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All 22 Palm Desert hotels

Marriott's Shadow Ridge II- The Enclaves

3.5 of 5 Resort   |   9003 Shadow Ridge Rd, Palm Desert, CA 92211
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Ranked #14 of 22 Hotels in Palm Desert
A recent review
5 of 5 stars reviewed 1 week ago
2xmintMama Orange County, California
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114 reviews from our community

Traveler rating
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    42
    24
    5
    5
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Orange County, California
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this property twice now, and love it! We booked the 2 bedroom villa (1 king/2 queens) for our family of 5. The unit had everything we wanted! Full size kitchen, generously sized bathrooms and bedrooms, nice living area and a wonderful little balcony with a table for 4 (but could be made to fit more comfortably).... More

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Diamond Bar, California
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family (mom, dad, brother, sister + my husband and I) stayed at Marriott's shadow ridge II for one night. Got the 2 bedroom unit, which is actually 2 units with a connecting door (one bedroom unit + one studio unit). The interior of the units seemed like it went through recent renovations, so it was beautiful. Only complaint is... More

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Orange County, CA
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let me start by saying we own several SPG timeshares and DVC points and this is our 2nd experience at a Marriott. A year ago we were driving by and decided to see what the models looked like and we were impressed. We liked the fact that they were a true two bedrooms rather than being a lock off and... More

Was this review helpful? Yes 2
San Diego, California
Top Contributor
65 reviews 65 reviews
55 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed July 31, 2014

We booked a "Smaller 1 BR Villa" for a 3 night stay. We had a little hiccup at check in. They asked us if were celebrating anything special and we mentioned that it was my spouse's birthday. Kindly offered a bottle of wine but we do not drink. We thanked them for the offer. We were asked if it was... More

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Los Angeles, California
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 27, 2014

The rooms are nice and spacious. But check out is very early, at 10:00. The pools were really crowded, which makes it hard to keep clean. Its a good place for kids, but it's not the place to stay if you're looking for a relaxing getaway. There's also no housekeeping. You have to pay extra if you want it.

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your TripAdvisor review, Becca! We appreciate your feedback on areas of improvement and will share your comments with the resort leadership team. We hope to see you again soon at Marriott's Shadow Ridge and thank you again for your review! More

new jersey
Contributor
14 reviews 14 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 23, 2014

As a Marriott time share owner I have stayed in quite a few 2 bedroom units around the country and internationally. While I found the unit to be very nice it was not without its flaws and Marriott time shares--especially the newest ones--are typically flawless. As for the 2 bedroom unit itself: Typical Marriott layout with a nicely appointed kitchen... More

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for visiting Marriott's Shadow Ridge! As Marriott Vacation Club owner, we appreciate your feedback about your recent stay. It is concerning that the villa you were assigned was not cooling properly and we apologize you had to wear sweaters. The pool area can become busy in the summer months, but this should be limited to resort owners and... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed at his Marriott Vacation Club spot this past weekend. Surprisingly busy and crowded despite the hot summer weather. Staff was welcoming and helpful. Location is convenient only a few miles away from I-10 and Highway 111. Facilities are solid especially for families with kids who want to swim or be outdoors. The Kids center has a movie theater,... More

Was this review helpful? Yes 1
Huntington Beach, California
Top Contributor
60 reviews 60 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 11, 2014

Service started before we even checked in! There was a staff member who contacted me a few weeks before to ask what I may be needing at check-in. I mentioned that we were meeting friends and would like to be close. Check-in is a breeze and you receive the "activities" available for the week. There is everything from art classes... More

Was this review helpful? Yes 2
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your five-star TripAdvisor review! We are happy to hear your family enjoyed the many resort amenities while visiting Marriott's Shadow Ridge. We hope to see you again soon and thank you for your review! More

Laguna Niguel, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Timeshares by Marriott Vacations Worldwide. We had a 2 bedroom in a building that was opened just the month before. Not a timeshare owner but we have probably stayed here at The Enclaves and The Villages at least 10+ times! Comes fully furnished, no daily tidy service unless you pay for it but we had plenty of towels to get... More

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los angeles
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 9, 2014

Know that this is not really a hotel, but a gated timeshare community that also has 'hotel' rooms on the property. Since it's not an actual hotel, there is no daily complimentary maid service - although you can order and pay for it. Also there's no poolside waiter service, though you can go to the pool-adjacent bar/food windows and get... More

Was this review helpful? Yes
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for visiting Marriott's Shadow Ridge! We are happy the villa exceeded your expectations and provided a great place for your family to relax. Your feedback about the pool area is important to us and we apologize for the issues you encountered. Please know, your comments will be shared with the resort leadership team and we thank you for... More

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Additional Information about Marriott's Shadow Ridge II- The Enclaves

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott's Shadow Ridge II- The Enclaves 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travelocity, Tingo, Expedia, Priceline, Hotels.com and Venere so you can book your Marriott's Shadow Ridge II- The Enclaves reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Shadow Ridge Ii- The Enclaves Hotel Palm Desert
Marriotts Palm Desert

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