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All 41 Ontario hotels

Hyatt Place Ontario / Rancho Cucamonga

3.0 of 5 Hotel   |   4760 East Mills Circle, Ontario, CA 91764
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82%
Ranked #10 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Traveler12Virginia Virginia
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204 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Virginia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, clean, and comfortable. Delicious breakfast. Very happy with my stay here and I look forward to returning or staying at other Hyatt Place locations. The only thing I would caution is that the hotel is close to the highway...I did hear one or two motorcycles zoom by...you might want to ask for a room on the other side of... More

Was this review helpful? Yes
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Traveler12Virginia, The team here at Hyatt Place Ontario, CA certainly appreciates your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you are "very happy with your stay here and look forward to returning." We like to think that our hotel being located near both Interstate 10 and Interstate 15 is a conveniance... More

Humble, Tx
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Recently stayed at this hotel property while on vacation with hubby. Once we got to room we was in and out, came back later that night and realized that they didn't stock our room with any face towels. My husband called and the guy said he will have to look for some it may not be any clean one's let... More

Was this review helpful? Yes
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Reschelle B, I would like to take this opportunity to sincerely apologize for your most recent experience with us. This is certainly not how our hotel normally operates. While you were a guest of ours, we also had a couple of other groups checked in with us that same weekend and needless to say, we were a bit low... More

Albuquerque, New Mexico
Top Contributor
53 reviews 53 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, next to a very nice mall/restaurant area within walking distance. Check in was smooth and the from desk rep was very nice. Our room was clean, and spacious enough for a family of 4. Pool area was nice, clean too. We did laundry while sitting poolside and that was a convenience. Breakfast area was nice and clean with... More

Was this review helpful? Yes
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear jimmybeachlasvegas, I personally thank you for choosing to stay with us here at Hyatt Place Ontario. It is our pleasure to have served you and your family and we are glad that you enjoyed your time with us. Sitting poolside while waiting for your laundry is always a plus! I appreciate your feedback and will be certain to share... More

Dewey, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We actually were greeted in a more friendly way than we were at our final Hyatt Resort location in Carmel, CA. We stay at Hyatt place locations whenever we can on the road. They are consistently clean, pleasant, and affordable. This is no exception. The staff was terrific. I went down to the in-hotel cafe to get a salad and... More

Was this review helpful? Yes
Stephanie L, Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear Pamela P, I am so glad (to say the least) to hear that you enjoyed your stay here at Hyatt Place Ontario, CA. We strive to make each and every guests' stay with us as "terrific" as your recent experience and we certainly hope to have the opportunity to serve you again in the future. I will be sure... More

Bakersfield, California
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had not stayed at a Hyatt Place hotel before, and was impressed with how good it was for the price. The rooms are large, more like a suite, with a sitting area, kitchen like area, with a fridge, and sink. If they would add a microwave it would have been much better. The bed was very comfortable with lots... More

Was this review helpful? Yes 1
Stephanie L, Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Kentonmiller, We truly appreciate your feedback regarding your recent stay with us here at Hyatt Place Ontario/Rancho Cucamonga and I am glad to hear that you were "impressed with how good it was." I would like to inform you that bathtubs are available in several of our guest rooms however not in all and although our hot breakfast options are... More

Puyallup, Washington
Top Contributor
51 reviews 51 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed here for 3 nights. I was traveling with my 3 year old and 1 month old. The room worked our really nice because it has a little separator between the main bed and the couch. The couch turned into a bed and they provided us with a play yard for our infant. I really liked the layout of the... More

Was this review helpful? Yes 1
Stephanie L, Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Thank you for your comments based on your recent stay with us here at Hyatt Place Ontario-Rancho Cucamonga. Our website currently reflects the most recent information for our property and I apologize that you were misinformed about a parking fee. We do in fact offer complimentary parking as you experienced while you were a guest of ours. We are always... More

Cypress, Texas, USA
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

This is your typically Hyatt Place. Large Clean room; friendly helpful front desk staff. Hot breakfast included not lavish, but was good a fresh. Located near several restaurants and only about 8 minutes from the airport. I would definitely stay there again.

Was this review helpful? Yes 1
Stephanie L, Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

JeffreyPMc, I would like to thank you and your family for your recent stay at our property. It is our goal to make your experience with us far more than just "typical" and I apologize that we failed to achieve this goal while you were a guest of ours. I am glad to hear you would choose to stay at... More

Santa Rosa, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

The hotel, staff and amenities made for a one of a kind experience. I was able to relax and feel like I had everything at my fingertips. The concierge was so polite and answered all of my questions. Big thumbs up for Hyatt Place Ontario! I will make sure to stay again when I am in on business.

Was this review helpful? Yes 1
Palm Desert, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 5, 2014

I discovered this location of the Hyatt Place Ontario upon needing a place to stay during a business trip. Little did I know what a wonderful find I had discovered upon checking in. The Hyatt Place Ontario is located near the intersection of the 10 and 15 freeways in the Inland Empire. I was thinking that that the room would... More

Was this review helpful? Yes
Las Vegas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

The rooms are spacious w a pull out sofa bed, mini fridge, free WiFi, flat screen w premium channels. The free breakfast is adequate. The 'Gallery' pick- up room service is excellent and reasonably priced. Perhaps the best part is the staff. Angie (the M.O.D.???) Was so friendly and accommodating every morning. Even as I observed her busily wiping tables,... More

Was this review helpful? Yes 1
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Thank you so much for taking the time to recognize our hotel and Angie in particular. I will be certain to pass along your positive feedback as it is greatly appreciated . All of our team members take great pride in the hotel and appreciate the kind thoughts you have shared. We hope you will allow us the opportunity to... More

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Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 East Mills Circle, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Ontario #11 Romantic Hotel in Ontario #13 Business Hotel in Ontario
Hotel Class
Number of rooms
128

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