Great service from the hotel staff, with the hotel manager(?) going that extra mile for customer satisfaction. Nice little outdoor area with pool and heated jacuzzi. Fitness room with the basic facilities. Business area with all required utilities, FedEx forms, envelopes, etc. - shows that this hotels really cares about customers' needs. Only downside is the boring menu in the... More

Nice looking property. Impressed seeing the staff scrub the concrete pads where the trash containers are. Front desk staff professional upon arrival. However, things went downhill from there. Outlet in bathroom did not work. Engineering came by but did not fix it. AC controlled from a "central location". (that is not good) Drain in bathroom sink was inoperable as was... More

I was very impressed with this hotel and with the staff. We were with a group of approximately 12 families. There was a misunderstanding regarding the time breakfast was served. The management made special arrangements to have staff serve our group early. I don’t believe any other hotel would have done this!

This is a very clean, comfortable hotel. A little bit less expensive than a nearby Courtyard by Marriott, and worth visiting. We were in a first floor room, but noise was negligible. The only bad part of our experience was a mistake in our breakfast order, but the wait staff alertly fixed the problem and waived all charges. It's good... More

This was a combination work and family visit. I spent a lot of time working in the room. I really appreciated the refrigerator and microwave. The breakfast buffet was nice and included eggs, meats, fruit and the best cinnamon rolls ever. Two exits away there is a big shopping center. There are several hotels in the area, which is near... More

Hilton Garden Inn (alongside a Homewood Suites, which is also Part of the Hilton Chain), excellent Location, helpful Staff, good Service. Only 30 Mi. (50 Km.) from Santa Barbara. Ample Parking. Conveniently located at On/Off Ramp Route 101.

Stayed here on a Road Trip to California. Rooms are clean and modern, typical of all Hilton Gardens. The staff at reception were welcoming. Most impressed with the dining room staff. Two young girls, one we think was training, who were very chatty and told my daughter where the best places to shop in the area were located. Great hotel... More

Very good stop between San Francisco and LA. Close to the highway, but not noisy at all. Very clean, calm. Breakfast is excellent, with waffles, cereals, fruits, yogurt and more. The staff is heplfull.

I have stayed at this particular hotel many times since November of 2010 and this visit was the worst I have ever experienced in a hotel. For a four-day stay I was offered no bottled water. There was no luggage rack in my room. I called the desk and asked for a rack, which they said they would deliver. They... More