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Marriott's Shadow Ridge II- The Enclaves

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9003 Shadow Ridge Rd, Palm Desert, CA 92211
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1 room 1 guest
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first visit to this property and I have to say to ALL "Nay" sayers <waving my finger>I am not sure if you stayed at the same property, BUT our stay was fantastic! I am going to start with the negatives. Honestly, there were none. I am a Marriott rewards member and did my registration through the website.... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review, Joyce! We are delighted your first visit to Palm Desert was wonderful, with a well-appointed villa, multiple pools, and activities for the whole family. We look forward to having you for another relaxing getaway again at Marriott's Shadow Ridge Enclaves! More 

Santa Barbara, California
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a few days as a couple, no kids. The place is swarming with all ages of kids but we were very happy in our little quiet 1 bedroom condo. It’s a beautiful property and our room was extraordinary. We used the fitness center every day, it was not used very much by others and was clean.... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your five-star review of Marriott's Shadow Ridge II - The Enclaves! It is fantastic to know you found your overall experience top-notch mentioning the well-kept fitness center and well-appointed villa as highlights of your getaway. We look forward to your next stay! More 

Irvine, California
1 review
1 of 5 stars Reviewed 3 weeks ago

this is not a hotel, it's a time share, nothing on the website states it's a time share. it took one hour and half to check in, by the time we were done all restaurant were closed, and no room service, they did not mention this on their website and guess what no one wants to deliver there either

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review of Marriott's Shadow Ridge II - The Enclaves. We are sorry to find your stay failed to meet expectations due to the resort not being a hotel. We hope to have the opportunity to host you again at Marriott Vacation Club. More 

Thousand Oaks, California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stay here all the time. As Marriott timeshare owners it's close and convenient for a weekend getaway when you live in the Los Angeles area. The resort is amazing...accomodations are incredible. Staff friendly... Honestly, my ONLY issue is that the pools are overly crowded. I do expect them to be since this is a large resort usually filled to... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Hello Deidre! Thank you for the five-star feedback on Marriott's Shadow Ridge II - The Enclaves. It is exciting to see your experiences continuously exceed expectations. We thank you for your loyalty to the resort and look forward to your next stay! More 

Corona, CA
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is or second stay at Shadow Ridge and we enjoyed it. We stayed in a 2 King bedroom villa. The good: quieter than the main resort area of Shadow ridge; a pool that's not nearly as crowded as the main pool; spacious villas; comfortable and good size patio (we were on ground floor); 2 comfy sofa beds; good pantry... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Hi Lori! Thank you for your review of Marriott's Shadow Ridge II - The Enclaves. We are glad you enjoyed your overall getaway due to the spacious and comfortable villa, the activities offered as well as the above & beyond service among highlights. We apologize for the wait at check-in and villa maintenance concerns encountered. The feedback on both along... More 

Canada
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 9, 2015

Love Palm Springs and Shadow Ridge 'Enclaves'. We stayed in a smaller one bedroom villa overlooking the Golf Course and had beautiful views of the mountains as well. The smaller villa was perfect for two people. It was also a short two minute walk to the fitness facility as well as the pool area. The BBQ area was clean and... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are pleased your one bedroom villa with a view was perfect for two and the location of the resort was great for checking out local attractions in Palm Desert. We look forward to having you again at Shadow Ridge! More 

1 review
5 of 5 stars Reviewed July 7, 2015 via mobile

This resort was exactly what I was looking for to spend my birthday. It was clean, the property was beautiful, the employees were nice and helpful. My room was cozy and the pools were great! I would definitely return with my family next time since it's completely family friendly. Definitely would recommend this resort!

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are delighted the resort exceeded your overall expectations for a wonderful 30th birthday celebration. We look forward to having you and your family again next time in Palm Desert! More 

San Diego, California
Level Contributor
2 reviews
5 of 5 stars Reviewed July 3, 2015

Stayed for 3 days as a little birthday getaway for the Wife. Place was Very relaxing, villa room was excellent, lots of pools, kids loved it. Had everything we needed. Staff and grounds workers were very friendly. Will be coming back again for a getaway!

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MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

We appreciate your five-star review of Marriott's Shadow Ridge! We are happy you and your family had a wonderful weekend spent poolside at the resort for your wife's birthday. We look forward to having you for more family fun again at Shadow Ridge! More 

Cambridge, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 17, 2015

The Enclaves is actually part of the Shadow Ridge complex, pretty much at the 'tail end' of it. This isn't a problem as you can drive to Reception if you need to, or have a little walk over the golf course! It's predominantly a time-share property and we had booked a 'standard' bedroom which comes with a kitchenette as we... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are happy you enjoyed using the serenity pool and outside grills during your time at the resort. We look forward to having you poolside again soon at Shadow Ridge! More 

Saint Louis, Missouri
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 8, 2015

Some of the furniture has been updated, location ccinvenient to grocery stores, easy to get to El Paseo shops and restaurants. Good Nick Faldo designed golf course and staff of golf course friendly and helpful. Parking is a problem on weekends which makes unloading luggage, golf clubs, groceries, etc challenging

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review of Marriott’s Shadow Ridge! We are pleased to hear you enjoyed the golf course during your time at the resort. We look forward to making your next stay five-star worthy at Shadow Ridge! More 

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