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Westin Desert Willow Villas

4.0 of 5
75 Willow Ridge, Palm Desert, CA 92260
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Westin Desert Willow Villas
Ranked #1 of 22 hotels in Palm Desert
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198 reviews from our community

Traveler rating
    116
    55
    17
    5
    5
See reviews for
Families
68
 
Couples
75
 
Solo
7
 
Business
11
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Newport News, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW

My sister and I stayed in the premium side of the one bedroom villa for 4 days, this was our first time at this particular Westin property. The premium one bedroom lock off side is about 200 square feet smaller than most premium sides of Westin villas. However, the small side lock off is about 200 feet larger at this... More

Was this review helpful? Yes
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 15, 2013

Dear Guest, Thank you for taking the time to provide us with your feedback. We were pleased to hear that our accommodations met your needs. The F & B team will appreciate the comments regarding Happy Hour. We value your patronage and hope you can return in the near future. thanks again. Warren Jerome Director of Operations More

San Diego
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 10, 2013

This is a really beautiful hotel and we had a fabulous experience. This is a great hotel if you have children. The pool is amazing and has a water slide. There is also a kids/teen lounge that has video games and pool etc. where the children hung out most of the day. The room are modern, clean and give an... More

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jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 11, 2013

Dear Guest, thank you for providing us with your comments regarding your experience at our resort. Your feedback on the pool, waterslide and kids/teen lounge are appreciated. We hope your travels bring you back to us again soon. Warren Jerome Director of Operations More

1 review
5 of 5 stars Reviewed May 8, 2013

We spent Cinco De Mayo at the Desert Willow and was more than satisfied. Our server Jockson was SO helpful the WHOLE time and we really enjoyed his service! We especially loved how he made it rain Don Julio (etc etc etc etc.) ..... Thank you for everything!

Was this review helpful? Yes
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 11, 2013

Dear guest, Thank you for taking the time to provide us with your feedback. We appreciate you selecting our resort for your enjoyment on Cinco De Mayo! We will be sure to let Jocson know how his service was received. Thank you again for staying with us. Warren Jerome Director of Operations More

San Diego
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

Having stayed here on many occasions, I still find this to be an exceptional hotel in the desert. The hotel staff is very helpful and the service terrific. One of the best features is the 2 pools with it's poolside service. The rooms are large and very well maintained with full kitchens and there are BBQ islands for cooking outdoors.

Was this review helpful? Yes
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 11, 2013

Dear Guest, thank you for choosing Westin Desert Willow as your location for lodging in the desert. The staff will appreciate your comments on service and helpfulness. We value you as a guest and hope you can return soon. Warren Jerome Director of Operations More

Berkeley, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2013

The Desert Willow Villas resort is literally an oasis in the desert. Wonderful accommodations, great pool, beautiful landscaping, and extraordinary scenery with the mountains in the background. The designers of this resort took note of the surrounding beauty of the desert and complemented that beauty with a very tasteful and fitting design. The Agave restaurant serves very good food, and... More

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jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 9, 2013

Dear Guest, thank you for providing feedback on your experience with us. We are very happy to know that the landscaping, scenery and mountain views were to your liking. The staff would like to thank you for your comments regarding their nice and helpful demeanor. We hope to have you as a guest in the near future, please come again.... More

Eden Prairie, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

The Westin Desert Willow Villas is one the best resorts we have had the pleasure of using. The rooms are spacious and comfortable. The staff are superb in meeting every need. The food at the restaurant was excellent. The pool areas are great. We brought our two grandsons, ages 11 and 7 to the resort and they loved it! They... More

Was this review helpful? Yes 1
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 9, 2013

Dear Guest, it was a pleasure to hear about your experience at our resort. Your comments regarding the staff and accommodations will be pleasing to our teams as our goal is to exceed our guest expectations. We hope you can return to our resort in the near future. Thank you for staying with us. Warren Jerome Director of Operations More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2013 via mobile

We stayed three nights in the Westin Desert Willow during the end of April with our two sons of 10 years old. In general I can say that the resort and premises look new (only three years old) very attractive and are well kept. Staff is extremely helpfull and friendly. We had a premium 1BR villa in building 3 that... More

Was this review helpful? Yes 1
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 9, 2013

Dear Guest, we were excited to know your family had an enjoyable experience at our resort. We appreciate your comments regarding the villa room, pool and activities. The staff will be glad to here your remarks about their helpfulness and friendliness. We hope you can return again soon and if you need anything feel free to reach out to us... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2013

I was in Palm Springs last summer, and stayed at The Westin Mission Hills. The Resort is huge! It is a golfer's paradise. Well manicured and maintained. I had a guest room overlooking the golf course, with a walkway below leading back into the main lobby and hotel. The lounge has the best ceviche! I hope this is a main... More

Was this review helpful? Yes 1
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 9, 2013

Dear Guest, we appreciate you providing us feedback on your recent stay. The staff will be excited to hear your positive comments on their service. I am happy that we were able to accommodate you in your preferred room. We will be sure to address any pool concerns should they arise again. Thank you for letting us know. We appreciate... More

Kirkland
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 27, 2013

The resort is centrally located in the greater Palm Springs area, providing easy access to golf (the resort sits right among a golf course), shopping, the spring music festival, Joshua Tree National Park and more. This resort provides all the comforts and conveniences of a Westin villa property - patios, kitchen, spacious villas, grill areas, workout facility, tennis courts, pool,... More

Was this review helpful? Yes
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 9, 2013

Dear Guest, thank you for choosing us as your location in the desert. We appreciate the comments regarding the villa rooms and amenities. We are is the process of building a second pool area which will open later this year. We appreciate you as a guest and hope you can return. Thank you again. Warren Jerome Director of Operations More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 25, 2013

This resort is very nice. The rooms are big, new, and clean, complete with kitchens and laundry machines (and with easy access to outdoor gas grills). The grounds are beautiful -- I didn't get to play the golf course but it looks incredible. The pool area is huge and very nice (although the pool itself was really cold). The service... More

Was this review helpful? Yes 1
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
May 9, 2013

Dear Guest, we appreciate you taking the time to provide us your feedback. the staff will be pleased to hear your comments about the property and our service. We hope you can return in the near future. Thank you. Warren Jerome Director of Operations More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Golf course(17)
  • Pool area(16)
  • Very nice(7)
  • Not sure(4)
  • Happy Hour(3)
  • Flat screen TV(3)
  • Full kitchen(3)
  • Good size(3)
  • Second floor(3)
  • Water slide(3)

Additional Information about Westin Desert Willow Villas

Address: 75 Willow Ridge, Palm Desert, CA 92260
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 Luxury Hotels in Palm Desert
#1 Family Hotels in Palm Desert
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Stand alone Westin Timeshare resort. ... more   less 
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert
Westin Desert Willow Villas Hotel

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