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All 15 Orange hotels

Extended Stay America - Orange County - Katella Ave.

2.5 of 5 Hotel   |   1635 West Katella Avenue, Orange, CA 92867
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Ranked #7 of 15 hotels in Orange
A recent review
3 of 5 stars reviewed 6 days ago
blaki02 Oceanside, CA
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83 people have reviewed this hotel

Traveler rating
    41
    14
    7
    6
    15
See reviews for
18
11
12
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Oceanside, CA
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Ok. Always start with the good things first. Room was upgraded since the last time we stayed there. New carpet, new hardwood flooring in the kitchen area and bathroom. New appliances in the kitchenette. Beds were comfortable. Block out drapes were quite effective. I made a wrong reservation and they were able to accommodate us with a room that we... More

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1 review
1 of 5 stars Reviewed 1 week ago

Worst hotel ever, when I opened the door I thought it was a joke, the room was dirty,I went back to the lobby and I ask for the manager and surprise it was the same guy that game the room, after 20 minutes finally I got another room,the hotel offers a complementary house keeping service after eight nights of staying.

Was this review helpful? Yes
Orange County, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this location while working down the road all summer. The staff could not have been friendlier. Any trouble or concern was promptly fixed and attended to. The location was great for entertainment, sports stadiums and access to major highways in the area. The rooms were hotel rooms... I travel all over the country and to Europe, and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the our staff, location, and amenities. We are pleased to know that our hotel fit your needs during the three months you were here. I will pass on your review to my staff and to my senior management. Thank you again for your... More

Orange County, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Do not stay here. After our 9 night stay at this Katella location, we left having never felt so angry and so indignant by the way the receptionist Gemma had treated us. My wife said Ms. Gemma completely embarrassed her in the lobby, in front of other people during the check-in process when I was out parking the car. My... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for bringing this to our attention. The experience you described is unacceptable. Please accept our most sincere apologies for the poor service you received. We are taking swift action to ensure your experience is not repeated. We will be retraining our staff to make sure we are always providing the quality service that our guests expect and deserve.... More

Ely
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

This hotel came highly recommended and with the price, location very close to Disney, and free parking we thought it was a good deal. When we pulled up the hotel looked nice from the outside, is in a very nice location with good restaurants and a nice theater all in walking distance. When we walked in the staff was friendly... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed here as it was adjacent to my friends home. The staff was very pleasant and helpful. There were cooking facilities in the room so you could make something if you required. The room was very clean and comfortable. There was a grab and go breakfast included in the price which was adequate.

Was this review helpful? Yes 1
San Jose, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 30, 2014

My roommate & I stayed here for a last minute trip to Disneyland. We booked it through Hotels.com so we did not pay full price for the room, which is fortunate because our experience was less than stellar. Both of us have stayed in other Extended Stay properties, so our expectations were higher than usual, because our previous experiences were... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for taking the time to let us know about your experience. The situation you describe regarding the poor service and condition of your first room is truly regrettable. We will retrain our staff to make sure we are always providing the quality service that our guests deserve. We will also review our cleaning procedures with our housekeeping staff... More

loomis ca
Top Contributor
255 reviews 255 reviews
107 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed June 18, 2014

Good location by Honda center and in the parking lot of a dining and entertainment complex. Huge kitchen with full size frig, microwave, 2 burner stove. Nice size bathroom (no amenities), smallish closet and desk area. Compared to other budget properties, I felt I got my monies worth.

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Los Altos, California
Top Contributor
76 reviews 76 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed here on a business trip because it was the hotel my company recommended. It was a good value even for a stay that was not extended! The room was very clean and comfortable. Windows open and highway is far enough away that the noise was not a problem. There are several restaurants in the complex. Room has bed,... More

Was this review helpful? Yes 1
Indian Rocks Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2014

Excellent and amazing experience. Truly felt nice and never felt home sick. Extended staff really provide extended services which pleased me very much, any given day i am willing to comeback and stay to relax

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Orange County - Katella Ave.

Address: 1635 West Katella Avenue, Orange, CA 92867
Phone Number:
Location: United States > California > Orange County > Orange
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Katella Ave. 2.5*
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Also Known As:
Extended Stayamerica Orange County-Katella Ave Hotel Orange
Extended Stay America - Orange County - Katella Ave. CA
Extended Stay Orange

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#3 Business Hotel in Orange
Hotel Class
Number of rooms
124

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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