While the hotel itself is friendly and welcoming, the front desk day staff leaves much to be desired. I had called ahead of time to see if I was able to check in early, was told that it wouldnt be a problem. However, when I arrived, I was told that I had to wait until after 2pm to check in.... More

I have stayed in many hotels in Orange County and this was perfect for the price. We spent three nights in this hotel and enjoyed it very much. Our king room was large and extremely clean. The bed was very comfortable. Bathroom was large and clean. The pool and area surrounding it was beautiful and so clean. The hanging baskets... More

My wife and two teen age girls have stayed here about four times in the last three years. We find it to be a clean, comfortable place to sleep when we visit our daughter who attends Chapman University as well as 5 minutes from Disneyland. The staff has always seemed to go above and beyond to accommodate us. Keep in... More

we get great spa treatment and relax in this hotel as well. it is the fantastic place for getting pleasure. More

Hi, I just returned from a single day stay near Chapman University. This hotel is a terrible choice. Do not stay here. The person at the front is extremely rude. All I asked was a simple shower cap in the morning. He treats me like dirt, saying we ran out many weeks ago. If a hotel runs out of basic... More

I was assigned this hotel by Priceline's "name your own price" feature. The hotel looks like it was built in the 70s, but it was recently remodeled. My room was completely clean. It included an Aeron-type desk chair and a tube TV with free HBO. The bed was comfortable. The bathroom was a basic tub/shower and toilet affair. The air... More

I noticed that other reviews of this hotel noted that the staff is rude. THIS IS TRUE! VERY RUDE STAFF! The hotel itself lives up to Best Western standards, but from the manager on down, this hotel is one of the unfriendliest places I have ever stayed. Take note, the maids will turn off your a/c and set the alarm... More

Big plus is that it isn't in Anaheim, but only a few minutes away. Room OK but the aircon noisy as always. Pool good. Breakfast OK. Staff helpful. Good restaurants locally. More

I usually live in Best Western SNA when I travel to OC. The room is quite normal as the price is on the right level. It should be a convinent place to stay for you trip but not a cool, fun, and romatic resort. More