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Marriott's Shadow Ridge II- The Enclaves

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9003 Shadow Ridge Rd, Palm Desert, CA 92211
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Marriott's Shadow Ridge II- The Enclaves
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Marriott's Shadow Ridge II- The Enclaves
Marriott's Shadow Ridge II- The Enclaves
Marriott's Shadow Ridge II- The Enclaves
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148 reviews from our community

Traveler rating
    51
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    34
    6
    5
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75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Louisville, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was a little put off when I found it was a time share property but we were there as guests paying for a hotel room and NOBODY tried to sell us a time share (thank god)! What a upside, all the cool stuff to do for free: sand volleyball, basket ball courts, put-put, spa, daycare and a every building... More 

Was this review helpful? Yes
Escondido, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was a very quiet section of this resort and very well suited for people who want to relax and enjoy your vacation . The newest section of this resort and they recently added a gym facility for this location. Even a few places to get a bite to eat.

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Pasadena, California
Top Contributor
54 reviews 54 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a room in 4900 building which was perfect to enjoy golf course views and beautiful sunsets. The condo is set up perfect for couples or families. The Enclaves II is the new section and the rooms are decorated very tastefully.

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Alpine, Utah
Top Contributor
64 reviews 64 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The resort was so spread out with a long walk or a shuttle ride to where you needed to go. The first room we were in (ground floor) was dark. The patio was shaded and buggy. Then we moved to a 3rd story bldg closer to some of the activities. Elevators were very slow. (Room numbers were out of order... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review of Marriott's Shadow Ridge. While we are sorry to hear your stay did not exceed your expectations, we appreciate the feedback you provided. We hope to see you again soon at a Marriott Vacation Club Resort. More 

Perris, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I were super impressed with this Marriott! We take frequent 1-2 night close to home vacations with are 2 young kids. While researching a family friendly place I stumbled upon this marriot in palm desert. We booked a 2 bedroom villa and it was so nice (and clean)! I was a bit skeptical on how this resort... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

We are pleased you and the kids had a great time at Marriott's Shadow Ridge! Thank you for your review and we look forward to your next stay! More 

California
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 20, 2015

We have stayed at the Enclaves (2 bdrm villa) every year in May since the Enclaves opened in 2003. So we have stayed in the 4400 building every year for 11 years -- for 12 days to 2 weeks at a time. This is our major family vacation every year because we LOVE the desert. Prior to that we stayed... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for visiting Marriott's Shadow Ridge. As a long time guest, we are sorry to hear the challenges you had on your most recent stay. Your feedback is appreciated and will be shared with the appropriate managers. We would like to speak with you further about your stay and have sent you a private message. We look forward to... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 9, 2015

Hillarious !!! Checking into the resort, The person asks me how many pool towels would I need? I said, why? they are not by the pool? He said no . We are 4 people in my family so I said I'll take 5 for now but I'll get more later. Here is the hilarious part, the guy says.. It will... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Hi Albert. While we are glad you found the room well-furnished yet well-kept and both the pool areas and grounds well-maintained, we are sorry to learn of your experience at The Grill. Your feedback on both the wait time and subsequent response has been shared with the management of the resort and we thank you for bringing it to our... More 

Fernandina Beach, Florida
Top Contributor
75 reviews 75 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 7, 2015

This is a Marriott Vacation Club (MVC) property of which we are Destination Point Owners (which means there is no specific property we are locked into annually, but we can chose from over 50 different MVC properties around the world). We have been Destination Point Owners with MVC for about 3 years and love the flexibility it gives us at... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for the five-star TripAdvisor review of your recent stay. It is thrilling to read you found your visit up to the Marriott Vacation Club standard you have come to expect as owners as a result of the top-notch facilities, amenities, activities, grounds and service among others. We look forward to serving you both again at Marriott's Shadow Ridge... More 

Cherry Hill, New Jersey
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 5, 2015

Seriously can't anyone go on vacation without micromanaging and complaining . We arrived April 4 and our room was ready at 3p. We were in 4300 building with pool view . What could bad !! Gym was a short walk and a pleasant surprise . Room was really nice . Glad they took out those tubs that no one uses... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for joining us over the Easter Holiday! We are glad you enjoyed your trip to Marriott's Shadow Ridge and look forward to seeing you again soon! More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 3, 2015

We rented the 2 bedroom enclave for the week. My parents, my husband, and our 8 month old baby had a wonderful time. Everyone had plenty of space. The baby loved the shallow beach side of the pool. We could sit in the pool and splash around. The planned events are great. We went to the free beer tasting, wine... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

We are glad to hear your family enjoyed their time at Marriott's Shadow Ridge! Thank you for sharing your experience on TripAdvisor. We look forward to your next stay! More 

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