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Westin Desert Willow Villas

4.0 of 5 75 Willow Ridge, Palm Desert, CA 92260
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Westin Desert Willow Villas
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Westin Desert Willow Villas
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432 reviews from our community

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redmond, Washington
Top Contributor
64 reviews 64 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin Desert WIllows was very quiet and had lots of activities for kids of all ages. The grounds were beautiful and the villas were great. We were in a first floor unit which was perfect with jumping toddlers. We did not hear anyone on the floor above us.

Was this review helpful? Yes 1
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you for taking the time to provide us with your feedback. We appreciate the comments on the grounds, villas and activities. We hope your family can return soon. Warren Jerome More

1 review
4 of 5 stars Reviewed 1 week ago

We stayed a week during the kids' Fall Break. The property is beautiful, the staff, service and amenities excellent. I think my only criticisms were that we could have used sleeping accommodation for one more (but we solved that with an inflatable mattress), and that the game room closes at 9 while the pools are open 24 hrs. I'm sure... More

Was this review helpful? Yes
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you for taking the time to provide us feedback on your experience. We were excited to know that the property, staff and amenities were to your liking. We do provide rollaways if needed. We'll also look at the times of the game room to see what best meets guest needs. Wishing to have you back soon. Warren... More

Santa Clarita, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just returned from the Westin Desert Willow Villas and had a wonderful trip with our family. Our two boys, ages 9 and 10, had the best time at the pool with the waterslide, participating in all of the poolside activities, even becoming champs at the hula hoop contest and slide contest. The BBQs were a plus, and we used... More

Was this review helpful? Yes 1
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you for allowing us to be your choice for accommodations in the valley. We appreciate you as a guest and hope to see you in the near future. It was a pleasure to hear that the slide, BBQ's and staff met your needs. We will share your comments with Benedicte as she will be excited to know... More

Ventura, California
2 reviews
4 of 5 stars Reviewed 1 week ago

The room and grounds were immaculate. I think they have the nicest and most thorough housekeeping staff I've ever come across. Most of the staff was excellent and the grounds and pool are great. Unfortunately the front desk agent assured us that the construction was over before she put us in a unit right next to us. Not the case!

Was this review helpful? Yes
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you for providing us your feedback. We will be sure to share your comments regarding the staff, our grounds and the pools with our team. I apologize for the mis-communication regarding the construction. We do hope you can return again soon. Warren Jerome More

Kamloops, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My daughter and I enjoyed a girls week away and it was amazing! We will be back for sure!! The weather was perfect and the Resort truly a beautiful place. Every single staff member from start to finish was friendly, kind and professional, but an extra shout-out to Gabe for making our days at the pool so enjoyable! Always happy... More

Was this review helpful? Yes 1
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Franzen004, Thank you so much for the time taken to submit this review. We are truly blessed with great weather during these days and we are thrilled to hear our guests and owners take advantage of such beatiful days as well as our property. We are absolutely delighted you had a great stay with us. Thank you once more... More

Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a week and enjoyed the quiet. Appreciated that they had a pool for kids with a slide which meant the other pool area was mostly adult and quiet. The outdoor BBQ areas are cleaned daily and are nice to use. The resort is attached to two golf courses and a lovely clubhouse. The resort restaurants are comfy and... More

Was this review helpful? Yes 1
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Robyn D, Thank you so much for submitting this review for our resort. We are glad you found our property to your liking. Reading about these great experiences makes our associates proud. Thank you very much and we look forward to the next opportunity to serve you. Jorge H. Front Office Manager More

california
Contributor
11 reviews 11 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a owner of the Mission Hills Westin Villas, which we really enjoy staying at, but because Desert Willows opened nearby, we wanted to check it out. It is on Portota Ave, which is a little further than Mission Hills and it can be hard to see because the sign is kind of set back. The entrance could have... More

Was this review helpful? Yes 3
Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- TRAVELWAY52, Thank you for your feedback, We are pleased to learn that the service you received from Melaney and Jesus met your expectations. I will personally ensure your comments get to therm. We appreciate your Ownership and would like this opportunity to thank you for your loyalty and support with our starwood vacation ownership properties. We look forward to... More

British Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mom and I recently spent the week at the Westin Desert Willow Villas and had a fantastic time! We stayed in a One Bedroom Deluxe Villa in Building 5. The space was more than enough for us as there was also a sofa bed in the living room. The kitchen was fully stocked with flatware, cookware, cutlery and other... More

Was this review helpful? Yes 1
Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- Franz85, Thank you for your kind words and your rating. We are happy to learn we met your expectations on during your visit. I would like to take this opportunity to thank you for your loyalty and support. We look forward to welcome you back to Palm Desert soon. kind regards, Bayron Garcia More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice property. good food. The shuttles to and from the room seemed to take too long at times.The room was clean and the pools were relaxing. Service was pretty good overall; however, I will say our server Isaac at the pool and in the restaurant was great! He was very friendly, quick with our orders, even as it got... More

Was this review helpful? Yes 1
Bayron G, Operations Manager at Westin Desert Willow Villas, responded to this review

Hello-- CargoCC, I am sorry to learn our shuttles took longer than expected during your visit. I will personally review our proccess to ensure other guests do not experince the same. I will personally connect with Isac to share your comments regarding the service at the pool. Thank you for feedback and look forward to welcome you back soon! kind... More

redding, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

we were very happy with Gabriel when he served us food by the pool he was kind, helpful. thoughtful and courteous Even though busy on a hot humid day he hurried with food and yet took time to be friendly and helpful along with being extremely kind we appreciate all the staff at Desert Willow too everyone is very thoughtful... More

Was this review helpful? Yes 1
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear guest, thank you for providing us feedback regarding your experience. We appreciate you as a guest and hope you can return soon. We will be sure to share you comments with gabriel regarding his service to you. Thank you again! Warren Jerome More

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Additional Information about Westin Desert Willow Villas

Address: 75 Willow Ridge, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Desert Willow Villas 4*
Number of rooms: 148
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert

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