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All 15 Orange hotels

Extended Stay America - Orange County - Katella Ave.

2.5 of 5 Hotel   |   1635 West Katella Avenue, Orange, CA 92867
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Extended Stay America - Orange County - Katella Ave.
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Ranked #8 of 15 Hotels in Orange
A recent review
5 of 5 stars Reviewed May 22, 2013
Gracy J Florida, Massachusetts
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98 reviews from our community

Traveler rating
    45
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    10
    7
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Orange County - Katella Ave.
See the most recent reviews
Florida, Massachusetts
1 review
5 of 5 stars Reviewed May 22, 2013

I stay at the katella location recently with my husband. All the staff members are very friendly. The hotel and the rooms itself were nice and clean. We will come and stay again. It was very nice experience and I would love to recommend this hotel to everyone.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Gracy - Thank you for your great review of our property. I'm thrilled that you and your Husband enjoyed your recent stay. It pleases me to know that the staff was friendly and that your room was so clean. We are very proud of being able to provide both of these things for you, and that you would recommend our... More 

San Diego
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 19, 2013

I stayed here last night after a concert at the Honda Center. The location is perfect, it's a short walk to the arena. Unfortunately that was the only good thing about this place. They have done a decent job renovating the place and the rooms, however, they failed to replace the mattresses! It was like trying to sleep on a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Jaime - Thank you for your recent review of your stay. I am glad to hear that you found our location to be optimal, within walking distance of the arena. Still, I am disheartened that you found our bedding to be uncomfortable and that you were disturbed in the middle of the night. Please know, our staff was following procedure... More 

Carlsbad, California, United States
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 28, 2013

My husband and I stayed here to be close to the Honda Center for a Ducks game. Good location, clean overall (rooms/lobby/grounds.) It was so nice having a kitchen/dining area. Our room was across from the elevator and next to the lobby so I was a little fearful of the traffic noise. I didn't hear anything! Staff is wonderful! Friendly,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Pamela - I received a copy of your review, and wanted to thank you for such positive comments about our staff and the cleanliness of the hotel. It's great to hear that you had a nice and quiet stay with us. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. Please, email us directly at... More 

Fountain Valley, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 21, 2013

The major plus for me staying at Extended Stay America is that I was able to bring my cat and not have an outrageous pet fee. My place was being fumigated/tented for 3 days and I needed to find a place that was reasonably priced, clean, provides a mini kitchen, located near many places to eat and freeway accessible. I... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for your great review of our property. I'm so pleased to hear such a positive comments about our staff, especially about Mina. Fumigation/construction can be stressful sometimes and we are glad that we were able to make your stay enjoyable during that time. Thank you again for your review. Please, do not hesitate to contact me directly at... More 

Mumbai (Bombay), India
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 16, 2013

truly home away from home. very comfortable. Located 10 mins from Disneyland. very economical. The place is very calm, has a kitchennette...has restaurants, 7 - 11 etc nearby. The staff is wonderful & very helping. special thanks to Bryan for helping me around! Must stay.....

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience at our hotel. It was especially pleasing to read your comments about the staff, especially Bryan. Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again.... More 

Top Contributor
61 reviews 61 reviews
57 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 1, 2013

I have to give credit where credit is due. The hotel manager Nidhi does an exceptional job. She is educated and demonstrates it by her professional management. Staff too is simply outstanding. Mina, the front desk agent, is very pleasant and has excellent customer service skills! The hotel is is very clean. The price also includes breakfast, of which is... More 

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More 

Warsaw, Oh
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 15, 2013

I stayed here for over a month around Feb 2013. The good: The staff is friendly. There are a couple restaurants within walking distance. The bad: The property was advertised as newly renovated but the furniture was in pretty bad shape. My vehicle was burglarized in the parking lot. I surprised a prostitute in the stairwell one morning.....Not my first... More 

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for taking the time to write a review of your stay. The issues you described are not acceptable, and I sincerely apologize for your experience. I appreciate you bringing this to our attention. Once again I am so sorry to hear that your stay was not that great. If you have any additional feedback, please reach out to... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed March 11, 2013

In few words it is home away from home. I recommend it for people who are looking for a place where they can cook their own food. Front desk staff is really good and responsive. I like to stay here if go to this place in future.

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Orange County - Katella Ave. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that... More 

1 review
5 of 5 stars Reviewed March 10, 2013

Stayed here for about 2 months and had a great experience. The room was cozy, amenities were provided and made it feel that I was in an apartment, not a hotel. I like that I could cook and feel at home. The staff was extremely friendly and even greeted me by name...made me feel very welcome. I would recommend staying... More 

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Orange County – Katella. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

Nice rooms in good location near the Honda Center and just a short distance from the Anaheim Stadium. Staff are excellent- friendly and competent. Primary negative is the somewhat limited television channel selection

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More 

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Additional Information about Extended Stay America - Orange County - Katella Ave.

Address: 1635 West Katella Avenue, Orange, CA 92867
Phone Number:
Location: United States > California > Orange County > Orange
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Katella Ave. 2.5*
Number of rooms: 124
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Also Known As:
Extended Stayamerica Orange County-Katella Ave Hotel Orange
Extended Stay America - Orange County - Katella Ave. CA
Extended Stay Orange
Hotel Style:
#5 Business Hotel in Orange

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