Overall this is a nice place, but you always learn how well something is managed by how the team responds to the "unusual circumstances" that may arise. During our stay Palm Desert had a windstorm and the wind covered everything in sand. Even though the wind storm happened Sunday night, it was Monday at 10am before they even started cleaning... More

Came here with my husband to watch golf tournament nearby. Nice property, decent room. Tub is so small though. There was construction going on behind the property but it did not bother us a bit. They were done by 4 pm.

We have been coming to Shadow Ridge for several years with our children who are now 13 and 15 and this was our first time staying in the Enclaves. We have thoroughly enjoyed our stay. We were originally worried that we would be too far from everything and that the rooms would not be as nice as the Villages but... More

We spent a week in unit 4523. Our two bedroom unit was huge with all the amenities we needed. Lots of room for at least two families. The pool area was also very nice with a great food and drink area beside the pool called snakebite. The staff at bar were very friendly and made our time at the pool... More

To compare this resort to any standard hotel it would rate 5 stars. I however am comparing it to other timeshare resorts for which there is a different standard. The grounds are stunning, beautifully landscaped. The golf course is equally as stunning. The pools and amenities are all 5 star and even the poolside restaurants are not bad. The enclaves... More

Very disappointed with room size. The studio is tiny with little drawer space, few kitchen tools for grilling, no balcony, small window. Feels like a cheap hotel room. No comparison to desert springs , Aruba or other studio time shares that Marriott has. Not the value you expect from Marriott. They really missed the Marriott expectation her. Go to the... More

We are owners at MSR but this was our first time at the Enclaves portion of the resort. The newer units are yes updated with gorgeous and modern decor, which is a good thing, however the size being somewhat smaller is not ideal. There was 3 of us on this trip our Daughter sleeping on the pull out in the... More

We knew we were going to be in the Enclaves which is a different set up from the Shadow Ridge units. We thoroughly enjoyed our unit which was away from all the noise, pools, etc. We do think that Marriott should invest in walls and doors for the main unit i.e. get rid of the scaffolded doors. There were four... More

The various reviews here are fairly accurate in what they say. But, this is my third stay at this property, so I do keep coming back. You have to understand what you are getting into. Shadow Ridge is not a typical hotel. There is no room service, and minimal housekeeping (although they did perform a daily "tidy up" service on... More