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BEST WESTERN The Inn & Suites Pacific Grove

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660 Dennett Street, Pacific Grove, CA 93950 (Formerly Howard Johnson Inn and Suites)
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BEST WESTERN The Inn & Suites Pacific Grove
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BEST WESTERN The Inn & Suites Pacific Grove
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305 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kerkrade, The Netherlands
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed fr a night on our PCH trip. Room was spotless and you have your own garage. Working fitness room is also available. Staff is also friendly and Mr Felsinger a gem. Would certainly return when we are in the area,

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Portland, Oregon
Top Contributor
97 reviews 97 reviews
14 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When you think of Best Western you might envision those multi story units along major highways but this is vastly different. I have never been in a BW that was built like a small village in a residential area, some units with garages. It is just unreal what they have created here. Cobblestone street links the individual units which stand... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Mr. Rodgers for staying with us and giving a detailed description to other visitors about our unique location and room layout, we at Best Western The Inn and Suites always ensure our Guests meet their expectations when they "stay with people who care" we look forward to your return visit and stay in one of our suites. Ralph... More 

Berkeley, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Loved this motel. It was a step above other Best Westerns. Very roomy, attractive, clean. The breakfast was good and the staff are terrific. Great experience. Located very near Asilomar, beach, Pacific Grove restaurants. Right off 17 mile drive.

Review collected in partnership with Best Western

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

It was a great pleasure to have you stay with us Ms.. Jeanne and thank you for the wonderful review and compliment that we were a step above other Best Westerns and that the staff treated you well which I will surely share with them, we definitely look forward to your return during your next visit to Pacific Grove .... More 

San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were part of a large wedding group. The wedding was at Asilomar Cnference Center and the reception was at the Aquarium. The best Western was well located for the occasion the management was much better than during our recent stays at Asilomar.

Review collected in partnership with Best Western

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Mr. Rick for staying with us and it was a great pleasure to host your large wedding group and look forward to your next visit when visiting Pacific Grove. Ralph Felsinger - General Manager More 

Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice clean quiet accomodation like town houses with parking in the bottom and 3 apartment type accomodation above each block. Sadly checking in was a bit slow 2 rooms booked and confirmed although initially management thought only 1. If using safe in room please check on leaving, as we left passports etc. in ours and on telephoning the hotel twice... More 

Was this review helpful? Yes 2
RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Ms. Winton for the review given about the cleanliness of the accommodation,during your stay, however unfortunately as you take responsibility of leaving behind the most important documents of your travel both your passports, while your husband did take his camera from the safe and lock it behind, and realizing after 1 day to call the hotel and then... More 

Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked the Best Western Pacific Grove on the basis of good TA reviews but was still a bit skeptical. Turned out to be even better than expected. In fact I cannot imagine why this hotel only has two stars. It is definitely nicer than several four star hotels I've stayed in. The rooms and suites are scattered across the property... More 

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you for heeding to all the Trip Advisor reviews and making your decision to stay with us, and we are so glad we truly met your expectations and we surely want you to stay with us again during the next visit to Pacific Grove. Ralph Felsinger - General Manager More 

Zeeland, Michigan
Contributor
20 reviews 20 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This condo style unit is in a quiet neighborhood setting. It was exceptionally clean and comfortable, though not walking distance to the beach, but not far from downtown. We stayed in the building across from registration. It had one king bed and one queen bed separated by a door. The bathroom and mini kitchen was accessed off the queen bedroom.... More 

Was this review helpful? Yes 1
RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

We greatly appreciate your wonderful review given to us about the cleanliness of the property and your accommodation which I will share with my entire staff, we are glad staying with us suited all your requirements and look forward to your next stay when in Pacific Grove. Ralph Felsinger - General Manager More 

La Crescenta, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The overall experience was excellent. The room was quiet and clean. The gentleman at the registration desk was very helpful when asking for directions and places to visit. The rooms were very clean and we were given extra towels upon request.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Mr. Ronald for the comments on the service of our staff and the clean accommodation you experienced during the stay with us, we were happy to host you and look forward to your return visit when you holiday again to Pacific Grove. Ralph Felsinger - General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Loved this cabin like hotel. Large rooms. Comfortable beds. Clean. Awesome windows and nice outside area with table and chairs to hang out. Very nice staff. Nice location. Close to beautiful views of Monterey and 10 minutes from the aquarium. Would stay here again. Price was reasonable.

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RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Thank you Ms. Alicia for staying with us and expressing the cleanliness and comfort of your room and conveying the message to future guests, we look forward to your next stay at The Best Western Inn and suites during the next visit to Pacific Grove. Ralph Felsinger - General Manager "Stay with People who care" More 

seattle
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a romantic getaway for a weekend or even an extended stay. The rooms have a full kitchen and a very nice private deck to enjoy the wonderful Pacific Grove experience. The gas fireplace is a perfect addition to the multi level floor plan and adds that extra bit of charm to the sleeping area. The room was quite large... More 

Was this review helpful? Yes
RALPH F, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

We are Glad we made your Romantic getaway a memorable one, and Thank you for sharing the wonderful experience to others to visit us on a similar occasion specially on their Anniversaries and stay in our deluxe Suites. We would await your next stay with us again when visiting Pacific Grove. Ralph Felsinger - General Manager More 

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