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All 41 Ontario hotels

Hyatt Place Ontario / Rancho Cucamonga

3.0 of 5 Hotel   |   4760 East Mills Circle, Ontario, CA 91764
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Hyatt Place Ontario / Rancho Cucamonga
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Ranked #8 of 41 Hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jerry R Mountain Top, Pennsylvania
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218 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Barbara, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I really don't see why this Hotel garnered all the positive reviews. The hotel is extremely noisy as it is right next to the freeway. So if you're a light sleeper or irrespective of what side of the hotel you are staying in you will hear the freeway all night long. Not to mention that you will hear each and... More

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Mountain Top, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I'm sure this would be a great place to stay on any trip. My stay was for a week long business trip in the area. Everytime I encountered a member of the staff it was friendly smiles my way. Also, the room was great. I had a king with a living area, and small kitchen type area (no stove, but... More

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Denver
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed Sept 2014. Love the layout of this Hyatt with a Starbucks bar build into the front desk area. The front desk staff went out of their way to accommodate an early check in. It's nice to stay with hospitality professionals. Very clean room. Comfortable space to relax and work. Hot breakfast was ok, many options for the picky eater.... More

Was this review helpful? Yes 1
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear TravlGirl1, Thank you for taking the time out of your busy schedule to provide us with your feedback regading your recent stay at our hotel. We appreciate your review as it is only by guest feedback that we are able to improve. I am certainly glad that we were able to accomodate your early check-in and I hope you... More

Chino, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

King Standard Room booked through Expedia, Staff permitted us to check-in early and gave us an amazing room since we were asked for the reason for our stay was a birthday weekend getaway. Breakfast is delicious, hot and cold options. The hotel and staff itself is very clean and organized. I will definitely be recommending this place to friends and... More

Was this review helpful? Yes 1
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear MizzJosie, Thank you for your kind words regarding your recent stay here at Hyatt Place Ontario. We are glad to hear your room was amazing and you will recommend us to friends and family. The best compliment you can give is a referral! We hope you will select our hotel again should you stay in the Ontario area. Thank... More

San Mateo, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stayed here with a team for a tournament. Staff super friendly, accommodating, and went above and beyond to make our stay pleasant and comfortable. Great location near restaurants, the mall, and easy access to freeway. Clean and comfortable with nice rooms and lobby. Highly recommend staying here.

Was this review helpful? Yes 1
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear 9sktrip, Thank you for taking the time to rate us here on TripAdvisor.com, we certainly appreciate the positive feedback and we thank you for choosing our hotel during your recent travels. I am overjoyed to hear that our staff "went above and beyond to make your stay pleasant and comfortable." We strive to provide a home away from home... More

Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2014

Nice, clean, spacious room. We arrived late at night so we didn't get to use as many of the ammenities as we would've like to and were too tired to get up early to enjoy the free breakfast. The staff was friendly on arrival and check out. It is comparable to the other Hyatt Place hotels I've stayed at before... More

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Kassandra S, Thank you for the positive feedback regarding your recent stay at Hyatt Place Ontario. We greatly appreciate you taking the time out of your busy schedule to provide us with your Review. It is a bummer that you missed our delicious breakast while you were here however, we do hope you will allow us the opportunity to... More

Rancho Cucamonga, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

When the staff learned that there were 100 homeless Air Force Veterans at the March Reservist Base, they partnered with Edgewater Lutheran Church, Eastvale, and blessed these men with 76 blankets, 56 T-shirts and a case of toiletries! Awesome!

Was this review helpful? Yes 1
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Barbara L, Thank you very much for your kind review of our hotel! We are certainly pleased to have had the opportunity to provide for those in need and we thank you for reaching out to us during this time. I have shared your gatitude with our staff and they were all touched to have helped so many men.... More

Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2014

The hotel is very nice and new with a fantastic bathroom and some high tech abilities such as being able to plug your laptop into your tv. One of the nicest hotels I've been in. The views were great and is also a bit of a trip, but worth it, to LA. A lot of places to eat and shop... More

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Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear JackieNPaul, Thank you so much for your five star rating of Hyatt Place Ontario! We truly appreciate your feedback and we are certainly in agreeance with you that our hotel is "one of the nicest hotels." We thank you for your recent stay with us and we hope to have the opportunity to serve you again in the future... More

Henderson, Nevada
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 26, 2014

Planned on staying here only one night. I needed to come visit family nearby. Its in the parking lot of Ontario Mills mall. Lots of restaurants and outlet shopping nearby. Also a Costco across the street. We had our 6 year old with us so it was nice to have a Rainforest Cafe just across the parking lot. Checked in... More

Was this review helpful? Yes
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Ms. Bing, I would like to thank you for taking the time out of your busy schedule to provide us with your feedback regarding your recent stay here at Hyatt Place Ontario. We are delighted to hear that while you were a guest of ours we were a "great place" with "great staff." I will be certain to pass... More

Houston, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 23, 2014

Was in town for business and like every Hyatt Places I've stayed at it was clean and comfortable. I didn't spend too much time in the room but when I did it had everything one would need; the breakfast was great too.

Was this review helpful? Yes 1
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Bill B, Thank you so much for the review of your recent stay with us here at Hyatt Place Ontario. I am certainly glad to hear that your guest room had everything you needed as it is our goal to provide a home away from home experience for each and every one of our guests. I thank you for... More

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Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 East Mills Circle, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt

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