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Westin Desert Willow Villas

4.0 of 5 75 Willow Ridge, Palm Desert, CA 92260
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Certificate of Excellence 2014
Westin Desert Willow Villas
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Westin Desert Willow Villas
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451 reviews from our community

Traveler rating
    255
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    34
    13
    6
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189
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful spacious villas situated on a large property with 2 excellent golf courses. Unfortunately not within walking distance of stores or areas of interest to tourists. A car is essential. The resort and pool areas are lovely and the staff is very accommodating. Transport around the resort is easily available by golf cart and there seems to always be someone... More 

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San Jose, California
Contributor
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was seemless and we were even able to get into our room early, since it was ready. The people were very friendly and the concierge provided some good information about the resort, restaurants and activities, including some discount coupons. There was plenty of parking and the building had an elevator, so that made it easy to take our luggage... More 

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Denver, Colorado
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great stay at this resort in Palm Desert. The grounds were very pretty, the staff was helpful (particularly the golf cart drivers), the pools were awesome and the location was fantastic. My only complaint is we were on the first floor and you could hear footsteps from the floor above which is one my biggest pet peeves.

Was this review helpful? Yes 1
Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- I am sorry to learn that your experience was not as relaxing as desired. Thank you for taking the time and providing us with some feedback. Please connect with me next time you come to Palm Desert as I would like to make sure we keep you on a top floor and in a quiet area. Again thank you... More 

Glendora
Top Contributor
77 reviews 77 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't frequent resorts that often but I have stayed and am familiar with comparable time share locations. I had a very nice stay but for this class of resort I would have to rate it as average. We had the basic single bedroom unit. The room was clean and comfortable with a TV in the living room (with DVD... More 

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Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- I am sorry to hear that your expectations regarding our rooms where not met on this visit. Please note that we do have another villa available bigger than the one you book, with a full kitchen, fireplace and jet tub for your relaxation. Our property is growing and we are planning to open another building by the end of... More 

Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Westin Desert Willow for 5 nights in December. The premium villas are extremely spacious, new and very nice. The room was spotless and having a full kitchen with all of the accessories was great. The resort staff were friendly and the on site restaurant had surprisingly delicious food. This would be a great place for a family... More 

Was this review helpful? Yes 1
Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank you for your feedaback and loyalty. I am sorry that our accomodation at this time were not able to meet your expectations. I hope that with time you reconcider us again and give us another opportunity to provide you with a relaxation and renewing experince. When you plan to comeback to palm desert please connect with me as... More 

Pickering, Ontario
Top Contributor
124 reviews 124 reviews
32 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Used an exchange within the SPG network. Stayed in a two-bedroom lockoff villa with friends (18403/404). Nicely furnished, although my husband thought the living room furniture was a bit old fashioned ... I thought it was practical. We had a fireplace in our room! (never used it though) TVs in both the bedroom (huge king-size bed, jacuzzi tub, separate shower,... More 

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Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank you for your nice comments and the score you bestowe upon us. I will personally connect with Kim and Cameron to advised them of your notes and appreciation. We are a fairly new property and have worked with major map online services like google maps and mapquest to display our location properly most of the time the GPS... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a great time 'experimenting' with the Desert Willow last year for a few nights, we decided to build a family vacation around this hotel this year. Some initial hiccups when we arrived with the room type and location were resolved with great focus and management went the extra mile to make us happy with the resolution. Special thanks to... More 

Was this review helpful? Yes 2
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Mr. Brosseau, Thank you very much for taking the time to submit this review. We truly appreciate your patience while making these changes happen for you. Thank you very much for the lavish review on the great opportunities our valley has to offer. It was a pleasure having you and your family with us and we hope you will... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Well located - not too far off I-10 (Palm Springs is VERY spread out so you will use I-10) but far enough. Excellent dining (try the Cork Tree restaurant), grocery, and shopping close by. The property is another great example of the high quality you expect from a Westin property. Great Staff.

Was this review helpful? Yes 1
Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- I am excited to learn that you enjoy the property and amenities. Thank for the score you bestown upon us. We look forward to welcome you back to Palm Desert soon. kind regards, Bayron Garcia More 

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My aunt and I arrived for a 3 night stay after spending a few nights at the Hyatt Regency down the road. We weren't expecting anything on par with that hotel, but I have stayed at other Westin vacation properties and this wasn't quite up to snuff. First, the hotel was deserted. It felt like there were maybe 20 other... More 

Was this review helpful? Yes 1
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Jaxxx111, Thank you very much for submitting this review for our resort. Thank you very much for the detail information you provided. I really thank you for taking the time to mention our associates names for proper thank you's and follow ups. Not sure however, being sold out almost every night what gives the impression of being desserted. Please... More 

Victoria B.C.
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at 4 were checked in by 4:10. Beautiful 2 bedroom with 2 bathrooms in the adult pool area!.. We were steps from the pool and hot tub, heard no noise all night long and the BBQ was right next door! The place was beautifully cleaned and arranged perfectly for 2 couples. if we needed something like a juicer... More 

Was this review helpful? Yes
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Colbloc, Thank you very much for taking the time to submit this review. We are glad you had a nice experience at our resort and found the property to be a good fit for you. We are pleased to read our service was great and the season allowed for a good time outside the villa. I am surprised however,... More 

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Additional Information about Westin Desert Willow Villas

Address: 75 Willow Ridge, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Desert Willow Villas 4*
Number of rooms: 148
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert
Hotel Style:
#2 Family Hotel in Palm Desert
#2 Romantic Hotel in Palm Desert
#6 Business Hotel in Palm Desert

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