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All 41 Ontario hotels

Hyatt Place Ontario / Rancho Cucamonga

3.0 of 5 Hotel   |   4760 East Mills Circle, Ontario, CA 91764
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83%
Ranked #9 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Ms. Bing Henderson, Nevada
  • Reviews (209)
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209 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Henderson, Nevada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Planned on staying here only one night. I needed to come visit family nearby. Its in the parking lot of Ontario Mills mall. Lots of restaurants and outlet shopping nearby. Also a Costco across the street. We had our 6 year old with us so it was nice to have a Rainforest Cafe just across the parking lot. Checked in... More

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Houston, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was in town for business and like every Hyatt Places I've stayed at it was clean and comfortable. I didn't spend too much time in the room but when I did it had everything one would need; the breakfast was great too.

Was this review helpful? Yes 1
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 8 days due to Little League and it was a very comfortable stay. The staff was very nice and helpful. They have free breakfast every morning and was very decent! My only complaint would be no spa. But it's very convenient to restaurants and the mall. The rooms were very spacious. I definitely would... More

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Jessica10225, Thank you for your recent stay here at Hyatt Place Ontario! I am delighted to hear that your stay was "very comfortable," as it is our goal here at Hyatt Place Ontario to create an atmosphere that has a home away from home feel to it. We are glad to have welcomed you and the little league to... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I recently stayed here and were amazed. All staff was very welcoming and friendly upon arrival and throughout our stay. We had stayed at other hotels around ontario mills in the past and nothing has even came close to the experience we had recently at the Hyatt. I booked through expedia and was told there was not... More

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear brittany-mar, Thank you kindly for your raving review of our hotel! We are delighted to hear that you think of us as the "best hotel in the area." That is terrific news and we thank you for choosing us as your home away from home during your recent travels. Our complimentary shuttle has proven to be a convenience to... More

Ontario
1 review
4 of 5 stars Reviewed 3 weeks ago

We've stayed here before with no issues. This time the Hotel was very understaffed.Long line to check in with one person at the desk. 3;30 and most rooms had not been cleaned yet! After finally getting room everything was as expected. Nice comfortable rooms.

Review collected in partnership with Easytobook.com

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Steve S, We thank you for being a loyal guest here at Hyatt Place Ontario. I apologize for your inconvenience of having to wait in line to check-in. Our goal is to provide each and every guest with an exceptional check-in experience and I assure you that your feedback has not fallen on deaf ears. We look forward to... More

Virginia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 22, 2014

Nice, clean, and comfortable. Delicious breakfast. Very happy with my stay here and I look forward to returning or staying at other Hyatt Place locations. The only thing I would caution is that the hotel is close to the highway...I did hear one or two motorcycles zoom by...you might want to ask for a room on the other side of... More

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Traveler12Virginia, The team here at Hyatt Place Ontario, CA certainly appreciates your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you are "very happy with your stay here and look forward to returning." We like to think that our hotel being located near both Interstate 10 and Interstate 15 is a conveniance... More

Humble, Tx
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed July 18, 2014

Recently stayed at this hotel property while on vacation with hubby. Once we got to room we was in and out, came back later that night and realized that they didn't stock our room with any face towels. My husband called and the guy said he will have to look for some it may not be any clean one's let... More

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Reschelle B, I would like to take this opportunity to sincerely apologize for your most recent experience with us. This is certainly not how our hotel normally operates. While you were a guest of ours, we also had a couple of other groups checked in with us that same weekend and needless to say, we were a bit low... More

Albuquerque, New Mexico
Top Contributor
53 reviews 53 reviews
13 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed July 10, 2014

Great location, next to a very nice mall/restaurant area within walking distance. Check in was smooth and the from desk rep was very nice. Our room was clean, and spacious enough for a family of 4. Pool area was nice, clean too. We did laundry while sitting poolside and that was a convenience. Breakfast area was nice and clean with... More

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear jimmybeachlasvegas, I personally thank you for choosing to stay with us here at Hyatt Place Ontario. It is our pleasure to have served you and your family and we are glad that you enjoyed your time with us. Sitting poolside while waiting for your laundry is always a plus! I appreciate your feedback and will be certain to share... More

Dewey, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2014

We actually were greeted in a more friendly way than we were at our final Hyatt Resort location in Carmel, CA. We stay at Hyatt place locations whenever we can on the road. They are consistently clean, pleasant, and affordable. This is no exception. The staff was terrific. I went down to the in-hotel cafe to get a salad and... More

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Stephanie L, Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Pamela P, I am so glad (to say the least) to hear that you enjoyed your stay here at Hyatt Place Ontario, CA. We strive to make each and every guests' stay with us as "terrific" as your recent experience and we certainly hope to have the opportunity to serve you again in the future. I will be sure... More

Bakersfield, California
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 24, 2014

I had not stayed at a Hyatt Place hotel before, and was impressed with how good it was for the price. The rooms are large, more like a suite, with a sitting area, kitchen like area, with a fridge, and sink. If they would add a microwave it would have been much better. The bed was very comfortable with lots... More

Was this review helpful? Yes 1
Stephanie L, Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Kentonmiller, We truly appreciate your feedback regarding your recent stay with us here at Hyatt Place Ontario/Rancho Cucamonga and I am glad to hear that you were "impressed with how good it was." I would like to inform you that bathtubs are available in several of our guest rooms however not in all and although our hot breakfast options are... More

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Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 East Mills Circle, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Ontario #11 Romantic Hotel in Ontario #13 Business Hotel in Ontario
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Number of rooms
128

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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