We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott's Shadow Ridge

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
9003 Shadow Ridge Rd, Palm Desert, CA 92211
Special Offer
FREE Wi-Fi
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Marriott's Shadow Ridge
Professional photos View all
Browse nearby
Marriott's Shadow Ridge
Marriott's Shadow Ridge
Marriott's Shadow Ridge
Add Photo Write a Review

840 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    351
    287
    92
    68
    42
See reviews for
360
250
19
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (840)
  • Mar-May only
    (238)
  • Jun-Aug only
    (244)
  • Sep-Nov only
    (182)
  • Dec-Feb only
    (176)
All months
2 reviews
2 of 5 stars Reviewed 1 week ago

My family and I visited this resort for the first time with two other families in July. We expected it to be hot, it's kind of a given for Palm Desert in July. We heard from our friends, who had checked in the day before on a Sunday, that they didn't get their room until 5pm. I was a little... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your review of Marriott’s Shadow Ridge, Tracy! We are glad you found the resort’s kid activities and amenities such as the splash pad great for your family vacation. We are sorry to hear about your experience with check-in and villa’s cleanliness not being up to par. Your feedback is appreciated and will be shared with the resort... More 

Long Beach, California
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just got back from a short weekend trip to the Marriott Shadow Ridge Resort. We had such a great time we will certainly be back! We are not owners at this property and got our room for a very reasonable price on Expedia. We found all the staff to be exceptionally friendly and polite. Everyone that passed us said... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

We are pleased to hear you enjoyed your mini-vacation at Marriott's Shadow Ridge! Thank you for your feedback and the lovely photos you provided. We hope to see you and your family again soon! More 

San Diego, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of 7 stayed at the Marriott Shadow Ridge from July 11-18, 2015. We stayed in a 2-bedroom (building 1800). This was probably our 6th or 7th trip here. I have reviewed the resort in the past, but it has been a few years since our last stay, so I will mostly focus on the changes I noticed during... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are glad the new updates to the resort since your last visit were pleasurable and made for an overall great family vacation. Your feedback regarding the villas and resort amenities is appreciated and will be shared with the resort management team. We look forward to having you again at Shadow... More 

Los Angeles
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First you should know that this is NOT a hotel/resort. It's a time-share. So, while they rent rooms by the night, you get none of the standard resort amenities but you will pay resort prices (i.e. no room service, fees for extra towels, nothing inclusive.) They do have terrific pools for young families but they are super crowded and not... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your review of Marriott’s Shadow Ridge! We are sorry to hear your overall time at the resort did not meet your expectations. Your feedback regarding the pool area and front desk associates is appreciated and will be shared with the resort management team. We look forward to finding you your perfect Marriott Vacation Club Resort in the... More 

California
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in "Villages", The King bed very comfy. The couch made into a double bed, perfect for the kids. A/C was quiet. The patio faces the golf course. Nice to sit outside and have a glass of wine in the evening. Refrigerator, microwave, coffeepot, hair dryer, utensils and dishes. The rooms are very quiet. We always ask for the... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your five-star review of Marriott's Shadow Ridge! We are happy your well-appointed villa was comfortable and the balcony had a great view of the golf course. We look forward to having you again on your next visit to Palm Desert! More 

San Diego, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I went from Wednesday July 1-July 4. Our villa was 2bed, 2 bath and it was great. It really felt like we were on vacation. The villa had a nice washer and dryer with everything you need to do your laundry. The room was big and very comfortable. The pools were great, but we only went to... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are delighted your well-appointed villa and the pool area made for a wonderful vacation to the desert. We look forward to having you again soon at Shadow Ridge! More 

San Clemente, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed her twice. The first time was just one night, and we stayed in the Enclaves (the newer section). The time share rooms were large with full kitchens. They also seemed to have lots of activities for the kids. We returned for a long weekend on one of their "return and sales pitch" trips. This time we stayed in... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your review of Marriott’s Shadow Ridge, Brian! We are pleased you and your family enjoyed the resort activities offered throughout your stay. Your feedback regarding poolside service and towel policy is appreciated and will be shared with the resort management team. We look forward to making your next visit five-star worthy at Marriott Vacation Club! More 

Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I own here and visit at least twice a year since 2002, you can't tell the at as the rooms are continuously upgraded and kept in good repair. great but tough golf course designed by Nick Faldo. When staying at ShadowRidge you are welcome to use Enclaves pool and amenities. Plenty to do or nothing at all. I enjoy the... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are delighted the associates were friendly and accommodating with all needs and the pool was a great spot to be during your Fourth of July stay. We look forward to having you again at Shadow Ridge! More 

Pittsford, New York
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great place for families! The 2 bedroom condo's are beautiful! A great size gathering room. The studio side has a small fridge, microwave, coffee maker, & full size pull out couch. The one bedroom side has a queen sized pullout & the mattresses are memory foam, very comfortable! There are 3 pools, kids & adult activities, movies, a kid/teen center,... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are delighted your two bedroom villa and the fun resort activities offered for both children and adults was a great for family time at the resort. We look forward to having you again during your next trip to Palm Desert! More 

San Diego
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were a bit worried when we arrived for check in at 3:00pm (I know check in is a 4:00), and they told us our room wasn't ready. We went out for lunch and sighteeing, came back around 5:30pm as we never got a call. The room still was not ready, and at 6:05pm a manager called to offer us... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge, responded to this review

We appreciate your five-star review of Marriott's Shadow Ridge! We are sorry about the confusion with check-in, but we are glad the rest of your stay was spent have a great time golfing and relaxing with some drinks. We look forward to having you again at Shadow Ridge! More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Golf course(7)
  • Water slide(4)
  • Bedroom villa(3)
Questions? Get answers from hotel staff and past guests. Ask a question

602 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (296)
Viewed
Hotel & grounds (69)
Viewed
View from room (32)
Viewed
Pool/beach area (36)
Viewed
Room/suite (58)
Viewed
Family/play areas (10)
Viewed
Bathroom (4)
Viewed
Dining (6)
Viewed
2:50
Videos (2)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (306)
Viewed
Dining (26)
Viewed
Pool/beach area (24)
Viewed
Hotel & grounds (45)
Viewed
Room/suite (84)
Viewed
Other (127)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Palm Desert
1.2 mi away
Westin Desert Willow Villas
Westin Desert Willow Villas
#2 of 22 in Palm Desert
4.5 of 5 stars 592 reviews
1.7 mi away
Homewood Suites by Hilton Palm Desert
2.4 mi away
Marriott's Desert Springs Villas II
Show Prices
Show Prices
Show Prices
0.4 mi away
Marriott's Shadow Ridge II- The Enclaves
2.0 mi away
Desert Springs JW Marriott Resort & Spa
2.3 mi away
Marriott's Desert Springs Villas I
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay