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Homewood Suites by Hilton Palm Desert

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36999 Cook Street, Palm Desert, CA 92211
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Homewood Suites by Hilton Palm Desert
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Homewood Suites by Hilton Palm Desert
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416 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westlake Village, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Very dissatisfied with this hotel. Stayed last night and will never return. I was traveling with my mother who snores. That being said it's imperative for us to have separate sleeping areas when we travel together. I thought I had booked that at Homewood. We didn't arrive until almost 10pm. In all fairness the young man at the desk that... More 

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Calgary, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in a ground level suite for a 2 night stay in Palm Desert. Breakfast was awesome and changed up the two mornings we ate. We did not have a chance to eat the complimentary dinner but it looked great. When checking out , the manager asked the most important question "how can we improve"....great job !

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Pompano Beach, Florida
Top Contributor
91 reviews 91 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Homewood Suites Palm Desert for two nights on a recent business trip. The hotel is located about 15-20 minute from the convention center, but it is conveniently located near several restaurants and shops. Across the street from the hotel, there is very little development, which makes for some great sunrise photos. The hotel was clean and... More 

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Edmonton
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice large suites with separate bedroom. The bed was very comfortable. Walk-in showers. Well laid out kitchen area and nice size TV's. The internet was one of the best receptions we have had, with no problems. The staff are very friendly and knowledgeable. Carmen in the kitchen was a joy to behold in the mornings with her wonderful charisma... More 

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Scotland, United Kingdom
Top Contributor
66 reviews 66 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Located just off I10 across the road from the university campus, this Homewood Suites is super comfortable. We had a studio suite which was very specious - open plan bedroom, lounge and kitchen area with full size fridge, microwave, dishwasher and table and chairs for dining. Towels and linens were exceptionally fresh and of good quality. Complimentary breakfast was superb... More 

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Mission Viejo, California
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Let me begin by saying that it is in a good location overall and is comfortable and clean. Staff is friendly. Now the not so great news. They have a sofa bed, which we used every night. Coming in from a long day of Cabazon outlet shopping and gambling, we just wanted to throw ourselves into bed. We were dismayed... More 

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PeterGMHWSPD, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment very seriously. I am working with our housekeeping and breakfast staff to prevent this from... More 

1 review
3 of 5 stars Reviewed 1 week ago

When making reservations, we called the hotel directly to verify that a shuttle bus would be available at the hotel for transportations to/from the BNP Paribas tennis tournament. We were told a shuttle would stop at this hotel. When we checked in and asked for the shuttle schedule we were told that the shuttle did not stop at this hotel.... More 

Review collected in partnership with Homewood Suites by Hilton

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Seattle, Washington
Top Contributor
91 reviews 91 reviews
51 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

It's hard to know how to rate this one...I would have chosen 3.5 so rounded up. Nothing particularly wrong with anything; it was clean, staff was polite, everything worked. Also nothing particulary right; the breakfast was very average (though well-stocked), the furnishings are getting tired, and the pool furniture is very tired. The location worked very well for our activities--a... More 

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belle vernon, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

this hotel when you look at it from the outside looks like any other hotel in southern California, it was big, fancy, and screamed expensive. when i rented a room here i was renting just because i was working in the area and needed a place for the night to stay. when i came into the room i didnt expect... More 

Review collected in partnership with Homewood Suites by Hilton

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Salt Lake City, Utah
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice suite, well equipped for a lengthy stay. Located in a newly developing area and there were few restaurants close by. Convenient to the freeway but a bit of distance to the active area of town on Hwy 111. Staff was very helpful and allowed us to check in early.

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