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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3.0 of 5 3400 Shelby Street, Ontario, CA 91764
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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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258 reviews from our community

Traveler rating
    83
    59
    41
    34
    41
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77
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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Missouri City, Texas
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 24, 2012

The hotel was perfect for my business stay....room was clean and bed was very comfortable. The a/c served the purpose on those 100 degree days I was at hotel.... The bathroom was clean but, the tub drain was very slow draining...the only complaint I have regarding my stay. The hotel is close to hwy.,restaurants and airport. I will stay here... More 

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Waxahachie
Top Contributor
106 reviews 106 reviews
82 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 18, 2012

I was impressed. The room was cozy, the bed was comfortable, the shower was strong, however the towels were over the comode which was 10 feet away from the shower. Weird. Overall, I had a pleasant experience. Restaurant next door is diner-style and affordable. I saw parking for about 3-5 large vehicles nearby. Airport shuttle is on-call. Service was excellent.

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South Bend, Indiana
Top Contributor
77 reviews 77 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 26, 2012

The room was very clean, though it showed wear in a couple of places (bathroom walls, torn couch cushions). The upside was the breakfast, the food was good, plentiful and hot. Our kids enjoyed the pool and pretty much had it to themselves. Our pets were welcomed and not a problem here, lots of room to walk in the nearby... More 

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Columbia, mo
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 23, 2012

As a woman staying here when traveling for work, I did NOT feel safe at this hotel as all. The rooms are outside entry and there were a ton of men loitering around the property. I don't know if they were guests or not, but the hanging around outside guest rooms is not acceptable. Even at midnight, there were groups... More 

Was this review helpful? Yes 1
Doha, Qatar
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 8, 2012

I've stayed in this hotel for a month last April, and that was my second time there. Actually i decided to stay there for the second time since i had a good experience in the first time on 2009, however this time it was so bad. Briefly I'd not decide to choose this place anymore for the following reasons: 1.... More 

Was this review helpful? Yes 1
Lebanon, New Jersey
Top Contributor
867 reviews 867 reviews
112 hotel reviews
300 helpful votes 300 helpful votes
4 of 5 stars Reviewed May 2, 2012

Nice room, nice shower, good check-in service. Friendly staff at breakfast – and, best of all – excellent food at breakfast (for free). Only negative is that they put us on the highway side – don't take a room there.

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Fremont, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 23, 2012

We have been going to this Best Western for years and every time, the place has been upgraded in some way. Seems like in the last few years that isn't the case anymore. The place is still nice but you can see that the upkeep is not the same. Little things, like missing knobs, dusty vents, non working refrigerators, etc.... More 

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Belmopan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 23, 2012

My family of 4 and 1/2 enjoyed their stay overall. There was always a decent spread for breakfast. Our outings didn't allow my wife and I to get back to the complimentary drinks, but just knowing it was there was comforting. The staff did respond well to one or 2 housekeeping issues, but we arrived way past arranged time. There... More 

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Las Vegas, NV
Reviewer
5 reviews 5 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 10, 2012

We only stayed at this hotel from 9:00 PM - 6:30 AM. I just wanted to let everyone know the highway traffic will keep you up all night so bring your earplugs and hopefully you do not need to hear the alarm clock in the morning. And the pillows and bulky and hard. I was miserable.

Was this review helpful? Yes
Dearborn Heights, Mi
Top Contributor
53 reviews 53 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 1, 2012 via mobile

Great hotel, clean rooms, friendly staff, close to freeway and restaurants, great price. Best free breakfast buffet at any hotel I've stayed at.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Address: 3400 Shelby Street, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites 3*
Number of rooms: 150
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Also Known As:
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Ontario
Ontario Best Western

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