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Red Roof Inn Ontario Airport

1818 East Holt Boulevard, Ontario, CA 91761
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1 room 1 adult
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Red Roof Inn Ontario Airport
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288 Reviews from our TripAdvisor Community

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Pomona, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Came down for a convention. I had a problem with one of my 3 rooms. Staff was very progressional in responding. They did offer to move me right away. Maintenance was able to fix a/c next day.They have coffee 24 hrs. Housekeeping Nubia was very professional greeted us every time we came out of our room. Every time we came... More 

Helpful?
Thank Littlelady1515
Azusa, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This rooms entire floor was covered in coffee.,At first I didn't know what it was on the floor it looked like stains because the room is so dark but as I walked on it I noticed that it was sticking to my feet, so then I thought it was the old nasty carpet coming apart but again I was wrong..... More 

Helpful?
Thank shelliavalos
Buckeye, Arizona
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed December 19, 2015 via mobile

I use to stay here all the time when traveling until night after night I walked down the hall to my room and all you could smell was the odor of dope,pot what ever you want to call it. I said something to the staff about this and was told your in California and that's the way it is. Being... More 

Helpful?
Thank Piuteresort
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

This hotel caters to the trucking companies in the area. They house their new hires while going through company orientation. That being said, it attracts another sort of clientele outside the hotel and in side. I never felt fully safe at this hotel. Rooms are clean for a 2.5 star, bathrooms are in need up upgrades. The living area was... More 

Helpful?
Thank Les W
Rancho Cucamonga, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 12, 2015

This visit to the Red Lion Ontario was great ! It started with the good, friendly customer service i received while checking in. I needed a early check in and, without any issues i Was soon checked into my room. The room was VERY clean, nice linens and towels. The bed was one I wished I could have taken home,... More 

Helpful?
Thank rick D
Washington DC, District of Columbia
2 reviews
1 of 5 stars Reviewed October 21, 2015

First and foremost, DO NOT stay at this "hotel". This hotel is not safe. The parking lot is full of sketchy "guests" and things do not improve once you enter the hotel. This was a last minute booking for an early morning flight back to the east coast. Not expecting much and Red Roof Inns typically offer a good value... More 

Helpful?
Thank Ken P
Pomona, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 12, 2015 via mobile

A couple of friends stayed for an event in San Bernardino. For hotels were sold out for the same reason. They were able to accommodate us last minute which was great! Have stayed here before and I had always been accommodated, housekeeper first day was great. I think her name is Eva. The 2nd night we had margarita, she was... More 

Helpful?
Thank Littlelady1515
San Diego, California
2 reviews
1 of 5 stars Reviewed September 1, 2015

We spent three days at this hotel as part of a Union meeting. The hotel was dirty, dark and reeked of smoke, even though it is listed as a non-smoking hotel. I found a cigarette butt on the floor in the hallway. The carpet in the hallway and in our room was stained, as was our bedspread and blanket. There... More 

Helpful?
Thank Bridget Y
Hollywood, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 19, 2015

Dirty, lackidasical attitude by all staff, saw maid zipping makeup case in room down the hall, side doors left open 24/7, passed hooker leaving one evening, mold in corner of showers, broken ice maker, staff didn't know where working one was, told to get own towels from laundry, smokers in pool area all the time, no breakfast as listed, but... More 

Helpful?
2 Thank Stew O
1 review
3 of 5 stars Reviewed August 4, 2015

After reading tons of reviews, some positive and others very negative, I was super nervous about staying here. This was honestly a last resort since every hotel in Ontario and the surrounding cities were booked for HARD Summer. We checked in at around 1:30 am, the man working the front desk was very helpful and friendly. The room was decent... More 

Helpful?
Thank Mikey A
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Dear Mikey A, Thank you for taking the time to share your experience with us. I am glad you gave our property the opportunity to shine for you. We are 1 mile from the Ontario Airport. As we are 4 miles from the L.A Fairgrounds Where the Hard summer concert was held. I thank you for the review, I will... More 

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