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Extended Stay America - Orange County - Katella Ave.

2.5 of 5
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1635 West Katella Avenue, Orange, CA 92867
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Extended Stay America - Orange County - Katella Ave.
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Ranked #8 of 15 Hotels in Orange
A recent review
3 of 5 stars Reviewed February 7, 2015
Wina G Honolulu, Hawaii
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Orange County - Katella Ave.
See the most recent reviews
Honolulu, Hawaii
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed February 7, 2015

Stayed here when we attended the PBR event in Anaheim. It is just a 8 to 10 minute walk from the place to the Honda Center. Beats fighting the parking at the center after the event. There is a large parking lot never had problems finding a parking space. We were given the queen bed suite with full-size fridge, sink,... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 3, 2015

This hotel is right beside the Honda Center in Anaheim, and it's 5 - 10 minutes away from Disneyland (we were visiting the Disney Parks). Room in good condition with all systems in working condition. Also, staff with very good service attitude.

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Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Jose - Thank you for your review. We are pleased to hear that you had a pleasant stay with us. We are so glad that you enjoyed our convenient location and friendly staff. Thank you again for your kind words. We hope to see you again in the future. More 

Carlsbad, California, United States
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed January 4, 2015 via mobile

My husband and I have stayed here the last few years when we go to Ducks games. Our last visit on New Years Eve/Day was probably our last. The staff is wonderful! So friendly and check in-check out is quick! But, no cups, plates, siverware in the room anymore (you have to get ALL the way up to your room... More 

Was this review helpful? Yes 2

Travelers are raving about these Orange hotels

Mays Landing, New Jersey
Level Contributor
184 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed January 2, 2015

I have been here a few days so far and things are going well. The location is great, its like your in the center of everything. I have never seen so many restaurants in my life. I would estimate 25 in every 1/2 mile square. You have access to everything. Great location for business travelers.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you so much for sharing your experience with us. We are so happy to know you that your stay with us is going well. It is great to read that you enjoy our convenient location close to restaurants. I will share your review with my team and senior management. Once more, thank you for posting your review. We look... More 

Olathe, Kansas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 15, 2014

We decided to stay at the Extended Stay on Katella due to the proximity to the Honda Center. There was a Fleetwood Mac concert the night we arrived and we wanted to walk to and from. The hotel is near movie theatre, Starbucks, restaurants, etc. The gal at the front desk was very friendly. As far as the room goes...... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

The staff and I read your comments about your stay with us. We appreciate the kind comments about our front desk staff member; however, we apologize that you did not feel that your room was as clean has it could have been. I discussed your comments with the team, and we are going review our cleanliness standards so this will... More 

Chandler, Arizona
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 13, 2014

The only reason why we stayed at ESA was the fact that it was only hotel close to Honda Center that wasn't sold out or obnoxiously expensive. We showed up late Thursday night for check in, I think the lady at the counter said two words to me, no Hi/ Bye, just my room number and hotel policies. The entire... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that your stay with us was not to your expectations. It is very unacceptable that your room was not cleaned to our company standard with the issues that you found in the bathroom. As well, I am sorry that you received poor service from our... More 

Sao Paulo, SP
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 20, 2014

ESA was a real deal... its location was perfect for us: we plan to visit Disney and see a NBA game at Honda Center and the option could not be better... the hotel is located a few minutes from Disney e 1/2 mile from Honda Center...

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1 review
5 of 5 stars Reviewed October 19, 2014

I wanted to write this as I see a lot of not so nice reviews on this hotel as I read. This hotel Extended Stay is nothing like haters are writing. I am just shocked. This hotel is very nice and clean.The staff and management could not be any nicer. The rooms are are very clean comfy. I had to... More 

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Moreno Valley, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 18, 2014

This is the worst hotel/ motel I have ever stayed at. Filthy,incompetent housekeeping,rude,militant homosexual Manager,an absolute disaster of a dump.the incompetent staff didn't renew my stay when I asked them to,the website is a joke,the rooms smelled like dog urine,hadn't been cleaned in Gid knows how long,there were cigarette butts on the floor underneath the recliner,burn marks on the tile... More 

Was this review helpful? Yes 1
Waterford, Ireland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed here in March 2014. Room was clean and spacious and only a few minutes drive from Disney Parks. Lots of restaurants and a large cinema right outside the hotel. Had no issues apart from one night when somebody was knocking on our door at 2 in the morning. We called reception and the person was asked to leave, don't... More 

Was this review helpful? Yes 2
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