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All 22 Palm Desert hotels

Westin Desert Willow Villas

4.0 of 5 Hotel   |   75 Willow Ridge, Palm Desert, CA 92260
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Ranked #2 of 22 Hotels in Palm Desert
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JDS77
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419 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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1 review
5 of 5 stars Reviewed yesterday NEW

3 of us went down between Sept 7-14th. When you walk in the lobby smells amazing. We were greeted and told our premium villa was on the 1st floor. I asked to be switched to a top floor and there was no issue. Our room was 3303. Not a far walk from anything and facing the golf course. The staff... More

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Phoenix, Arizona
Top Contributor
141 reviews 141 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely, well-maintained property. The condominium was a good size. The bed was so comfortable and we loved the large patio. We especially liked the fact that we had our own washer and dryer in the unit. The kitchen was well equipped. We would definitely stay here again.

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california
Top Contributor
87 reviews 87 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As owners of the Starwood Vacation Network, we have always enjoyed staying in this resort in the California desert since it was first opened about 3 years ago. We like the quality, size and comfort of the premium one bedroom condo, a great getaway from home without the hassles of a second home maintenance. Everything is in place when you... More

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London
Contributor
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the minute we arrived to the minute we left we couldn't fault our stay at this property. We appreciated the fine cooling mist as we made the short walk from our air conditioned car to the lobby - as a fair skinned Brit, it was tough going but made all the better by the air con that greeted us.... More

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Bristol, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Good sized condo, comfortable, well equipped. Pools good without being too busy, two 10 minutes pool breaks per day (pool police patrolling) so apply sunscreen. Pool service variable, however excellent when Gabriel and Isaac on duty. Stayed in building one so well away from the building work. For improvement, condos need ceiling fan on the patio and insect screen on... More

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Sherman Oaks, CA
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed over Labor Day weekend, 2014. The pool choices were great for families. There's a canopy over the 1 foot kiddie pool. We were able to bring can drinks of our own. The bedroom, bathroom and kitchen were all modern and clean. (Could have used more coffee since room cleaning doesn't come everyday.) Our room was well insolated. When... More

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Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Pamela, Thank you very much for your review of our resort. We are glad you had a great stay at our resort. We had a great time over this last Labor Day Weekend too. Many of our guests were thrilled with all the activities we had for them. Thank you once again and look forward to your next visit... More

San Diego, California, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The resort is beautiful with spectacular views all around. Love this place and would go back again and again. Pool areas are great and loaded with fun activities throughout the day. The food at the restaurant was so good with great service. Staff is always available and responds quickly to any request promptly.

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Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Lisa N. Thank you so much for your wonderful review. We appreciate the time you've taken to complete it. We are happy you had a great stay at our resort and we would love to have you again as our guest in the future. Look forward to the opportunity to serve you again at our resort. Thank you. Jorge... More

Tustin, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decided to return back to the resort 1 month after the last time we were there. Made it a last mini vacation for the kids before our 1st starts school for the first time! Took my folks along as well as they have never been to the Palm Springs area. All that I can say is that they as well... More

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Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Guest, Thank you so very much for completing a review for our property. I truly appreciate your comments and also the feedback of your experience at check in. We can appreciate how a family will want to go into their villa as soon as possible. We are commited to our 4 pm check in guarantee. We have challenges some... More

Vancouver
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the first week of June for 4 nights. We were in the 1 bedroom villa with kitchen. The property overall is very nice and what we expect out of a Westin property. Modern and clean is a good description. The pool is very nice and they have a few of them. The staff was very nice. Wifi... More

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Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear guest, Thank you so very much for the time you took to submit this review for our resort. We are delighted you had a great experience and our facilities were a good fit for your visit to the desert. We will be thrilled to have you back at our resort again. Once again, thank you. Jorge Hurtado Front Office... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed four nights in this hotel. 29 July to 2 nd aug 2014. Our villa was premium deluxe , very spacious and well maintained. Loved the clean linen and heavenly bed. The only thing I experienced here is that maid service wasn't good. In all four days they only came once and that too did half work. Also as... More

Was this review helpful? Yes 2
Jorge H, Manager at Westin Desert Willow Villas, responded to this review

Dear Mona T, Thank you so much for giving us the opportunity to review your stay as well as the inconsistencies you experienced. Please accept my sincere apologies for not meeting your needs on this visit. We will share your comments during our leadership meeting and look at these opportunites to improve upon. We pride ourselves in providing impecable service... More

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Additional Information about Westin Desert Willow Villas

Address: 75 Willow Ridge, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Desert Willow Villas 4*
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert

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