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Extended Stay America - Los Angeles - Ontario Airport

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3990 East Inland Empire Boulevard, Ontario, CA 91764
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1 room 1 adult
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Extended Stay America - Los Angeles - Ontario Airport
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64 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Los Angeles - Ontario Airport
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Healesville
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 19, 2013 via mobile

We stayed here recently on our month long trip. We had been recommended this chain by some friends who had stayed at Extended Stays before. For the price we couldn't go wrong! We weren't expecting the Hyatt or anything like that but we did have a tidy comfy room that allowed us to have our own space. Despite having a... More 

Helpful?
Thank Rachel R
Manager_11525, General Manager at Extended Stay America - Los Angeles - Ontario Airport, responded to this review

Rachel - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our location was conveniently located in regards to your travel needs. I am also thrilled to hear that you liked your room and our staff always provided you with friendly service. Thank you again for your review. We look... More 

Fresno, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 29, 2013

Last time I was at this hotel it was dirty, loud, and just bad all around....this time no different. Here's the events, got there got out room key and went up to our room which was on the second floor as soon as the elevator doors opened it smelt like weed, I thought for sure I was going to get... More 

Helpful?
Thank Nicole F
1 review
4 of 5 stars Reviewed August 9, 2013 via mobile

I have been to several extended stays. Each time it seems to get better. My first time in New Jersey, five years ago was miserable. It reeked of cigarette smoke no matter where in the hotel you were. This extended stay in Ontario California, was beyond my expectations. Remodeled and plesent with no Indication of smoke on the None smoking... More 

Helpful?
Thank Myra M
Manager_11525, General Manager at Extended Stay America - Los Angeles - Ontario Airport, responded to this review

Myra - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we exceeded your expectations and provided you with an amazing visit to our hotel. It is great to read that you not only enjoyed your room, but also that we offer non-smoking floors and a swimming pool. We really... More 

Napa, California
1 review
1 of 5 stars Reviewed July 30, 2013

Non smoking rooms stink like smoke. Clothes smell like smoke after returning home. Be prepared to be your own maid as you have to take the used towels to the front desk and return them before they will give you any more. There is no restaurant, no business center, no main lobby, no service, no fitness facility!

Helpful?
Thank G A
Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2013

Staying here for work and play...The hotel staff has been friendly and welcoming ..the rooms are clean and the grounds are well manicured....the pool is awesome ( I've spent every night after work in it ) refreshing and relaxing...Pets are allowed and they did not have any problems accommodating us... the staff was prompt and pleasant and made sure I... More 

Helpful?
Thank luv4doggie
1 review
3 of 5 stars Reviewed June 19, 2013

We had our relatives book this hotel for us, so we had no idea what it would be like, we got here and the outside is very nice and clean. We are staying for a week this is our third day and I felt like Ishould write a review, anyway.. we got here and they told us there were no... More 

Helpful?
Thank loganshae
Gypsum, Colorado
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed June 13, 2013

Stayed here two nights from a last minute Hotwire reservation. The property has been renovated and is generally what I would call "pleasant budget". The furnishing are budget but that's expected. The room was well appointed. My room was right on I-10 but wasn't an issue for me. The staff was prompt and courteous- not especially friendly but perhaps I... More 

Helpful?
Thank MountainHealthNut
Seattle
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 21, 2013

We were late in making reservations for our son's graduation -- all the local hotels were booked. So we decided to stay by the airport for ease of transportation, and were very happy with the Extended Stay America by the Ontario, CA airport. The employees were all great, they made us feel welcome and well taken care of!

Helpful?
Thank donnelly206
Seattle, Washington
1 review
5 of 5 stars Reviewed May 20, 2013

The manager (Mohamed) and his staff (Melissa0 bent over backwards to make our stay enjoyable. Our room was nicely decorated, clean, and very comfortable. It is a bargain compared to many of the other local hotels and would recommend it highly

Helpful?
Thank doug d
Camdenton, Missouri, United States
1 review
5 of 5 stars Reviewed May 10, 2013

This hotel is a very nice clean facility with a great staff. They furnished us with directions for finding office supplies groceries store and dinner suggestions. The manager and Jennifer at the front desk stood out the most to me and my crew. Also I would have to say that the housekeeping staff was also very friendly. They always said... More 

Helpful?
Thank Brent F
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