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All 22 Palm Desert hotels

Marriott's Shadow Ridge II- The Enclaves

3.5 of 5 Resort   |   9003 Shadow Ridge Rd, Palm Desert, CA 92211
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Ranked #14 of 22 Hotels in Palm Desert
A recent review
3 of 5 stars reviewed 1 week ago
SuperVizsla Chicago, Illinois
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118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
1 review
3 of 5 stars Reviewed 1 week ago NEW

I generally like this property, however I would be very reluctant to stay here in high season due to overcrowding at the pool. It seemed that the pool area was often close to its maximum capacity the previous two years during spring break. That was before the opening of the new units which have since more than doubled the demand.

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Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review of Marriott's Shadow Ridge. We apologize your pool experience this visit did not meet your expectations due to crowding. Your comments will be shared with the resort leadership team and we thank you for bringing this to our attention. Our team looks forward to your next visit with us in Palm Desert. More

Hesperia, California, USA
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are using your timeshare as a trade ensure you get your value, because, being cramped in a one bedroom without a balcony in the enclaves is suffocating. Also, there wasn't any cooking except a microwave. If you go into the one, two, or three bedrooms they are overstated, and you will feel cheated. The window also in the... More

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Buford, Georgia
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling with a friend who had booked through her time share and had adjoining rooms. A main room with full kitchen, LR, and master BR, and a lock out room with basic kitchen, etc. The suite was lovely, furnishings were of excellent quality and we had a lovely view from the balconies in both rooms. The facilities are... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here twice this year and can't wait for our next stay this upcoming November. We are MVC owners and enjoyed all the amenities this place has to offer. They have activities for the family from morning till late at night. It gets pretty crowded during holidays but what resort doesn't? The deluxe one bedroom is roomy and nice.... More

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Orange County, California
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

I have stayed at this property twice now, and love it! We booked the 2 bedroom villa (1 king/2 queens) for our family of 5. The unit had everything we wanted! Full size kitchen, generously sized bathrooms and bedrooms, nice living area and a wonderful little balcony with a table for 4 (but could be made to fit more comfortably).... More

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Diamond Bar, California
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 5, 2014

My family (mom, dad, brother, sister + my husband and I) stayed at Marriott's shadow ridge II for one night. Got the 2 bedroom unit, which is actually 2 units with a connecting door (one bedroom unit + one studio unit). The interior of the units seemed like it went through recent renovations, so it was beautiful. Only complaint is... More

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Orange County, CA
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed August 21, 2014

Let me start by saying we own several SPG timeshares and DVC points and this is our 2nd experience at a Marriott. A year ago we were driving by and decided to see what the models looked like and we were impressed. We liked the fact that they were a true two bedrooms rather than being a lock off and... More

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San Diego, California
Top Contributor
65 reviews 65 reviews
55 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed July 31, 2014

We booked a "Smaller 1 BR Villa" for a 3 night stay. We had a little hiccup at check in. They asked us if were celebrating anything special and we mentioned that it was my spouse's birthday. Kindly offered a bottle of wine but we do not drink. We thanked them for the offer. We were asked if it was... More

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Los Angeles, California
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 27, 2014

The rooms are nice and spacious. But check out is very early, at 10:00. The pools were really crowded, which makes it hard to keep clean. Its a good place for kids, but it's not the place to stay if you're looking for a relaxing getaway. There's also no housekeeping. You have to pay extra if you want it.

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your TripAdvisor review, Becca! We appreciate your feedback on areas of improvement and will share your comments with the resort leadership team. We hope to see you again soon at Marriott's Shadow Ridge and thank you again for your review! More

new jersey
Contributor
14 reviews 14 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 23, 2014

As a Marriott time share owner I have stayed in quite a few 2 bedroom units around the country and internationally. While I found the unit to be very nice it was not without its flaws and Marriott time shares--especially the newest ones--are typically flawless. As for the 2 bedroom unit itself: Typical Marriott layout with a nicely appointed kitchen... More

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for visiting Marriott's Shadow Ridge! As Marriott Vacation Club owner, we appreciate your feedback about your recent stay. It is concerning that the villa you were assigned was not cooling properly and we apologize you had to wear sweaters. The pool area can become busy in the summer months, but this should be limited to resort owners and... More

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Additional Information about Marriott's Shadow Ridge II- The Enclaves

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott's Shadow Ridge II- The Enclaves 3.5*
Number of rooms: 940
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Also Known As:
Marriott`s Shadow Ridge Ii- The Enclaves Hotel Palm Desert
Marriotts Palm Desert

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