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Homewood Suites by Hilton Palm Desert

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36999 Cook Street, Palm Desert, CA 92211
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1 room 1 adult
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Homewood Suites by Hilton Palm Desert
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534 Reviews from our TripAdvisor Community

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Chandler, AZ
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in the 2 bedroom suite and were very comfortable. It's perfect for a family with kids - they have their own room and bathroom, while still being in the same room as you. There was a fun putting green on property with several holes, and they lend you golf clubs and balls. Even better was the park walking... More 

Helpful?
Thank taxcpa
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy you enjoyed our spacious suites, hotel amenities and location. Our accommodating hotel staff looks forward to your next stay with us. More 

Salem, Massachusetts
1 review
3 of 5 stars Reviewed 4 days ago NEW

This is second year for staying here. We may consider other options for next year. The price was comsiderably more and without a "real dinner being offered" not a great deal. The accommodations are nice, however much improvement needed for the "dinner" being offered. IT is snacks at best...but there is wine and beer! We don't do chips and cheese...and... More 

Helpful?
Thank mushroom2
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our Monday night dinner service. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in... More 

tucson, United States
1 review
5 of 5 stars Reviewed 1 week ago

The ambience at this Homewood Suites Hotel by Hilton is peaceful and cozy. Our room was spacious with big windows that open for fresh air. The bed was very comfortable and there was no noise from other rooms or the hallway. Best of all the staff at this hotel is excellent. All in all, we will return to this hotel... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Richard K
Peter M, Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I wanted to say thanks for your recent stay here at our hotel! We are glad you felt at home, in our cozy suites. We can’t wait to welcome you home again soon! More 

Palos Verdes Estates, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

GM is hands on. He makes certain everything goes right. We had several issues that were drawn to his attention and he resolved all to our satisfaction. He interacts with guest to make certain their stay is to their complete satisfaction.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank cody18
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Our mission to create a Home away from Home hotel. We genuinely want every guest to enjoy a "10" type stay with. I appreciate your positive comments and look forward to your next visit. More 

Lan
1 review
4 of 5 stars Reviewed 1 week ago

Very good location, evening reception meals could be improved, good breakfast, friendly staff. Very clean rooms with good kitchen facility. Rooms are quite spacious. Close to I-10 freeway. Recommend this hotel to couples or families.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David H
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I wanted to say thanks for your recent stay here at our hotel! Your positive feedback is genuinely appreciated. We can’t wait to welcome you home again soon! More 

Seattle, Washington
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was lucky to find a great rate considering the season for Friday and Saturday night at this Homewood Suites in Palm Desert. It was a last minute trip and it is hard to find quality places to stay at without breaking the bank in January! My room was a King bed in a separate room which seemed like a... More 

Helpful?
2 Thank mkemows
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I am glad you found our spacious suites accomodating and roomy. We will continue to create a Home away Home hotel for our guest. Thank your for taking the time to provide us with excellent feedback and comments about our location. We look forward to your next stay will us. More 

Phoenix, AZ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable stay during our daughter's lacrosse tournament. Property is very new, very clean and quiet. Close proximity to Palm Springs resorts and we enjoyed our stay. Easy access to highway and highly recommend as comfortable weekend stay. 1 hour from Ontario Airport, CA.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank WHAZ
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

The staff at Homewood Suites appreciates your positives feedback. Our mission is to create a Home away from Home hotel experience. We are glad your enjoyed our hotel and our location. Please visit us again when your are visiting Palm Desert. More 

Calgary, AB, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

amazing friendly staff warm atmosphere good place good food room are nice and big and good place to relax. comfy bed well located walking distance of convenience store and restaurant. very clean close enough of highway but far enough to avoid street noise

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Martin G
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I want to thank you for taking the time to review your recent stay with us. I am glad we provided genuine customer service and look forward to your next stay with us. More 

United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Homewood Suites was so bad, moved after 2 nights to another hotel. The room was cold and dirty. It was lower quality than Motel 6. The price was expensive and makes me regret the choice. I can only say " never again".

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Russell R. P
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you very much for taking the time to share your thoughts and comments about your stay with us. I would like to apologize for not living up to Homewood Suites standards. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. Again, our apologies for the inconvenience... More 

Montrose, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The free breckfast was good. No evening social due to they sent the staff home early on New Years Eve. Would have been nice to know so that I could have made other arrangements. Housekeeping needs to pick up trash more often. Trash was piling up in the business center. Used paper towels in the bathroom by the business center.... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Joyce G
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry some of our items were not propertly attend to. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in... More 

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