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BEST WESTERN The Inn & Suites Pacific Grove

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660 Dennett Street, Pacific Grove, CA 93950 (Formerly Howard Johnson Inn and Suites)
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1 room 1 guest
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BEST WESTERN The Inn & Suites Pacific Grove
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378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Interesting layout of old condos. Rooms were clean. Could use a bit more updating. Was nice having a balcony. Breakfast was okay, no meat options like sausage or bacon like most places usually have. The waffles were good... and huge! Glad they had regular syrup, last couple hotels we stayed in had only corn syrup. Yuck! Staff was very friendly.... More 

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Tracy, California
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There are pluses and minuses to this Best Western. I'll start with the good. Nice area and very quiet. Good space with full kitchen with electric stove top (minus oven), microwave, tall sized refrigerator, nice updated bath. It is more of a split level condo apartment feel versus a hotel. fireplace in bedroom. Parking is good during our visit with... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for the final night of our week-long trip in California. During our vacation we stayed in 2 other Best Westerns (in Morro Bay and Oakhurst) and one 'upscale' hotel in San Francisco. Without question this was the best of the bunch. The hotel is situated in a quiet residential area. The hotel room was clean, modern, and... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you for choosing us for your final nights accommodation during your vacation with us and experiencing the warmth of our two bedroom family room and rating us the best from the rest of hotels you stayed at we are glad that it suited your needs and surely look forward to your next stay with us and once again Thank... More 

London, England
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Once it was explained that this was once a complex of condos converted to a hotel the strange layout made sense. The 'rooms' are very large, with a good sized kitchen/storage area, bathroom and massive shower. Ours had a small balcony too; perhaps they all have? No AC but the (quiet) ceiling fan provided some relief on a particularly hot... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Mr. Wilson for the great insight on our location and accommodation which I will surely share with my staff, it was great to know that it suited all the convenience staying in Pacific grove it was our pleasure to host you from the UK Ralph Felsinger - General Manager More 

Birmingham
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wow - The accommodation here was exceptional from a cleanliness and functional point of view. Lovely rooms that are obviously well looked after. Comfy Beds, quality bedding and lots of nice touches. Staff were all very helpful. One slight issue was overcrowding at breakfast but the Manager actually stated that he was going to increase the number of tables outside.... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you for your stay with us Mr. Stevie, it was our pleasure to host you from the UK and reporting about the cleanliness of your room and about the wonderful experience at the property, which I will share with my entire staff and owners. We are glad you also had a chance to see most of Pacific Grove and... More 

Corona, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

It was our Wedding Anniversary. We had a hell of a year as a couple as we battled my stage IV cancer. We looked forward to escaping life and enjoying a romantic week at Big Sur and nearby Monterey. Upon arrival our room was 80*. We could not find the A/C, so my wife call the front office. She was... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Mr. Mccombs for staying with us, and reviewing your unjustified criticism about your experience during your 2 day stay with us, after analyzing the situation I would like to report the actual fact. Your reservation was to be cancelled due to a declined credit card and with my permission they held your reservation until 6pm even though a... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We were all very pleasantly surprised when we saw our room. The price was really good and we were expecting basic accommodation. It was however a really nice, well appointed room. We got a two bedroom suite and both beds were big, spacious and comfortable. Shower pressure was really excellent and was a lovely end to a day on the... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Mr. Dan for staying with us and experiencing our two bedroom family accommodation which suited your needs with your family. We are glad you enjoyed the cleanliness and service of the staff which I will surely will relate to them and for the great review, I would like to see you stay again with us during a visit... More 

Pacifica, California
1 review
5 of 5 stars Reviewed 1 week ago

Exceptional stay in the Monterey area. My husband and I were surprised to see a Best Western in the middle of a residential area. So quiet and relaxing. Just heard birds chirping in the morning. Stayed in a standard king room and it was spacious, very clean, and well appointed. The vaulted ceiling and fan was great. Large bathroom for... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Ms. Betty for staying with us, it was our great pleasure to host you and your husband, it was wonderful to read the comments made about our service and location which I will surely share with my staff and owner, we definitely would want to see you and stay in our deluxe suite again when in Pacific Grove.... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome hotel with kitchen. The size of this room was ridiculous. It's like an apartment with enough room and a separate T.V. for the kids to leave you alone. The patio is huge but there is no view. Downside is there are A LOT of tourists who are there for a romantic getaway. We got a noise complaint for our... More 

Was this review helpful? Yes 1
RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Mr. Earl for staying with us with your family and giving us a great review and experiencing our deluxe suite, we do understand about the view, definitely on your next visit and stay with us make sure to request the trail side during the rOMANTIC GETAWAY. Ralph Felsinger - General Manager More 

Paso Robles, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice place but nothing exceptional. Some Units have open Garages. Rooms DO NOT have Air Conditioning. Difficult to get to Hwy.1 from location. Only two routes to use, both go utilize the main traffic routes through Pacific Grove & Monterey. VERY SLOW GOING.

Review collected in partnership with Best Western

Was this review helpful? Yes
RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Ms. Patti it was a pleasure having you during Auto week, we really understand the frustration you incurred about the coolness of the room, since most accommodations in Pacific Grove only provide heating. The traffic is definitely a slow going during the Auto show, if its your first time surely it would have felt inconvenient, however please do... More 

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