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All 22 Palm Desert hotels »

Marriott's Shadow Ridge

3.5 of 5
9003 Shadow Ridge Rd, Palm Desert, CA 92211
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Ranked #8 of 22 hotels in Palm Desert
3.5 of 5 stars 345 Reviews
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345 reviews from our community

What travelers say about this hotel
  • Golf course(21)
  • Water slide(9)
  • Very nice(8)
  • Great Place(8)
  • Time share(8)
  • Full kitchen(8)
  • Bedroom villa(7)
  • Main pool(7)
  • Movie theater(4)
  • Activity center(3)
Traveler rating
    142
    105
    45
    32
    21
Only show reviews for Family (137) | Couples (103) | Business (8)
Date Rating
Eager_TravelerNY
NY
Contributor
14 reviews
12 helpful votes
5 of 5 stars Reviewed January 11, 2012
3
people found this review helpful

We stayed here in early December of 2011 for four nights, and very very much enjoyed it. The units were very spacious and comfortable and well-equipped, the service was good, and the views were superb. The pool areas were wonderful, and we made excellent use of the hot tub even at night. Yes, you do want to try to stay... More

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Stacey D
Orondo,
Senior Reviewer
6 reviews
2 helpful votes
1 of 5 stars Reviewed January 6, 2012
1
person found this review helpful

My husband and I spent 4 nights here over the New Year Holiday. Beds were comfortable but that was the highlight of the stay. Upon arrival I was excited to use the large tub. I was running water but did not know that there was no cold water working. Luckily I was not burned. It took 24 hours before the... More

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Monica D
Sequim, Washington, United States
1 review
2 helpful votes
2 of 5 stars Reviewed January 6, 2012
2
people found this review helpful

We exchanged a wonderful, 1200 sq. ft two bedroom time share with full kitchen, patio and grill area for this shoe box. What a mistake. This was the first time we've stayed on a Marriott property, and were aghast how much lower the service level is then our treasured Hilton's we've been with for two decades. The first night, I... More

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MVCI Customer Advocacy, Guest Relations Manager at Marriott's Shadow Ridge, responded to this review
January 10, 2012

Thank you for taking the time to provide a review on Trip Advisor regarding your recent stay at Marriott's Shadow Ridge. We apologize the unit you occupied did not meet your expectations. Your satisfaction is important to us. In order for us to appropriately address your concerns, please contact our Customer Care office at Marriott Vacations Worldwide via email at... More

GaryandLinda
California
Contributor
16 reviews
24 helpful votes
4 of 5 stars Reviewed January 6, 2012

We are Marriott owners, so traded into Shadow Ridge for a week, We were in the area so my husband could take some Continuing Education classes for his profession. We were in Villa 2323/2324, a two bedroom, two bath unit. They were spacious and the view was outstanding. We overlooked a waterway, where Geese and Ducks floated by all day.... More

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smudliky
Prague, Czech Republic
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 6, 2012

We go to the US every year for a family holiday. This was probably the best hotel stay we have had in 5 years. Next time in this area, we will certainly stay here again. The grounds are beautifully manicured - and more importantly, there are rabbits! Dozens of cute friendly rabbits - my daughter (aged 5) was absolutely ecstatic... More

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Putt4Doe
Danville, CA
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

We have made our annual family trek down to Shadow Ridge for the Thanksgiving week several years now. We love the 2 bedroom facilities with the kitchen - having three kids in tow makes this an absolute necessity. The grounds at the Shadow Ridge are immaculent - very well maintained and extremely clean. There is a great pool and kids... More

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SarahHelen63
Southampton, United Kingdom
Senior Reviewer
8 reviews
8 helpful votes
2 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

We stayed at Marriott Shadow Ridge for 2 weeks over Christmas but had to change rooms after the first week because of availability. When we booked we were offered a 1 bed appt for the 1st week and then a studio for the 2nd. We were travelling with our two children - 14 and 17yrs - who are both 5'7"... More

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MVCI Customer Advocacy, Guest Relations Manager at Marriott's Shadow Ridge, responded to this review
January 10, 2012

Thank you for taking the time to provide a review on Trip Advisor regarding your recent stay at Marriott's Shadow Ridge. We apologize the unit you occupied did not meet your expectations. Your satisfaction is important to us. In order for us to appropriately address your concerns, please contact our Customer Care office at Marriott Vacations Worldwide via email at... More

imaprettywoman
Irvine, California
Contributor
14 reviews
5 helpful votes
4 of 5 stars Reviewed January 4, 2012
1
person found this review helpful

We recently stayed at this Resort for a "Girls" New Year's Eve long weekend. The rooms are large & beautifully appointed. Comfortable beds & pillows to make your rest complete. Great kitchen & dining & living room areas. It seems the people who outfitted the kitchen thought of almost everything. Can opener, corkscrew, pots, pans, dishes, cups, glasses (including some... More

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JayceeSue
Corona, California
Senior Contributor
32 reviews
8 helpful votes
2 of 5 stars Reviewed January 4, 2012

My husband, mom and I got two studios for the week before Christmas and it did not live up to our expectations at all. It was pretty much a standard hotel room and the attention to details was sadly lacking. While we enjoyed our stay, we probably will not ever go back to this resort! We have stayed at a... More

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Dave W
Beaverton, Oregon
1 review
3 of 5 stars Reviewed January 4, 2012

Great setting and location. We stayed the week of Thanksgiving. Pros: Pool and jacuzzi..very clean, warm and fantastic Had 2 bedroom suite, very spacious and quiet. Bed very comfortable. Cons: Check-in treated very indifferently. "Spacey" check-in rep. Poor directions given and poor directional markers on property. No housekeeping. Furniture VERY uncomfortable and tired looking. Nick Faldo restaurant-open limited hours and... More

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Marriott's Shadow Ridge Also Known As

  • Marriotts Palm Desert
  • Marriotts Hotel Shadow Ridge
  • Marriott Palm Desert
  • Marriott Shadow Ridge
  • Palm Desert Marriott
  • Marriotts Shadow Ridge
Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211

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Marriott's Shadow Ridge
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