohio
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 24, 2013

The young man that checked us in was unfriendly and surly. It was awkward finding our room and it was comfortable even though on the smallish side. The hotel is older and of a 3-story 'motel' style. The location was a bit out of the way for us, but there were many restaurants to choose from close by so we... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for taking the time to review our hotel. We appreciate all the feedback you can give us and will use it to make improvements to our property. We are glad that you enjoyed the breakfast in the morning. More 

Calgary, Canada
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 20, 2013

A year ago I gave this hotel top marks except for the poor pool deck chairs. I let the manager know and this year I came back to beautiful new pool furniture. I had an issue with noisy neighbours one night and immediately staff dealt with the issue and offered me an alternate location the next day. GREAT STAFF!

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for coming back to our location! We are glad that we could find an area that needed updating and made sure we took care of it. Our staff wants to make sure you have a great stay and its nice to hear we responded to an issue right away. Thank you again for staying and we hope to... More 

Tempe, Arizona
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed April 19, 2013

First I'd like to start by saying how nice the staff was all weekend. I can only imaging dealing with Coachella every year and they did a great job. Check in was easy and friendly and everyone had a smile on their face. Breakfast was great too. Even though the breakfast was slammed with festival goers the cooks did a... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. We thank you for all your nice comments! We are glad that our hotel was a great location for you during the festival. More 

Calgary, Alberta, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed April 18, 2013

Great value.... the hotel is clean, pool area is nice, complimentary breakfast is excellent! The staff was very accomodating with requests. Across the street from Ruth Chris was a bonus! Will stay again!

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for taking the time to review our hotel. We are glad to have been able to offer you a great value! We are glad you enjoyed the breakfast and that our location fit your needs. More 

Sausalito, California
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 14, 2013

After a 9 hour drive for a vacation we worked hard and saved up for, had a just cancelled my stay at Indian Wells Resort because the rooms at Indian Wells Resort smelled like smoke, cheap, run down and the staff was low class and rude. We had nowhere to go and just walked into Best Western Plus Palm Desert... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you so much for your kind words! We are so glad that we had this much of an effect on your stay in the desert. We look forward to seeing you again in the future. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 12, 2013

This was a terrific value. It's location was just right for an overnight visit to friends in Palm Springs. I had very low expectations and the reality was a mix of strengths and weaknesses: the staff were very welcoming and pleasant, the pool looked like fun (we were only there overnight and did not use it) the breakfast was a... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. We are glad that we could accommodate your needs for the night. We are glad that the staff was pleasant and that you enjoyed the breakfast. More 

Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Bathroom (16)
Viewed
View from room (2)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (21)
Viewed
Dining (7)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Palm Desert hotels
0.1 mi away
Holiday Inn Express Palm Desert / Rancho Mirage
4.0 mi away
Homewood Suites by Hilton Palm Desert
4.2 mi away
Hampton Inn & Suites Palm Desert
Show Prices
Show Prices
Show Prices
0.3 mi away
International Lodge
International Lodge
#11 of 22 in Palm Desert
4.0 of 5 stars 269 reviews
3.1 mi away
Westin Desert Willow Villas
Westin Desert Willow Villas
#2 of 22 in Palm Desert
4.5 of 5 stars 590 reviews
4.5 mi away
Comfort Suites
Comfort Suites
#15 of 22 in Palm Desert
4.0 of 5 stars 136 reviews
Show Prices
Show Prices
Show Prices

Near BEST WESTERN PLUS Palm Desert Resort

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay