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All 41 Ontario hotels

Extended Stay America - Los Angeles - Ontario Airport

2.5 of 5 Hotel   |   3990 East Inland Empire Boulevard, Ontario, CA 91764
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Extended Stay America - Los Angeles - Ontario Airport
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Ranked #25 of 41 Hotels in Ontario
A recent review
5 of 5 stars reviewed 3 days ago
BigmensInc
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42 reviews from our community

Traveler rating
    14
    10
    5
    2
    11
See reviews for
12
3
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had the king room was nice clean room lots of walking room and room for storage had full kitchen. With a full size refrigerator. Also was definitely pretty quiet at didn't hear and loud noises or people walking around. Bathroom was a little tight cause door opened in. Had great service from front desk. Think his name was Rigo. Made... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I have been staying here for almost 4 months. It is great location and staff is very helpful .Mohammed and other staff members were so since and handed us with every things we need any time, Rooms are nice and equipped with kitchen, which it make it great for longer stay. I strongly recommend a stay here. Thank you staff.... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Ontario Airport, responded to this review

Thank you for taking the time to write a review of your stay. We're glad to hear that you are enjoying our friendly staff and convenient location. Thank you again for your feedback. We hope you thoroughly enjoy the rest of your stay. More

Upland, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I am pleased with Extended Stay. I am a single mother of two children and the thought of taking my children to a hotel was dreadful for me as we are in transition. However the staff Melissa, Mohammed, Robert and all night staff made the transition easy for me and my children. Having a kitchen, the environment was safe, the... More

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Ontario, California
1 review
4 of 5 stars Reviewed 4 weeks ago

However,Ive been staying here off and on for over 3 yrs. now.At times ,I stayed more than a month consectituive and never saw problems that these other travelers stated.{ie.Pubic and urine on toilets,graffitti in the elevator etc.}...I strongly recommend a stay here. The staff is very helpful and melissa bradford is a great return employee from another hotel, she puts... More

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2 reviews
1 of 5 stars Reviewed September 1, 2014 via mobile

Felt like I was staying at a rundown motel 6. Old furnishings bad customer service. For the money I spend for the room you can get a much nicer room 2 blooks down the road. Grab and go breakfast was granola bars amd coffee apples and muffins. Carpet felt sticky closet did not even have a closet door. Handy cap... More

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Rancho Cucamonga, California
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 29, 2014

On the outside it had patrons standing barefoot smoking.. it was about 10 people which was a little strange. I wasn't allowed to get 2 beds so that was disappointing..When I entered the elevator it looked horrible. There was graffiti scratched into the surface of the elevator doors and walls. When I got the the 3rd floor it immediately reeked... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Ontario Airport, responded to this review

We appreciate you taking the time to write a review of your stay with us. The experience you described is not acceptable, and we sincerely apologize for this. To prevent this from happening again, we will be inspecting rooms to ensure they are meeting our standards prior to our guest's arrival. We appreciate you bringing this to our attention. We... More

San Diego, California
2 reviews
5 of 5 stars Reviewed April 11, 2014 via mobile

Great clean room and staff is great! Ab was very helpful and always making sure we were OK. Location is perfect with restaurants and shopping center nearby. The only problem is the freeway right next to the hotel. Will definitely stay again.

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Manager_11525, Manager at Extended Stay America - Los Angeles - Ontario Airport, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad to hear that you enjoyed our friendly staff, clean rooms with fully equipped kitchens and convenient location at a great value. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future! More

Los Angeles, California
1 review
4 of 5 stars Reviewed February 11, 2014

love staying here with my secret love. comfy room, love the kitchen so we can cook and not have to go anywhere until check out. very quite, clean and front desk workers are very nice ... last stay was 7/2013. goign back in 6/2014. summer is the best so we can swim. F&K

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MORENO VALLEY
Top Contributor
325 reviews 325 reviews
159 hotel reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed December 17, 2013

Love having a kitchen with full size refir. Prices are usually pretty good, but wifi is horrible, dial in quality (remember those days?). There is an option to pay $15/week to have higher bandwidth, but its for EACH device. So if I wanted to have decent wifi on my iPhone, iPad, Apple tv AND laptop, that cost is $60! Not... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Ontario Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so glad that you liked your room, especially the fully equipped kitchen. Still, I am sorry to hear that the Wi-Fi and our channel selection did not meet your expectations. In response, as this hotel's manager, I can assure you we are looking... More

Healesville
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 19, 2013 via mobile

We stayed here recently on our month long trip. We had been recommended this chain by some friends who had stayed at Extended Stays before. For the price we couldn't go wrong! We weren't expecting the Hyatt or anything like that but we did have a tidy comfy room that allowed us to have our own space. Despite having a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Ontario Airport, responded to this review

Rachel - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our location was conveniently located in regards to your travel needs. I am also thrilled to hear that you liked your room and our staff always provided you with friendly service. Thank you again for your review. We look... More

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Additional Information about Extended Stay America - Los Angeles - Ontario Airport

Address: 3990 East Inland Empire Boulevard, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Ontario Airport 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Extended Stay America - Ontario Hotel Ontario
Extended Stay Ontario
Ontario Extended Stay

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