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BEST WESTERN PLUS Palm Desert Resort

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74695 Highway 111, Palm Desert, CA 92260
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BEST WESTERN PLUS Palm Desert Resort
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BEST WESTERN PLUS Palm Desert Resort
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504 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Palm Desert Resort
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Palm Desert, California
1 review
5 of 5 stars Reviewed June 19, 2015

This is our 3rd time here at the Best Western and we are extremely satisified with the helpfulness of the staff, the cleanliness of the hotel. The breakfast is excellent the food is made to order. We would highly recommend this hotel to anyone who wants a comfortable and affordable place to stay in Palm Desert

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you so much for taking the time to write a review. We hope to see you again in the future. More 

San Diego
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 16, 2015

I would consider this a Best Western, not a Best Western Plus. Cook to order breakfast was nice but found a daddy long legger on the wall next to our table. Although the bed was comfortable, the room was musty and the drapes on the window were old and needed replacing. Presented a 25.00 coupon from Best Western at time... More 

Review collected in partnership with Best Western

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Glad you had a chance to stay with us this year. We will look into your feedback in order to offer a better experience to our guests. More 

Northridge, CA
Level Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 15, 2015

Don't be put off by the looks of this Best Western. It sits off the street really all by itself. Once you get inside it's really clean, quiet and very comfortable! There are train tracks across the street from this location but the only time I ever heard a train was when I was outside. My room was clean but... More 

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Happy to hear you enjoyed your stay. We hope you can come back again in the future. More 

Poway, CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 12, 2015

Water cut off, Noisy A/C, indifferent staff, dirty couch, fridge froze everything, no elevator, strange odors, I like Best Westerns, 15 days in past year,but this is the worst. Visit Palm Desert, but stay elsewhere.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Sorry to hear about your stay. We will be using your feedback to make sure that this does not happen. More 

1 review
4 of 5 stars Reviewed June 11, 2015

The hotel was great! I was suppose to stay in the hotel for two nights but had to cancel one night due to a family emergency. The staff was very understanding and accommodating. They were kind when I had to cancel and kind when I rebooked the second day. The room was clean and looked very nice. The location was... More 

Review collected in partnership with Best Western

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We are so pleased to know that we could accommodate your needs. We understand that emergencies happen. We hope you can come back again in the future. More 

st george, UT, United States
1 review
4 of 5 stars Reviewed June 8, 2015

This Hotel knows how to do breakfast as it served good food to order and also buffet items. They have clean clean rooms. very comfortable! I would stay again or refer you to friends. Thank you very much!

Review collected in partnership with Best Western

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

So happy to hear you enjoyed your stay. We hope you have a chance to come back out here again in the future. More 

Sequim, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 8, 2015

This is an older hotel that has been maintained but not really upgraded in a number of years. They appeared to be cutting corners on breakfast. No fresh coffee in lobby. No cookies at night. We had to park quite a ways from our room and carry our stuff up the stairs. We were just traveling thru. It would be... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We are sorry to hear that we did not meet your expectations. We will be using your review in order to make improvements to our hotel. More 

2 reviews
4 of 5 stars Reviewed June 4, 2015

Nice hotel, hot made for you breakfast was a nice touch. Pool could have used a cleaning, but the temperature was nice. Shower was small, room was functional. Close to good restaurants. Will stay here again.

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Happy to hear we met your needs while you were in town. Please let us know if there is anything else we can do for you. More 

Anaheim, California
1 review
3 of 5 stars Reviewed June 3, 2015

I recently stayed here for two nights, i got the deal on Hotwire (where you are unable to see the name of the hotel until you pay). We arrived around 4pm and the man at the front desk was friendly, he drew out where we were located on a paper map and asked us if we needed anything else -... More 

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for taking the time to write a review of our hotel. We do hope you come back and stay again next time your in town. More 

West Hollywood, United States
1 review
5 of 5 stars Reviewed June 3, 2015

We loved the breakfast, cooked to order. We loved the pool area, large and comfortable lounges, big palm trees surrounded area. Nice and quiet with shade should you want it. Very close to shopping and restaurants. Some within walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Pleased to hear you had a nice and relaxing stay at our location. We hope to see you again. More 

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