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All 22 Palm Desert hotels

Westin Desert Willow Villas

4.0 of 5 Hotel   |   75 Willow Ridge, Palm Desert, CA 92260
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88%
Ranked #2 of 22 hotels in Palm Desert
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Rani S Vista, California
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406 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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English first
Vista, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with 3 other ladies for a girls trip. Nothing real exciting to say about it. Nice resort with good rooms and pretty views. Enjoyed the pool and had good service. Bar had a really good martini.

Was this review helpful? Yes
Glendale, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms are always clean and the service is always great. The bar-b-ques are always clean when we cook on the outside on the bar-b-que. The staff is friendly and helpful. There are family activities around the pool. There is an awesome slide called "Jimmy Jammer" and it's a blast to go down.

Was this review helpful? Yes 1
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Cynthia R. Thank you so much for your wonderful review. Our pools and the Jimmy Jammer is truly a huge attraction during our summer days. Every weekend we have a lot of families excited to be here for that reason. We are delighted to hear you found our property to your liking. Thank you so much again and we... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I am giving this place 4 stars for two things: The customer service and the cart staff especially Amir. They were fabulous. What I didn't like is that the place showed signs of not being cleaned really well. We couldn't really enjoy the patio for the cobwebs which we also found inside near the light fixtures in the dining room,... More

Was this review helpful? Yes 1
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear C.D.H. Thank you very much for your review. It really helps us when we are informed of opportunities for improvement. Sure cleanliness should always be a must and we will make sure we review our processes to ensure this happens every time. We are glad you like our property and staff enough to give us another try. Thank you... More

Orlando, Florida
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

These are fantastic apartments well maintained in a fab setting. The pools are wonderful and always warm. Kids are catered for with their own water slide and activity pools. During the week the pool area is relatively quiet but it can get v busy at the weekend. Their is an on site gym and tennis courts, although the latter we... More

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Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Gill M. Thank you so very much for the opportunity you provided us to serve you. We are glad your stay with us was a pleasant one. Our desert sun trully stops a lot of people for mid day activities, yet our pools are always active. We appreciate you kind review and descriptors and we hope to have you... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

Its a great place to stay and relax, The rooms are wonderful, the staff was super friendly, and everything was just great! I definitely recommend you this place for your vacations. We are already planning our next trip to West Desert Willow Villas for next year. Two thumbs up!

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1 review
4 of 5 stars Reviewed 1 week ago NEW

I personally do not have good experiences at hotels, but Westin Desert Willow Villas has definitely switched that around. I have to travel a lot for business for long periods of time so I appreciated the fully equipped kitchen, spacious living room, spacious balcony, spacious bathroom and I just got the basic room. Not to mention some 24/7 amenities like... More

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Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Hermine K, We are thrilled to hear you had a great experience at our resort. Thank you so much for your wonderful review. It is our mission to ensue our guests have a wonderful experience and we are certainly glad our property is of your liking. We hope to have you back again, either for business or pleasure and... More

Norwalk, California
1 review
5 of 5 stars Reviewed 1 week ago

We loved our stay at the Westin Desert Willows. We were there three short nights. Next time we will stay a week. The villas are clean & very nice. The beds and pillows are the best! The pool was amazing! I can't wait to go back. This is one of the best places I have stayed.

Was this review helpful? Yes
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you for allowing us to be your host in the valley. It was a pleasure to know that the heavenly bed was to you liking. We appreciate the feedback and hope you can come again. Warren Jerome Director of Operations More

Downey, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I planed a sister get away, with all the kids (5 in total), got two rooms, and it was the perfect location! Loved how the Villa had everything we needed to make breakfast and lunch! Swimming pools were nice and large, and there were a total of 4 or 5 I believe. Check-in went very smoothly, the front desk was... More

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jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you and your sister for staying with us. It was nice to hear that our location and pools met your needs. We do try to offer late check out based upon availability. When you return, please reach out to me directly should you require any assistance. Warren Jerome More

Winnipeg, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fantastic stay at the Westin Desert Willow Villas. It was only 3 short days so we will definitely be planning a return visit. Everything about this property was top shelf -- the villas was beautiful, the grounds were very clean and the pool area was spectacular. Staff were very attentive and made sure all guests were enjoying... More

Was this review helpful? Yes
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you for providing us feedback on your experience at Westin Desert Willow Villas. Our team will appreciate the comments regarding the property amenities. The staff also thanks you for the mention of their attentiveness. We appreciate you as guest and hope you can return in the near future. Warren Jerome More

El Segundo, California
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here on a june weekend for a three day weekend celebration. Pros: The resort itself is simply stunning. It is beautiful. The pools are very nice and well kept. You are allowed to bring in food, drinks, including alcohol to these areas, without having to purchase from the pool side order areas. The bathrooms at the pools are... More

Was this review helpful? Yes 2
Jorge H, Front Office Manager at Westin Desert Willow Villas, responded to this review

Dear Ashbeck77, Thank you for submitting this review for our resort. We are glad you enjoyed our property and love that you find it stunning. We are happy we were able to take care of the situation we ourselves incurred into with your Jeep. We are really sorry we did not quite as well with your room/kitchen amenities. You have... More

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Additional Information about Westin Desert Willow Villas

Address: 75 Willow Ridge, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Desert Willow Villas 4*
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Palm Desert #2 Family Hotel in Palm Desert #5 Business Hotel in Palm Desert
Hotel Class
Official Description (provided by the hotel)
A starwood villa resort offering just-like-home amenities in world class destinations. The westin desert willow features Westin amenities coupled with stylish and spacious accomodations. Experience the value of a villa and enjoy no resort fees. ... more   less 
Number of rooms
148

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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