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Extended Stay America - Los Angeles - Ontario Airport

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3990 East Inland Empire Boulevard, Ontario, CA 91764
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1 room 1 adult
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Extended Stay America - Los Angeles - Ontario Airport
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64 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed December 4, 2015

I only rate this a "1 Star" hotel because there is no rating below 1 Star. Priceline booked this hotel as an Express Deal which means the name is a "surprise" until you pay -- and what a "surprise." I frequently travel alone, and after seeing this hotel's clientele, I was grateful that I had another person accompanying me on... More 

Helpful?
1 Thank BRENDA W
Ridgecrest, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 30, 2015

Stayed here with quite a few family members for 1 night. The outward appearance was nice. Inside.........not so much. To begin with they got our reservations all mixed up and we ended up in a smoking room. Awful!! I woke in the middle of the night and all I could smell was smoke. The walls were freshly painted, but that's... More 

Helpful?
Thank Deanna Z
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015

Service was great, the staff is very friendly and inviting. I had few last minute request and the staff took care it for me without and issues. My room was very clean and fresh, the bed was comfortable too. Great rates and close to food, Ontario Mills Mall and the airport.

Helpful?
1 Thank Domnique86
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 12, 2015 via mobile

Everything was dirty...Microwave, faucets, walls, remote had food on it, phone had wax on the receiver end, my feet were black the first 10 minutes of arriving, the toaster I had request was sticky and rusty, bathroom so small u had to stand on your tippy toes just to shut the door. If u didn't, you'd fall into the toilet... More 

Helpful?
Thank Summer F
Orem, Utah
Level Contributor
218 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed September 12, 2015

I hadn't stayed here before so I thought I would give it a try. Pretty much the usual for this chain. The internet worked well. I was told I would be on the 3rd floor and then he told me the elevator is not working and he wasn't sure when it would be fixed. I told him I thought that... More 

Helpful?
Thank Dale K
North Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2015

If you are looking for a place to stay that is near great shopping, you really must give Extended Stay America (3990 Inland Empire Blvd, Ontario CA) a try. We have a pet that seems to rule the roost in our family and she was welcomed at Extended Stay. You will enjoy the clean rooms with everything you need including... More 

Helpful?
1 Thank Sarah R
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 20, 2015

I stayed there for 22 weeks working in Riverside as a travel nurse in the ICU. I changed rooms because my Sis during my contract wanted to fly out from Ft. Lauderdale to see me since she saw me last Oct., I flew home for a couple of weeks in March and the weather has been hot and rainy back... More 

Helpful?
Thank TravelNurseStacy
1 review
3 of 5 stars Reviewed August 16, 2015

Over all it was ok but the maids dont clean that well i went to use the microwave was dirty in the inside and there was still some dust around the room. Also they dont have much channels and the channels they do have most of them dont come in that clear.

Helpful?
Thank melissa n
1 review
1 of 5 stars Reviewed August 15, 2015 via mobile

I have stayed at this hotel a few times and I will never return again. The staff is very friendly except for the manager he's snooty and a creeper. He made my stay very uncomfortable 😕😠👎. There are plenty of hotels in the area you might wanna think twice about staying here

Helpful?
Thank Ashley M
2 reviews
4 of 5 stars Reviewed August 11, 2015 via mobile

Nice hotel and nice people. Very friendly and helpful. This hotel was a lot less expensive than others on the area. My accommodations at another hotel that was close by, were messed up by the reservation dept. And 5hey were charging me an exorbitant rate, due to an event that week. This hotel didn't change their rate and we're very... More 

Helpful?
Thank Vernal B
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