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All 15 Orange hotels

Howard Johnson Express Inn & Suites - Orange

2.0 of 5 Motel   |   1930 East Katella Avenue, Katella & Fwy 55, Orange, CA 92667
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Ranked #9 of 15 Hotels in Orange
A recent review
5 of 5 stars reviewed 4 weeks ago
7AContreras
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170 reviews from our community

Traveler rating
    40
    30
    37
    32
    31
See reviews for
64
35
19
30
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Vacaville
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Worst stay ever This hotel needs to go on hotel impossible Bugs and dirty no ice machine told us to goto the gas station for ice carpets were dirty bathroom had bugs and was not ventaltion was broke told magament and did nothing. Beds were old and you could feel springs If this is the kind of hotels that worldmark... More 

Review collected in partnership with Howard Johnson

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I had the pleasure of staying at this fine establishment recently. I must say I was quite impressed at their customer service. The staff was so polite. Spoke to a manager named Ash, great insight on the area. Rooms were fairly good for the price.

Was this review helpful? Yes 1
hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

Thank you for your five star review, we are delighted to hear our staff showed you the customer service we strive for and that you deserve; we hope to serve you again in the near future. More 

Sacramento, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 19, 2014

This hotel was absolutely disgusting! The property is set back behind a gas station in an questionable looking neighborhood. When we checked in the front desk person was somewhat courteous, however when it came time for them to ask for a deposit for potential "incidentals" they refused to accept the Visa/Debit card that they had JUST accepted for payment for... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 2
hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

We are sorry to hear we did not meet your expectations during your stay with us and will make sure management hears all of your concerns so we can get them taken care of in a timely manner. More 

A TripAdvisor Member
5 of 5 stars Reviewed November 17, 2014

We have no complaints. We were blessed and the room they gave us was very clean and we had a very pleasant and comfortable night's sleep. The bed was very comfortable. We have no complaints. Staff was courteous and nice. We will plan to stay there again when we plan our Disneyland trip again.

Review collected in partnership with Howard Johnson

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hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

Thank you for being a Wyndham Rewards member and choosing our hotel for your recent travels, we are excited to hear we exceeded your expectations and that our staff was courteous during your stay; we hope to serve you again. More 

Silicon Valley, CA
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 28, 2014

It's not the Waldorf Astoria, but you're not paying for the Waldorf. A little old and worn, but clean and as far as I can tell, safe. The folks that work here are very pleasant. Breakfast a little thin, but OK considering what you're paying. One minor complaint--the TVs are not flat screen--just not used to low def after having... More 

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hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

We always enjoy hearing from our return guests that we are continuing to give great customer service. We will make sure we give management your suggestions and hope to see again soon. More 

Lake Tapps Wa
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 27, 2014

this hotel is not worth what you pay for, dirty blood stained bedding when we got there.. nasty people all around and they also have cockroaches in the rooms..i had to fight with them to get a small refund back i stayed 7 nights paid almost 500.00 and got a refund of 75.00

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hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

We are sorry to learn we did not fully meet your standards and will make sure management hears all of your concerns so we can correct them to better serve you in the future. More 

Tucson, Arizona, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 21, 2014

Sorry I stayed there. They advertise close to Disneyland. I suppose to them 10.87 miles is close. The room had holes in the walls where items used to be bolted. The iron is chained to the Ironing board and the ironing board is useless since it fell apart into pieces when we tried to use it. Waited 3 days for... More 

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hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

Thank you for taking the time to give us your feedback, we are sorry to hear you were not satisfied with your stay. We will make sure management hears your concerns so we can make the appropriate changes to better serve you and our guests in the future. More 

Springfield
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2014

Way below standard expected. Hard to get into thru gas station. Rooms were not a "suite". Found a vial of marijuana. Approached by what seemed like a prostitute who was staying in the hotel. Would never stay here again

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

Thank you for being a Wyndham Rewards member, we are sorry to hear we fell short of meeting your standards and will make sure we look into the concerns you brought to our attention in a timely manner. More 

Apple Valley
2 reviews
4 of 5 stars Reviewed September 10, 2014

Very nice for the price. The bathroom floor could have been cleaner, but for the most part, enjoyable.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
hojoorange, Guest Relations Manager at Howard Johnson Express Inn & Suites - Orange, responded to this review

Thank you for your comments, we are glad your enjoyed your overall stay with us and that our price met your traveling needs; we look forward to seeing you again. More 

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Additional Information about Howard Johnson Express Inn & Suites - Orange

Address: 1930 East Katella Avenue, Katella & Fwy 55, Orange, CA 92667
Phone Number:
Location: United States > California > Orange County > Orange
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn & Suites - Orange 2*
Number of rooms: 40
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Also Known As:
Howard Johnson Express Inn & Suites - Orange Hotel Orange
Howard Johnson Express Inn And Suites - Orange
Orange Howard Johnson
Howard Johnson Orange
Howard Johnson Express Inn & Suites - Orange CA - Orange County

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