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All 22 Palm Desert hotels

Marriott's Shadow Ridge II- The Enclaves

3.5 of 5 Resort   |   9003 Shadow Ridge Rd, Palm Desert, CA 92211
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Ranked #16 of 22 hotels in Palm Desert
A recent review
4 of 5 stars reviewed 4 weeks ago
alexsndiego San Diego, California
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  • Reviews (112)
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112 people have reviewed this hotel

Traveler rating
    36
    42
    24
    5
    5
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57
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
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English first
Orange County, CA
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me start by saying we own several SPG timeshares and DVC points and this is our 2nd experience at a Marriott. A year ago we were driving by and decided to see what the models looked like and we were impressed. We liked the fact that they were a true two bedrooms rather than being a lock off and... More

Was this review helpful? Yes 2
San Diego, California
Top Contributor
65 reviews 65 reviews
55 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a "Smaller 1 BR Villa" for a 3 night stay. We had a little hiccup at check in. They asked us if were celebrating anything special and we mentioned that it was my spouse's birthday. Kindly offered a bottle of wine but we do not drink. We thanked them for the offer. We were asked if it was... More

Was this review helpful? Yes 2
Los Angeles, California
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 27, 2014

The rooms are nice and spacious. But check out is very early, at 10:00. The pools were really crowded, which makes it hard to keep clean. Its a good place for kids, but it's not the place to stay if you're looking for a relaxing getaway. There's also no housekeeping. You have to pay extra if you want it.

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your TripAdvisor review, Becca! We appreciate your feedback on areas of improvement and will share your comments with the resort leadership team. We hope to see you again soon at Marriott's Shadow Ridge and thank you again for your review! More

new jersey
Contributor
14 reviews 14 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 23, 2014

As a Marriott time share owner I have stayed in quite a few 2 bedroom units around the country and internationally. While I found the unit to be very nice it was not without its flaws and Marriott time shares--especially the newest ones--are typically flawless. As for the 2 bedroom unit itself: Typical Marriott layout with a nicely appointed kitchen... More

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for visiting Marriott's Shadow Ridge! As Marriott Vacation Club owner, we appreciate your feedback about your recent stay. It is concerning that the villa you were assigned was not cooling properly and we apologize you had to wear sweaters. The pool area can become busy in the summer months, but this should be limited to resort owners and... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed at his Marriott Vacation Club spot this past weekend. Surprisingly busy and crowded despite the hot summer weather. Staff was welcoming and helpful. Location is convenient only a few miles away from I-10 and Highway 111. Facilities are solid especially for families with kids who want to swim or be outdoors. The Kids center has a movie theater,... More

Was this review helpful? Yes 1
Huntington Beach, California
Top Contributor
59 reviews 59 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 11, 2014

Service started before we even checked in! There was a staff member who contacted me a few weeks before to ask what I may be needing at check-in. I mentioned that we were meeting friends and would like to be close. Check-in is a breeze and you receive the "activities" available for the week. There is everything from art classes... More

Was this review helpful? Yes 2
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your five-star TripAdvisor review! We are happy to hear your family enjoyed the many resort amenities while visiting Marriott's Shadow Ridge. We hope to see you again soon and thank you for your review! More

Laguna Niguel, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Timeshares by Marriott Vacations Worldwide. We had a 2 bedroom in a building that was opened just the month before. Not a timeshare owner but we have probably stayed here at The Enclaves and The Villages at least 10+ times! Comes fully furnished, no daily tidy service unless you pay for it but we had plenty of towels to get... More

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los angeles
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 9, 2014

Know that this is not really a hotel, but a gated timeshare community that also has 'hotel' rooms on the property. Since it's not an actual hotel, there is no daily complimentary maid service - although you can order and pay for it. Also there's no poolside waiter service, though you can go to the pool-adjacent bar/food windows and get... More

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Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for visiting Marriott's Shadow Ridge! We are happy the villa exceeded your expectations and provided a great place for your family to relax. Your feedback about the pool area is important to us and we apologize for the issues you encountered. Please know, your comments will be shared with the resort leadership team and we thank you for... More

Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 24, 2014

After stays at Summit Watch (Park City, UT) and The Grand Residences (South Lake Tahoe)....Shadow Ridge (Palm Desert) was the last of the MVC stops. First, I am puzzled by the negative reviews by travelers who don't find the "hotel service" up yo standard. Hello, these facilities are timeshares! If a full service hotel is desired stay at the JW😎.... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

Beautiful rooms and surrounding area. Rooms just renovated about 2 months ago and look great. Plenty of room with a 2 bedroom deluxe. Kids have there own living space which makes it very nice for mom and dad to sleep in. Beautiful pools and plenty of activities to keep the kids happy.

Was this review helpful? Yes 2
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your TripAdvisor review, Steve! It's great to hear you and the kids had a wonderful vacation while in Palm Desert. The separate bedrooms are certainly a plus! Thank you again for your review and we hope to see you again at Marriott's Shadow Ridge. More

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Additional Information about Marriott's Shadow Ridge II- The Enclaves

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott's Shadow Ridge II- The Enclaves 3.5*
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Also Known As:
Marriott`s Shadow Ridge Ii- The Enclaves Hotel Palm Desert
Marriotts Palm Desert

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#7 Top resorts Hotel in Palm Desert #11 Romantic Hotel in Palm Desert
Hotel Class
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge II-The Enclaves. Spacious two-bedroom villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed while the separate living and dining areas and fully equipped kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and then try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. Recreational activities include a pool, whirlpool spas, children's pool and waterslide, tennis courts, activity center and game room, 24-hour fitness center with steam room and sauna. ... more   less 
Number of rooms
940

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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