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Westin Desert Willow Villas

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75 Willow Ridge, Palm Desert, CA 92260
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Westin Desert Willow Villas
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Westin Desert Willow Villas
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590 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed today NEW

My kids were in love with several things on the property: big slide at the big pool, pool table at the big pool, s'mores fires at the big pool... Are you sensing a theme? I was far happier at the smaller pool closer to our villa in building 17 - far back into the property. It was quieter with music... More 

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Los Angeles, CA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I would give this place 4 stars for room, pools and SOME service. I would give 1 star for their in-villa dining and communication between different departments, specially to "express service" people. For the record, we stayed on a non holiday, weekday for two nights in July. My son and I stayed for 2 nights as a quick get away.... More 

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Scott City
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to the Westin Desert Willow Villas for a getaway in the heat of the summer not knowing what to expect. Well, if you want a relaxing and quiet getaway, this is the place for you. Other than a mower one morning, we never heard a thing. We could sleep in undisturbed from loud cars and trucks. The grounds... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stayed 7 nights at the Westin Desert Willow Villas. We had three kids (8, 5, and 3) and they all said they loved it. We rotated between the two pool areas. Little one loved the baby pool and the oldest loved the water slide. Another highlight was the game room- older two loved playing pool and air hockey.... More 

Was this review helpful? Yes 3
Murrieta, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time this past week at the Westin Desert Willow Villas. The villa was much roomier than expected, and was a perfect place to relax for a few days with all 3 kids. Loved the shuttle service. Walking in the 105 degree weather would not have been fun especially with a 3 year old. We did not... More 

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Houma, Louisiana
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this resort for 4 nights as part of our California road trip bucket list trip. We stayed in a 1-bedroom premium suite. The full kitchen, as well as the washer and dryer, were very convenient to us. We are Starwood owners at another resort, and have come to love all of the resorts we... More 

Was this review helpful? Yes 1
jackson2180, Director of Operations at Westin Desert Willow Villas, responded to this review

Dear Desert, thank you for choosing the Westin Desert Willow Villas at your location in the desert. It was great to hear that the room and amenities met your needs. We were very happy to hear that you had a relaxing experience during your stay. We appreciate the feedback and hope to see you again soon. Warren Jerome More 

Torrance, California
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, what an oasis! Our family has traveled to many a time share but this time we were completely pampered. The units were very large, modern and clean. Despite the warm dry air outdoors, we felt cool and comfy indoors and around the pool. There are cooled water dispensers and water misters all around the pools. We tried both pools.... More 

Was this review helpful? Yes 1
Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- Great to hear you and your family had a great time with us. We look forward to welcome you back on fall. Please connect with me once you book your reservations as I would like to make sure keep on having great stay with us. kind regards, Bayron Garcia bayron.garcia@westin.com Operations Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Amazing time at the Westin. We are owners in Maui and always enjoy our experiences. This was our third time to the Palm Desert property. Enjoyed our time and we had the best server by the pool named Gabe D. He was attentive, nice and genuinely happy to be working there. Thanks Gabe for making our time in Palm Desert... More 

Was this review helpful? Yes 2
Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank you for your nice review, I will personally connect with Gabe to share with him. We are happy to learn you enjoy your visit. Thank you for your support and loyalty. kind regards, Bayron Garcia Operations Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you can't make it to Maui then Westin Desert Willows is the next best thing. Friendly staff, especially Gabe D., Jose and Alen at the pool bar. A true mini vacation, the only suggestion is that the resort needs to add a restroom on the west side of the pool area. Too far to go and stay hydrated. See... More 

Was this review helpful? Yes 1
Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank you for your feedback it's always gratifying to hear our staff made an impact on your stay. I will personally share your comments with our bar team. We hope you can back see us soon! kind regards, Bayron Garcia More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just finished a 4 night/5 day visit. I have stayed at this resort at least 5 times in past few years. I will not stay anywhere else in the desert. This resort has the best consumer service, rooms, amenities and location! I always request a room in building 4 upper level. Close to new pool, and new BBQ area. Every... More 

Was this review helpful? Yes 2
Bayron G, Manager at Westin Desert Willow Villas, responded to this review

Hello-- Thank you for support on tripadvisor, it always great to hear families enjoy their time with us. I will personally pass one the Palo Verde pool hours concern with out leadership team. I hope you can understand we try to make sure everyone in the resort is having fun and enjoying their stay and thats why the time scheduling.... More 

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