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Extended Stay America - Orange County - Katella Ave.

2.5 of 5
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1635 West Katella Avenue, Orange, CA 92867
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1 room 1 guest
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Extended Stay America - Orange County - Katella Ave.
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (111)
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    (23)
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New Delhi, India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel is very average. The rooms are dull with chipped wood work. The hotel does not have non-stick utensils which means that you are going to have a hard time cooking. Luckily the washroom was clean. Internet speed is also just fine. You can experience loud voices specially during weekends. The coffee served in express breakfast is decent with... More 

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Park City, Utah
Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed at this location twice and tried a 3rd time, but as we were checking in the 3rd time we got disgusted and left. Each check-in was an argument over the agreed upon rate. They gave us 3 rates within a few minutes as we stood at the desk. None of them the rate they agreed to over the... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that there were discrepancies with the rates that you were quoted. To make sure this doesn't happen again, I am reaching out to our reservations team to investigate the issue. Thank you very much... More 

Travelers are raving about these Orange hotels

Orlando, Florida
Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago

First, the staff are quite pleasant. They know they are working n a dump. The hotel is old, worn and has odd smells. The rooms are pretty much the same. See the pics I posted. Carpets in rooms are filthy and stained with God knows what. Furniture is all severely worn. MOLD in refrigerators!!! Towels, sheets, etc come with HAIR... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for your recent review of your stay. The condition of the room and hotel you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will focus on making sure our rooms are cleaned to our company’s high standards to make sure your experience is not repeated. Our team... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked online through a booking website that we have used several times without issue. Twelve days prior to our arrival, our plans changed and I changed or reservation to 4 nights instead of 5. We arrived at about 8 pm after driving for about 13 hours. We were tired and ready to tenacity for the night. The receptionist said... More 

Was this review helpful? Yes 1
Padua, Italy
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2015

I reserved a room for my father when I took him to an Angels game. My family and I went to Disneyland after the game but my dad took the train back home 3 hours north. My family and I stayed at a hotel closer to Disneyland so I wanted a hotel near Angel Stadium. I took my dad back... More 

Was this review helpful? Yes 1
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 26, 2015

When we pulled back our covers, there was fresh blood spots on the sheets. When we pulled off the fitted sheet, the felt mattress protector was dirty & stained. When we pulled of the felt mattress protector, the mattress was in a bedbug / allergy cover. This was also disgustingly dirty. The whole room was dirty. We have yet to... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 24, 2015

I chose this hotel because it was close to Disneyland, it accepted pets, had a kitchen area, and the rates were good. It's also close to the Anaheim Ducks stadium and the Angels stadium. The room was clean and I had no problems with the room. I didn't use the stovetop, but the refrigerator and microwave was clean and worked... More 

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Oklahoma City, Oklahoma
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 21, 2015

My wife and I have stayed here twice and both stays were very comfortable. Good kitchen facilities. Since a movie theatre and several restaurants (Including Starbucks) are in the same lot, It's an easy walk to grab dinner or morning coffee. This will always be our first choice for stays in Orange County.

Was this review helpful? Yes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 6, 2015

No major issues, this is not the Ritz. I liked the local bars, Tilted Kilt and Lazy Dog are conveniently located across the parking lot. A 3 week stay and I was still extremely pleased with the staff and their pleasant attitude. Laundry supplies were a little expensive on site, but it was reasonable and the machines did a good... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you so much for posting a review of our property. I'm thrilled that your stay was so pleasant! I truly appreciate your comments regarding our convenient location, friendly staff and our fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

San Diego, California
1 review
1 of 5 stars Reviewed June 3, 2015

We came here expecting to stay for 90 days while my husband works in Anaheim. There has been nothing good about this hotel. It smells, the room is dingy and unappealing, the shower drips, the kitchen utensils were very incomplete, the wifi did not work, the bed was uncomfortable (we even changed rooms because the first bed squeaked so badly,... More 

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