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BEST WESTERN PLUS Palm Desert Resort

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74695 Highway 111, Palm Desert, CA 92260
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BEST WESTERN PLUS Palm Desert Resort
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BEST WESTERN PLUS Palm Desert Resort
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474 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Simply put, this hotel gets the job done. We had a king suite and it was very spacious - bathroom was large + had 2 other sinks, comfy bed, nice balcony. Very pleasant pool area as well! ...but the disgruntled and unfriendly staff left a sour taste of this hotel. I had called earlier in the week to request early... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for choosing to stay with us. We apologize for the confusion. We hope you stay with us next year during the festival again. More 

Mission Viejo, United States
1 review
4 of 5 stars Reviewed 1 week ago

We like to travel with our dog and this hotel is pet friendly. A nice surprise was that it wasn't the typical Hampton Inn style pre-packaged food breakfast, but an actual grill cook putting out fresh eggs cooked the way you want, pancakes cooked to order, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We are happy to have you and your pet stay with us. We appreciate all the comments and hope you stay with us again. More 

Tucson, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed here for tennis tourneys and vacation. Everything is superb. The landscaping is beautiful. Rooms are quiet.. I like quiet. The breakfast is cooked to order. Always a great experience. The staff is very bright. Simply the best

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

So pleased to know that you enjoy your stay every time you come by. We hope you come back soon. More 

los angeles
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is located in a nice location. Shops and restaurants within walking distance. Overall noise level is quiet, although we had a room in the back. Ample parking. Nice clean grounds. Room had nice ample space, and beds and pillows comfortable. Breakfast was cooked to order. Lots of choices from pancakes to oatmeal. But with only one cook, line gets... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for taking the time to write a review about the hotel. We are so happy to know you had a wonderful stay. More 

Altadena, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here again, my home away from home, with my caregiver as I am disabled. We came for a local event at the McCallum Theatre. All was great except the furniture in the breakfast room was changed out from the wrought iron tables and armed chairs to wooden tables that were smaller in size and armless chairs. Nothing to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for always choosing to stay with us. We look forward to your feedback and hope you enjoy your stay when you come to visit. More 

Mesquite, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Because it was a holiday weekend the rates were higher. The hotel staff was excellent. The appearance of the hotel was very nice. Our particular room had a big stain on the carpet and the chair in the living room was dirty with stains. Other than that the room was very nice and roomy. Excellent bed with a good selection... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for taking the time to leave us feedback. We will look into these and make the correct fixes. More 

Calgary, Canada
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the fifth consecutive we've spent our spring break at this hotel. It provides everything we are looking for in escaping the Canadian winter. The staff are friendly and helpful and management makes efforts to maintain and improve the facility. The beds are excellent (from someone with a bad back). Breakfast is a highlight as David and Mario prepare a... More 

Was this review helpful? Yes 1
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We enjoy reading the reviews where our regular customers come back year after year. We always look forward to making the next stay just as enjoyable as the last. More 

Fresno, California
Top Contributor
85 reviews 85 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the property is falling apart. we have multiple problems in our room and the staff was quick to try and fix them, but a broken closet or leaky faucet can't be fixed with a smile. the free breakfast was excellent and the value for overpriced palm desert was good. if you aren't going to be in your room too much,... More 

Was this review helpful? Yes 1
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We apologize that the room was not up to our standards. We are glad to know that we are offering a good value to our customers and hope to see you in the future. More 

San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I have been staying at this Best Western for the past ten or so years. We love the comfort, the employees, the breakfast and the location. I can't say enough about how the people here go out of their way for you. The wonderful group of dedicated employees are aces. I wouldn't think of staying at any... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Hearing that about our staff here gives us a smile. We are very lucky to have the people we do working for us. We all look forward to your next stay with us here. More 

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you book a room, you can upgrade to a suite for only $30 more. We stayed in suite 250, which was on the second floor at the end of the building, next to the tennis courts. The only negative was the bad grouting in the tub. But I requested maintenance and it was taken care of immediately. This is... More 

Was this review helpful? Yes
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We are so happy to know you enjoyed one of our suites. Our staff wants our guests to enjoy their stay so we make every effort to make that happen. We hope you have a chance to stay with us again next year. More 

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