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Fairfield Inn Ontario

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3201 East Centrelake Drive, Ontario, CA 91761
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Fairfield Inn Ontario
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Fairfield Inn Ontario
Fairfield Inn Ontario
Fairfield Inn Ontario
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119 reviews from our community

Traveler rating
    24
    59
    23
    8
    5
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23
19
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42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn Ontario
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Lake Forest, Illinois
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 19, 2014

Checked in for three nights. Marriott Platinum member who did not want to pay $224 a night at the courtyard. Given a handicap room with small sink and shower head that was a pain. Had to remove seat in tub to use. Probably will not stay again.

Was this review helpful? Yes
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Please accept my sincere apology for giving you an accessible room and any inconvenience this caused. We were trying to accommodate your special request for a third floor room. You are a valued guest and we would have been more than happy to switch you to another room if you preferred. I hope you will accept my apology and give... More 

arlington, tx
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

I stayed here with my husband and two year old for two nights while visiting friends in the area. The location is kind of tucked away in a corporate area, but it is still very close to restaurants and shopping. There is a large mall across the highway and one exit down. The hotel has both interior and exterior rooms.... More 

Was this review helpful? Yes
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for your 5 star review! I am so happy you enjoyed your stay and the "chefs" made a delicious breakfast for your family. We would love for you to stay here again! More 

Ocean Park, Washington
Top Contributor
117 reviews 117 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 11, 2014

Not only did the housekeeping staff keep our room sparkling throughout an extended stay, they provided occasional towel sculptures on the bed ranging from a puppy to a turtle and even a monkey (placed clinging to a hanger) and welcoming messages on the mirror. All in all, a great effort by all the staff to be friendly and welcoming.

Was this review helpful? Yes 1
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Please be assured I have read your amazing review and passed it along to your personal room attendants! They love making guest smiles and put the creativity to work with their different towel animals. We welcome you back soon! More 

Newark, California
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

While on vacation in the greater Los Angeles in August of this year, my wife and myself had the pleasure of staying at this wonderful establishment. We had just finished our stay closer to Disneyland, where we visited for 3 days. We decided to check out locations away from the busier parts of Los Angeles. After searching the internet and... More 

Was this review helpful? Yes 1
Boise, Idaho
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 26, 2014

We got in late and just went to bed, but I slept so good here. The room was clean and comfortable. The breakfast was excellent, with so many options. It was quiet. We headed up from Legoland and Sea World and were on our way to Universal Studios the next day and decided we didn't want to stay in LA,... More 

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MN
Top Contributor
60 reviews 60 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 16, 2014

Stayed here the past three nights while in the LA area for a work trip. The room itself was a little outdated, but I wasn't paying an outrageous price to stay here. Pocket door on the bathroom was a bit odd, but traveling alone, so no issue. I was a bit concerned as a singular female and having a room... More 

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Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Dear welovenokids, Thank you for your feedback. It was my staff's privilege to help you be productive and successful on your business trip no matter your need. I am glad you were able to snack on the yogurt later with the convenience of our in-room refrigerators. We look forward to serving you again and impress you even more in the... More 

Vancouver, Canada
Top Contributor
279 reviews 279 reviews
195 hotel reviews
330 helpful votes 330 helpful votes
4 of 5 stars Reviewed October 11, 2014

This Fairfield Inn is sort off the beaten path. Close to the Ontario Int'l Airport but far just far enough away that you do not here the landings and departures of the aircraft. There is no airport shuttle but the hotel will pay for a taxi from and to the airport. Car rental site is less than 5 minutes away... More 

Was this review helpful? Yes
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you very much for your wonderful comments. We felt very appreciative reading that, "you can't go wrong here!" I am glad you were able to use a full range of our amenities we offer complimentary to our guests. I definitely enjoy the On Demand channels we have where you can play and pause movies for free. As well as... More 

Idaho Falls, Idaho
1 review
5 of 5 stars Reviewed October 8, 2014

I usually don't worry much about the breakfast menu, as long as there is yogurt and some kind of protein. My husband - on the other hand - he cares more about the breakfast menu than the room and bathroom condition. But this trip we were both winners. He LOVED the breakfast and the lady serving it was super nice!!!... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Dear Marcela, Your comments that we are worthy to be part of the Marriott chain and that your husband loved our breakfast made us feel great! I'm glad we made your trip worthwhile and glad you were able to visit Disneyland! We hope you come and visit us again soon. More 

Brooklyn, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 28, 2014

I stayed at this inn for two nights on a business trip. The room has the standard refrigerator, coffee machine, hair dryer, desk, TV, etc. It was comfortable, and I slept well. It was slightly odd that the bathroom door was a sliding door, one that pulls parallel with and out of the the wall, but I stayed alone so... More 

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Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Dear Zach D., Thank you for your feedback. I appreciate you taking the time to wrtie a review. I apologize for the highway noise and the California traffic. However, I am glad you slept well and enjoyed a nice jog under the California sun. I hope you will give us a second chance to impress you and your colleague and... More 

Burlington, CT
Top Contributor
114 reviews 114 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 21, 2014

The Fairfield Inn Ontario is a great lodging choice for exploring many So-Cal attractions. It is convenient to I-10, and not too far from Disneyland, LA, and the beaches. The area near the hotel is mostly commercial buildings. Check in was quick and we were given a list of area restaurants and stores. Special thanks to Kellie at the front... More 

Was this review helpful? Yes
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Dear RoadtripCowboy, Your trip to Southern California sounded so much fun and I am glad you were able to see so much. It was great to hear such positive feedback about Kellie and Gloria. We love having them part of our team and they always go out of their way to impress the guest. I know Gloria and Kellie look... More 

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