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Westin Desert Willow Villas

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75 Willow Ridge, Palm Desert, CA 92260
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Westin Desert Willow Villas
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Westin Desert Willow Villas
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510 reviews from our community

Traveler rating
    288
    164
    36
    15
    7
See reviews for
211
175
10
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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    (510)
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    (146)
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Los Angeles, California, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We spent 5 days at the resort relaxing at the pool. The rooms are large with full kitchens and in room laundry machines. There are large outdoor BBQs at each of the buildings. The pool includes a fun water slide for kids and adults. I highly recommend you rent a cabana in advance of your stay. The day rate ranged... More 

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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Purchased a package to here through the starwood "preferred" guests package. preferred ha! Called the hotel to book starting may 1, they said they had room and put me through to the reservation preferred line. They said even though they had dates open at the hotel for this week, they were at a higher rate and I could not use... More 

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Senior Contributor
39 reviews 39 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

These are timeshare condos that get rented out. Nice family oriented facility built around a gorgeous golf course. Great pools and slide for kids but enough pools to find a quiet adult space. The condos are modem and clean with nice kitchens and cozy bedrooms. The lower floors provide nice patios while the upper floors have great views. Common BBQ... More 

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Larkspur, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great for long or short term stays...for families or couples. Very user-friendly staff. Top quality in-room amenities and features...especially the A/C. Suggest upgrade to the Villa deluxe for nominal fee. # 2 restaurant in the are right outside the property in the Cork Tree. We look forward to returning.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent our Spring Break week at the Westin. Our Villa was clean and the accommodations were perfect for our family. We were treated like royalty by Joe and Gabe at the pool for food and beverage. Both were very friendly, attentive and the service was first class. We will be back again very soon!!

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Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank your feedback it's always gratifying to learn that our staff were able to make your stay memorable. I will personally share your comments with Joe and Gabe. Thank you for staying with us and look forward to welcome you back soon. kind regards, Bayron Garcia More 

Ridgefield, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The rooms are very nice at this property, and the staff (especially Gabriel) are wonderful. This resort offers so many activities for kids/teens, and it is well appointed with amenities for adults. Great vacation resort for family vacation and even single couples celebrating time alone.

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Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank you for the kind comments, It's always gratifying to hear our guest keep on experincing the same level of service after many visits. I would like to personally thank you for your support and loyalty. kind regards, Bayron Garcia More 

Santa Rosa, California
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband, two-year-old, and I stayed here for four nights in early February for my husband's birthday. This resort is very kid-friendly and family-friendly. The rooms were very clean and new. We especially loved the soaking tub. The villa had a great kitchen that was very well stocked with cooking supplies (not food but utensils, pots, pans, etc.) We had... More 

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Bayron G, Operatiosn Managers at Westin Desert Willow Villas, responded to this review

Hello- Thank you for the score you bestown upon us. We are happy to learn that you and your family enjoy the resort and would like to take this opportunity to thank you for your loyalty and support. kind regards, Bayron Garcia More 

Seattle, Washington
Top Contributor
56 reviews 56 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room overlooked the golf course and had a beautiful view of the mountains. There was a separate bedroom with a very comfortable bed. The small kitchen was stocked with all the necessities and had a dining room table. The bathroom was quite large and the only area of disappointment. The website indicated that there would be a spa tub... More 

Was this review helpful? Yes 1
Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- Laurie C, Thank you for the score you bestown upon us. We are happy to learn you like the property. I am sorry if there was any miscommunication regarding the jet tub. The Jet Tub is only located on the premium villas our largest of both types of rooms. Please let me know when you plan to comeback to... More 

Vancouver
Contributor
12 reviews 12 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this resort in Feb.2015, upon the recommendation of friends who go regularly. We are a family with two young children, and we felt very welcomed from the beginning - the staff were, for the most part, excellent and pleasant. They could have used more staff poolside, but perhaps they weren't anticipating being busy? The food was good,... More 

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Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello- I am excited to learn you like the property and you are already thinking on coming back! I am sorry we put you in that unit, usually most of our guest don't mind the differences between an ADA and a regular room. I would like to add your expectation to your SPG profile that way we can better manage... More 

Portsmouth, New Hampshire
Top Contributor
192 reviews 192 reviews
23 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

This time share resort is located on two gorgeous golf courses and is currently expanding to include more accommodations. Our suite was on the first floor and included a small kitchenette and dining area, living room and bedroom with a kingsize bed. There are also several large grills on either side of the building which came in handy when we... More 

Was this review helpful? Yes
Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank you for taking the time to give us your feedback, We are excited to learn you enjoy the facilities during your stay. Thank you for staying with us and we hope we can welcome you back soon. kind regards, Bayron Garcia More 

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